Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 477 van 1008 beoordelingen" "
10 - Uitstekend
477
Gastenscore: 8 - Goed. 361 van 1008 beoordelingen" "
8 - Goed
361
Gastenscore: 6 - Redelijk. 87 van 1008 beoordelingen" "
6 - Redelijk
87
Gastenscore: 4 - Matig. 48 van 1008 beoordelingen" "
4 - Matig
48
Gastenscore: 2 - Ontzettend slecht. 35 van 1008 beoordelingen" "
2 - Ontzettend slecht
35
8,8/10
Netheid
8,6/10
Personeel en service
8,4/10
Voorzieningen
8,6/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Jennifer
Reisde met familie
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here before and still enjoy it. Good location.
Jennifer
4 nachten verbleven in april 2024
8/10 – Goed
Don
29 apr 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Don
1 nacht verbleven in april 2024
8/10 – Goed
Tom
Zakenreiziger
26 apr 2024
Positief: Staat van de accommodatie en faciliteiten
Good location, clean rooms, good breakfast
Tom
2 nachten verbleven in april 2024
10/10 – Uitstekend
Karen
Reisde met partner
25 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value. The room had everything anyone would need. It actually had 2 vanities and 2 lighted makeup mirrors. Breakfast was very good as well.
Karen
1 nacht verbleven in april 2024
Reactie van Front Desk Manager op 26 apr 2024
Thank you for taking the time to leave a review on your recent stay Karen. We're happy to hear that you enjoyed the breakfast option on offer, and that the room met all your needs. We hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
Crystal, Kamloops
Reisde met familie en kleine kinderen
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always my top choice
Crystal
1 nacht verbleven in april 2024
8/10 – Goed
Michael
23 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michael
2 nachten verbleven in april 2024
Reactie van Front Desk Manager op 26 apr 2024
Thank you for taking the time to leave a review on your recent stay Michael. We are pleased to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
Roland
Reisde met familie
19 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool, HotTub. Great free breakfast, convenient EV charging.
Roland
3 nachten verbleven in april 2024
10/10 – Uitstekend
Roland
Reisde met familie
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, very clean and great free breakfast options. EV chargers were a big plus !
Roland
2 nachten verbleven in april 2024
10/10 – Uitstekend
Laura, Chilliwack
Reisde met partner
16 apr 2024
Second time we stayed here. Room was great, we always ask for the top floor of the perimeter rooms, not in the tower. Very quiet and pleasant.
Sport groups of teenagers were present and they all stay in the tower.
Fantastic breakfast! Lots of variety and plenty of it.
Laura
1 nacht verbleven in april 2024
10/10 – Uitstekend
Kim
Reisde met partner
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property. Front staff were awesome
Kim
4 nachten verbleven in april 2024
Reactie van Front Desk Manager op 16 apr 2024
Thank you for taking the time to leave a review on your recent stay Kim. We are delighted to hear that you enjoyed your time with us and that our Front Desk team were able to leave a positive impact on your trip. We hope to welcome you back again on your next stay in Kelowna.
10/10 – Uitstekend
Don
Reisde met partner
10 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was quick, friendly and efficient. Will be back.
Don
3 nachten verbleven in april 2024
Reactie van Front Desk Manager op 11 apr 2024
Thank you for taking the time to leave a review on your recent stay Don. We are delighted to hear that our staff were able to make an impression on you and will be passing along your compliments to our front desk team. We look forward to welcoming you back on your next trip to Kelowna.
10/10 – Uitstekend
Bill
10 apr 2024
Positief: Staat van de accommodatie en faciliteiten
Bill
3 nachten verbleven in april 2024
Reactie van Front Desk Manager op 11 apr 2024
Thank you for taking the time to leave a review on your recent stay Bill. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
Stephanie
8 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stephanie
1 nacht verbleven in april 2024
Reactie van Front Desk Manager op 11 apr 2024
Thank you for taking the time to leave a review on your recent stay Stephanie. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
8/10 – Goed
Robert
Reisde met familie en kleine kinderen
1 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a good stay here. Was a little loud in the evening as there was a bunch of soccer kids. But overall really good.
Robert
2 nachten verbleven in maart 2024
Reactie van Front Desk Supervisor op 1 apr 2024
Thank you, Robert for taking the time out of your day to share this feedback with us. Your business is very important to us, and we value your feedback. We are happy to hear that you enjoyed your stay with us. In the evening kids were loud. Our security team was informed, and they tried their best to take care of this issue. Apologies for the inconvenience. Hope to welcome you back on your next visit to Kelowna.
8/10 – Goed
Kyla
1 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Kyla
2 nachten verbleven in maart 2024
Reactie van Front Desk Supervisor op 5 apr 2024
Thank you, Kyla, for completing the survey. We are pleased to know that you had a wonderful stay with us. We are hoping to welcome you back for your next visit to Kelowna.
10/10 – Uitstekend
Kenneth
Zakenreiziger, Reisde met familie
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great convenience with amenities. Good variety breakfast. Friendly staff.
Kenneth
1 nacht verbleven in maart 2024
Reactie van Front Desk Manager op 29 mrt 2024
Thank you for taking the time to leave a review on your recent stay Kenneth. We are happy to hear that our team was able to make your stay an exceptional experience, and that you were able to enjoy our complimentary breakfast. We look forward to welcoming you back on your next visit to Kelowna
10/10 – Uitstekend
Michelle
Reisde met familie
24 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for 3 nights during spring break. The kids and I were impressed with how clean the hotel was and the amazing hot breakfast with all the different choices available. The room was also pretty spacious. We will definitely stay here again.
Michelle
3 nachten verbleven in maart 2024
Reactie van Front Desk Supervisor op 5 apr 2024
Thank you, Michelle for taking the time out of your day to share this feedback with us. Your business is very important to us, and we value your feedback. We are happy to hear that you enjoyed your Stay with us. We look forward to welcoming you back again.
10/10 – Uitstekend
Candice, Kamloops
22 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Right beside the main highway but not noisy. Breakfast was good.
Candice
1 nacht verbleven in maart 2024
Reactie van Guest Services op 30 mrt 2024
Thank you for your feedback.
8/10 – Goed
Juliet
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean with comfortable beds and a good breakfast.
Juliet
3 nachten verbleven in maart 2024
Reactie van Front Desk Manager op 20 mrt 2024
Thank you for taking the time to leave a review on your recent stay at our hotel Juliet. I am pleased to hear that you had a good sleep and enjoyed our complimentary buffet breakfast. While we fell just short of earning a 5/5 on this stay, we hope to have another opportunity on your next trip to Kelowna to improve on your experience.
10/10 – Uitstekend
Jessica
16 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Jessica
1 nacht verbleven in maart 2024
Reactie van Front Desk Manager op 20 mrt 2024
Thank you for taking the time to leave a review on your recent stay at our hotel Jessica. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
Andrea Menella
Zakenreiziger
13 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the outdoor hot tub.
Andrea Menella
2 nachten verbleven in maart 2024
Reactie van Front Desk Manager op 20 mrt 2024
Thank you for taking the time to leave a review on your recent stay at our hotel Andrea. I am pleased to hear that you enjoyed your time with us and our outdoor hot tubs. We hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
Andrea, Oliver
13 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always a good stay. Friendly helpful staff
Andrea
1 nacht verbleven in maart 2024
Reactie van Front Desk Manager op 13 mrt 2024
Thank you for taking the time to leave a review on your recent stay Andrea. We're pleased to see that you enjoyed your time with us, and the positive feedback on our team. We will pass along your compliments to the staff, and look forward to welcoming you back on your next trip to Kelowna.
8/10 – Goed
Casey
11 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was in the middle of everything we needed to do in the city.
Casey
1 nacht verbleven in maart 2024
Reactie van Front Desk Manager op 12 mrt 2024
Thank you for taking the time to leave a review on your recent stay with us Casey. We're pleased to hear you had an overall pleasant experience staying with us, and our location being convenient for your needs. We hope to welcome you back on your next trip to Kelowna and have a 2nd chance to earn a 10/10
10/10 – Uitstekend
Sukhwinder
10 mrt 2024
Sukhwinder
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 12 mrt 2024
Thank you for taking the time to leave a review on your recent stay Sukhwinder. We are happy to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
Tina
Zakenreiziger
6 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly. Clean well kept property. As always a great breakfast
Tina
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 12 mrt 2024
Thank you for taking the time to leave a review on your recent stay Tina. We're delighted to see you enjoyed your stay with us, and will pass along your compliments to the various teams on the excellent service they provided. We look forward to welcoming you back on your next trip to Kelowna.
10/10 – Uitstekend
Marcus
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Marcus
1 nacht verbleven in maart 2024
Reactie van Front Desk Manager op 12 mrt 2024
Thank you for taking the time to leave a review on your recent stay Marcus. We are happy to see that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
8/10 – Goed
Jack
2 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jack
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 5 mrt 2024
Thank you for taking the time to leave a review on your recent stay Jack. While we are pleased to see you enjoyed your stay with us, we strive to deliver an exceptional experience to every guest, and it looks like we fell just short of that mark. If you have any additional feedback on how we can improve on your next stay, please reach out and let us know.
10/10 – Uitstekend
GREGORY
28 feb 2024
GREGORY
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 20 mrt 2024
Thank you for taking the time to leave a review on your recent stay at our hotel Gregory. I am pleased to hear that you enjoyed your time with us and we hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
Robert
Reisde met familie
28 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean bright property with good amenities and great breakfast
Robert
4 nachten verbleven in februari 2024
Reactie van Front Desk Manager op 5 mrt 2024
Thank you for taking the time to leave a review on your recent stay Robert. We are pleased to hear that you were able to take advantage of our complimentary buffet breakfast and the variety of amenities on offer at the property. We hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
SANDRA
27 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
King suite is nice and roomy. Bathroom was big with a nice soaker tub and separate shower.
SANDRA
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 5 mrt 2024
Thank you for taking the time to leave a review on your recent stay Sandra. We are delighted to hear that the Executive King met your expectations and that you were able to relax and enjoy your time with us. We hope to accommodate you again on your next trip to Kelowna.
10/10 – Uitstekend
Roger
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Roger
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 27 feb 2024
Thank you for taking the time to leave a review on your recent stay Roger. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
2/10 – Ontzettend slecht
David
Reisde met familie
18 feb 2024
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heating the room was terrible. One could NOT turn down the temperature. And when one turned off the heat, freezing.
Mobility issues: tiny tiny elevator so used stairs to carry heavy bags of hockey equipment.
Parking was crazy. Had to park far far from my room
Ain't using you guys again !
David
2 nachten verbleven in februari 2024
Reactie van Front Desk Manager op 19 feb 2024
Thank you for taking the time to leave us a review on your recent stay David. I would like to apologize on behalf of our team for not being able to meet your expectations on your stay. I have had our maintenance team review the room you stayed in to correct the thermostat issue you experienced to ensure future guest's do not have a similar issue.
10/10 – Uitstekend
Ryan
16 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ryan
4 nachten verbleven in februari 2024
Reactie van Front Desk Manager op 19 feb 2024
Thank you for taking the time to leave us a review on your recent stay Ryan. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.
10/10 – Uitstekend
Jean
Reisde met familie
15 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
Jean
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 19 feb 2024
Thank you for taking the time to leave us a review on your recent stay Jean. We're pleased to hear that you enjoyed your time with us, and look forward to seeing you again on your next stay in Kelowna.
8/10 – Goed
FRANK
14 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
—-
FRANK
2 nachten verbleven in februari 2024
Reactie van Front Desk Manager op 14 feb 2024
Thank you for taking the time to leave a review on your recent stay Frank. We are pleased to hear that you enjoyed your time with us, and hope to welcome you back on your next trip to Kelowna.
10/10 – Uitstekend
Angela
13 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Conveniently located, clean, updated rooms. Pool and outdoor hottubs a hit for the kids.
Angela
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 13 feb 2024
Thank you for taking the time to leave a review on your recent stay Angela. We are pleased to see that you enjoyed your time with us, our updated rooms, and that the kids were able to have a blast with the pool and hot tubs. We hope to welcome you back on your next stay in Kelowna.
8/10 – Goed
donald
Reisde met partner
12 feb 2024
The staff are very welcoming
donald
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 13 feb 2024
Thank you for taking the time to leave a review on your recent stay Donald. We appreciate the kind words about our team and the hard work they do, and will pass along the compliments to them. We hope to welcome you back on your next stay in Kelowna.
8/10 – Goed
Heather
11 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property has been updated and it’s lovely. The staff are super helpful and pleasant. My only frustration in that the contractor who provided the airport shuttle closed their business so I was left paying for a cab to the airport and I wasn’t aware of this change. Otherwise I recommend this hotel.
Heather
1 nacht verbleven in februari 2024
Reactie van Front Desk Manager op 13 feb 2024
Thank you for taking the time to leave a review on your recent stay Heather. We appreciate the kind words about our team and the hard work they do. The closure of the airport shuttle service has been a challenge for our team, but we continue to look at alternative solutions and provide options to our guest's to make this transition period as seamless as possible, and thank you for your understanding. We hope to welcome you back on your next stay in Kelowna.
10/10 – Uitstekend
Larry
Zakenreiziger
7 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Larry
4 nachten verbleven in januari 2024
Reactie van Front Desk Manager op 13 feb 2024
Thank you for taking the time to leave a review on your recent stay Larry. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.
10/10 – Uitstekend
Janie
Reisde met familie
1 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
Janie
1 nacht verbleven in januari 2024
Reactie van Front Desk Manager op 13 feb 2024
Thank you for taking the time to leave a review on your recent stay Janie. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.
8/10 – Goed
Norma
30 jan 2024
Positief: Staat van de accommodatie en faciliteiten
Norma
3 nachten verbleven in januari 2024
Reactie van Front Desk Manager op 13 feb 2024
Thank you for taking the time to leave a review on your recent stay Norma. We are pleased to see you enjoyed your time with us, and hope to welcome you back on your next stay in Kelowna.
8/10 – Goed
Mary, Christina Lake
Reisde met partner
27 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We only stayed one night. Good breakfast i the morning
Mary
1 nacht verbleven in januari 2024
Reactie van Front Desk Manager op 30 jan 2024
Thank you for taking the time to leave a review on your recent stay Mary. We are pleased to see that you enjoyed your time with us, and that you were happy with the breakfast options available. We hope to see you again on your next stay in Kelowna.
8/10 – Goed
Kimberly
Zakenreiziger
27 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe, nice place, great staff. No complaints other than the shower in my room had very little pressure.
Kimberly
2 nachten verbleven in januari 2024
Reactie van Front Desk Manager op 30 jan 2024
Thank you for taking the time to leave a review on your recent stay Kimberly. We are pleased to see that you enjoyed your time with us, and will certainly be passing along your compliments to our team about the positive interactions with the staff. We hope to see you again on your next stay in Kelowna.
10/10 – Uitstekend
James
26 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
James
1 nacht verbleven in januari 2024
Reactie van Front Desk Manager op 30 jan 2024
Thank you for taking the time to leave a review on your recent stay James. We are pleased to see that you enjoyed your time with us, and hope to see you again on your next stay in Kelowna.
10/10 – Uitstekend
John
Reisde met partner
22 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
John
1 nacht verbleven in januari 2024
Reactie van Front Desk Manager op 30 jan 2024
Thank you for taking the time to leave a review on your recent stay John. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
8/10 – Goed
David
21 jan 2024
Positief: Netheid
David
1 nacht verbleven in januari 2024
Reactie van Front Desk Manager op 30 jan 2024
Thank you for taking the time to leave a review on your recent stay David. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
8/10 – Goed
susan
Reisde met partner
20 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One night stay before flight out. Nice meal at the pub and convenient shuttle to airport. Good breakfast.
susan
1 nacht verbleven in januari 2024
Reactie van Front Desk Manager op 30 jan 2024
Thank you for taking the time to leave a review on your recent stay Susan. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
10/10 – Uitstekend
Andrea, Oliver
19 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast choices. Great staff and amazing room! Will be back.
Andrea
2 nachten verbleven in januari 2024
Reactie van Front Desk Manager op 30 jan 2024
Thank you for taking the time to leave a review on your recent stay Andrea. I am pleased to see that you were able to enjoy your time with us, and will be passing along your compliments to our team on their service. We look forward to accommodating you on your next trip to Kelowna.
8/10 – Goed
Derek
17 jan 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Derek
1 nacht verbleven in januari 2024
Reactie van Front Desk Manager op 30 jan 2024
Thank you for taking the time to leave a review on your recent stay Derek. We are pleased to see you enjoyed your time with us, and hope to see you again on your next trip to Kelowna.
2/10 – Ontzettend slecht
charles
15 jan 2024
charles
1 nacht verbleven in januari 2024
Reactie van Front Desk Manager op 17 jan 2024
Thank you for taking the time to leave a review on your recent stay Charles. I apologize that your stay fell far short of our expectations - the experience you had is not indicative of our typical service or the standards that we set for ourselves. If you would like to provide any additional feedback on what went wrong with your stay, please send us a message so we can better address what went wrong for future guests.