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Beoordelingen van Peerless Hotel Kolkata

4 out of 5
Peerless Hotel Kolkata
12 Jawaharlal Nehru Road, Kolkata, West Bengal

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 52 van 248 beoordelingen" "
Gastenscore: 8 - Goed. 87 van 248 beoordelingen" "
Gastenscore: 6 - Redelijk. 52 van 248 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 248 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 248 beoordelingen" "

7,2/10

Netheid

7,4/10

Personeel en service

6,8/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Roy, Den Haag

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Slecht hotel vlakbij het centrum
Als toerist verblijf je in een hotel, dichtbij het centrum, waarbij je direct het dagelijkse ritueel meemaakt: Ontzettend veel lawaai/herry van het drukke verkeer Daarnaast zijn er heel veel kleine ondernemers die zich proberen te redden met het verkopen van allerlei spullen langs de straat, het is een beleving tussen al die duizenden lokale bevolking. De airco werkte niet goed De koelkast was leeg maar koelde niet De bedden zijn smal De kamers ruiken muf De kamers worden niet goed schoon gemaakt Wij hadden voor een duurdere kamer betaald en kregen eerst een goedkopere, vieze, klein kamer waar de airco jaren niet was schoongemaakt, zo zwart zag het er uit. Wij hebben geweigerd en kregen een ander kamer in het nieuwe gedeelte en de klachten: lees bovenstaand!!!
4 nachten verbleven in september 2018
Reactie van Warm Regards, Hotel Management. op 1 okt 2018
Dear Guest, We Have Noted Your Feedback. We Have Already Started To Renovate Our Rooms. We Look Forward To See You Back Again. Warm Regards, Hotel Management.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel up to western standards
This hotel is quite nice and is located near shopping streets. You are able to go out to the Tantra nightclub if you're into clubbing in the nearby Plaza hotel. You can walk there in about 15 - 20 minutes. It has a nice view if you're on the 8th floor facing the victoria palace. You are able to see the park and the palace itself. The 2 restaurants in the hotel are good as well and the Aaheli is recommended if you want to try Bengali food. According to an Indian and Bengali friend of mine this is the best Bengali restaurant. Only remark, but that accounts for all the high class hotels, is that you need to be scanned by security each time you enter the hotel. This has started after the Mumbai bombing.

10/10 – Uitstekend

Weidong, Singapore

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location
1 nacht verbleven in maart 2024

6/10 – Redelijk

Kali

Reisde met partner
Positief: Personeel en service
Tne check in staff was not very customer friendly, especially duty manager
7 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Pabitra

6 nachten verbleven in januari 2024

4/10 – Matig

Mily Roy

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Cleanliness is terrible. Damp and peeling walls, carpets have not been cleaned since decades., no ventilation system in bathroom , very stuffy But staff are very polite and helpful.
2 nachten verbleven in januari 2024

4/10 – Matig

nilsen

Reisde met familie
Negatief: Netheid, voorzieningen
AC makes you sick as ducts are dusty and full of bacteria. Windows sealed close. No fresh air.
1 nacht verbleven in januari 2024

4/10 – Matig

nilsen

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
AC ducts very dirty, dusty, not cleaned for years, contain microbes, make you sick with cough in chest after 1 night stay. Windows sealed, closed, no fresh air openings. Felt very sick after stay.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Anusheela

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Puneet

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
One of the worst hotel ever for the price
This was one of the dirtiest hotels I’ve ever been to. The carpets both inside and outside the rooms weee really dirty. Bathroom were in a really shabby condition and in fact I am pretty sure it even had mold in it. For the money they charge it was at best a one star hotel experience. I would never stay here again.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Pallab

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
TV did not work. It will be good to have a functional TV.
2 nachten verbleven in december 2023

4/10 – Matig

Pradip

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Raymond

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Kolkata Accommodation at its best
A great hotel in the heart of Kolkata Clean, close to shopping and a friendly staff. I always stay at the Peerless Inn when in Kolkata.
1 nacht verbleven in november 2023

8/10 – Goed

Roland

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There is an UNMARKED switch outside the bathroom which controls the water heater. It is easy to turn off with light switches. and I believe when the room key is removed.
2 nachten verbleven in oktober 2023

8/10 – Goed

Mohua Rahman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great to stay here
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Zahedul

Positief: Netheid, personeel en service

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nirmal and Sarfraz have been extraordinarily hospitable
1 nacht verbleven in november 2022

10/10 – Uitstekend

Sayeed

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient place to stay in Kolkata. Everything is within walking distance.
Reactie van Sayoni op 7 nov 2022
Dear Mr. Sayeed,Thank you for staying with us and for your valuable feedback. We look forward to welcome you back soon.Warm regards

10/10 – Uitstekend

Sayeed

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient place to stay in Kolkata. Everything is within walking distance.

10/10 – Uitstekend

Vijay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel is clean and well taken care off, very friendly staff and security personnel . Very convenient location for shopping and get around the city for sight seeing. My wife and I enjoyed the Stay..
2 nachten verbleven in oktober 2022

2/10 – Ontzettend slecht

Sajib

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Stupid
1 nacht verbleven in oktober 2022

4/10 – Matig

Jyoti Ranjan

Reisde met familie
Positief: Comfort kamer
Negatief: Personeel en service
2 nachten verbleven in juli 2022

4/10 – Matig

SARAD

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The Property is in bad condition. Bathroom require upkeep. Room not cleaned properly. Dirty Curtains
2 nachten verbleven in mei 2022

8/10 – Goed

Santosh Kumar

Zakenreiziger
Positief: Comfort kamer
Review is already given.
The room service is very pathetic and condition of TV is not good , even it is not in working condition. I am very much disappointed by the service given and will not recommend to other to stay.
2 nachten verbleven in april 2022

8/10 – Goed

Shinichi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The location is very convenient. The breakfast has a variety of food choices. The door key was broken but hotel staffers immediately fixed with their electricians.
2 nachten verbleven in maart 2022

8/10 – Goed

MOHAMMAD ALI HAIDER

Reisde met partner
Positief: Netheid, personeel en service
Service staffs were very cordial and supportive. Room Cooling is not satisfactory
3 nachten verbleven in maart 2022

4/10 – Matig

Abhishek

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Old property, aging rooms, no toiletries, no slippers and no wardrobe in the room.
1 nacht verbleven in november 2021

8/10 – Goed

SANJAY KUMAR

Zakenreiziger
Positief: Netheid, personeel en service
Out of 10 will give 5.7
In wash room please provide routine item like, tooth brush, saving items, bathing gaun, komb. Remains all good.,
2 nachten verbleven in juli 2021

2/10 – Ontzettend slecht

dhamu chodavarapu

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
7 nachten verbleven in maart 2020

2/10 – Ontzettend slecht

kirstenulla

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location in the middle of the city. Very close to the metro and the bus station. I was housed in the new building and that was very nice. Previously, I had stayed in the old building and the bathroom was not clean. I was told that those rooms are being renovated. The staff is very helpful and friendly. Parking may become an issue if there are other events going on, though the staff tries to help out. On site restaurants have excellent food. Overall had an excellent stay.
2 nachten verbleven in februari 2020
Reactie van Hotel Management op 11 mrt 2020
Dear Guest, We Thank You For Choosing Our Hotel For Your Stay and Your Encouraging Feedback About the Hotel ,We Look Forward To Welcome You Back Soon.

8/10 – Goed

Manju

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sehr gut geführtes, teilweise renoviertes Hotel
Es gibt bereits renovierte Zimmer in den beiden oberen Etagen im 7. und 8. (und 9.?) Stockwerk. Diese Zimmer sind gut. Noch nicht renovierte Zimmer in den anderen Etagen sind eine Zumutung - wir haben dringlich auf einem Zimmerwechsel bestanden. In den „alten Zimmern“ liegt ein fleckiger, feuchter Teppich, der sehr unangenehm riecht. Das Bad ist in einem schlechten Zustand und riecht nach Kanal. Die Klobrille ist locker etc. Die neuen Räume sind mit Laminat ausgelegt, die Zimmer haben modernere Möbel erhalten, die Bäder wurden saniert und modernisiert und sind gut. Das Personal macht durch seinen exzellenten Service und seine herausragende Freundlichkeit alles wett. Das Essen ist gut, das Frühstück und Dinner in den beiden Restaurants gut.
7 nachten verbleven in februari 2020
Reactie van Team Peerless op 4 mrt 2020
Sehr geehrter Gast, wir freuen uns, dass Sie uns Ihr Feedback mitgeteilt haben. Wir werden sicherlich daran arbeiten und Ihren Aufenthalt beim nächsten Mal unvergesslich machen. Hoffe dich bald zu sehen.

8/10 – Goed

SHOMRAT S

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020
Reactie van Team Peerless op 2 mrt 2020
Dear Guest, We Thank You For Doing Business With Us We Look Forward To See You Back Again. Regards, Hotel Management

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Booked 3 rooms. At the check in hotel said they had reservations for 2 rooms only. Hotel staff took no initiative to resolve the issues with Hotel.com. They said they didn’t even have the number to contact Hotels.com. Luckily the online chat of Hotels.com was a big help. The agent resolved the issue in less than 15 minutes. So, highly dissatisfied with Peerless Inn, but quite satisfied with Hotels.com.
1 nacht verbleven in februari 2020
Reactie van Hotel Management op 13 feb 2020
Dear Guest, We Regret About The Inconvenience Caused To You, We Assure You Improvement In Our Services Next Time And We Thank You For Your Feedback About The Hotel. We Look Forward To Welcome You Back Soon. Regards,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I and my wife stayed at Peerless Inn for 04 nights from 20-24 January 2020. We chose this hotel for its location and being a 4* we were expecting basic minimum standards. Our nightmare started from the time we checked in. Since, we had booked online and prepaid for the entire duration of our stay, we were compelled to endure the nightmare. We were first allotted a room on 03rd floor, overlooking a hollowed out dilapidated building so it was not possible to even open the windows. On complaining, next day we were allotted a room on the 08th floor overlooking a street infested with Hawkers and the Hawkers were so loud that it is impossible to rest during day time. Nights were worse, every morning we got up with severe backache since, the beds had ‘bonnell spring’ mattresses. And being used to ‘natural foam’ mattresses, we just could not sleep. Apparently, for environmental reasons, drinking water in the rooms was provided in glass bottles that were supposedly refilled with purified water. However, from Day 2, I started having stomach cramps and an upset tummy. After Day 3, we realized that the water being supplied was from dysfunctional UV water filters and was being handled in a very unhygienic manner. We immediately, switched over to bottled water and thankfully started recovering. The F&B arrangements were no better. Fresh juices were being mixed with water and every morning we had to ask for freshly squeezed juices without dilution. At breakfast, uncleared tables/plates were
4 nachten verbleven in januari 2020
Reactie van Regards, Hotel Management op 28 jan 2020
Dear Guest, Extremely Sorry To Hear About Your Experience At the Hotel. We Have Taken This Matter To Our Higher Authority for Betterment Of our Product and Services. We assure You Improvement In our Services Next Time. Looking Forward to See Back Soon..

4/10 – Matig

Meetali, Delhi

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Imagine hearing hawker calls through your 8th floor window..thats how soundproof they were. The apparently filtered water was being filled at a run down UV filter, which was not even working. At breakfast, excepting Chicken sausage, there was no other non veg item. Further, we were given diluted juice, and they knew exactly what they were serving !! The staff is so reluctant to clean tables as if it hurts their ego to do so...the first time we have come across such a lopsided approach in our experience in hospitality. In all, a very disappointing experience never to be repeated and forewarning to others.
4 nachten verbleven in januari 2020
Reactie van Regards, Hotel Management op 28 jan 2020
Dear Guest, Extremely Sorry To Hear About Your Experience At the Hotel. We Have Taken This Matter To Our Higher Authority for Betterment Of our Product and Services. We assure You Improvement In our Services Next Time. Looking Forward to See Back Soon..

8/10 – Goed

Aaron, Seattle WA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location right in the heart of Kolkata. Good breakfast buffet with both Indian and international options. The breakfast buffet was somewhat crowded at peak times and also during the weekends with guests from what looked like a wedding party.
5 nachten verbleven in januari 2020
Reactie van Hotel Management op 24 jan 2020
Dear Guest, We Thank You For choosing Our Hotel For Your Stay and Your Feedback About the Hotel, We Will Surely looki Into It for Our Betterment, We Look Forward To Welcome You Back Soon..

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is clean. Helpful staff. Very close to New Market which makes it harder to get in and out because of the traffic. Food quality at the restaurants have gone down significantly from the last time i stayed here. Hopefully the management will take care of it.
2 nachten verbleven in december 2019
Reactie van Hotel Mangement op 24 jan 2020
Dear Guest, We Thank You For Choosing Our Hotel For Your Stay and Feedback About the Hotel, We Would Surely Follow It and Resolve it For Our Betterment , We Look Forward To Welcome You Back Soon..

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are not friendly, no respect for guest, i have late check in with my french colleague ,it was terrible. Saff was like "want to stay here els you can leave".
2 nachten verbleven in juli 2019
Reactie van Team peerless op 21 dec 2019
Dear Guest, Extremely Sorry To Hear About Your Experience At the Hotel. We Have Taken This Matter To Our Higher Authority for Betterment Of our Product and Services. We assure You Improvement In our Services Next Time. Looking Forward to See Back Soon.. Regards, Hotel Management

10/10 – Uitstekend

Raju, Melbourne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
all good, the staff was courteous and the dining facility was excellent
3 nachten verbleven in november 2019
Reactie van Team Peerless op 19 dec 2019
Dear Guest, We Thank You For Doing Business With Us And Your Feedback Is Highly Important To Us For Our Improvement. We Look Forward To See You Back Again. Warm Regards, Hotel Management

8/10 – Goed

Soumen, Melbourne

Reisde met familie
Positief: Voorzieningen
Location of the hotel is really great. But their standard has fallen. They do not provide the toiletaries any more. You have to ask.
6 nachten verbleven in november 2019
Reactie van Warm Regards, Hotel Management op 16 dec 2019
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon. Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

2/10 – Ontzettend slecht

sami

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unclean dirty filthy disgusting
4 nachten verbleven in december 2019
Reactie van Warm Regards, Hotel Management op 16 dec 2019
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2019
Reactie van Regards, Hotel Management. op 16 dec 2019
Dear Guest, We Thank You For Doing Business With Us , We Look Forward To Welcome You Back Soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staff need proper customer service training . They are not trained well
2 nachten verbleven in juli 2019
Reactie van Hotel Management op 6 dec 2019
Dear Guest, Extremely Sorry for your experience at the hotel, as well as we thank you for sharing your feedback with us. We will work on improving our services. And we hope to see you back soon.

2/10 – Ontzettend slecht

CONG

9 nachten verbleven in november 2019

6/10 – Redelijk

WENQIAN

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
small rooms, less option for breakfast, noisy environment
2 nachten verbleven in oktober 2019
Reactie van Hotel management op 18 nov 2019
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

6/10 – Redelijk

dinar, dhaka

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
need to improve there service. dnt have proper amenities.
4 nachten verbleven in oktober 2019
Reactie van Warm Regards, Hotel Management op 10 nov 2019
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van HOTEL MANAGEMENT op 5 nov 2019
Dear Guest, We Thank You For Doing Business With Us And Your Feedback Is Highly Important To Us For Our Improvement. We Look Forward To See You Back Again. Warm Regards, Hotel Management

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Rooms in main block (especially bathrooms) are in very poor condition including mould. Not fit for use at any price.
1 nacht verbleven in oktober 2019
Reactie van Hotel management op 5 nov 2019
Dear Guest, Extremely Sorry To Hear About Your Experience At The Hotel, We Assure You Improvement In Our Services Next Time. Looking Forward To See Back Soon.

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in september 2019
Reactie van HOTEL MANAGEMENT op 5 nov 2019
Dear Guest, We Thank You For Doing Business With Us And Your Feedback Have Been Noted. We Look Forward To See You Back Again. Warm Regards, Hotel Management.