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Beoordelingen van Muckross Park Hotel & Spa

5 out of 5
Muckross Park Hotel & Spa
Killarney National Park, Lakes of Killarney, Killarney, Kerry

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 371 van 497 beoordelingen" "
Gastenscore: 8 - Goed. 88 van 497 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 497 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 497 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 497 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Die nette annette, Holland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super breakfast, goed hotel, fijne bedden
We zouden direct terug komen, fijn hotel, vriendelijke mensen, heerlijk eten

10/10 – Uitstekend

Jacqueline, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location for visiting the Ring of Kerry
We had a lovely stay in the Muckross Park Hotel. It's just across from the entrance of the National Park and very close to the waterfall. The staff were very friendly and helpfull. We will definately come back to this hotel when traveling the Ring of Kerry again.

10/10 – Uitstekend

Ken

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful and historic
1 nacht verbleven in april 2024
Reactie van guest experience manager op 30 apr 2024
Dear KenThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Attended for a Wedding. Premium service all around every service used. Good work.
1 nacht verbleven in april 2024
Reactie van guest experience manager op 30 apr 2024
Dear JohnThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Adrian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a very relaxing overnight stay here .
1 nacht verbleven in april 2024
Reactie van guest experience manager op 20 apr 2024
Dear AdrianThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Amelia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my favorite hotel of all time, and I have stayed in many! I really enjoyed the Vitality Pool and spa area which looks like a Roman bathhouse. I must admit I spent a lot of time down there. There were many massage and other options for ultimate relaxation. The breakfasts and dinners I had were amazing too! I enjoyed the breakfast room and all the many choices including the tropical smoothie. Guillermo and his team provided amazing service! My check-in was great too and all the hotel staff were warm and welcoming. This hotel is so close to everything of interest in Killarney National Park, being in the park, and I much prefer it to the crowded atmosphere in the hotels in the town of Killarney. I hope to visit again someday!
2 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 14 apr 2024
Dear AmeliaThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!Rest assured I will relay your kind feedback to the team they will be delighted to hear of your expectations being exceeded.It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Candice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place and wonderful experience
3 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 14 apr 2024
Dear CandiceThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Christopher, Warminster

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
3 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 1 apr 2024
Dear ChristopherThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We really loved the personal service
2 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 1 apr 2024
Dear CarolThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Patrice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a beautiful hotel with an incredible staff! Will definitely go back!
2 nachten verbleven in november 2023
Reactie van guest experience op 26 nov 2023
Dear PatriceThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Kala

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stay was amazing!! The room was very spacious and very comfortable
1 nacht verbleven in november 2023
Reactie van guest experience op 26 nov 2023
Dear kalaThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2023
Reactie van Guest Experience op 12 nov 2023
Dear TravelerThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our four nights were beautiful! A perfect location to enjoy the ring of Kerry and Dingle peninsula. Bike riding in the national forest was also a treat! I would definitely return
4 nachten verbleven in oktober 2023
Reactie van guest experience op 26 nov 2023
Dear DeniseThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Rion

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing staff, made us feel welcome. The breakfast is decadent! Rooms are perfect, this place is very well priced for all they do
1 nacht verbleven in oktober 2023
Reactie van Guest Experience op 21 okt 2023
Dear RionThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Anne-Marie

Positief: Netheid, personeel en service en comfort kamer
Exceptional staff and management
My husband and I had medical emergencies while we stayed at the hotel that were handled with gracefulness and professionalism by all staff and management. They went beyond what was expected even from a 5 star rated hotel. Their commitment to client service is exceptional. They ensured to understand our needs and even anticipated those that we had not thought of. They provided extra services while reassuring us that they would be there if additional needs came up. Everybody from the cleaning staff to management were very helpful, special praises to Nile, managers Sean and Chris in addition to deputy general manager Breda.
3 nachten verbleven in oktober 2023
Reactie van Guest Experience op 21 okt 2023
Dear Anne-MarieThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!I hope all is well now and you both are feeling betterIt was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Sandy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Guest Experience op 21 okt 2023
Dear SandyThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Vivianne

3 nachten verbleven in september 2023
Reactie van guest experience op 8 okt 2023
Dear VivianneThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Mary Jo

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very nice property. Had to have laundry done while here and that was great feature for us. Very nice restaurant but only one on property, only serves 4 items so limited for dining choices. Has pub but only open on weekends. Only downfall was few dinner choices (had no sandwiches after 5 pm)
2 nachten verbleven in oktober 2023
Reactie van guest experience op 8 okt 2023
Dear Mary JoThank you very much for your feedback in relation to your recent stay.Thank you for taking the time to offer your feedback after your experience. I can assure you it will be reviewed thoroughly. Your thoughts in relation to your experience are very valuable to us in reviewing any aspects of our services going forward. I do apologise for the inconvenience caused with this but we always have the main restaurant the Yew Tree closed Sundays and Mondays throughout but I do thank you for the feedback which will be considered.I very much hope to have the pleasure of welcoming you back to Muckross Park in future. I would be most grateful if you could contact me directly when you wish to return, so that I can personally oversee your visit and ensure that you are well looked after.Kind regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding property, staffed by caring professionals. Highly recommend the Muckrose
1 nacht verbleven in september 2023
Reactie van guest experience op 8 okt 2023
Dear JohnThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Marissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place and great staff. The bar and breakfast were delicious. What I loved most was the history of the hotel, dating back to the 1790’s. We stayed in one of the historical rooms. Was a little dated but still nice and clean. It’s across from Muckross Abbey. Good location, a little further out from the restaurants but close by car.
1 nacht verbleven in september 2023
Reactie van guest experience op 28 sep 2023
Dear MarissaThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful experience. Staff is very attentive. Nice room.
2 nachten verbleven in september 2023
Reactie van guest experience op 28 sep 2023
Dear WilliamThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Anthony, Flushing

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was great at hotel.
2 nachten verbleven in september 2023
Reactie van guest experience op 22 sep 2023
Dear AnthonyThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Stephen, Las Vegas

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the spa
2 nachten verbleven in september 2023
Reactie van guest experience op 22 sep 2023
Dear StephenThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here was amazing! Customer service to it's finest!
2 nachten verbleven in september 2023
Reactie van guest experience op 15 sep 2023
Dear RebeccaThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

6/10 – Redelijk

Annette

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Okay stay for 5 Star Hotel
My husband and I got a dinner voucher for 2 for the Yew Restaurant so we decided to treat ourselves to an overnight stay for our anniversary. Unfortunately when I booked I didn't know that restauarant is closed on Sunday nights so we had to make do with the bar restaurant called Colgans. We were disappointed but at least Colgans honoured the voucher. The hotel is 5 star and this is fully evident from when you enter the hotel. Unfortunately, amidst all the attentiveness they managed to mix up our rooms, we were given the wrong room (this room had a veranda with an ashtray full of cigarette butts on a table), they lost our luggage and we were waiting around 90mins before been shown the correct room. Eventually after resolving the issue they did apologise and gave us a complimentary bottle of prosecco but it did leave us somewhat out of sorts. I do have to say the Spa with the Vitality Suite is absolutely beautiful and you do feel very relaxed and spoilt after it. Our bedroom was lovely and clean as was the bathroom. They offered Rituals products which are gorgeous. The only downside in the bathroom is the lack of counter space for toiletry bags etc. Colgans was okay, we were seated in a high table with high stools which didn't make for a relaxing meal. The atmosphere was dead in the bar and hotel lobby albeit it was a Sunday night. The breakfast was lovely and the hotel is perfectly situated beside the national park with Muckross House, Torc, Dinis Cottage all walkable.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Susana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can't say enough about the property and spa. Absolutely beautiful. We didn't use the spa services but did make use of the pool and steam baths. Would stay here again, and again. If youre making a stop in Kilarney, i would absolutely recommend a stay here. Staff was incredible and food was wonderful.
1 nacht verbleven in september 2023
Reactie van guest experience op 11 sep 2023
Dear SusanaThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Angelica

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van guest experience op 11 sep 2023
Dear Angelica Thank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really wonderful experience!
1 nacht verbleven in augustus 2023
Reactie van guest experience op 11 sep 2023
Dear TravelerThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Donald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
70th Birthday Trip for my husband Donald O’Brien
Great find on our way to stay on the Ring of Kerry. Comfortable and accommodating. We found that we brought the wrong converter and they gladly supplied us with one. The restaurants were very inviting and offered a nice variety of meals.
1 nacht verbleven in augustus 2023
Reactie van guest experience op 1 sep 2023
Dear DonaldThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Louis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location and property. Staff is extremely helpful and kind. Room was immaculate and close to everything in Killarney with quick access to Dingle and Ring of Kerry.
2 nachten verbleven in augustus 2023
Reactie van guest experience op 26 aug 2023
Dear Louis Thank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

8/10 – Goed

Amy, charlotte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van guest experience op 26 aug 2023
Dear AmyThank you for taking the time to fill out our guest survey after your stay with us here at The Muckross Park Hotel & Spa. Feedback is so important to us as it allows us to recognise a job well done and indeed any areas we may need to focus on. Naturally I was disappointed to see your scoring of during your stay with us. I would love the opportunity to discuss this with you in more detail and gain insight into how we can improve. If you have some additional information that you could provide me with, I would be very grateful.I look forward to hearing from you.Chris RoganGuest Experience Manager

10/10 – Uitstekend

Leonie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van guest experience op 26 aug 2023
Dear LeonieThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When we were checking in to the Muckross Hotel, the Brochure for the Muckross stated that if you rent one of their suites you would receive a complimentary bottle of wine. I had purchased a suite thru Expedia. When I ask about our complimentary bottle of wine , I was informed that since I purchased the suite thru Expedia I was not entitled to the complimentary bottle. I thought that was in poor taste of the Hotel. I room was lovely but dated. However, we had the best Duck at the restaurant ever..
2 nachten verbleven in augustus 2023
Reactie van Guest Experience op 18 aug 2023
Dear KevinThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!I ams sorry for this issue and I will discuss this with the team regarding this so we can apply this going forward.It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Jeanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van guest experience op 26 aug 2023
Dear JeanneThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Terry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great and supported us with everything we needed without asking. Enjoyed the stay and would use them again.
2 nachten verbleven in juli 2023
Reactie van Guest Experience op 4 aug 2023
Dear TerryThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Marie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stunning property and spa was AMAZING!!!
1 nacht verbleven in juli 2023
Reactie van Guest Experience op 27 jul 2023
Dear MarieThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Guest Experience op 27 jul 2023
Dear PAtrickThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Miles, Indian Wells

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel with great service and food in the amazing Muckross National Park. Walk to Muckross Abby and on the fantastic Ring of Kerry.
3 nachten verbleven in juli 2023
Reactie van Guest Experience op 27 jul 2023
Dear MilesThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Guest Experience op 11 jul 2023
Dear DennisThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Amelia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wish we booked more than one night. Will be back.
1 nacht verbleven in juni 2023
Reactie van Guest Experience op 1 jul 2023
Dear AmeliaThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us! It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Ken

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was quiet, spacious and airconditioned. Shower worked well. Meals especially breakfast and the Yew Tree were excellent. The spas and Vitalty centre were outstanding. Hot tub and Jacuzzi available all day without children.
3 nachten verbleven in juni 2023
Reactie van Guest Experience op 1 jul 2023
Dear Ken Thank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us! It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Barrington

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The welcome crew were excellent, particularly Shane stood out as a star. Nice meal in the Yew Tree restaurant where there was a good wine list. We were fortunate to be given a free upgrade which made the stay even more agreeable.
1 nacht verbleven in juni 2023
Reactie van guest experience op 15 jun 2023
Dear BarringtonThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Wesley

1 nacht verbleven in mei 2023
Reactie van guest experience op 15 jun 2023
Dear WesleyThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Nick

3 nachten verbleven in mei 2023
Reactie van guest experience op 15 jun 2023
Dear NickThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Guest Experience op 1 jul 2023
Dear AnonymousThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us! It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

NANCY

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Notch
Top notch. Friendly staff. Clean, large room. Nice bathroom. Great location.
2 nachten verbleven in mei 2023
Reactie van Guest Experience op 1 jul 2023
Dear Nancy Thank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us! It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful!
Incredibly attentive staff and service. Very nice and spacious room. Make an appointment to use the pool (no cost but appointment is required!)
1 nacht verbleven in maart 2023
Reactie van Chris op 16 apr 2023
Dear TravelerThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!Thank you for your extremely kind words on behalf of our team.It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Chris RoganGuest Experience Manager

10/10 – Uitstekend

Muhammad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous hotel and great location!
The hotel was amazing, the suite was well kept and the cleaners seem to do a really good job at making sure it was clean and tidy, constantly making sure the room was how we wanted and even leaving chocolates each day...shout-out to them! We had a slight issue with room service which I didn’t actually raise with the hotel, but otherwise perfect stay, location and great breakfast! Most staff were great and I would definitely visit again.
3 nachten verbleven in maart 2023

8/10 – Goed

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxury
We were kindly given an upgrade to a larger room. The stay was for my mums birthday and there were welcome gifts in her room, which was lovely. The staff were exemplary, all very friendly and pleasant. Large bath and separate shower in the bathroom, with luxurious toiletries supplied.
2 nachten verbleven in februari 2023
Reactie van Lisa op 25 feb 2023
Dear Sarah,Thank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us on the special occasion of your moms birthday!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Lisa O SheaFront Office Manager

10/10 – Uitstekend

Declan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Lisa op 2 jan 2023
Dear DeclanThank you for taking the time to share your experience. We greatly value your feedback and believe it to be essential for our learning and continued improvement.I am delighted you enjoyed your stay with us!It was such a pleasure to have you stay with us and we very much look forward to welcoming you back very soon!With warmest regards,Lisa O SheaFront Office Manager