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Beoordelingen van Super 8 by Wyndham Knoxville

2 out of 5
Super 8 by Wyndham Knoxville
2205 N Lincoln St, Knoxville, IA

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 52 van 239 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 239 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 239 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 239 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 239 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

David

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We ened up having to stay in a room that had TERRIBLE AND OVERWHELMING cigarette smoke smell because the room we were supposed to stay in had bad batteries on keylock so had to switch rooms. We had a late check in as we were at a concert and had told the mgr that earlier that morning so by that time we just wanted a room to sleep
1 nacht verbleven in mei 2024

4/10 – Matig

Joe

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van D.C. Hotel Management op 29 apr 2024
Dear Joe, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C. Hotel Management

2/10 – Ontzettend slecht

Ralph

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Bonnie

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The chair to the desk in our room was broken. Hurt my husband's back when he sat in it and found out. Luggage cart is broken. Key cards for rooms didn't work half The time cable box kept resetting itself. So we couldn't watch anything. Hardly wasnt any breakfast, just cereal and milk and toast. Employee at front desk did not know how to do his job. Only one employee was on duty and I would like my money back. Very unsatisfied with my stay
1 nacht verbleven in januari 2024
Reactie van D.C. Hotel Management op 25 jan 2024
Dear Bonnie, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C. Hotel Management

10/10 – Uitstekend

Joshua

1 nacht verbleven in december 2023
Reactie van D.C. Hotel Management op 25 jan 2024
Dear Joshua, Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our rooms clean. We look forward to seeing you again soon. Sincerely, D.C.

10/10 – Uitstekend

chrystle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van D.C. Hotel Management op 31 dec 2023
Dear Chrystle, Thank you for your evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

4/10 – Matig

Jonathon

Zakenreiziger
Negatief: Netheid, personeel en service en comfort kamer
Locked cards in room accidentally and went to front desk to get a new one and no one there. Had a phone and said to push 0 and stay till answered and no answer. Waited in car and called every 10 minutes and nothing. After 1:45 minutes guy shows up
1 nacht verbleven in december 2023
Reactie van D.C. Hotel Management op 31 dec 2023
Dear Jonathon, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.

10/10 – Uitstekend

Gregory

2 nachten verbleven in september 2023
Reactie van D.C. Hotel Management op 27 nov 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 – Redelijk

Barb

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van D.C. Hotel Management op 30 sep 2023
Dear Barb, Thank you for your evaluation and feedback. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.Hotel Management

4/10 – Matig

Deb

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in augustus 2023
Reactie van D.C. Hotel Management op 28 aug 2023
Dear Deb, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.

8/10 – Goed

Charlotte

1 nacht verbleven in augustus 2023
Reactie van D.C. Hotel Management op 28 aug 2023
Dear Charlotte, Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

10/10 – Uitstekend

Brandon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van D.C. Hotel Management op 16 aug 2023
Dear Brandon, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

10/10 – Uitstekend

Janell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Great welcome by Corey at front desk. Clean and comfortable. Great stay.
1 nacht verbleven in juli 2023
Reactie van D.C. Hotel Management op 16 aug 2023
Dear Janell,, Thank you for your evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you received a great welcome. We are glad you found everything clean and comfortable and had a great stay. We look forward to seeing you again soon. Sincerely, D.C.

10/10 – Uitstekend

Larry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean bed was adequate.not much for breakfast. Vending machines wouldn't work either.
1 nacht verbleven in juli 2023
Reactie van DC Hotel Management op 23 jul 2023
Dear Larry, Thank you for your evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our beds very clean and our breakfast adequate. We are sorry there was an issue with the vending machines. We look forward to seeing you again soon. Sincerely, D.C.

2/10 – Ontzettend slecht

G.W.

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First I came into the building to check in and the person at the desk could not communicate with me and I had to call on a phone to talk to someone that was not much better just to get checked in, he was not even onsite. We then went into the room and right away I see a completely exposed light socket on the wall between the bed and stand. I have a six year old with me so that was unsettling. Then my wife asked me to look at the bathroom because there was a hole showing in the shower because the cover was not on the shower spout correctly. This had to be the worst stay I have ever had at any facility that I can remember. Never again will I stay at a super 8 anywhere.
1 nacht verbleven in juli 2023
Reactie van DC Hotel Management op 13 jul 2023
Dear GW, We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.

10/10 – Uitstekend

Kevin

1 nacht verbleven in juli 2023
Reactie van DC Hotel Management op 16 aug 2023
Dear Kevin, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

10/10 – Uitstekend

Ovid

1 nacht verbleven in juni 2023
Reactie van DC Hotel Management op 13 jul 2023
Dear Ovid, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

6/10 – Redelijk

Brian

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
It’s a super 8 in Knoxville do the expectations weren’t too high. The room was ok but dirty. I think housekeeping only changes out towels and bed sheets. The whole place could use a through cleaning.
2 nachten verbleven in juni 2023
Reactie van DC Hotel Management op 13 jul 2023
Thank you for your evaluation and feedback. We will pass your comments to our housekeeping department. We hope you will give us another opportunity to better serve you in the future. Sincerely, D.C.

10/10 – Uitstekend

Steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van DC Hotel Management op 13 jul 2023
Dear Steven, Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.C.

8/10 – Goed

Bonnie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very helpful!
2 nachten verbleven in mei 2023
Reactie van DC Hotel Management op 3 jun 2023
Dear Bonnie, Thank you for your positive evaluation and feedback. We are glad you found our staff helpful. We hope to see you again soon.Sincerely, DC

4/10 – Matig

Melissa

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Review
Hotel needs to be updated. Very outdated
1 nacht verbleven in mei 2023
Reactie van DC Hotel Management op 3 jun 2023
Dear Melissa, Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations in the future. Sincerely, DC

2/10 – Ontzettend slecht

Stacey

Reisde met familie
Negatief: Netheid, personeel en service
We stayed for two nights in a single room with a king bed. The room was decent sized. I noticed right away how dirty the bathroom was; hair all over the shower, mirror and floor, the caulking around the stool was coming off and sticking out, the area between the mirror and sink was really nasty with toothpaste splatter and gunk. The floor was tile but there was soap scum on the floor (I used my fingernail and got some of it off; Yuck! After flushing the toilet, the stool ran and didn't shut off. When the person next door used water, it made our toilet run more. This is supposed to be a pet free hotel and the lady next to us had a little dog and a German Shepherd; they were not service dogs! The German Shepherd kept barking. The breakfast was really sad. You could make waffles, have cold cereal or a honeybun. They had community shared milk, bread, butter and peanut butter. The trash was overflowing in the breakfast area and this was at 7AM. Breakfast started at 6AM. I complained to the manager on staff, Corey, about how dirty our room was and he said he could check us now (we still had one night to stay) and be done with it since we weren't happy. He was extremely rude. Also, our room wasn't cleaned after the first night. We were shorted towels, bed wasn't made, floors swept, no new cups, etc. Don't waste your money on this place it's disgusting! The manager is rude and not willing to make anything right to accomodate the dirty room.
Reactie van Corey op 22 mei 2023
Not sure why such comments and review. It seems you were unhappy about something else and took that out on property, we did discuss and offered you to not charge the night and checkout since there were too many things wrong as per your feedback, but you wanted to continue to stay, one of your party member did talked to us and said all was fine. Please check the service dog policy.

4/10 – Matig

Deb

Reisde met familie
Negatief: Comfort kamer
1 nacht verbleven in mei 2023
Reactie van DC Hotel Management op 27 mei 2023
Dear Deb,Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations in the future. Sincerely, DC

8/10 – Goed

Christa

Reisde met familie
Positief: Personeel en service
When checking in the desk person noticed that Travelocity had canceled our reservation. I booked this and paid for it in January. They had to scramble and find us a room, they only had one left. The desk person was very nice and I was thankful that they had a room for us. They said Travelocity had done this to another guest the day before. I will think twice about using Travelocity again.
1 nacht verbleven in mei 2023
Reactie van DC Hotel Management op 27 mei 2023
Dear Christa, Thank you for your positive evaluation and feedback. We are so sorry you had an issue with Travelocity. We are glad we were able to remedy the problem to your satisfaction. We hope to see you again soon.Sincerely, DC

4/10 – Matig

Doug

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place does minimal maintenance to the rooms and property. The room was dirty, no water pressure. The shower screamed when you turned it on. Screen was half there. Save your money and find a better place to stay. .will not be back
1 nacht verbleven in mei 2023
Reactie van Corey op 8 mei 2023
Not sure why you wrote such review, there was nothing wrong with shower we showed you instruction on shower panel as “pull” to operate which you didn’t pay attention. It worked just fine in your presence.

6/10 – Redelijk

Lillian

1 nacht verbleven in mei 2023
Reactie van DC Hotel Management op 27 mei 2023
Dear Lillian,Thank you for evaluating our property. We look forward to seeing you again soon.Sincerely, DC

2/10 – Ontzettend slecht

Robert

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smelly and poorly maintained.
4 nachten verbleven in januari 2023
Reactie van DC Hotel Management op 13 jul 2023
Dear Robert, we apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you. Sincerely, D.C.

8/10 – Goed

Maggie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
1 nacht verbleven in november 2022

8/10 – Goed

Robin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only negative remark I have is that all the wall outlets were full. The only outlet available was on the desk across the room. It would have been nice to plug my phone in by the bed since it’s also my alarm clock.

8/10 – Goed

Stephen, Lisbon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

6/10 – Redelijk

Rebecca

So-so
Clerk was rude, too busy watching TV in the lobby. Breakfast sucked. No one around when checking out, waited 27 minutes, no clerk to be found
1 nacht verbleven in oktober 2022

8/10 – Goed

Becky

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Needed handicapped accessible room, but only one available only had one bed. I was travelling with my son, and neither one of us is comfortable sharing a bed. Also, the door and pathways were too tight to get in with the wheelchair. Only real issue we had.
2 nachten verbleven in oktober 2022

6/10 – Redelijk

Timothy J

Zakenreiziger
Negatief: Personeel en service
Just wanted my coffee mug back
All went pretty well except for the checkout the next morning. I inadvertently left my coffee mug locked in my room. I did not realize this until after I dropped my key in the lock box. There were no attendants at the front desk. I left three messages on the nearby phone, one at 6:50 AM, one at 7:15 AM, and another at 9:40 AM. These did not get returned to me until after 5:00 PM and when I was over 175 miles away. Frustrating that there was no one one site to speak with and no one returning my call until after business hours. The manager did not even offer to send the cup to me but requested that if I wanted it I could have someone come by and pick it up. Don't believe I'll be staying in this hotel again. Not happy.
1 nacht verbleven in augustus 2022

4/10 – Matig

Kara

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Couch had stains. Water in shower not hot
2 nachten verbleven in juli 2022

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for a night after the races. Staff was very friendly; room was clean and comfortable (with a couple little quirks :), parking was ample. No complaints at all. Looking forward to my next visit.
3 nachten verbleven in juli 2022

8/10 – Goed

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2022

8/10 – Goed

Stephen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was very clean up to date and easy to locate. the local area was very beautiful and plan to be back next year and catch a Knoxville race
1 nacht verbleven in juli 2022

6/10 – Redelijk

Bob

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Outdated property and rooms.
1 nacht verbleven in juli 2022

8/10 – Goed

Lisa

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Nice walking distance from race track.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Lonnie

1 nacht verbleven in juli 2022

4/10 – Matig

Melissa

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Review
The staff is nice but the hotel needs some work. The toilet didn't flush down each time causing a need for multiple flashes.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There for the races not the super 8
No complaints
1 nacht verbleven in juli 2022

8/10 – Goed

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Small Town Motel
We found this motel to be clean and comfortable. Just what we hoped for on our weekend getaway to the races!
2 nachten verbleven in juni 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022

4/10 – Matig

Cheryl

Reisde met familie
Negatief: Netheid, comfort kamer
Hotel was nothing like photos. Older not so clean. Had to take QUICK showers because tub drain was slow. Shower at night and water would be ankle deep still the next night. Reported.
3 nachten verbleven in juni 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Comfort kamer
Negatief: Netheid, personeel en service
The rooms were small and outdated and was woke up several times by house keeping at the door. Ants were a problem.
2 nachten verbleven in juni 2022

6/10 – Redelijk

Pete

2 nachten verbleven in juni 2022

10/10 – Uitstekend

Kerry

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very good very safe
1 nacht verbleven in juni 2022

8/10 – Goed

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Shawn

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022