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Beoordelingen van Hotel 19

4 out of 5
Hotel 19
19 Sumska Str., Kharkiv

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 70 van 98 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 98 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 98 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 98 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 98 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel nieuw en mooi hotel. De kamers zijn prachtig met hoog plafond. Kamerpoets is helemaal af.
4 nachten verbleven in november 2019
Reactie van Hotel 19 op 16 dec 2019
Dear Guest! Thank you for your feedback! Waiting for you again!

8/10 – Goed

Anneke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel, huiselijke sfeer met voelbare aandacht voor inrichting en aankleding. centraal gelegen. Wifi was prima, Heerlijk ontbijt (keuzemenu) en fijn ontvangst. vriendelijk en persoonlijk.

8/10 – Goed

Frank, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel
Mooi hotel, op een centrale locatie. De meeste personeelsleden spreken goed Engels en zijn vriendelijk. Beneden het hotel zit een cafe restaurant waar het goed eten is.

8/10 – Goed

Theodore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Solid
Excellent location. Nice comfortable room (#19). However the beds are really low height. Kind of strange, but comfortable. Recommended overall.
1 nacht verbleven in januari 2022

10/10 – Uitstekend

D

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tip top stay
I am a returning customer to this centrally located unique hotel. My room had a little balcony and was comfortable, warm and clean. The service was as, always warm and friendly, with a great breakfast menu downstairs. The price was value for money and in walking distance to the main attractions. Thank you
3 nachten verbleven in november 2021

10/10 – Uitstekend

Diana

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time in Kharkiv, would highly recommend this boutique hotel, very cute and cozy!!! Centrally located , accessible to anything you want, stores, restaurants, cafes, park… very clean and cute with an old charm feel, tasteful decor, delicious restaurant right downstairs. We stayed on the 1st floor, a few steps from the front! The only con would probably be no elevator for higher level guests. Definitely would stay again!
4 nachten verbleven in november 2021
Reactie van Hotel 19 op 16 nov 2021
Dear Diana! Thank you for your feedback! Hope to see you soon!

8/10 – Goed

Arthur, Raanana

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A nice clean and cozy boutique hotel. Goid location in the city center. Hotel stuff is friendly and welcoming, fast check in and out. Enjoyed the deluxe roome for 1 night it was comfortable and i love the balcony. One big admonition is the horrible servise in the restaurant during the breakfast! No body put attention on you till you come by yourself to the waitresses. Its like if you hotel guest you are not important client. Asked for a manager - nobody came. The breakfast was quite good . And it could be better to save the passages free of cars for comfortable get in/out of taxi with luggage.
1 nacht verbleven in september 2021
Reactie van Hotel 19 op 1 okt 2021
Dear Arthur! Thank you for the feedback! We are very glad that you liked our hotel! Unfortunately, we can not keep the passages free of cars as this is the main street of the city. We are very sorry that an incident happened to you at the restaurant. We will tell this information and we will do everything to work better! Hope to see you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, delicious breakfast, excellent location.
5 nachten verbleven in augustus 2021
Reactie van Hotel 19 op 17 aug 2021
Dear Guest! Thank you for your feedback! We are very glad that you highly appreciated our work! We will be glad to see you again!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and food is amazing always.
1 nacht verbleven in augustus 2021
Reactie van Hotel 19 op 17 aug 2021
Dear Guest! Thank you for your feedback! Hope to see you soon at our Hotel!

10/10 – Uitstekend

Ihor

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2021
Reactie van Hotel 19 op 17 aug 2021
Dear Ihor! Thank you for your feedback! We are waiting for you again!

10/10 – Uitstekend

Miriam

6 nachten verbleven in juni 2021
Reactie van Hotel 19 op 30 jul 2021
Dear Miriam! Thank you for your feedback! We are very glad that you are choosing our hotel! We are waiting for you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, clean and spoke good English.
14 nachten verbleven in juni 2021
Reactie van Hotel 19 op 24 jun 2021
Dear guest! Thank you for your feedback! Waiting for you again!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well kept secret
Set back in a courtyard, you either know it's there or you don't. Inside, it's like walking into someone's house. There is bric-a-brac on the tables and old pictures of people on the walls. I was on the top floor but that wasn't a hike by any means. My room was super comfortable; walk-in shower, huge bed and a very well stocked fridge and there is a very good Italian restaurant in the courtyard. The staff were really helpful and friendly. Nothing to complain about whatsoever. I thoroughly recommend this hotel; I'll stay there again.
8 nachten verbleven in mei 2021
Reactie van Hotel 19 op 18 jun 2021
Dear Mr. David! Thanks for your feedback! We are very happy that you enjoy time spent in our hotel. Thank you for the appreciation of our work. We are waiting for you again!

10/10 – Uitstekend

Bob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Great spa in the heart of the city with a good restaurant to eat at. breakfast we're included and quite good.
3 nachten verbleven in mei 2021
Reactie van Hotel 19 op 2 jun 2021
Dear Bob! Thanks for your feedback! We are glad that you are staying at our hotel and we waiting for you again!

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in april 2021
Reactie van Hotel 19 op 26 apr 2021
Dear guest! Thank you for your feedback!

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2021
Reactie van Hotel 19 op 15 mrt 2021
Dear Vincent! Thank you for your feedback! Hope to see you soon!

10/10 – Uitstekend

Darius

1 nacht verbleven in februari 2021
Reactie van Hotel 19 op 3 mrt 2021
Dear Darius! Thank you for your feedback! Hope to see you again at our hotel!

8/10 – Goed

Marius

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van Hotel 19 op 26 okt 2020
Dear Marius! Thank you for your feedback! Hope to see you again!

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice but too hot.
Spacious room with a very interesting decor. The staff proved helpful and the breakfast in the restaurant tasted delightful. The only drawback was the room temperature. It was hot. But an open window allowed in the noise from the air handler. We will return, but I will ask for a room higher up in the property.
You can purchase the books which adorn the room. My wife picked up two.
The bed provided a good night's sleep.
A bathroom larger than some hotel rooms.
2 nachten verbleven in oktober 2020
Reactie van Hotel 19 op 26 okt 2020
Dear David! Thank you for your feedback! We are glad that you have a positive impression after your visit to us. We will take into account your wishes with your next booking! Waiting for you!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotels in Kharkiv, but room cleaning could be better
1 nacht verbleven in maart 2020
Reactie van Hotel 19 op 20 mrt 2020
Dear guest! Thank you for your feedback and for paying our attention to a specific situation! We always try to be better! Waiting for you again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
13 nachten verbleven in december 2019
Reactie van Hotel 19 op 22 jan 2020
Dear Guest! Thank you for your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van Hotel 19 op 16 dec 2019
Dear Guest! Thank you for your feedback!

10/10 – Uitstekend

Tomislav

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Hote 19 op 18 dec 2019
Dear Tomislav! Thank you for your feedback! Hope to see you again

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The restaurant is just amazing. It is worth staying there just for the breakfast - wonderful food and service.
3 nachten verbleven in september 2019
Reactie van Hotel 19 op 13 okt 2019
Thanks for your feedback! We are very glad that you liked it. Waiting for you again!

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Funny Review
1st trip to Ukraine and the staff (family) made me feel right at home. Nice cozy room, with great furnishings from the family themselves. According to the flyer, each room is furnished with furniture from someone in the family. How much more home spun, can you feel, when you get into your room, then this!! I loved every minute I spent here!! I was even asked to partake in the festival of their hotel anniversary. How amazing is this?!?!
6 nachten verbleven in september 2019

10/10 – Uitstekend

Faina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great cozy hotel in the city center. Great customer service. Especially need to mention restaurant at the hotel. Love “make to order” breakfast so much, so came for dinner and were not disappointed.
2 nachten verbleven in mei 2019
Reactie van HOTEL 19 op 10 jun 2019
We are very glad that we were able to leave such impressions with you! Hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and service are incredibly good. Next time will undoubtedly chose this hotel
8 nachten verbleven in mei 2019
Reactie van Hotel 19 op 10 jun 2019
Thanks for your feedback! We are always happy to meet you!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Great location, close to everything. Good breakfast. Hard to find, inside an alley, and the sign is not so visuall.
2 nachten verbleven in maart 2019
Reactie van Hotel 19 op 27 mrt 2019
Thanks for your feedback! Our location gives us the opportunity to create a cozy atmosphere. :)

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personal ist sehr freundlich. Hotel befindet sich in Zentrum Stadt.
7 nachten verbleven in maart 2019
Reactie van Hotel 19 op 27 mrt 2019
Thank you for your feedback. Always waiting for you again!!!

10/10 – Uitstekend

Petter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Et hotell etter min smak - unikt
Et hotell, midt i blinken for min smak. Veldig sentralt. Skjermet fra trafikken. Koselig. Et hotell med sjel. Enkeltrom med enkel seng var litt uvant. Min egen feil. Har bodd der tidligere med brei seng. Restaurant i underetasjen som er renovert og utviklet siden sist. En positiv overraskelse. Den samme utsøkte frokosten. Forsøk havregrøt med nøtter og solbær. Også utsøkte og spennende lunsjretter. Anbefales.
1 nacht verbleven in maart 2019
Reactie van Hote 19 op 27 mrt 2019
Thanks for your feedback! We are very pleased that we could leave a good impression! Hope to see you soon!

8/10 – Goed

ibrahim murat

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Şehir merkezinde işi olanlar için ideal konum
Otel görevlileri ingilizce biliyor ve pek çok konuda samimi bir şekilde yardımcı oluyor.Kahvaltı çok zayıf ve istediğiniz her ikinci ürün extra, otelde asansör yok inip çıkmak yorucu, çarşaflar 3 günde hiç değişmedi
3 nachten verbleven in januari 2019
Reactie van Kind regards, Hotel19 op 19 feb 2019
Dear Guest! Thank you for your feedback. It is very important for us to know about all moments of your accommodation. Our hotel offers continental breakfast . So you can choose some positions from the menu. Hope to welcome you again!

2/10 – Ontzettend slecht

Sonay

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotels comdan alınan odalar berbat
Sizden alınan oda otelin en berbat odasıymış bizden extra ücret istediler farklı bir odaya kaydırmak için
3 nachten verbleven in januari 2019
Reactie van Best wishes, Hotel 19 op 19 feb 2019
Dear Guest! Our hotel has 4 categories of accommodation. The rooms are diffenert. If you prefer some rooms or have some special request you can ask us before your check in. Our staff is always ready to help you! Hope to see you next time.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An Excellent Hotel
An excellent hotel, close to dining and sightseeing.
2 nachten verbleven in januari 2019
Reactie van Best regards. Hotel 19 op 19 feb 2019
Dear Joseph!We are very pleased to hear that You appreciated the design of the rooms, as well as the level of service provided. . We hope that in the near future You will find time and opportunity to stay with us. Look forward to seeing You!

10/10 – Uitstekend

gregory, Brilliant

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Breakfast was amazing highly recommend this hotel. Good location and reasonable price
3 nachten verbleven in januari 2019
Reactie van Best regards. Hotel 19 op 19 feb 2019
Good afternoon, Gregory! Thank you very much for your positive feedback about our hotel!. We will be very happy to welcome You again at the Hotel 19!

10/10 – Uitstekend

Marco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A little gem in the heart of Kharkiv
Wonderful hotel and great location, it has a very nice atmosphere: good boutique hotel
2 nachten verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super friendly staff, always helpful and comfortable rooms
4 nachten verbleven in december 2018

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boutique hotel is a real gem
This boutique hotel is set back off the main street, so it's nice and quiet despite all the traffic and noise. The staff is very friendly and helpful. The rooms are very spacious as are the very big bathrooms. The eclectic design makes it feel very homey. I love this place! And the central location of it is just perfect.
2 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2018

10/10 – Uitstekend

Valeriia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best in Kharkiv
This is my favorite hotel in Ukraine, it's so unique, service is great and they serve outstanding breakfast, you choose from the menu. This was my 6th stay probably, gave me a huge room om the 3rd floor, thanks for the upgrade. No city view though and no elevator but staff will definitely help you with luggage.
2 nachten verbleven in november 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Place to avoid at all cost.
Poorly managed. Those people don’t have any idea of what hospitality means. Woke up at 8 with renovations. No bar. No restaurant. No terrace. Even if open and work for employees and friends they refuse guest to even have a coffee on the terrace. Those people are a shame for the hospitality industry. The room is a crap hole. Place to avoid. Period.
1 nacht verbleven in september 2018

4/10 – Matig

Geverifieerde reiziger

3 stars hotel, great location and breakfast
I have ordered the standard double room with a big bed. The description on a website is not the same as in reality. The room was too small. The big advantage of this hotel is the location. Breakfast was good. The bathroom is also good. Temperature regulation is a big headache.
2 nachten verbleven in september 2018

10/10 – Uitstekend

NT, Mill Valley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at the front desk, wait staff, bartenders were all exceptional. Thank you for the excellent service!
4 nachten verbleven in juli 2018

10/10 – Uitstekend

Tom, Minnesota

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I cannot say enough good things about this place. It has such unique charm. The rooms, especially the bathrooms, have been upgraded to an incredibly high standard. Nine foot doors. Immaculate premium finishes. Almost all of the staff speak English, and there is always someone there to help you. The restaurant in the basement and courtyard is amazing. Free three course breakfasts come with the room. Yes, if stairs are an issue for you then perhaps this is not the place for you. But if not, I cannot imagine a better hotel, especially for the price. I had a 7 am flight and they packed a fantastic breakfast and arranged for transport to the airport. You will not be disappointed.
7 nachten verbleven in juli 2018

10/10 – Uitstekend

Seppo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2018

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sparkling gem
I have Stayed at this little gem of a hotel on a number of occasions, each time it never disappoints. Friendly staff, good facilities and central without being too loud. The outside Resturant/terrace was an excellent distraction to have a cheeky red wine and cheese. Thank you.
1 nacht verbleven in juni 2018

10/10 – Uitstekend

Ahmet hamdi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Şehrin tam ortasında
Hotelin konumu çok güzel. Örneğin, tabiat parkı ile müzenin tam orta noktasında. Öte yandan kahvaltısı muhteşem. ücret- kalite olayında bence şehrin en ideal hoteli. Kahvaltıda mutlaka pankek’i deneyin.

8/10 – Goed

Deniz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Gökhan

Negatief: Personeel en service
Disappointed
i booked a superior room 2 months ago.Also hotels.com confirmed my reservation.When i arrived hotel,they gave me standart room. They told me that they don't have empty superior room so i should stay standart room.They forgot my reservation. it was very funny )) so i paid superior room price and i stayed standart room. Thank you very much Hotel19 and hotels.com for very bad experience
5 nachten verbleven in maart 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Oscar, Nebraska

Positief: Netheid, personeel en service en comfort kamer
Good, if...
If you have no problem using the stairs up to 3 floors. It doesn’t have an elevator. Clean, comfortable room and bathroom. Hotel with a glamourous pre-soviet era aura. Only Russian and Ukrainian speaking channels on the large screen TV. Staff is courteous, helpful and they speak English.
3 nachten verbleven in januari 2018