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Beoordelingen van Countryside Inn

2 out of 5
Countryside Inn
501 E Fair St, Kaufman, TX

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 20 van 46 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 46 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 46 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 46 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 46 beoordelingen" "

8,4/10

Netheid

7,8/10

Personeel en service

6,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Hiroki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
2 nachten verbleven in april 2024
Reactie van Josh op 14 apr 2024
Dear Guest,Thank you for your positive feedback. We are thrilled to hear that you enjoyed your stay. Sincerely,Management

10/10 – Uitstekend

Willima

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay at Countryside
The check in was quick and friendly. The room was very clean and comfortable! Very pleasant stay.
1 nacht verbleven in december 2023
Reactie van Josh op 25 dec 2023
Dear Guest,Thank you for your review. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back at our property.Sincerely,Management

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant Surprise
I was pleasantly surprised. The room was neat, clean and in good repair. Though it was near a major highway, I did not hear much road noise. There are plenty of restaurants nearby as well. Should I need accommodations in the area in the future I will definitely stay here.
1 nacht verbleven in december 2023
Reactie van Josh op 18 dec 2023
Dear Guest,Thank you for your review. We are thrilled to hear that you enjoyed your stay here. We hope to see you again soon!

2/10 – Ontzettend slecht

Colondra

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Tiffany

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was absolutely disgusting, dirty sheets, stains everywhere, mold on the pillows, food in crevices, when we told the lady the room was dirty and asked for clean sheets she refused us and said she cleaned the room herself so she “knew it was clean”
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

8/10 – Goed

Michael

Positief: Staat van de accommodatie en faciliteiten
Clean, comfortable room.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Celia

1 nacht verbleven in september 2023

6/10 – Redelijk

Lisa

Reisde met partner
The room looked clean but didn’t smell great. You could see light through the cracks in the door. Air wasn’t great and very moist.
1 nacht verbleven in september 2023

8/10 – Goed

William

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was convenient for our needs. It had a microware and mini-fridge. Did not have a coffee pot, coffee or condiments. The soap dispenser and shower gel dispensers were empty. But, the bed was comfortable.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Don

1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Warren

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not good!
they didn't even have my reservation. There was a note taped to the door that they wouldn't be back until 7pm. I wanted to check in at 5pm. Terrible communication with hotels.com
1 nacht verbleven in mei 2023

8/10 – Goed

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice.
Nice place to sleep. Bed was comfy and the room was exceptionally clean!
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Lawrence

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were satisfied with our two day stay. Communication with front office was both helpful and appreciated.
2 nachten verbleven in april 2023
Reactie van Josh op 6 apr 2023
Dear Guest,We are thrilled to hear that you enjoyed your stay. Thank you for visiting us, we look forward to seeing you again soon.Sincerely,Management

10/10 – Uitstekend

Symain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old but cleanliness is amazing. Inside updated
1 nacht verbleven in december 2022

8/10 – Goed

maria

4/10 – Matig

Makaela

Positief: Personeel en service
Roaches
The stay was fine until we killed two roaches in the room. They weren’t the big water ones, they were the small ones!!!
2 nachten verbleven in november 2022
Reactie van Josh op 21 nov 2022
Dear Guest,Thank you alerting us to a potential pest problem. We are investigating and treating the issue to ensure it’s an isolated incident. Any issue related to pests is quickly addressed through professional treatment. I am sorry for your experience and we appreciate your feedback.

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Average experience
Pretty normal hotel experience. Clean and affordable service was normal.
1 nacht verbleven in september 2020

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good price
Very clean and professional. There were a few things that someone that was nit picky might get mad about but overall it was a great room for the price.
1 nacht verbleven in september 2020

8/10 – Goed

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good service clean room overall a pretty good stay
1 nacht verbleven in augustus 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
great location and very clean with one of the best mattresses and pillow we have slept on at any hotel . the room was a good size with a microwave and refrigerator . the bathroom was a bid small but up to date and did the job just great . we do recommend
1 nacht verbleven in september 2020

8/10 – Goed

Julie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The room had a very awful odor, we had to buy a deodorant and keep the door open for some time
2 nachten verbleven in september 2020

8/10 – Goed

Bransontravel, Branson, MO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location in Kaufman. Literally across the highway from Walmart, Whataburger, Burger King, and a very nice Mexican restaurant. Easy access to the highway to get back on the road for our trip.
1 nacht verbleven in augustus 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
Rooms were clean and nice. The staff were just barely on the right side of pleasant. Definitely didn't feel like you are welcome there. It seemed more like it was an inconvenience for them to check you in
2 nachten verbleven in februari 2020
Reactie van Josh op 22 feb 2020
Dear Guest, Thank you for your review. We appreciate your comments regarding the room. Regarding the staff, we will work on that.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
TERRIBLE
Before this booking I stayed in the same exact room 2 days prior and there was still ice cream and food left in the fridge from the first time I was in the room the sheets still had soy sauce stains on it as if they weren’t washed the bed also wasn’t made up , and when called the office and complained totally ignored my complaint and hung up and charged a damage fee of $15 because I had a random nose bleed on the bed and $10 for a checkout late fee and left my wallet , came ack and they would not give me my wallet until I agreed to pay for the extra charges
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Tatum

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
Great place!
1 nacht verbleven in februari 2020

8/10 – Goed

Philip

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Traffic Man
Good stay at country side inn . good location and easy access from highway. great bed and linens . Heat and air fine . easy parking . quiet
2 nachten verbleven in december 2019
Reactie van Josh op 10 jan 2020
Phillip, Thank you so much for your review. We are so happy to hear about that you enjoyed your stay. We look forward to welcoming you back at our hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Josh op 2 jan 2020
Thank you for your review!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
A neighbor parked a motorcycle that was leaking fuel next to my car. It took an inordinate amount of time to convince the manager that it was a serious, hazardous situation. On threat of notifying the fire department, he corrected the issue. Also on the third day of my stay, there was no maid service. Clean sheets were just stacked at the foot of the bed.
4 nachten verbleven in december 2019
Reactie van Josh op 7 dec 2019
Dear Guest, We sincerely apologize about the situation that had occurred. I have discussed this whole matter with our staff. Regarding the maid service, the housekeeper initially came but you were in the room and refused service. Sincerely, Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ice machine was broken, but office staff volunteered to get me some from their residence
1 nacht verbleven in november 2019
Reactie van Josh op 7 dec 2019
Thank you so much for your review! We pride ourselves in providing the best hospitality. Look forward to welcoming you back soon. Sincerely, Management

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Receptionist didn't understand on line check in. Couldn't find reservation
1 nacht verbleven in november 2019
Reactie van Josh op 30 nov 2019
Dear Guest, We did not encounter any issues in looking for your reservation. Our check-in procedures remain the same whether you book online or walk-in. Thank you for staying with us! Sincerely, Management

10/10 – Uitstekend

Tracy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

6/10 – Redelijk

FB, Centerville

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Only 1 packet of regular coffee and no option for decaf or tea...though I offered to pay for it...
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Gunther, Dewey ok

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I only slept there the rest of the time at the drag strip so it was fine by me no complaints
2 nachten verbleven in oktober 2019
Reactie van Josh op 21 okt 2019
Thank you so much for your 5 star rating. We are glad you enjoyed your stay here and look forward to welcoming you back soon.

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in oktober 2019
Reactie van Josh op 30 nov 2019
Thank you so much for your rating! We look forward to welcoming you back soon.

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the location! Many places to shop and eat close by. Cleaning staff was there daily to restock and clean. They were very respectful one morning when we slept in, they waited for us to leave rather than waking us up. Check in and out was simple and fast. Bed was comfortable, shower hot and good water pressure.
4 nachten verbleven in juni 2019
Reactie van Guest Relations Manager op 16 jun 2019
Thank you so much for your review. We appreciate your comments and are glad that you enjoyed your stay.

10/10 – Uitstekend

KAYTE

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019
Reactie van Guest Relations Manager op 6 jun 2019
Thank you for your wonderful rating! We look forward to welcoming you back next year in Kaufman.

10/10 – Uitstekend

joe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean
2 nachten verbleven in mei 2019
Reactie van Josh op 26 mei 2019
Thank you so much for your kind comments. We look forward to welcoming you back as our guest. Safe travels!

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
comfort
The bed was so comfortable, new interior, clean
2 nachten verbleven in mei 2019
Reactie van Josh op 12 mei 2019
Thank you for your wonderful comments. We look forward to welcoming you back in Kaufman.

10/10 – Uitstekend

Jose Ismael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Es como estar en casa
Excelente servicio y atención gracias por toda sus atenciones fueron excelentes anfitriones volveremos pronto será como nuestra casa
4 nachten verbleven in april 2019
Reactie van Josh op 3 mei 2019
Thank you for your wonderful review. We look forward to hosting your next trip to Kaufman!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
They were very accommodating and helpful with any concerns. Very clean.
1 nacht verbleven in maart 2019
Reactie van Josh op 4 apr 2019
Dear Guest, Thank you for your wonderful review. We look forward to welcoming you next time.

2/10 – Ontzettend slecht

Amber

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
Staff was rude and not helpful at all. I would never recommend this place to anyone.
1 nacht verbleven in maart 2019
Reactie van Josh op 1 mei 2019
We are so sorry to hear that you did not enjoy your stay. Please accept our apologies while we work to improve where we fell short.

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Updated and upgraded !
Updated, very nice! Bed was super comfortable, convienant to shopping, places to eat. Enjoyable stay, will return
1 nacht verbleven in februari 2019
Reactie van Ted op 3 mei 2019
We are so glad to hear that you enjoyed your stay. We look forward to welcoming you next time.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay. Liked it. Might stay again later if possible.
1 nacht verbleven in januari 2019
Reactie van Josh op 14 jan 2019
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.