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Beoordelingen van Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket

5 out of 5
Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket
88 Moo 7, Prunai, Ko Yao, Phang Nga

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 653 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 203 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 75 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1002 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jasper

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best are the complementary Must Thai classes, the infinity pool between hotel 4 and 5.
2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Robbert

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was very unique because it was on the hills near the sea. But check in was very confusing and the hotel is, even it has special transportation, not really easy accessible for peoples in a wheel chair or have some problem walking because of the hills, steps and small "gates" inside the hotel. Check in was also not easy when you have your own transportation. First drove up the hill and then needed to make a u-turn in a small area. Drove back to the car park where we needed to get in a pick-up truck to get inside the hotel. And walking back to the carpark does need some energy because it is downstairs a hill and no transportation available. I also have to tell you that we woke up every morning because of the sound of the ferry. The hotel is near the "dock". Breakfast was amazing with plenty of choice and a very helpfull staff. The staff overall was very kind except the drivers of the "busses" at night in the hotel. And check-out was also not easy when you have your own car. Waited about 20 min before transportation was arranged. And also on the last day we were presented bills for things we didn't consume. Fortunatly they did "delete" them quickly but it gave me an unpleasant feeling.
4 nachten verbleven in mei 2019
Reactie van Graiphat Prommusik op 18 jun 2019
Dear Guest, Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island. Thank you for sharing your feedback for us via our Expedia page. We are happy to see you found our resort is great. However, it is regretful to know that our services were not met and exceeded your high expectation. Please rest assured that your comments have been taken to share with the operations teams for improvement. Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.Overall of our resort landscape is surrounded by nature which connected the guest room to where the wild animals live. We are sincerely sorry that you waited for a long time on that day due to the high occupancy at our hotel that makes things take a bit more time than usual. If possible please give us a chance in future to prove our ability and feel the service difference and enjoy tranquillity place once again. Respectfully yours, Graiphat Prommusik Customer Service Center Santhiya Koh Yao Yai Resort & Spa

10/10 – Uitstekend

Yanine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really good service, only thing is, if you are afraid of lizards and frogs, and all of those fields animal, i would not recomend this resort for you. But after that, it was really beautiful, peacefull, food was really delicius and cheap.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Elijah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Meghana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Alex

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel ever! Everything hand made from wood, felt like paradise
1 nacht verbleven in april 2024

10/10 – Uitstekend

Emel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir waren das zweite mal in Santhiya und würden immer wieder hier her kommen. Es gibt keine andere Option für uns ;)
9 nachten verbleven in mei 2024

8/10 – Goed

david

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breathtaking location and world class amenities. The staff is awesome and the best spa we have used! Cannot recommend enough. 10/10
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Braden

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a must-stay resort if you are visiting Phuket, especially if it a aromantic getaway. It is incredibly beautiful and relaxing, but the staff most of all make it an unforgettable experience. The only downside is that even though they have transportation to the main island, it’s not always convenient and it of no fault of their own (can’t travel by speedboat at night). This wasn’t an issue with us as there were plenty of beach bars, things to do, excursions, and the resort itself was immaculate. We were truly sad when we had to say goodbye.
5 nachten verbleven in mei 2024

8/10 – Goed

mounika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice service
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Seema

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful property with insane sunset views. They could improve and have a little extensive vegetarian food.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Remo

Positief: Netheid, personeel en service
Eins der schönsten Hotel in Phuket, wir hatten eine Pool Villa !
5 nachten verbleven in april 2024

10/10 – Uitstekend

KENESHA VERGINA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I recently stayed at the resort on the isolated island and had an incredible experience. The location was breathtaking, with stunning views of the beautiful ocean and lush tropical surroundings. The resort itself was beautifully designed and well-maintained, offering a perfect blend of luxury and comfort. The staff were friendly and attentive, always going above and beyond to ensure that my stay was enjoyable. The food at the resort was delicious, with a variety of options to choose from and fresh ingredients sourced locally. Overall, my stay at the resort on the isolated island was truly unforgettable. I would highly recommend it to anyone looking for a peaceful and luxurious getaway.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Raphadu

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and friendly stuff
3 nachten verbleven in april 2024

10/10 – Uitstekend

Filippo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

10/10 – Uitstekend

Alma

3 nachten verbleven in april 2024

6/10 – Redelijk

Angel Miguel

4 nachten verbleven in april 2024

10/10 – Uitstekend

MD ABDUL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Simon, Chichester

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Santhiya Kho Yao Yao is a beautiful, traditional Thai resort hotel with kind attentive staff who help to create a calm and relaxing environment. Once you arrive on the island on a fast speed boat from Phuket you immediately feel you have arrived in an oasis of calm and gentle surroundings. The hotel staff are kind and caring and I found little or no fault with the standard of service and their attentive attitude. The hotel is built in a traditional Thai style with beautiful ornate woodwork in the rooms and villas. The rooms are spacious, clean and very comfortable. The villas with private pools are even more spacious and all of them have spectacular views of the sea or gardens. The hotel has 3 restaurants which serve Thai food, Japanese food and a wide selection of western foods. For me, the Japanese restaurant was exceptional with outstanding quality Japanese cuisine at affordable prices. The breakfast is served in the restaurant at the top out the hill close to the blocks of rooms and offers a huge selection of all types of foods and is an absolute highlight and a perfect way to start the day. The pace of life in this hotel is calm and gentle and some may regard the slow pace of day to day life as a problem. However, our view was that it represents all that is central to Thai culture in the kind, respectful and relaxed environment. This was our third stay at the Santhiya and we will be back. Thank you to all the management and staff for a memorable stay.
11 nachten verbleven in april 2024

10/10 – Uitstekend

Kadeem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Jasmin

Reisde met partner
Positief: Netheid, personeel en service
Frühstücksauswahl groß aber wiederholend. Der Meerblick im Zimmer und beim Essen ist sehr schön. Strandliegen leider dreckig und Schrauben liegen Rum. Das Meer ist sehr trüb und teilweise steinig zu Beginn. Restaurants sind im Verhältnis zu den thailändischen Preisen sehr teuer. Massagen auch mind. 2-3x teurer. Taxi zum Pier 730THB. Viel zu teuer. Wir hatten ein Zimmer mit Badewanne auf dem Balkon. Es kam fast kein Wasser aus dem Hahn. Ich habe mich eig.sehr auf das Hotel gefreut, gerade da doch viele gute positive Bewertungen angezeigt wurden. Leider wurde ich enttäuscht. Kann es nicht weiterempfehlen.
3 nachten verbleven in april 2024

8/10 – Goed

ADRIAN

Reisde met een groep
Positief: Netheid
Very noisy near the mid-night time when the fisherman's boats return to the pier nearby - Air cond leaking, reported and did not get fixed. - refridgerator was set too cold, soda water bottle cracked and leaving shattered glasses inside. - Checkout day luggages pick up was little messed up.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Angel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

4/10 – Matig

Sorangel

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property is beautiful, decoration is very unique. The food is not good at all, order from different restaurants and it was the same, no flavor at all. The service is terrible , although the staff are nice, they greet you everywhere bit the service is bad and their english is very limited, it was very very very hard ti communicate and no-one cares about the the service. They also charge for EVERYTHING and everything is over priced. If their customer service were better and the at least some of the staff spoke english this place would be amazing. Had too many inconveniences and none of them were solve properly. Definitely not returning.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

8/10 – Goed

drew

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and stunning views, tranquil and remote location. Visited for my honeymoon & we had a great time. The AC in the hotel room had trouble keeping up with the 100 degree days.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Celia Altejos

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
What a beautiful resort , omg recommended place so beautiful and relaxing . Staff so lovely and polite . The only problem is the hot weather . Can’t handle the heat for the month of April .
7 nachten verbleven in april 2024

10/10 – Uitstekend

Fabrizio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It would be nice if there are more speedboats at different times to Phuket and back. There needs to be a coffee machine in every room. There need to be more sunshades.
9 nachten verbleven in maart 2024

10/10 – Uitstekend

JENNIFER

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful authentic Thai resort in luxury. Island peaceful away from tourists. Rooms very nice and very cold AC. Views are amazing. Was in hotel 3. Dont stay here if you have mobility issues. Lots of stairs and in and out truck type transportation with high step up and steep hills and down to beach. You will not be right on beach. Different restatrants same menu. Service is good but not amazing in restaurants.. some of the workers act less eager to please. Typical of large resorts. Spa was great.. there are things to do... prices more expensive because where you at. Mopeds.were fun.. hard to get back to phuket..and expensive because of private pier tp ao po grand marina. This is 5 star place. Would do again
6 nachten verbleven in maart 2024

8/10 – Goed

Marcel

5 nachten verbleven in maart 2024

10/10 – Uitstekend

Tianna

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely loved our stay at Santhiya. It surpassed our expectations! The service was excellent all around -- from the shuttles to the spa to the restaurants. We also loved all the extra detail that went into things like decor, live music and fun activities around the resort. It felt like a once in a lifetime experience and I would highly recommend staying here to anyone looking for incredible service and Thai hospitality.
3 nachten verbleven in maart 2024

8/10 – Goed

nobuya, sendaisimiyaginoku

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great place to spend time without thinking about anything. One thing I would like to see improved is the shuttle service within the hotel grounds. Please note that if you choose a room far from the pick-up location, you will have to walk a considerable distance. However, it seems that small children, pregnant women, and people who require assistance will be transported by cart.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Deepinderpal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a beautiful spot for us to spend the week. The resort itself was amazing and had lot of activities to do. However, the island didn’t have much else to offer. Just a couple of local shops.
7 nachten verbleven in februari 2024

4/10 – Matig

Alexander

Positief: Netheid, personeel en service
4 nachten verbleven in maart 2024

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Louis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cooles Design am Hügel.
3 nachten verbleven in maart 2024

8/10 – Goed

Cornelia

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Das Hotel ist etwas besonderes und lädt zum entspannen ein. Leider ist es mittlerweile schon sehr in die Jahre gekommen und es wären einige Renovierungsarbeiten notwendig. Z.b. Bei den Stiegen zum Pool fehlen einige Steine und somit besteht Gefahr sich zu verletzen, Nägel stehen aus Holzliegen raus
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Luis, Coral Gables

2 nachten verbleven in maart 2024

8/10 – Goed

Al

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property and people. Service was not up to par but people were very nice and pleasant. Food was good but not up to standard for the type of stay and way overpriced.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had been staying in Phuket before my stay at the Santhiya so I took a taxi to the Marina and had arranged to take the speedboat as required. However, I was not given any information on where to meet the speedboat or if I was supposed to check in with any hotel staff somewhere. I was able to find the speedboat thanks to helpful people around the marina, but the staff at the boat kept asking me if I had checked in. They were not able to tell me where, and after some walkie-talkie and telephone discussions by staff, someone was able to find my name on their list and I was able to board the boat. I do not know if the Sanythiya has a procedure for checking in guests who have not taken the airport shuttle, or if I missed a desk/office at the Marina which belonged to the Santhiya but no one was able to direct me elsewhere. Keep in mind that Check-In at the Santhiya is 3pm, and if you arrive before that time your room will likely not be available yet! The hotel staff take your luggage when you arrive off the speedboat so while I enjoyed an hour or so at a restaurant getting lunch and waiting for my room, I would have enjoyed my time more if I had grabbed my swimsuit first. I wish the Santhiya had encouraged me to book a later speedboat so I would arrive when my room was ready. The facilities are fabulous and the buffet breakfast was always a very welcome sight. I can't rave about things more than everyone else already has so just trust me that you will have a fabulous time here.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a hidden gem! Excellent service from the moment I arrived to the moment we left! They made it truly a wonderful vacation. Only thing I would let people know that there are a lot of kids around the resort. It didn’t bother us personally, but if that is something you are not looking for would not recommend. Really enjoyed personally!
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024

8/10 – Goed

Morten

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejlige villaer, skøn udsigt, men meget kuperet
Boede 3 nætter i en dejlig villa med egen pool. Jeg synes ikke de dårlige anmeldelser der findes er retfærdige. 1. Santhiya er ikke nyt, men den villa vi var i, var i fin stand 2. Ja, der er meget kuperet og systemet med biler der kører rundt hele tiden er nødvendigt hvis man er gangbesværet, men man kan godt gå rundt, omend stedet ikke er lavet til dette. 3. Betjeningen på restauranterne var upåklagelig og systemet med at bestille på tablet eller mobiltelefon virkede helt perfekt, de som har talt dårligt om metoden, har nok ikke kunne få det til at virke. Jeg ville nok ikke tage et almindeligt værelse på hotellet, der er mange andre steder som er mindre logistisk udfordrende.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Birgitte

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt sted
Dejligt sted til total afslapning
9 nachten verbleven in februari 2024

8/10 – Goed

Birgitte

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Niklas

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not five stars
Worn down. Bad service. Not clean in common areas. Bad Wi-Fi.
5 nachten verbleven in februari 2024

6/10 – Redelijk

Bradley

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Before I begin, I want it to be clear that the staff and workers of the resort were extremely kind and nice. But that place was the worst part of my trip in Thailand, least, absolute least favorite part. Very beautiful though. There was something magical about the view from the infinity pool. I could have stared at the horizon for hours. The Muay Thai classes were a lot of fun. But we were very grateful to leave that resort. We just really thought it was overpriced food and ridiculous the boat ride to and from the port was not included. Think the resort should provide at least one ride there and one ride back for free. I did like that I was able to use WhatsApp and contact the hotel people whenever though. I had a mosquito issue in my room and whatsapped them and with in 5 minutes some dude sprayed our room. And there was a really cool monkey who may have stolen a bottle of Fanta (I’m assuming he wasn’t the original owner). But we only saw him one time. If I had seen him more I would have given more stars. More monkeys please and establish a 7eleven in the resort. Or a free shuttle to the village where they have a 7eleven.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not a big problem but we had a squirrel or mouse digging in the ceiling for 2 nights, we did report it and the staff were quick to see what they could do and offered to move us, but we decided to stay and put up with the local wildlife
9 nachten verbleven in januari 2024