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Beoordelingen van Huma Kotor Bay Hotel and Villas

5 out of 5
Huma Kotor Bay Hotel and Villas
Autokamp bb, Dobrota, Kotor, Kotor

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 88 van 180 beoordelingen" "
Gastenscore: 8 - Goed. 53 van 180 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 180 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 180 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 180 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

9,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, staff friendly, great location and facilities - really impressive gym too! Missed out on a 5/5 as we stayed 4 nights and the room wasn’t cleaned once which I thought for circa £220 per night was a little disappointing. Plus watch out for the taxi’s - even the ones the hotel order for you are out to get you regarding charges.. ordered two taxi’s from reception for our friends and us to travel about half an hour up the bay… they were charged €40 - we got charged €70. Didn’t realise until after we sat down in the restaurant… poor form from the hotel recommending dodgy taxi services, spoke to others in the hotel and they had found the same so just go careful
4 nachten verbleven in mei 2024
Reactie van Guest Relations Manager op 17 mei 2024
Dear Matthew, Thank you for taking your time to write review for us. We are sincerely apologizing for any inconvenience you've experienced. Regarding taxi, we contacted them, and they would like to refund your ride as there was mistake done by driver. We contacted you on WhatsApp for more info. We are looking forward welcoming you again. Best Regards, HUMA Kotor Bay Hotel & Villas

10/10 – Uitstekend

Eduardo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beach club was under renovations, but still the property was amazing! The staff were really great and helped us with everything we needed. Amazing experience!
2 nachten verbleven in april 2024
Reactie van Guest Relations Manager op 14 apr 2024
Dear Eduardo, Thank you so much for exceptional review and understanding regarding our beach maintenance. Weather didn't allow us to finish it prior to opening. We are looking forward to see you again and to be your host. Best regards, HUMA Kotor Bay Hotel & Villas

10/10 – Uitstekend

Luke

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I cannot recommend this hotel more. Beautiful location and the staff were amazing and so helpful. A big thank you to Marco, Danilo and Milicia who made our stay perfect!
4 nachten verbleven in april 2024
Reactie van Guest Relations op 11 apr 2024
Dear Luke, Thank you for your review. We are happy to hear that you have enjoyed in your stay. We are looking forward to welcome you again. Best regards, HUMA Kotor Bay Hotel and Villas

2/10 – Ontzettend slecht

Olivia

7 nachten verbleven in oktober 2023

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023

10/10 – Uitstekend

Fabrice

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bonne adresse. Chambre spacieuse et très propre . Petit déjeuner copieux et varié .. Plage sympa avec transats et parasols. Parking payant ( cher ) Cocktails vraiment pas bon et cher aussi .. Ne pas prendre de Mojitos ils ne savent pas les faire comme souvent en Croatie. Personnel sympathique sauf un à l’accueil. Séjour dans l’ensemble agréable
2 nachten verbleven in september 2023
Reactie van huma op 17 okt 2023
Thank you for your feedback. We appreciate your kind words about our hotel. We're sorry to hear that you found the cocktails to be not up to your expectations. We'll certainly take your feedback into account and work on improving the quality of our cocktails. We hope to have the opportunity to welcome you back as our guest in the future, and we will strive to make your next stay even more enjoyable. Thank you for choosing our hotel, and we look forward to seeing you again.

2/10 – Ontzettend slecht

sylvie

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
À fuir
L’hôtel a prélevé le montant totale le lendemain de notre départ sans autorisation de notre part alors que l’on avait payé sur le site et passe une nuit bonus,nous avons été obligé de géré cela de Croatie avec un incompréhension de notre interlocuteur d’hôtel.com…je suis furieuse après l’hôtel qui de plus n’a fournit aucune facture(nous étions 2 couples)et à prélever après notre départ…un établissement de cette gamme ne devrait pas agir comme cela..hôtel.com ne nous a pas accompagné comme cela aurait dû.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Breakfast buffet was very good, the staff were amazing in all areas of the hotel. The private beach was great and very relaxing. Room was a good size, but sometimes we missed the cleaning rounds as they came quite early. Overall a great experience and would come back.
9 nachten verbleven in september 2023

8/10 – Goed

Alex

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
This is a beautiful resort-style hotel that you can enjoy all day on luxurious private beach or by a shimmering blue-tiled infinity pool. The rooms are spacious with an exquisite panoramic view of Kotor Bay. However, there are some signs of tiring in both the maintenace of the rooms (pealing shower sealing) and senior staff members. For example, we chose this hotel to celebrate our 30th wedding anniversary. We also decided to have our anniversary dinner at the hotel's Mudra Art Cuisine restaurant on the beach. We made reservations via the hotel's front desk. However, when we arrived all dressed up for our special occasion, we found the restaurant was closed! When we requested to speak with the hotel manager on two occasions he was unavailable and never contacted us via the contact information we provided. This is unacceptable for a hotel that positions itself as a 5-star hotel. Other than management not showing much care for its guests the rest of the experience was exceptional and I would definitely consider staying there again.
4 nachten verbleven in september 2023

10/10 – Uitstekend

Remzi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and Pretty
Rooms are clean and nice. We enjoyed
3 nachten verbleven in september 2023

8/10 – Goed

Kåre

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023

10/10 – Uitstekend

Samy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice facility with great location right on the beach. Large comfortable room with nice bathroom. If you make reservation there make sure you reserve room with balcony with sea view. It make huge difference
3 nachten verbleven in september 2023

6/10 – Redelijk

Gareth

5 nachten verbleven in september 2023

10/10 – Uitstekend

fariborz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful setting with beautiful staff. Will revisit again
3 nachten verbleven in september 2023

8/10 – Goed

Robert John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property some communal areas need more sweeping cleaning
10 nachten verbleven in september 2023

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel. Pool, beach, car park, staff excellent. Location great for walks and restaurants. Definitely a great option.
2 nachten verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Need to up their game!
The service at the hotel from reception and beach club definitely does not come with a smile. I found the staff quite cold/unfriendly which was off putting for a solo traveller. I had to wait for an hour on my room and then there was a mix up with other bookings with same surname. Bed sheets were stained - these were changed but not a great overall start. Ahead of my stay I had asked to book a taxi transfer from Podgorica in advance and was told they don’t book taxis only transfers - what is the difference?! So I had to arrange myself. I also received no response to booking a spa treatment in advance. Breakfast was good but the restaurant and beach club are ridiculously overpriced. I don’t mind paying more for the setting but prices were almost double compared with local restaurants and bars.
4 nachten verbleven in september 2023

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stylish hotel with lovely staff
4 nachten verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location, amazing view
The view was magnificent. The sea was beautiful but not very clean. It was a bad surprise that money was asked for parking at check-out. A notification could have been made at check-in for the parking fee. There are enough options for breakfast. Room cleaning is satisfactory, but the refreshments are not renewed. The same amount of treats should not be offered to those who stay for one day and those who stay for more than one day.
5 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Incrível
Foi incrível, tornaram meu aniversário inesquecível com um quarto impecável e mimos maravilhosos! A equipe do hotel é atenciosa, café da manhã excelente e a localização é lindíssima!! Uma sugestão: poderiam oferecer/emprestar guarda-chuva para hospedes. Infelizmente, nos dias em que fiquei hospedada, estava chovendo e não tinham guarda-chuva para emprestar.
2 nachten verbleven in juni 2023

8/10 – Goed

denizcan

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent ♥️
Perfect view, perfect location, perfect breakfast ! Thank you for everything Huma Bay Kotor family.
4 nachten verbleven in augustus 2023

6/10 – Redelijk

David

Positief: Netheid, personeel en service
Negatief: Comfort kamer
2 nachten verbleven in augustus 2023

6/10 – Redelijk

A

3 nachten verbleven in juli 2023

6/10 – Redelijk

Ludovic

2 nachten verbleven in juli 2023

10/10 – Uitstekend

ke

4 nachten verbleven in juli 2023

10/10 – Uitstekend

Netzahualcoyotl Ned

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was super friendly and helpful.
6 nachten verbleven in juli 2023

8/10 – Goed

jarrod

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2023

8/10 – Goed

Clas

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2023

8/10 – Goed

Harri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

CLEVER

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Giselle

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Bianca lie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente hotel, quarto moderno e espaçoso. Recome
Excelente hotel, quarto moderno e espaçoso. Recomendo.
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Efrahim

1 nacht verbleven in juni 2023

8/10 – Goed

Serhat

2 nachten verbleven in juni 2023

8/10 – Goed

Sarah Louise

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel.... could be excellent wirh some basic changes! Good location, big, well equipped rooms, lovely pool and private beach. Just need a bit of staff training as its a bit hit and miss on service. The deluxe room was perfect except for light blackout...there is nothing to block out the light coming in via the bathroom so you do tend to wake very early!
7 nachten verbleven in juni 2023

10/10 – Uitstekend

Goran

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bra och vacker omgivning
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gorgeous hotel
Really beautiful hotel and the beach was gorgeous with such good food. All of the staff there were great and really helpful. The room was lovely, such comfortable pillows and bed and the views from the whole hotel are stunning. The area is gorgeous with the mountains, such good restaurants as well within 5-10mn walk. The only things that can be improved is the breakfast food because the hot food is cold and they don’t refill water in the room, there are also no towels at the beach in the afternoon so you have to take from your room. But regardless, next time I come to Kotor i’ll definitely stay here again.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Steve

Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful views
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Alisa

3 nachten verbleven in mei 2023

6/10 – Redelijk

Francis

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Whoever rated this a 5-star should lose it’s job
The room was very spacious. King-sized bed, double sinks in the bathroom, very good water pressure in the shower and a living room area adjancent the balcony. Two little details that irritated us about the room, though: two TVs responding simultaneously to same remote and no hand soap. We would say that we experienced four (4) major setbacks : 1) the pools were emptied during our entire stay. As we had booked this hotel specifically for the pools, this was a major drawback. 2) the front desk staff. No responsiveness at all and no signs of caring for the satisfaction of guests (we interacted many times with them). 3) the breakfast was not only underwhelming food-wise, but very chaotic service-wise. It was not the typical buffet-style breakfast offer that was servced, but more of a “à la carte” offer, which was all-included. This, significantly slowed-down the service. On top of that, the wait staff was very disorganized and not efficient. When it comes to the food iteslf, the quality left a lot te be desired for. Main example to give are the eggs benedict, which were served on a plain, untoasted hamburger bun, with a very small egg and a spoonful of hollandaise sauce. It is worthy of a 13-year-old cooking feat. 4) on our second day, the room cleaning crew did not visit our room. When we called reception, they promptly brought towels… but this is again, not to a 5-star hotel standard.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Vivienne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fab stay - bonus private beach
I really loved my stay. The private beach is a real bonus. The beach club is very friendly and I could always get a lounger. The reception staff were very friendly. The hotel is a 35 minute walk to Kotor but taxis come very quickly and cost around €6. I found it a great base to explore Montenegro and somewhere great to come back to.
4 nachten verbleven in mei 2023

8/10 – Goed

Samuel

Positief: Netheid, staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Carmen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolles Hotel, sehr aufmerksames Personal, vor allem der private Strandbereich u die engagierten Mitarbeiter dort haben uns sehr gut gefallen! Beste Wahl für einen Aufenthalt in Kotor, wir kommen wieder!
5 nachten verbleven in mei 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bra hotell, fantastisk frukost och personalen var väldigt serviceminded.
7 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Sara

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en voorzieningen
Although the exterior of the hotel and the facility was really nice, our actual stay was not very convenient. The room was only clean with a complementary water bottle on the day we arrived. The remaining 4 days it was not clean at all. The cleaning staff are terrible. The floor and the shower and bathroom was never cleaned . It was dirty. The only thing she did was makes up the bed and place new towels. Without cleaning anything. The bathrobe was not replaced since day one and when I asked for another one it took an hour and three follow up calls to get it and when they brought it to me it has a brown make up stain on it. It's very far from the city center and old town of kotor. A long walking distance more than 30 minutes. So location is not very convenient. And it's not easy to find a bus to downtown. You can check google map for the location. When we asked them for complementary water for the next 3 days they refused and informed us to just buy it from the bar and we wanted it for the coffee in the room. On our checkout day one of the staff was cleaning the hotel outside the window of our room with a very noisy device that's like a water spray at 6:30 in the morning and we woke up too early that day because of the noise. Not considerate to the guests with this noise at 6:30 am!!! Overall terrible experience I would never recommend it or even consider going to that hotel again!

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with amazing view of the bay.

8/10 – Goed

Tim

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
This was a beautiful hotel in a beautiful setting. The staff were generally ok, breakfast waitress was lovely and the receptionists were helpful, but there were a few things not so good. The room was not serviced during our stay. There was no coffee in the room, there was no milk available for the room. The handle on our balcony door was missing so we had to change room, but this took a long time trying to communicate because the staff were not good with english. It felt like the hotel wanted our money but didn't want to enhance our stay. It was walkable to other cafe bars and we had much more welcome from these bars and restaurants than we felt we had from our 5* hotel.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic hotel with super helpful staff! Would recommend to anyone.
5 nachten verbleven in oktober 2022

8/10 – Goed

Sarah, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reception is beautiful, staff were friendly. We had a great room with a view of the bay and it was nice and quiet. The room was lacking in coffee/tea. The restaurant onsite is very expensive! I would recommend dining offsite, but there are only a few options within walking distance.
1 nacht verbleven in september 2022