Basic Double Room (Green) | Soundproofing, iron/ironing board, bed sheets
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Reviews of Springfontein Guesthouse

3.5 out of 5
Springfontein Guesthouse
32 van Riebeeck Street, Kopanong, Free State

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.4/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Judith

Disliked: Cleanliness
I was diagnosed with cancer and tried to cancel the trip . Springfontein refused to accompany me. Will not be going there again
Stayed 1 night in Jan 2024
Response from Pieter on 11 Jan 2024
I think there has been a misunderstanding and I apologise for it.I Contacted Knightsbridge to assist with the cancellation.They informed me that I could not cancel the booking on your behalf.I sent you a whatsapp message to inform you and even gave you a contact number.I also asked you to let me know if you experience difficulties in canceling the booking.I did remove the booking from my nightsbridge calender.Every booking is importanrt to us and I personally phone the guest once a booking is made to ensure that everything is to their liking when they arrive.I am sorry to hear about the cancer and wish you a speedy recovery.Kind regardsPieter

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquil stopover on a long trip
On a trip from Tshwane to the Eastern Cape, Springfontein is a convenient stopover point, about 60% of the way home. It is just off the N1, and hence convenient for a mostly-N-road trip home (R roads can have terrible potholes). Pieter phoned before we set out to ensure that we knew that there were no restaurants nearby, and was equally helpful once we arrived, finding a fridge for us. Everything was clean and tidy and the facilities were excellent, with good-quality bed and bathroom including linen and supplies. The TV has a cheaper satellite service than DSTV, Openview, with fewer options, but we were there to rest on a long trip, so we did not miss our usual entertainment and news options. Just two minor quibbles – a helpful list of options such as asking for a gate remote if you want to go for a walk would be good. And the curtain was not heavy enough to mask an outside light.
Stayed 1 night in Dec 2023
Response from Pieter on 11 Jan 2024
Thank you for your review. We take the remarks of our guests at heart and strive to do changes where possible.We do have a gate remote for each room and I apologise for not offering it to you.We have replaced the curtain.I hope that you will call again on your next trip.Kind regardsPieter

10/10 Excellent

Surina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m so glad I drive past Bloemfontein to this gem
What a pleasant surprise in a small town like Springfontein. From the warm welcome to tasteful dinner. The rooms was very comfortable, warm on a winter night with nice white linen and the softest towels. Thank you!
Stayed 1 night in Jun 2021

10/10 Excellent

THOMAS

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BnB
AWESOME PLACE!!!! Food and service was top notch!! AAAAAAAAAAAAA+++++++++++++ Highly recommended.
Stayed 1 night in Feb 2021
Response from Wedgie on 9 Mar 2021
Thank you for your positive review. We are delighted that you enjoyed your stay and hope you reached your destination safely. We hope to see you again sometime. Kind regards Graeme Wedgwood

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Wedgie on 16 Dec 2020
Thank you for your most encouraging review.