Lobby
Beschikbaarheid controleren

Beoordelingen van Cumberland House Knoxville, Tapestry Collection by Hilton

3 out of 5
Cumberland House Knoxville, Tapestry Collection by Hilton
1109 White Ave, Knoxville, TN

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 630 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 233 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 90 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 1000 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Timothy op 13 mei 2024
Thank you for the review!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel that feels like it’s been recently renovated and has a boutique feeling. All front desk staff and the valet team were all welcoming, always smiling, and attentive. Our king room felt large with an excellent mattress and pillows that gave us a superior quiet sleep. Refrigerator works like it should too! Definitely would return.
1 nacht verbleven in mei 2024
Reactie van Timothy op 13 mei 2024
Thank you for the review!

10/10 – Uitstekend

Mark, St. Louis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel very modern many options
1 nacht verbleven in mei 2024
Reactie van Timothy op 13 mei 2024
Thank you for the review!

10/10 – Uitstekend

Tallensi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was one of the best hotels i have ever stayed in. The entire place/ atmosphere has a great vibe
1 nacht verbleven in april 2024
Reactie van Timothy op 29 apr 2024
Thank you for the review!

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Timothy op 28 apr 2024
Thank you for the review!

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The whole experience from check in to check out was an A .
1 nacht verbleven in februari 2024
Reactie van Owner op 23 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was very clean and nicely decorated. The staff were extremely kind and professional. Highly recommend!
1 nacht verbleven in april 2024
Reactie van Timothy op 23 apr 2024
Thank you for the review!

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was an amazing stay!
1 nacht verbleven in april 2024
Reactie van Owner op 18 apr 2024
Amber, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 – Uitstekend

Megan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Have to use Valet to park on hotel property. Loved the ambience.
2 nachten verbleven in maart 2024
Reactie van Owner op 16 apr 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

4/10 – Matig

Evan

1 nacht verbleven in april 2024
Reactie van Timothy op 6 mei 2024
Thank you for the review

10/10 – Uitstekend

Milton

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staying at The Cumberland allowed us to be able to walk not only the campus but also easily walk to restaurants. Very “boutique”/unique decor that had history to Knoxville’s textile industry from years past. Loved our stay- the balcony room was great:)
2 nachten verbleven in april 2024
Reactie van Timothy op 7 apr 2024
Thank you for the review!

10/10 – Uitstekend

nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay again!
2 nachten verbleven in april 2024
Reactie van Timothy op 6 apr 2024
Thank you for the review!

6/10 – Redelijk

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel was nice enough, but get ready to add 35 bucks per day for valet parking, which is the only parking available. Front of the hotel sometimes turns into a clusterf**k.
1 nacht verbleven in maart 2024
Reactie van Timothy op 23 mrt 2024
Thank you for the review.

10/10 – Uitstekend

Andrew

1 nacht verbleven in maart 2024
Reactie van Timothy op 5 apr 2024
Thank you for the review!

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
could have better parking close by. liked walk to UT.
2 nachten verbleven in maart 2024
Reactie van Owner op 15 mrt 2024
Thank you very much for your feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Troy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed the stay , staff was excellent
1 nacht verbleven in maart 2024
Reactie van Owner op 22 mrt 2024
Troy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Brandy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Cumberland House was beautiful. It was so clean, quiet, so thoughtfully and historically decorated. It was just stunning. My husband is a designer and he really enjoyed the thoughtfulness behind the aesthetics. We tried the signature drink, which was delicious. Paula helped us check in and she was just the friendliest and most helpful, adorable person. We loved our room on the top floor. We slept well and enjoyed all the amenities. We could easily walk to dinner downtown and the theater and back. The World's Fair Park is right by the hotel and the river and park and everything around it was wonderful and so easy to access. 10/10 will stay there again next time we are in Knoxville!
1 nacht verbleven in maart 2024
Reactie van Owner op 11 mrt 2024
Brandy, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice
2 nachten verbleven in februari 2024
Reactie van Owner op 12 mrt 2024
Jennifer, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

lynn

1 nacht verbleven in maart 2024
Reactie van Owner op 29 mrt 2024
Lynn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Redelijk

Dagmara

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Owner op 8 mrt 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Uitstekend

Resmi

2 nachten verbleven in maart 2024
Reactie van Timothy op 24 mrt 2024
Thank you for the review!

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Owner op 4 mrt 2024
Heather, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Justin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All parking is Valet only. We were charged $20 every time we parked and an additional $35 for overnight parking. Over $100 just for parking! There are no parking lots nearby to park in. In the past we stayed and paid $20 for parking for our whole stay of 4 nights.
1 nacht verbleven in februari 2024
Reactie van Timothy op 27 feb 2024
Hello Justin. We only charge 35 nightly for parking, we do not charge for coming and going. More than one night of parking was added to your reservation erroneously but that has been fixed. I went ahead and sent you a copy of your receipt through email.

10/10 – Uitstekend

Brooke

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in februari 2024
Reactie van Timothy op 20 feb 2024
Thank you for the review!

8/10 – Goed

Rune

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking is expensive
1 nacht verbleven in februari 2024
Reactie van Owner op 19 feb 2024
Thank you for taking the time to review us.

10/10 – Uitstekend

Timothy

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Owner op 15 feb 2024
Timothy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Christine L.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved how close this property is to downtown Knoxville and the UTK campus. The staff was so friendly and the hotel is very clean
2 nachten verbleven in februari 2024
Reactie van Owner op 12 feb 2024
Christine, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful facility
2 nachten verbleven in februari 2024
Reactie van Owner op 12 feb 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Owner op 1 feb 2024
We appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Joseph and Jane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Owner op 2 feb 2024
Joseph and Jane, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property, valet parking maybe the only option at times.
1 nacht verbleven in januari 2024
Reactie van Owner op 30 jan 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Mason, New York

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property but restaurant/bar closed rather early. Staff was professional and helpful :-)
1 nacht verbleven in december 2023
Reactie van Owner op 26 jan 2024
Mason, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Melanie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I only stayed one night but the room was very nice. The restaurant had good food.
1 nacht verbleven in januari 2024
Reactie van Owner op 24 jan 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Owner op 25 jan 2024
George, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Christy, Goodletsville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, great place to stay.
1 nacht verbleven in januari 2024
Reactie van Owner op 23 jan 2024
Christy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room was great. The staff was great, and the check-in process was easy. The only drawback is valet Parking is pretty much your only option. It’s not cheap.
1 nacht verbleven in januari 2024
Reactie van Owner op 22 jan 2024
We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Goed

Omeet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Owner op 22 jan 2024
Omeet, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Goed

Perihan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Owner op 19 jan 2024
Perihan, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Owner op 31 jan 2024
Dawn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Goed

Theresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Owner op 15 jan 2024
Theresa, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Tiffany

1 nacht verbleven in januari 2024
Reactie van Owner op 15 jan 2024
Tiffany, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Hannah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Owner op 10 jan 2024
Hannah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

kerrie

1 nacht verbleven in januari 2024
Reactie van Owner op 10 jan 2024
Kerrie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Uitstekend

Christa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here for NYE and really enjoyed it. Our King Room had a nice walk-in shower that we really liked.
1 nacht verbleven in december 2023
Reactie van Owner op 10 jan 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Uitstekend

Melody

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the sewing machine decor and the beautifully decorated room! Clean and welcoming! Very friendly staff!
4 nachten verbleven in december 2023
Reactie van Owner op 10 jan 2024
Melody, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Jed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Impressed:-)
We couldn’t be more pleased. Extremely friendly attentive service as soon as we pulled in, entering we were greeted and it really feels and looks like a high end high priced Hotel. Lots of detail went into there building. After check we were text to make sure we were comfortable and if we needed anything. Gorgeous room and again lots of detail. I highly recommend and will def stay here again when we return to Knoxsville. I will not even look for another place to stay. Top notch!!!!
1 nacht verbleven in januari 2024
Reactie van Owner op 8 jan 2024
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

8/10 – Goed

Jason

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Owner op 10 jan 2024
Jason, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Uitstekend

Christopher

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very modern feel, spacious rooms, friendly staff, clean facility. Parking was the only downside, but luckily we were able to park at a demoed building's lot next door.
2 nachten verbleven in december 2023
Reactie van Owner op 8 jan 2024
Christopher, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly, accommodating staff!
1 nacht verbleven in januari 2024
Reactie van Owner op 8 jan 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.