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Beoordelingen van Kettering Park Hotel & Spa

4 out of 5
Kettering Park Hotel & Spa
Kettering Park Hotel, Kettering, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 373 van 734 beoordelingen" "
Gastenscore: 8 - Goed. 261 van 734 beoordelingen" "
Gastenscore: 6 - Redelijk. 66 van 734 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 734 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 734 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel with excellent price for what you get. Good gym, excellent spa. Rooms are nice and you don't even notice being close to the highway. the only thing is the restaurant staff. Meals are overcooked and the 'black brigade' seems to know everything better than you do. But I would book here again anytime!
2 nachten verbleven in januari 2020
Reactie van SL op 31 jan 2020
Thank you for taking the time to let us have your feedback about your stay. I will share your comments with the team and we will use them to keep working hard on delivering consistently good experiences for all our guests. Hopefully we will have the opportunity to welcome you back in the not too distant future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
On the right spot
Bedden een beetje smal, verder OK. Valt verder niks aan toe te voegen.

8/10 – Goed

gerard, hilversum

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooie spa (zwembad + sauna)
Prima hotel als tussenstop richting de ferry naar Nederland. redelijk groot zwembad + suana en turks stoombad.

10/10 – Uitstekend

Gillian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in april 2024
Reactie van SL op 25 apr 2024
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in easy and friendly. Breakfast, out of this World.
2 nachten verbleven in maart 2024
Reactie van SL op 25 apr 2024
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.

10/10 – Uitstekend

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Spa and Hotel
Had a fantastic weekend break with my wife for a birthday celebration. Lovely meal in the restaurant on the first night. Spa is great to relax. Would definitely recommend.
3 nachten verbleven in januari 2024
Reactie van SL op 31 jan 2024
Thank youf or your lovely review after your weekend with us. We hope you had a great birthday and hope to see you both again soon

10/10 – Uitstekend

antony Alan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly Hotel with good service. Fantastic
Fantastic hotel All the staff was fantastic Had a lovely room . Had food at the bar was very nice. I must say the breakfast in the morning was very nice and staff fantastic!!! 5#
1 nacht verbleven in januari 2024
Reactie van SL op 31 jan 2024
Thank you so much for your wonderful review. It is nice to hear that you enjoyed everything so much and that the team look after you so well

8/10 – Goed

Nicola Lyn

1 nacht verbleven in januari 2024
Reactie van SL op 31 jan 2024
Thank you for your kind rating. We hope we can welcome you back again soon

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love Kettering Park
Great stay as always
1 nacht verbleven in januari 2024
Reactie van SL op 31 jan 2024
Thank you for staying with us again and we are so glad it was as good as previous stays

10/10 – Uitstekend

Katie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van SL op 31 jan 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 – Uitstekend

Nicola

1 nacht verbleven in december 2023
Reactie van SL op 31 dec 2023
Thank you for your wonderful review. I hope we can welcome you back again soon

6/10 – Redelijk

Kate

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
A disappointing 4 star experience.
Was disappointed that our bedroom and bathroom were unheated when we arrived at 7pm and we sat in our coats for 20 minutes whilst reception reset the heating. I found the automatic bedroom temperature overnight insufficient. I would have prefered the heated towel radiator to be functioning to dry our wet bath towels and heat the area. I would be reticent to stay again. It is maybe different in the summer? I didn't dine so can't comment. My husband used the Spa and enjoyed the facilities.
1 nacht verbleven in december 2023
Reactie van SL op 31 dec 2023
Thank you for taking the time to share your feedback and I am dissapointed to hear that it was not a great experience. We work hard to deliver a great stay and I am sorry you didn't feel comfortable on this stay.

8/10 – Goed

Jason

Reisde met partner
Positief: Netheid, personeel en service
We go here once a year so are familiar with the hotel, staff and overall facilities. It was a bit disappointing tho hot tub was out of order in the morning as we always pay extra to use the spa and this is the only facility apart from the pool we use. Overall nice relaxing stey though.
1 nacht verbleven in november 2023
Reactie van SL op 31 dec 2023
Thank you for your review and I am sorry that we had an unscheduled maintenance work on our jacuzzi on the morning of your stay. I hope you will chose to stay with us again as you know from your previous stays that the guest experience is important to us

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
OK for one night stay but as regular guest starting to look tired.
1 nacht verbleven in november 2023
Reactie van SL op 31 dec 2023
Thank you for taking the time to leave us your feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van SL op 26 nov 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van SL op 26 nov 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van SL op 29 okt 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.

10/10 – Uitstekend

Cathryn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel great location, great room
Can’t fault this place. Room is great - gorgeous pillows! Great to see trying to make efforts to reduce single use milk plastics - it was a little tough to find the milk dispenser though as I couldn’t find one on my floor - but minor issue. Restaurant in the morning was a little chaotic - quite a queue to get in and then issued getting my order to go thru, then 2 portions of the same thing came I get you make to order ti reduce food waste on the buffet but you jeee to have a simpler menu to reduce the time the host has to spend to explain the menu and want is included and what you have to pay extra for - it just makes you have a queue at the entrance!
1 nacht verbleven in oktober 2023
Reactie van SL op 29 okt 2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit

8/10 – Goed

IAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff
2 nachten verbleven in september 2023
Reactie van SL op 27 sep 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 – Redelijk

Jacqui

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van SL op 27 sep 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Darrel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van SL op 30 aug 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Margaret Elizabeth

1 nacht verbleven in juli 2023
Reactie van SL op 30 aug 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Kettering Hotel
A perfectly situated excellent and comfortable hotel in Kettering with great rooms serving excellent food.
1 nacht verbleven in juli 2023
Reactie van SL op 26 jul 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Scott

1 nacht verbleven in juli 2023
Reactie van SL op 26 jul 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 – Goed

Jane

2 nachten verbleven in juli 2023
Reactie van SL op 26 jul 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Paul

1 nacht verbleven in juni 2023
Reactie van SL op 26 jul 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Hannah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If you want to have a relaxing time, this is the place to go! Lovely staff, very friendly and helpful
2 nachten verbleven in juni 2023
Reactie van SL op 20 jun 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Penelope, Austin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van SL op 20 jun 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 – Uitstekend

heather

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cannot fault this hotel everything was just right
Amazing hotel so many touches to detail whatever was needed was there. Staff went out of their way to help the bed linen was super great choice of pillows unlimited milk and water from the dispensers at the end of the corridor from Daisy the cow and a water filter machine. Comfortable sofa and chair at the table/desk just could not wish for more the towels in the bathroom were lovely. Dining and breakfast were excellent.
1 nacht verbleven in mei 2023
Reactie van SL op 26 mei 2023
It was lovely to read your comments about your visit. Thank you so much for letting us know about your stay. All guest feedback is important to us, and we do share it with all the team each week as it helps us to recognise great work and continue to improve our service. It would be our pleasure to welcome you back again

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van SL op 26 mei 2023
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 – Uitstekend

Khaila

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Very reasonable
Was more to do with what I was paying for and different members of staff was saying different things because I asked does the extra cost your charging me does that include my breakfast dinner also spa pass it’s just I dunno why to say then on last day of checking out being asked to pay for my breakfast after being told that was paid for, for the 2 nights I was staying and also being accused of smoking in your hotel room too found that a bit of an insult too concidering I don’t smoke indoors at home. But other that I did enjoy my stay 🙂
2 nachten verbleven in mei 2023
Reactie van SL op 26 mei 2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit

10/10 – Uitstekend

Yuk Foon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old style property
1 nacht verbleven in april 2023
Reactie van SL op 26 mei 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van SL op 26 mei 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great getaway and the staff could not have been more helpful (especially the front desk staff, thank you!!) Are in the bar which was quiet and cosy. Good food too. Pool area was very busy due to some wedding parties that were there, but still not ridiculously overcrowded. Also, considering there were weddings going on on property, didn’t hear any of the noise. Would definitely stay again! Thank you for a great stay.
1 nacht verbleven in april 2023
Reactie van SL op 29 apr 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We have stayed at the hotel 3 times now and each visit the staff have excelled in customer service throughout the hotel!
1 nacht verbleven in april 2023
Reactie van SL op 29 apr 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Dan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van SL op 29 apr 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van SL op 29 apr 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

2/10 – Ontzettend slecht

Jamie

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van SL op 29 apr 2023
Thank you for taking the time to rate your recent stay with us and I am sorry to read that it wasn’t the most positive one. Whilst I wish you had a better experience; I do help you return one day so that we can give you the great hotel experience that so many of our guests have grown so fond of.

8/10 – Goed

Princess, London

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at this hotel for four nights. It was my second time staying and my experience was a pleasant as the first. The room was clean and well furnished. I had an issue with hairs on the duvet and bed sheet that weren’t mine but after addressing this, it was rectified. The added fridge amenity definitely served it’s purpose. The bathroom was clean and well stocked with towels and toiletries. A personal preference for improvement would be adding a handheld shower head. There was ample wardrobe space and an ironing board and iron was provided too, which was great. One difference from my last visit 5 years ago was how they provide milk and water - through a refillable jar which is very eco-friendly. Breakfast is a bit on the pricey side for what is provided however it is delicious. I had the room service breakfast option and the dine in option - both were good experiences however, with the room service option we received cold toast which I couldn’t eat. There is ample free parking space at the hotel and although the car park was always packed during my stay, I never not had parking. A visitor - the hotel cat - decided to climb through our window which left us all screaming in shock. So I suggest not leaving your windows open if you don’t like cats. Overall, a lovely experience and would definitely recommend staying here.
5 nachten verbleven in maart 2023
Reactie van SL op 29 apr 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us and I am sorry that you were visited by our resident cat Oscar. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Wilma

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023
Reactie van SL op 29 apr 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 – Redelijk

Mark

1 nacht verbleven in maart 2023
Reactie van SL op 29 apr 2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.

8/10 – Goed

Yoshifumi

3 nachten verbleven in maart 2023
Reactie van SL op 29 apr 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 – Uitstekend

Giuseppe Francesco

1 nacht verbleven in maart 2023
Reactie van SL op 29 apr 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 – Redelijk

Yoshifumi

Zakenreiziger
3 nachten verbleven in maart 2023
Reactie van SL op 29 apr 2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.

8/10 – Goed

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean, comfy and quiet shower/bath was good the building had a lot of character , very good value and we had a very pleasant stay and undoubtedly will stay again in the future
1 nacht verbleven in februari 2023
Reactie van SL op 28 feb 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Fine, but disappointing spa and gym barrier
Really disappointingly, and with no reference here, you can only use the spa and gym facilities if you book directly with the hotel, otherwise it is a £10 fee. Really disappointed to learn that when turning up for a late night swim after working all day. Unprofessional to not make that clear here.
1 nacht verbleven in februari 2023
Reactie van SL op 28 feb 2023
Thank you for taking the time to let us have your feedback, please accept my apologies for any inconvenience caused. The spa access fee is stated in our conditions and I am sorry you missed this. I am pleased to hear in general you enjoyed your stay and hopefully we will have the opportunity to welcome you back in the not-too-distant future.

10/10 – Uitstekend

Jake

1 nacht verbleven in februari 2023
Reactie van SL op 28 feb 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon

10/10 – Uitstekend

Sarah

1 nacht verbleven in januari 2023
Reactie van SL op 30 jan 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Uitstekend

Stephen

1 nacht verbleven in december 2022
Reactie van SL op 21 dec 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant room, clean and comfortable .
1 nacht verbleven in november 2022
Reactie van SL op 21 dec 2022
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon