Exterieur

Beoordelingen van Hawthorn Suites By Wyndham Kingsland I-95/Naval Base Area

3 out of 5

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 318 van 738 beoordelingen" "
Gastenscore: 8 - Goed. 229 van 738 beoordelingen" "
Gastenscore: 6 - Redelijk. 98 van 738 beoordelingen" "
Gastenscore: 4 - Matig. 52 van 738 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 738 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Vincent

Positief: Netheid, personeel en service
very nice staff, hotel itself is ok
The staff is super nice, hotel and the rooms give you kind of a depressed feeling, but good for a one night stay.

4/10 – Matig

Monika

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Lola, GM op 17 mei 2024
Thank you for telling us about your stay. We hope to better serve you next time.

10/10 – Uitstekend

john, tarpon springs

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in mei 2024
Reactie van Lola, GM op 15 mei 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

10/10 – Uitstekend

Michael

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice area in a convenient location for finding what you need.
1 nacht verbleven in mei 2024
Reactie van Lola, GM op 11 mei 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional stay and we look forward to serving you again.

10/10 – Uitstekend

Terri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice and quite stay. Enjoyed the coffee and breakfast in the morning,
1 nacht verbleven in mei 2024
Reactie van Lola, GM op 6 mei 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and comfortable and that you enjoyed our complimentary breakfast. We look forward to serving you again.

6/10 – Redelijk

Audrey

Property is showing its age. It’s fine, but nothing special. The cc number on my account at check in wasn’t mine. The clerk said she cleared it and I inserted mine which was accepted, but the form she had me sign still had the wrong number on it. Seems questionable.
1 nacht verbleven in mei 2024
Reactie van Lola, GM op 3 mei 2024
Thank you for telling us about your stay. We appreciate the feedback and hope to better serve you next time.

4/10 – Matig

Beth

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was traveling alone and the parking lot was very dark and no parking, the elevator was broken and I wasn’t told until after I got the room. I had a lot to carry but it was after midnight and didn’t want to change hotels. The room was very out of date. The man that helped was nice but should have told me about the elevator.
1 nacht verbleven in maart 2024
Reactie van Lola, GM op 29 apr 2024
Thank you for telling us about your stay. We appreciate the feedback and we apologize for the inconvenience. We look forward to better serving you next time.

10/10 – Uitstekend

Peggy

1 nacht verbleven in april 2024
Reactie van Lola, GM op 11 mei 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional stay and we look forward to serving you again.

10/10 – Uitstekend

Walter

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Lola, GM op 13 apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

6/10 – Redelijk

Maria

The hotel was good, but it needs to be updated.
1 nacht verbleven in februari 2024
Reactie van Lola, GM op 8 apr 2024
Thank you for telling us about your stay. We appreciate the feedback and look forward to serving you again.

8/10 – Goed

Philip, Columbia

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Breakfast hours were different than front desk mentioned
1 nacht verbleven in april 2024
Reactie van Lola, GM op 5 apr 2024
Thank you for telling us about your stay. We look forward to better serving you next time.

8/10 – Goed

Theodore, Marlborough

Reisde met familie
Adequate
1 nacht verbleven in maart 2024
Reactie van Lola, GM op 5 apr 2024
Thank you for telling us about your stay. We look forward to better serving you next time.

8/10 – Goed

Donna

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
DD right next to the hotel!! Was good and would stay again. Would recommend it.
1 nacht verbleven in maart 2024
Reactie van Lola, GM op 26 mrt 2024
Thank you for telling us about your stay. We are glad that you had a great experience with us and we look forward to serving you again.

10/10 – Uitstekend

Jean

Reisde met partner
Nothing to like or dislike. It's an average hotel in a typical "right off the highway" hotel.
1 nacht verbleven in maart 2024
Reactie van Lola, GM op 26 mrt 2024
Thank you for telling us about your stay. We are glad that you found our location convenient and we look forward to serving you again.

6/10 – Redelijk

Robin

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room was roomy and clean, however, the entire property is old and needs renovations. Easy fixes like a broken toilet handle and missing toilet paper holder are overlooked. I am not sure how this property got 3 stars. It served its purpose for one night.
1 nacht verbleven in maart 2024
Reactie van Lola, GM op 25 mrt 2024
Thank you for telling us about your stay. We appreciate your patience as we are under new management. We look forward to better serving you in the future.

10/10 – Uitstekend

Duane, Dundee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful Stay!!!
1 nacht verbleven in maart 2024
Reactie van Lola, GM op 16 mrt 2024
Thank you for telling us about your stay. We are glad to know you had an exceptional time with us and we look forward to serving you again.

10/10 – Uitstekend

Rebekah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Friendly people, clean rooms. Good space for the family to stretch out at a reasonable price
1 nacht verbleven in maart 2024
Reactie van Lola, GM op 14 mrt 2024
Thank you for telling us about your stay. We are happy to hear that our team was friendly and helpful. I am also glad to hear that you and your family enjoyed our clean and comfortable rooms. We look forward to serving you again.

8/10 – Goed

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk staff
1 nacht verbleven in maart 2024
Reactie van Lola, GM op 10 mrt 2024
Thank you for telling us about your stay. We are glad you had a great experience and we look forward to serving you again.

8/10 – Goed

Lynn

1 nacht verbleven in februari 2024
Reactie van Lola, GM op 8 mrt 2024
Thank you for telling us about your stay. We are glad that you enjoyed your time with us and we look forward to welcoming you back again.

2/10 – Ontzettend slecht

Tiffany

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is terrible. We had riches in our room one actually crawled on my husband in the bed… the property look good on the internet but do not look nothing like this in person. We stayed the weekend. Saturday on our way out we ask for a face towel so we can have while we was out at a festival after the front desk guy gave us the towel he came behind trying to figure out what we was about to do with the towel saying he had to document it!!! This place is horrible nobody wants to steal nothing from that place. They worried about a towel and not the place being clean. We drove 7 hrs to stay in a DUMP!!!! NEVER AGAIN WILL I STAY AT THIS PLACE!!!
2 nachten verbleven in februari 2024
Reactie van Lola, GM op 15 feb 2024
Thank you for telling us about your stay. We appreciate the feedback and hope you give us another chance to better serve you.

4/10 – Matig

Linda

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Would not stay there again.
Staff at the front desk was awesome. Room was spacious. Bed was okay. It was filthy!
1 nacht verbleven in februari 2024
Reactie van Lola, GM op 15 feb 2024
Thank you for telling us about your stay. We appreciate the feedback and hope you give us another chance to better serve you.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Wouldn’t stay again
The staff was friendly but the property had very little parking. Parking lot holds a lot of water so parked in a huge puddle which made it fun unloading. The room smelled super strong like incense and was overbearing. All of the chrome fixtures in the bathroom were covered in rust. The bed was great and pillows. The walls are paper thin and I could literally hear in detail every word the woman next room over was speaking during her 4 hour phone call and her subsequent snoring throughout the night. That was the worst. Made it hard to sleep. Treadmills were broken in the gym. Convenient location but access was terrible and road was all beat up due to construction. Not worth more than 100 a night imo
3 nachten verbleven in februari 2024
Reactie van Lola, GM op 9 feb 2024
Thank you for telling us about your stay. We look forward to better serving you next time.

8/10 – Goed

Anthony

Reisde met familie
Positief: Netheid, voorzieningen
The check-in could have been smoother.
1 nacht verbleven in december 2023
Reactie van Lola, GM op 9 feb 2024
Thank you for telling us about your stay. We look forward to better serving you next time.

4/10 – Matig

barry

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very easy and convenient from the interstate. However, when you get off the elevator on the second floor, it smells like a cigarette. The refrigerator in my room had leftover almond milk in it, and there was hair in the shower. Just an overall feeling of dirtiness.
1 nacht verbleven in februari 2024
Reactie van Lola, GM op 2 feb 2024
Thank you for telling us about your stay. We hope to better serve you next time you are in Kingsland.

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Burned my had in the coffee because lid didn’t fit on coffee, staff watched and didn’t even try and help
1 nacht verbleven in december 2023
Reactie van Lola, GM op 2 feb 2024
Thank you for telling us about your stay. We hope to better serve you next time you are in Kingsland.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Better customer service
Overall, our 2 night stay at this hotel was pretty okay. The breakfast isn’t the best, but the rooms were up to standard as far as cleanliness. The only issue we had was that we specifically wanted a room with a jetted tub for our stay, which was one of the main reasons we chose the hotel. Once we tried to use the tub on our second night there, we saw that it wasn’t working. We were told to let management know when we checked out, which we did. I would’ve thought that we would have at least been offered a refund in the difference between that room and a standard room, but was only told that we should’ve said something after the first night of our stay. Definitely wasn’t a helpful solution, but I don’t think I’ll be staying here again unless it’s a last resort.
2 nachten verbleven in januari 2024
Reactie van Lola, GM op 2 feb 2024
Thank you for telling us about your stay. We hope to better serve you next time you are in Kingsland.

10/10 – Uitstekend

Kohar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the very spatious rooms and friendly staff. The dining room is lovely for breakfast.
1 nacht verbleven in januari 2024
Reactie van Lola, GM op 30 jan 2024
Thank you for telling us about your stay. We are glad that you enjoyed our complimentary breakfast. We look forward to serving you again.

6/10 – Redelijk

Klaus

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Starters. Lobby looked nice and hostess very pleasant. Picked hotel specifically for hot tub and of course it didnt work, low water, full of leaves. Then in room safe didnt work, remote bad, light bulb out. Finally on a few trips diwn to lobby grinding nouse as we stopped. Breakfast ok
1 nacht verbleven in januari 2024
Reactie van Lola, GM op 25 jan 2024
Thank you for telling us about your stay. We appreciate the feedback and look forward to better serving you next time.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Lola, GM op 25 jan 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional stay with us and we look forward to serving you again.

8/10 – Goed

Dale

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed in gym equipment
Gym equipment was very rough. 2 treadmills and neither worked. One of the reasons I chose this hotel was gym.
1 nacht verbleven in december 2023
Reactie van Lola, GM op 25 jan 2024
Thank you for telling us about your stay. We appreciate the feedback and look forward to better serving you next time.

10/10 – Uitstekend

Yolande, Montreal

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
everything is good
1 nacht verbleven in januari 2024
Reactie van Lola, GM op 12 jan 2024
Thank you for telling us about your stay. We are happy to hear that we met your expectations and we look forward to serving you again.

6/10 – Redelijk

D

Zakenreiziger
I was transferred to two different rooms first the key did not work 2ND no heat or air-conditioning
2 nachten verbleven in december 2023
Reactie van Lola, GM op 9 jan 2024
Thank you for telling us about your stay. We hope you give us another chance to better serve you.

8/10 – Goed

Alexander

Reisde met familie
The check-in process was unexpectedly lengthy, which was a bit inconvenient after a tiring journey. Additionally, the bathroom cleanliness didn't meet expectations. However, one standout was the breakfast service. It offered a variety of options including sausages, eggs, fish, and fresh fruits.
1 nacht verbleven in januari 2024
Reactie van Lola, GM op 9 jan 2024
Thank you for telling us about your stay. We appreciate the feedback and apologize for the delays at check-in. We hope you give us another chance to better serve you.

6/10 – Redelijk

Rupesh

Reisde met familie en kleine kinderen
Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Lola, GM op 9 jan 2024
Thank you for telling us about your stay. We look forward to welcoming you back next time you are in Kingsland, GA.

6/10 – Redelijk

Rebecca

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Room was very large, plenty of places to eat and gas stations. Bathroom was dirty, tub dripped the entire time, but staff was great. They had a good breakfast as well.
1 nacht verbleven in december 2023
Reactie van Lola, GM op 2 feb 2024
Thank you for telling us about your stay. We hope to better serve you next time you are in Kingsland.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in december 2023
Reactie van Lola, GM op 6 jan 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional stay with us and we look forward to serving you again.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heather checked us in. She was terrible.
1 nacht verbleven in december 2023
Reactie van Lola, GM op 6 jan 2024
Thank you for telling us about your stay. WE look forward to serving you again.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Lola, GM op 6 jan 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional stay with us and we look forward to serving you again.

8/10 – Goed

Jeffrey, Fort Myers

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lola, GM op 6 jan 2024
Thank you for telling us about your stay. We are glad that you had a great experience with us and we look forward to serving you again.

2/10 – Ontzettend slecht

Kathy

Negatief: Netheid
1 nacht verbleven in december 2023
Reactie van Lola, GM op 6 jan 2024
Thank you for telling us about your stay. We look forward to better serving you in the future.

10/10 – Uitstekend

Lester

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Lola, GM op 26 dec 2023
Thank you for telling us about your stay. We are pleased that we met your expectations and we look forward to serving you again.

8/10 – Goed

Bradley

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Met expectations. Fan in bathroom did not work. Friendly staff, large, clean rooms.
1 nacht verbleven in december 2023
Reactie van Lola, GM op 14 dec 2023
Thank you for telling us about your stay. We are glad that our team was friendly and helpful. We look forward to serving you again.

8/10 – Goed

Angela

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One bedroom suite was great space. Very clean. Comfortable beds. Lovely staff. Kitchen usable but missing some items. Furniture and decor slightly outdated.
1 nacht verbleven in december 2023
Reactie van Lola, GM op 14 dec 2023
Thank you for telling us about your stay. We are pleased to hear that you found your suite clean and comfortable. We look forward to serving you again.

8/10 – Goed

Michael

1 nacht verbleven in november 2023
Reactie van Krystal, GM op 19 dec 2023
Thank you for telling us about your stay. We are pleased that you had a great visit with us and we look forward to welcoming you back soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
I'd stay here again
Very friendly and helpful staff, breakfast was pretty good. needed to have some salsa out to put on the scrambled eggs. Lady doing the breakfast was great. Many little things needed attention, i.e. a burned out lightbulb, etc.
1 nacht verbleven in november 2023
Reactie van Lola, GM op 28 nov 2023
Thank you for telling us about your stay. We are glad that you found our team friendly and helpful. We look forward to serving you again.

2/10 – Ontzettend slecht

Gangadhar

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cockroaches, left over food, noisy ac
1 nacht verbleven in november 2023
Reactie van Lola, GM op 24 nov 2023
Thank you for telling us about your stay. We hope to better serve you in the future.

4/10 – Matig

Christine

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The staff was lovely but the room was disgusting. When we got to the room, there was trash leftover from the last person that stayed there. The rooms definitely need some work, with lots of rusting and peeling on all the walls. The fridge and bathtub weren’t scrubbed down. There was a big yellow stain on the shower curtain. The room had an old musty smell and just didn’t feel clean overall. The breakfast was ok and had a pretty good selection. The lobby was very nice and clean but the room didn’t show the overall hotel justice. There were dead bugs behind the nightstand where I went to charge my phone in the outlet. Luckily it was just an overnight stay to rest but I would not recommend staying here.
1 nacht verbleven in november 2023
Reactie van Lola, GM op 24 nov 2023
Thank you for telling us about your stay. We hope to better serve you in the future.

8/10 – Goed

Carl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Lola, GM op 24 nov 2023
Thank you for telling us about your stay. We are glad that you enjoyed your time with us and we look forward to welcoming you again.

6/10 – Redelijk

anna, Myrtle Beach

Reisde met familie
Although a little hard to find it is convenient. The lobby and dining area was very nice and the breakfast was great. When checking in and when I booked the room, I booked an accessible room with a roll in shower. When checking in with my walker, I confirmed that the room had a roll in shower which the man at the desk told me yes. I was a little suspicious because the room was not on the first floor as expected, but rather on the second floor. With some difficulty as I was using a walker due to a new knee replacement, We got to our room, got settled and then I went for a shower. Much to my surprise the bathroom had a tub shower. At this point in my stay, it was going to be too difficult to complain or move rooms, so I had to sacrifice a shower both evening and morning. My husband was able to shower but noticed that there was very heavy black mold above the shower head. The bedding was comfortable which was a plus. I did mention all of this to the morning crew to which I received an apology for being put in the wrong type room.
1 nacht verbleven in november 2023
Reactie van Lola, GM op 24 nov 2023
Thank you for telling us about your stay. We hope to better serve you in the future.

4/10 – Matig

TAMMY

1 nacht verbleven in november 2023
Reactie van Lola, GM op 7 nov 2023
Thank you for telling us about your stay. We hope to better serve you next time.