Terras

Beoordelingen van Hotel Encounter Nepal

3 out of 5
Hotel Encounter Nepal
Golkupakha, Thamel North, Ward No 29, Samakhusi Marg, Kathmandu

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 58 van 156 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 156 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 156 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 156 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 156 beoordelingen" "

8,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super vriendelijk personeel dat echt probeert je te helpen ook al ligt dit buiten de gebaande paden.
1 nacht verbleven in september 2019
Reactie van Rochak Shrestha op 3 okt 2019
Dear Sir/Madam, Namaste and Greetings from Hotel Encounter Nepal! We are glad to hear that you enjoyed your stay here with us and very much appreciate that you've taken time out of your schedule to post this wonderful review. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We hope that upon your next visit to Kathmandu, we here at Hotel Encounter Nepal will be your choice of hotel and hope that we can further exceed your expectations to increase our score perfect "5 out of 5" Kind regards, Rochak Shrestha Reservation Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Rochak Shrestha op 30 sep 2019
Dear Sir, Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

8/10 – Goed

Arjen, Deventer

Positief: Personeel en service, comfort kamer
Goede prijs voor meer dan redelijk hotel
Prettig verbleven in dit hotel aan het begin van onze vakantie. Gunstige prijzen. Locatie (rand van Thamel) is prima, je kunt redelijk buiten zitten en je moet ca10 min lopen (ook door de drukte) om in het populaire gedeelte van Thamel te komen. Budgetkamers zijn voor Nepase maatstaven in orde, alhoewel het best netter en schoner had gekund. Personeel is vriendelijk en behulpzaam. WiFi bereik varieert per kamer. Voor het eten zou ik echt Thamel in lopen. 1 Nacht in een deluxe kamer gehad, en die was wel iets beter. Er zijn betere hotels, maar voor die prijs was het echt prima. Slot van onze vakantie verbleven we ook in Kathmandu, maar toen wel iets luxer/netter (en duurder).

6/10 – Redelijk

David

Negatief: Netheid, comfort kamer
OK, goedkoop, service met een prijskaartje
Gewoon hotel rand van Thamel. Mooie tuin, budget kamers, personeel wil meteen veel verkopen (tours, taxi etc.) tegen een dure prijs. Er zijn beter hotels in Thamel voor hetzelfde geld.

10/10 – Uitstekend

Federico

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
is ok
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Anirudra Gaire op 15 feb 2024
Dear Guest,Thank you so much for your kind review.

10/10 – Uitstekend

Evelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Anirudra Gaire op 15 feb 2024
Dear Evelyn, Thank you so much for your review. Thank.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place by Thamel
We loved our stay here, especially the times we spent in the courtyard restaurant. Laxman was lovely and took great care of us there.
2 nachten verbleven in januari 2024
Reactie van Anirudra Gaire op 15 feb 2024
Dear Guest, Thank you so much for your review. We are very much pleased to have you enjoyed your staying with us . Hope to see you again in future.Thanks.

10/10 – Uitstekend

Naofumi

1 nacht verbleven in december 2023
Reactie van Anirudra Gaire op 15 feb 2024
Dear Naofumi, Thank you so much for your review.

6/10 – Redelijk

Charles, kingston

Positief: Personeel en service
3 nachten verbleven in oktober 2023
Reactie van keshav op 7 nov 2023
Thank you for your review.

10/10 – Uitstekend

Alyce, Smiths Station

3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Deepak

1 nacht verbleven in september 2023
Reactie van keshav op 29 okt 2023
Thank you for your review.

6/10 – Redelijk

Matthew

2 nachten verbleven in juli 2023
Reactie van keshav op 9 aug 2023
Dear Matthew, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Utshav Bikram

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in juni 2023
Reactie van keshav op 9 aug 2023
Dear Bikram, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had the pleasure of staying with Hotel Encounter 4 separate times in 2 1/2 weeks, and it was a fantastic experience. The staff was excellent, the food was incredible, and the rooms are a nice safe-haven when you are so far from home. I am so appreciative. Thank you, Hotel Encounter, for taking such great care of me!
1 nacht verbleven in juni 2023
Reactie van keshav op 9 aug 2023
Dear Amanda, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

8/10 – Goed

Adrian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just across the road to from Thamel tourist area this hotel is peaceful with decent sized rooms, hot showers, peaceful courtyard, good breakfasts, espresso style coffees. Staff are helpful & friendly. Stayed here multiple times. April 2023
1 nacht verbleven in maart 2023
Reactie van keshav op 16 apr 2023
Dear Adrian, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Saisiri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The General Manager Mr. Mukunda Pokharel will quickly find you a good transport to airport or wherever you want to go in Nepal. The rooms are big by American and Thai standards. Bathrooms are big and clean. Beds are excellent big and firm exactly as we like our beds to be. Staff are super safe, friendly, funny, considerate, cheerful, discreet, helpful, and can get you any service or tour or info you can possibly need. Two big quiet gardens away from exciting busy hustle and bustle of Thamel neighborhood. Rooms are very clean. Staircase is excellent, wide, beautiful, clean all marble stone for easy fast carrying luggage and running to your free breakfast in the garden. The city of Kathmandu is currently doing a lot of road work, construction, city plumbing, so most hotels in the area temporarily (less than 1 minute) have a short blast of black or grey concrete coming from sink tap, toilet, just a few seconds, so don’t panic, it’s just the city water main lines being worked on. Some hotels also have water towers or cisterns atop their roofs to ensure you have lots of water 24/7, so dusty water for a moment might be normal. Clean water eventually comes out, you’ll be OK. Drink bottled water and use that for brushing your teeth and washing your face, you will be OK. Looking forward to our next vacation in Nepal. The cities are glorious fun chaos and dusty good fun: adventure pure and simple. Do try to escape the city for the mountains! Aloha :) Namaste!
2 nachten verbleven in april 2023
Reactie van keshav op 16 apr 2023
Dear Saisiri, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here many times and Hotel Encounter always offers me a comfortable place from which to explore Kathmandu with friendliness and excellent service.
3 nachten verbleven in april 2023
Reactie van Keshav op 10 apr 2023
Dear Mr. John, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

8/10 – Goed

TAKUYA

3 nachten verbleven in maart 2023
Reactie van Keshav op 23 apr 2023
Dear Takuya, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on the Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and share them with the hotel team. Thank you once again and looking forward to having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Emily

Reactie van keshav op 10 apr 2023
Dear Mr. Emily, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van keshav op 10 apr 2023
Dear Sir, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2022
Reactie van keshav op 10 apr 2023
Dear Sir, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Kuman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed again after pokhara trip !
Stayed again after a trip to Pokhara, so friendly staff, was nice to be in a comfy place again.
1 nacht verbleven in november 2022
Reactie van Keshav op 10 apr 2023
Dear Mr. Kuman, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Kuman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Excellent friendly staff, great location.
3 nachten verbleven in november 2022
Reactie van keshav op 10 apr 2023
Dear Mr.kuman, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

Emily

2 nachten verbleven in november 2022

8/10 – Goed

Graham

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Breakfast was good but kitchen is slow/inattentive at times. Very good for the price.
Reactie van keshav op 10 apr 2023
Dear Mr. Graham, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

10/10 – Uitstekend

MOHAMED NAHUVEE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a lovely stay. I booked a standard room for one night. Upon check-in at the hotel, the administration upgraded it to a Deluxe room free of additional charges. The in-house restaurent was wonderful. Food was great. Room service was fast and excellent. I will definetly stay here next time I visit Kathmandu. Overall a wonderful experience. Highly recommended.
1 nacht verbleven in juli 2022
Reactie van keshav op 10 apr 2023
Dear Mr. Mahomed, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards,Keshav Shrestha

8/10 – Goed

Catherine, Portland OR

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff met me at the airport for US$15. They provided bus to get to my next stop and Chitwan National Park. Room was clean and relatively quiet. Very close to the bus station to Pokhara or Chitwan.
1 nacht verbleven in februari 2020
Reactie van Rochak Shrestha op 3 mrt 2020
Dear Ms. Catherine, Namaste and Greetings from Hotel Encounter Nepal! Thank you very much for your positive feedback. As you can imagine, it is always important for us to have feedback from our guests. I am pleased to know that you felt Hotel Encounter was the perfect place for your stay in Kathmandu and also I am happy to know that our staff were helpful enough to manage you the bus to Chitwan National Park. Our priority is to always make our guest’s stay smooth and relaxing in a convivial ambiance, this is indeed the essence of our hotel.Be assured that your kind words have been relayed to our staff and we are very much looking forward to greeting you again at Hotel Encounter Nepal in near future. We look forward to welcoming you at Hotel Encounter in near future! Kind Regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

10/10 – Uitstekend

Lamakhadga, 37500 Chinon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
C’est excellent. Très bon service. Conseillé d’aller visiter
2 nachten verbleven in oktober 2019
Reactie van Rochak Shrestha op 1 nov 2019
Dear Mr. Laxman, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review on Expedia platform following your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. Thank You again. With Kind Regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

6/10 – Redelijk

Linda, Chicago

Reisde met partner
Positief: Personeel en service
Mattress, old and uncomfortable, bedding, not fresh and clean, towels, gray
1 nacht verbleven in oktober 2019
Reactie van Rochak Shrestha op 31 okt 2019
Dear Ms. Linda, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. We will definitely work to improve the services you have pointed. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Staff was so friendly and helpful. Nice area not that noisy.
1 nacht verbleven in oktober 2019
Reactie van Rochak Shrestha op 31 okt 2019
Dear Sir/Madam, Namaste and Greetings from Hotel Encounter Nepal! We greatly appreciate you for choosing our hotel and taking the time out of your schedule to let us know your experience. We are pleased to know that you have enjoyed various aspects of staying with us and your special mentioned to myself really encourages me to go for extra miles in exceeding customer expectation. Thank you so much for your heartwarming review and we look forward having the pleasure of welcoming you back in the near future for another memorable experience. Kind regards, Rochak Shrestha Reservation Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
The location is pretty good - close to Thamel without being right in it. The room was fairly basic and could maybe do with a good renovation, but was comfortable and more than adequate for my needs. Overall, an enjoyable stay and very good value.
3 nachten verbleven in oktober 2019
Reactie van Rochak Shrestha op 10 okt 2019
Dear Sir/Madam, Namaste and Greetings from Hotel Encounter Nepal! Thank you taking the time in sharing a review regarding your recent stay with us. I am pleased to know you had a amazing experience and that the facilities and service were up to your expectation. We highly appreciate your generous comments on the kind an helpful service received from our team members throughout the hotel, who made every effort to make your stay a memorable experience. Your comments will be shared with all on property. We indeed look forward to welcoming you back whenever travels bring you to Kathmandu for another memorable experience. Kind regards, Rochak Shrestha Reservation Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They are very flexible and allow me to stay more time in the property once my flight was in the afternoon. The staff are amazing. Very food treatment.
1 nacht verbleven in september 2019
Reactie van Rochak Shrestha op 4 okt 2019
Dear Sir/Madam, Namaste and Greetings from Hotel Encounter Nepal! Thank you for taking your valuable time to write a review regarding your recent stay with us. It gives us immense pleasure to read that we exceeded your expectations in every aspect of your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay of our guests. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at hotel. Thank you once again and looking forward having the pleasure of welcoming you again whenever travels bring you to Kathmandu, Nepal. With Kind Regards, Rochak Shrestha Reservation Manager

8/10 – Goed

Pamela

Positief: Netheid, personeel en service en comfort kamer
Good value in a good location
Hotels was very good value for money, not exceptional but everything you could want in a good location just across from the main tourist shopping area. Plenty of good places to eat nearby. Staff very friendly and helpful Good WiFi
3 nachten verbleven in mei 2019
Reactie van General Manager op 27 mei 2019
Dear Mr. Pamela, Namaste and warm greetings from Hotel Encounter Nepal. We thank you for choosing Hotel Encounter Nepal and taking the time out of your schedule to share your experience on Expedia platform. I am glad to know that you like the most of aspects of your stay such as good location nearby plenty of good places, very good value for money, very friendly and helpful staffs and Good WiFi. We hope to have the second opportunity welcoming you at Hotel Encounter Nepal and we will even exceed your expectation so that we will get perfect " 10 out of 10" score. Kind regards, Prem Gautam General Manager

4/10 – Matig

Amarnath

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not so good hotel
Very crowded place and in a byline. Thou staff were cordial, the location of the hotel is bad. No lift in the hotel. Fridge connection was removed.
1 nacht verbleven in mei 2019
Reactie van General Manager op 23 mei 2019
Dear Mr. Amarnath, Namaste and warm greetings from Hotel Encounter Nepal. Thank you for your feedback following your recent stay with us. I am disappointed to read that your recent experience was not up to your expectation. It is beyond our control regarding the hotel location and lift which we can't do anything. However for not connected fridge in the room could have fixed if you had informed to Reception. Further more regarding the location of the hotel most of the guest staying with us they love it. It is next to the main tourism hub of the Kathmandu City yet very peaceful and calm. They loved to have breakfast in our beautiful garden Restaurant with sun shine and relax with chill beer in the evening. In your next visit we can arrange you the room in our sister property within Thamel if you want to change the location. we hope to welcome back you again in Kathmandu and off course we will arrange you the room in our sister property if you wish to stay with us. Kind regards, Prem Gautam General Manager

10/10 – Uitstekend

laurent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
surtout n'hesitez pas
tres bon sejour personnel tres attentif a vos demandes toujours a votre ecoute .je tenais a remercier tout l encadrement pour leur hospitalite et leur devouement surtout lorsque ma femme s'est cassee les deux chevilles lors d'une visite d'un temple tout le staff a repondu present (appel de l'ambulance tranfert au meilleur hopital de katmandu accompagné par le patron afin que tout se deroule comme il faut) un tres tres grand merci tres bon salon de massage n'hesitez pas tres bon service pour les excursions enfin tres bonne nourriture(grill).encore un fres grand merci.
5 nachten verbleven in mei 2019
Reactie van General Manager op 20 mei 2019
Dear Mr. surtout n'hesitez pas. Namaste and warm greetings from Hotel Encounter Nepal. We thank you for taking time out of your schedule to share your experience on Expedia Platform following your recent stay with us. We are thrilled to learn that you enjoyed every aspects of your stay and as you mentioned we are honor to assist your wife when She met an accident while visiting a temple in Kathmandu. It is our duty to assist our guest needs whenever require, our well trained colleagues offer personalize service for each and every guest for which Hotel Encounter Nepal is renown for. Further more we are pleased to know that you like the service of your spa and meal at our Restaurant. Our beautiful garden Kathmandu Grill Restaurant & Wine Bar is famous for it's grill product specially to the meat lovers who want to revive themselves after their tiring treks of EBC, ABC and other mountains. I have passed your compliments to all the colleagues involved catering your needs for the further encouragement. we hope your wife is getting better now and wish her for speedy recovery. We look forward having the pleasure of welcoming back you again in not too distant future for another memorable experience. Kind regards, Prem Gautam General Manager

8/10 – Goed

Dritro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2019
Reactie van General Manager op 30 apr 2019
Dear Mr. Dritro, Namaste and warm greetings from Hotel Encounter Nepal. We thank you for choosing our hotel and taking the time out of your schedule to post this review about your experience with us. Your rating "8 out of 10" is highly appreciate and it would have been better if you have highlighted the area for improvement so that we could have taken necessary action for the further improvement to obtain "10 out of 10" rating in your next visit. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We are eagerly waiting your next visit and hope that we can replicate you last experience. Kind regards, Prem Gautam General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at this property for my first night in Kathmandu and couldn't have asked for better. I had arranged for their shuttle and the driver stayed even though my flight was delayed. The courtyard is beautiful and relaxing. The view from the room was great and the service from the staff was wonderful. I had had my baggage delayed and reception helped me sort it out.
1 nacht verbleven in april 2019
Reactie van General Manager op 16 apr 2019
Dear Guest, Namaste and warm greetings form Hotel Encounter Nepal. Thank you for choosing our hotel and taking your valuable time to share your experience on Expedia Group platform following your recent stay with us. I am pleased to know that you enjoyed the many elements of your stay such as arranging airport pick up shuttle, beautiful courtyard, great view from our hotel room, our service and sorting out your luggage. we are overwhelmed to see such a encouraging comments from our guest and it will be shared within the team member for the further encouragement. Your feedback is valuable to us and we do hope we can get the opportunity to look after you again whenever travels bring you to Kathmandu not in too distant future. Kind regards, Prem Gautam General Manager

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommendable
Lovely hotel away from main Thamel area. Very friendly staff will do anything for you. Room size is great and fairly comfortable. Restaurant also great food and coffee.
3 nachten verbleven in maart 2019
Reactie van General Manager op 4 apr 2019
Dear Mr. Kevin, Namaste and warm greetings from Hotel Encounter Nepal. We greatly appreciate you taking the time to let us know about your experience during your stay with us. Please to read that you enjoyed many elements of your stay such as very friendly staffs, comfortable room, great food and coffee in the Restaurant. It's encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. Thank you for rating us "10 out of 10" . This rating and your feedback are very rewarding to us. We do hope we can have the opportunity to welcoming you back to our hotel in not too distant future. With best regards, Prem Gautam General Manager

8/10 – Goed

Ulrike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Central and quiet
Even if the hotel is situated at the north end of Thamel it is very quiet during the night. The manager and the staff are very very friendly and helpful. I recommend to take a room with gardenview. It's spacious and sunny in the morning. The bed was very comfortable and the shower worked very well. For breakfast you can choose a big variety from the menu and I was happy to find the Porridge there.
3 nachten verbleven in maart 2019
Reactie van Rochak Shrestha op 8 mrt 2019
Dear Ulrike, Namaste!!! Warm greetings from Hotel Encounter Nepal! Thank you so much for your kind review and we are very thankful for your stay with us. It is such a nice thing to know that you had a very comfortable stay with us and we hope that we were able to come up to your expectations.  We are the most happiest whenever we get to hear that our guest enjoys their stay being comfortable and we really hope coming up with our services that will make our guests stay more comfortable one. We are looking forward to your visit again in our hotel.  Thank you again. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

10/10 – Uitstekend

Alvaro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best location, Amazing service!!!
The location is excellent. Only one block away from the tourist area but quiet and also close to some convenience store. The room was amazing. Large, extremely clean, cold A.C., hot water, large T.V. with many English channels, the Restaurant was also very good. The best part of my experience was the service. The staff was always smiling and checking if everything was Okay and the manager very friendly and professional very concerned about by satisfaction. Definitely I will return in my next trip Nepal in June.
1 nacht verbleven in januari 2019
Reactie van Rochak Shrestha op 5 feb 2019
Dear Alvaro, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for your kind review. And we are very thankful for your stay with us. It is such a nice thing to know that you had a very comfortable stay with us and we hope that we were able to come up to your expectations. We are the most happiest whenever we get to hear that our guest enjoys their stay being comfortable. And we really hope coming up with our services that will make our guests stay more comfortable one. We are looking forward to your visit again in our hotel. Thank you again. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

10/10 – Uitstekend

Bibhuti

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Perfect..... very clean.... good location... familier staff behaviour
3 nachten verbleven in december 2018
Reactie van Rochak Shrestha op 3 jan 2019
Dear Bibhuti, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2018
Reactie van Rochak Shrestha op 2 jan 2019
Dear Sir/Madam, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

8/10 – Goed

Swati

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable
This was perfect for one night as we had to catch a bus the next day from thamel. Entrance and lobby area are nice. Room was ok but it was quiet and had hot water for shower which is great in December in Nepal.
1 nacht verbleven in december 2018
Reactie van Rochak Shrestha op 27 dec 2018
Dear Swati, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation Manager Hotel Encounter Nepal

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in december 2018
Reactie van Rochak Shrestha op 20 dec 2018
Dear Sir/Madam, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation & Communication Officer Hotel Encounter Nepal

8/10 – Goed

sylvain

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good service
nice hotel well situed,good service
1 nacht verbleven in november 2018
Reactie van Rochak Shrestha op 7 dec 2018
Dear Sylvain, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation & Communication Officer Hotel Encounter Nepal

10/10 – Uitstekend

Preecha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We are very to live here,everything is perfect.it near tamel (go for shopping)eat walk around,the staff very helpful.always smile and willingly to served us,and the price of stay deserved to the money.Next time We hope to stay here again.
2 nachten verbleven in november 2018
Reactie van Rochak Shrestha op 4 dec 2018
Dear Preecha, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation & Communication Officer Hotel Encounter Nepal

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
11 nachten verbleven in november 2018
Reactie van Rochak Shrestha op 29 nov 2018
Dear Sir\Madam, Namaste!!!Warm greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha

8/10 – Goed

ワサワサ, 横浜市

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
接した全ての従業員が親切でフレンドリーでした。 タメルの中心部に近くてランドマーク的なホテルで道に迷ってもホテルの名前を言えば皆ホテルまでの道すじを教えてくれました。
10 nachten verbleven in november 2018
Reactie van Rochak Shrestha op 25 nov 2018
Dear Wasawasa, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation & Communication Officer Hotel Encounter Nepal

10/10 – Uitstekend

Geverifieerde reiziger

Ótima relação custo benefício, já que o valor da diária é bastante razoável, levando-se em conta a boa localização, os serviços oferecidos, um staff bastante simpático e prestativo e as condições gerais do hotel que oferece boas instalações bastante confortáveis e bem mantidas.
2 nachten verbleven in november 2018
Reactie van Rochak Shrestha op 21 nov 2018
Dear Sir/Madam, Namaste!!! Warm Greetings from Hotel Encounter Nepal! Thank you so much for taking time for your valuable time to review our property & we appreciate your positive feedback. We are happy to know that you’ve enjoyed our hotel and hospitality of our dedicated staffs. Thanks again and we look forward to welcome back at your next trip. Best regards, Rochak Shrestha Reservation & Communication Officer Hotel Encounter Nepal