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Beoordelingen van ERIKA Boutiquehotel Kitzbühel

4 out of 5
ERIKA Boutiquehotel Kitzbühel
Josef-Pirchl-Str. 21, Kitzbuehel, Tirol

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 15 van 23 beoordelingen" "
Gastenscore: 8 - Goed. 7 van 23 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 23 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 23 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 23 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

INGRID

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Herzliche Grüße an das freundliche Hotel Personal: vom Frühstücksservice, Empfang!, Rezeption..Wir haben uns sehr wohl gefühlt!
3 nachten verbleven in oktober 2023

8/10 – Goed

Christian

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel with nice rooms. Central location but still some distance to the main skilifts (however, shuttle offered but only until 10/10.30 in the morning. SPA was not great, had a weird smell which got ourselves and other guests coughing while in the pool. Temperature in water was quite low/cold. Breakfast was very good.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Ira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel just near the city center.
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great stay
lovely hotel,friendly staff , well located, nice food and would highly recommend.
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Werner

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein sehr schönes und elegantes Hotel mit sehr aufmerksamen Personal.
10 nachten verbleven in februari 2023

6/10 – Redelijk

Melissa

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property and rooms were really nice and newly renovated. The spa staff were very nice and easy to talk to. The front desk reception people were the least friendly customer service people I have ever dealt with in my decades of travel. They clearly do not like non-Austrian or non-German tourists and made it clear to any guest who could not speak German. I would say that they were genuinely unhelpful and provided little to no customer service during my 5-night stay at the property. For example, when I asked for an additional key, I was told that our room was limited to "2 keys per room" but 2 hours later I saw that a German guest was allowed to get another key when they asked in German. When I asked for help finding a local ski instructor or help with the local ski rental shop, the receptionist told me to "go to Google" and that he did not ski and couldn't help despite clearly not being busy. Their lack of courtesy for their non-German speaking guests is very clear and they obviously would prefer to only host Germans or Austrians in their hotel. If that's the case, then they should clearly write it in their hotel description. Worst service experience ever from the reception. I was also shocked to hear the owners are Marriott which is surprising from a global chain.
5 nachten verbleven in februari 2023

8/10 – Goed

Yann

1 nacht verbleven in december 2022

10/10 – Uitstekend

Alexandra, Bay Harbor Islands

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely boutique property in the heart of Kitzbühel. Staff was delightful. Our room was a bit dark (201) but very nice. We will be back for sure.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Daniel

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Carl-Johan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2022

10/10 – Uitstekend

Holger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Verregnetes Wochenende in einem netten Hotel.
Alles hat gepasst - gerne mal wieder!
2 nachten verbleven in september 2019

10/10 – Uitstekend

Jørgen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An individual and I think until recently a long-term family owned independent hotel, the place is in a good location with very short walks to everything. The staff are very good and very decent. They care about their clients and their hotel. Good food although would say that when they have bbq on the terrace the whole two random single people can share a table thing isn’t for me! Enjoyed hotel facilities, gardens and pool. Had a very good stay and will visit again
5 nachten verbleven in juli 2019

10/10 – Uitstekend

Ylva

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Semester med min man
Jättetrevligt och mysigt hotell. God mat och servicen var kanon!
2 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2019

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Just ok
Bed was decent. Room smelled of smoke. Bathroom smelled moldy. Room large but dated. Good location. View good. Food average
1 nacht verbleven in september 2018

10/10 – Uitstekend

Li

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Rare find, A Hidden Gem
What a rare find! Hotel Erika is a hidden gem! Full of old world and traditional charms, but with all the modern comfort without the pretensions of big hotels. Love everything here. This feels like being at home, and everyone of the hotel staff treated us with the uttermost care and respect. We didn't want to leave. After a day of skiing--wet and exhausted, what a pleasant thing to see the manager/owner standing at the door taking our wet heavy ski clothes to dry! What a luxury to sit at the atrium with traditional decors and beautiful colors and enjoy a cup of tea and cake, whiling looking at the snow falling outside. To say nothing of the pools, slides, saunas, and spas... This little hotel has something for everyone, from my 8-year-old daughter to my 80-year-old father-in-law. Perfect stay. And you don't have to rob the bank to afford it either. We've been around the world many times, and it's rare that we feel touched by the hotel.
3 nachten verbleven in januari 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful!
Beautiful garden, beautiful people, beautiful hotel with great personality, Great kitchen and a warm and very welcoming staff. It's our 10 year old's new favorite hotel (and our dog's too; Roomservice with beef and nudels!) We will highly recomend this hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service