4/10 – Matig
Brittney
Reisde met partner
27 apr 2025
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We booked a room for two nights, it was fairly inexpensive and convenient to the venue we were going to. When we arrived the front desk staff was very friendly & gave us the room keys. Our room was on the back side of the building on the bottom floor (unsure if that is relevant to the problem) and when we opened the door, the smell of body odor/stale cigarette smoke/mold/mildew was like a punch to the face. We were running late for a dinner so we decided to get ready in the room anyway & would make a decision once we came back…thought maybe turning the air on for a bit would help circulate the stale air. When we got back the smell was even worse, & when I checked around the bedding there was mildew under the mattress. The clothing that we had left hanging smelled like the room, it was just downright gross. We checked out that same night and found another place. The front desk staff was very nice and refunded one night, but didn’t question why we were leaving/unhappy with the room and didn’t offer a different room or accommodation, so that makes me think it happens often. The property itself was poorly maintained, & i honestly don’t think I would not have felt safe there if my husband was not with me. The WiFi was completely open (no password) which is also incredibly sketchy to me.
Brittney
2 nachten verbleven in april 2025
