- Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay, although in difficult times for a hotel. Because of the coronavirus, the swimming pool was (understandably) closed. We got a free upgrade without asking for it, which was very kind and welcome now that we would spend some extra time in our rooms. The restaurant (a la carte) was open and served delicous meals. The breakfast buffet was not open, but replaced by a complimentary room service breakfast that was very complete. We got some great advice on things to do during our day in Kiel (take the fördedampfer!) and overall had a great stay!