Deluxe 3 Bedroom Pool Suite With Ocean View | Kameruitzicht
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Beoordelingen van The Pelican Residence & Suite Krabi

4 out of 5
The Pelican Residence & Suite Krabi
185 Klong Muang, Tubkaak Road, Nong Talay, Krabi, Krabi

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 69 van 211 beoordelingen" "
Gastenscore: 8 - Goed. 82 van 211 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 211 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 211 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 211 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Sjoerd

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Rustig gelegen en mmoie accomodatie
Schitterend mooi hotel, wat inmiddels wel ondehoud nodig heeft. het hotel heeft een mooi groot zwembad en de kamer hebben allemaal uitzicht hierop. De kamers zijn groot en comfortabel. gescheiden airco in de woon en slaapkamer. Het hotel heeft wel onderhoud nodig, waar ze overigens mee bezig zijn. Scherpe randen bij het zwembad en de kamers hebben een likje verf nodig. verder vind ik dat er veel te weinig ligbedden bij het zwembad zijn. Het hotel was zeker voor driekwart leeg tijdens ons verblijf, echter de ligbedden vaak wel allemaal bezet. Strand is aan de overkant van de weg waar je lekke bij restaurantjes kan gaan zitten en heerlijk kan genieten. wij hebben hier een topvakantie gehad.

10/10 – Uitstekend

Selina Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wirklich wunderschöne Unterkunft. Wir wurden sehr herzlich empfangen und der Service war top. Würden jederzeit wieder dort hin gehen. Der private Pool lohnt sich auf jeden Fall sehr, wunderschön um Abends mit der Familie noch zusammenzusitzen und zu trinken.
3 nachten verbleven in maart 2024
Reactie van Nut op 13 mrt 2024
Liebe Gäste,Vielen herzlichen Dank für Ihr wundervolles Feedback! Es freut uns außerordentlich zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und dass unser herzlicher Empfang sowie unser Top-Service Ihnen in guter Erinnerung geblieben sind.Wir sind besonders erfreut zu hören, dass Sie unseren privaten Pool genossen haben. Es ist immer unser Ziel, unseren Gästen unvergessliche Momente zu ermöglichen, und es freut uns sehr zu wissen, dass Sie schöne Abende mit Ihrer Familie dort verbringen konnten.Es wäre uns eine Freude, Sie in Zukunft erneut bei uns begrüßen zu dürfen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie Ihren nächsten Aufenthalt planen. Wir sind stets bemüht, Ihren Erwartungen gerecht zu werden und Ihnen einen unvergesslichen Aufenthalt zu bieten.Nochmals vielen Dank für Ihre freundlichen Worte und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit herzlichen Grüßen,Property Management teams

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
7 nachten verbleven in januari 2024

6/10 – Redelijk

S Denise

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
I have mixed feelings about this property. The staff were amazing. Very friendly and helpful. My unit was clean and the bed was comfortable. The property itself is in need of a major cash infusion to do necessary repairs to the exteriors of the buildings. I think covid hit this property hard. There was an obvious broken pipe in my building as water was leaking from random places all the time which may have contributed to the sewer smell that came from the kitchen sink. I really hope the property managers can figure things out because it would be a shame to see this once lovely property go to ruin.
14 nachten verbleven in december 2023

8/10 – Goed

Dug

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
It’s dated and could use some TLC but staff was great and walking distance to beach and local food
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ruzicka

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Huoneet epäsiistit ja paljon olisi kunnostettavaa paikoissa sekä kalusteissa.
4 nachten verbleven in maart 2020

8/10 – Goed

Colin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stunning Ocean Sunset View
Overall i would recommend this place as our room (1401 a block) somehow feels like it was the best one out of the other rooms in that resort. We had the pool by the ocean and what a view it was seeing the sunset at night and chilling by the pool in the dark as it has balcony lights. Pool size was reasonable to swim back and forth. Enough for 3 people comfortably. Room we had was 3 bedrooms so 6 people can stay.. fridge, hob, microwave so can cook. Air conditioning in every room and a bonus is that you can leave it on whilst we was out for the day so nice and chilled when we are back in. Resort had their own pool but we never got round to it as we had our own. Room is clean and spacious with 2 of the rooms having own doors to go out to the pool. Only thing is that if you wanted room to be cleaned then you have to leave the key at the front desk. Car park is free (car is a must to explore that place) Breakfast could be a lot better i feel for being a 4 star as just feels somewhat skimpy in certain things. Having said that i would go back for that room again
4 nachten verbleven in maart 2020

8/10 – Goed

Rene

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Prisen er for høj
Gammelt slidt hotel. Var der for 1 år siden og der er ikke sket forbedringer . Store rum med masse af plads for farmile med børn. Personale er flinke men forstår ikke engelsk. Siger bare ja ja og så sker der ingenting . Der sker ikke meget efter 21.00 I byen. Dejlig strand med fornuftige priser på mad
6 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Ok Hotell
Bra hotell men lite slitet. En renovering hade suttit bra.
2 nachten verbleven in februari 2020

8/10 – Goed

Torben

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice quiet place with a beautiful pool area. We had a roof to pool room, which was very nice. The little beach close by is good, a bit rocky, but lots of excellent beach bars and restaurants with high quality food and drinks. Don´t go here for nightlife. Go to Ao Nang then.
2 nachten verbleven in februari 2020

6/10 – Redelijk

Atanas

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid, personeel en service
10 nachten verbleven in februari 2020

8/10 – Goed

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice resort
Nice resort, but it is NOT on the beach as it looks like on the pictures on Hotels.com, you have to cross a road. The apartement we stayed in was lovely and big, but the bed was really hard, and the water pressure in the shower was terrible. We had a nice pool view, and a big balcony. The pool is big and very nice, but there are very few sun bed's around the pool. The location is great (ecxept that you have to cross the road to come to the beach) It is close to many lovely beach restaurants. Khlong Muang is a nice area to stay in with a lovely beach. The breakfast was ok, not more than that. The staff was very nice and helpful, but there were a few things that could be improved. The christmas flowers was cleared away on the floor where the breakfast buffet was. When the juice was empty at breakfast it took to long before they refilled it. The same problem was it with the food, plates, beach towels and towels in the gym. The staff should have been more attentive to avoid this. Sometimes it could look like they were understaffed. But we had a nice stay in this hotel.
6 nachten verbleven in februari 2020

8/10 – Goed

Christian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Egen pool
Tæt på lækker strand med gode spisesteder. Book et værelse med egen pool.
5 nachten verbleven in februari 2020
Reactie van mo op 21 feb 2020
Dear Christian, Thank you very much for your valued feedback. With kind regards, Management Team

6/10 – Redelijk

Bjørn Terje

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
Fint sted, men slitt. Servicen er ikke helt på topp, må be om vann og dopapir, skulle ikke vært nødvendig. Lukter mugg på rommene.
5 nachten verbleven in januari 2020
Reactie van mo op 21 feb 2020
Dear Bjorn Terje, Thank you very much for your valued feedback, we are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will use it to improving the service that we provide. With kind regards, Management Team

8/10 – Goed

Jan Egil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotell med god beliggenhet.
Hotelloppholdet startet litt dårlig fordi vi hadde bestilt henting på flyplassen og denne kom ikke. Men ansatte på flyplassen oppfattet fort situasjonen og ringte til hotellet og fikk beskjed at transporten skulle være der om fem minutter. Men like etter kom det kontrabeskjed om at det hadde oppstått en misforståelse slik at det ikke kom noen bil. Men de ansatte på flyplassen skaffet oss raskt en taxi som fraktet oss til hotellet og var 400 bath rimeligere. Vi ble veldig godt mottatt i resepsjonen og damen beklaget veldig at det var blitt en misforståelse. Da vi fikk rommet ble vi skuffet. Vi hadde bestilt Deluxe One Bedroom Pool Suite, og de eneste bildene vi hadde sett av denne romtypen var var bildene med beliggenhet på taket med flott utsikt og sofa. Men vårt rom lå på bakkenivå med utsikt rett inn i en hekk. Men leiligheten oppfylte det som var lovet i beskrivelsen, så vi hadde ingenting å klage over. Beliggenheten var veldig bra, og det tok tre minutter å gå ned på stranden. På stranden fantes det små, koselige restauranter på rekke og rad. Den var ikke noe fin å bade fra ved lavvann, men kjempefin ved høyvann. Dager og kvelder ble tilbrakt på stranden, så vi har ikke så mye mer å fortelle om hotellet. Transport videre fikk vi ordnet med taxi som stod like utenfor hotellet. Dette fungerte veldig bra.
Bassengområdet
Fra stranden
Fra stranden
4 nachten verbleven in januari 2020
Reactie van mo op 21 feb 2020
Dear Jan Egil, Thank you very much for your valued feedback, we are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will use it to improving the service that we provide. With kind regards, Management Team

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en voorzieningen
La situation géographique est bien mais il y a un probleme de management et duboersonnel d'entretien
4 nachten verbleven in januari 2020
Reactie van Admin op 30 jan 2020
Dear Valued guest, Thank you very much for your valued feedback, we are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will use it to improving the service that we provide. With kind regards, Management Team

2/10 – Ontzettend slecht

Helene

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bad smell of sewage
Our one bedroom suite on the ground floor was infested with a foul stench of sewage day and night, especially in our bedroom. Just outside our terrace, there was an intermistic arrangement that looked like sewage drainage where tiles were removed, so the smell was very intense and annoying.
7 nachten verbleven in december 2019
Reactie van Admin op 30 jan 2020
Dear Valued guest, Thank you very much for your valued feedback, we are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will use it to improving the service that we provide. With kind regards, Management Team

10/10 – Uitstekend

Annika

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nätter, 3 personer
Vi tog taxi från flygplatsen ca 40 min (700 Bath) och anlände till hotellet redan vid 08 och fick ett trevligt mottagande och en smidig incheckning. Personalen ordnade så att vi kude få lägenheten tidigare än utsatt tid. Vi bodde i en mycket rymlig och fräsh lägenhet högst upp 4de våningen med 2 sovrum och pool på den rymliga balkongen. Frukosten var bra och riklig med färsk frukt, flera urval av äggrätter som gjordes å la minut och en hel del varma lokala rätter. Området är lugnt och hotellet ligger nära trand med flera restauranger och massageställen. Vi var mycket nöjda med vistelsen.
3 nachten verbleven in december 2019
Reactie van mo op 27 jan 2020
Dear Annika, Thank you for staying with us and we are very grateful that you had the wonderful stay with us. Our team are working very hard to give you an enjoyable stay. If you wish to come back to this sunny paradise anytime, we are looking forward to welcome your stay. Your Kind Regards, Management Team

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overpriced and run down
To summarize first. Then you can read on if you like Avid and experienced traveler, many times Thailand visitor, first and last visit to this hotel. (Seriously, I will never visit this hotel again. Ever) Bad service Overpriced (this is actually my biggest grievance) Run down (do NOT believe the pics on their web page) Poorly maintained (I saw absolutely no maintenance work being done either) Big pool, but few places to sit or lay down Grayish pool water (not sure how dirty it actually was, I deemed it swimable) Dirty sun beds Very poor breakfast, especially at this price point. All over dirty restaurant. Very nice rooms. Spacious and clean Nice view, noisy street just below the room. Very good house keeping Nice gym Close proximity to the beach.. but with a dangerous road between the hotel and the beach. (Kids cannot go on their own) Nice quiet area in general (except for the noisy road that is) Nice quiet beach (with absolutely no sun beds. Yes. None) Area is predominantly Muslim so expect your daily 5 am (-ish) wake up call from the minaret. (Didn’t actually bother us that much, but this may vary with the way your room is pointing I guess)
15 nachten verbleven in december 2019
Reactie van mo op 30 jan 2020
Dear Janewom, First of all, I would like to apologize for the troubles and frustration that you experienced lately. Your valued feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. With kind regards, Management Team

8/10 – Goed

Divya

Reisde met familie
Positief: Personeel en service, comfort kamer
Good staff, great breakfast and restaurant service. However, property was not very well maintained and there was some smell in the room.
5 nachten verbleven in december 2019
Reactie van Admin op 30 jan 2020
Dear Valued guest, Thank you very much for your valued feedback, we are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will use it to improving the service that we provide. With kind regards, Management Team

6/10 – Redelijk

Maria

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
The Pelican er noget mere slidt end billederne antyder. Der er ikke ret meget thailandsk charme over stedet. Ud over det, er det et ok hotel. Værelserne er store og velholdte og den nærliggende Klong Muang strand er virkelig hyggelig, særligt om aftenen.
7 nachten verbleven in december 2019
Reactie van mo op 30 jan 2020
Dear Maria, Thank you very much for your valued feedback. With kind regards, Management Team

8/10 – Goed

Soon Hiong

Reisde met familie
Positief: Netheid, comfort kamer
The hotel located near the beach. Room is spacious & comfortable. However the outdoor facilities seen wear off here & there, due to poor routine maintenance.
3 nachten verbleven in december 2019
Reactie van mo op 30 jan 2020
Dear Soon Hiong, Thank you for your positive review. We are delighted that you had a great stay with us. However, we will improve the service that we provide and hope you will come back to stay with us again the next time you are in Krabi. With kind regards, Management Team

8/10 – Goed

Simon

Reisde met familie
Positief: Personeel en service
2 nachten verbleven in december 2019
Reactie van Mo op 27 jan 2020
Dear Simon, Thank you for staying with us and we are very grateful that you had the wonderful stay with us. Our team are working very hard to give you an enjoyable stay. We are looking forward to welcome your stay. With Kind regards, Management Team

10/10 – Uitstekend

Jens

17 nachten verbleven in november 2019

8/10 – Goed

Kasper

Positief: Netheid, personeel en service en comfort kamer
Fint hotel
Vi havde et fint ophold.. Dog kan man se at det trænger til vedligehold mange steder..
7 nachten verbleven in december 2019
Reactie van mo op 30 jan 2020
Dear Valued Guest, Thank you for your positive review. We are delighted that you had a great stay with us. Moreover, we will improve the service that we provide and hope you will come back to stay with us again the next time you are in Krabi. With kind regards, Management Team

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Äldre hotell som bör renoveras lite här o där, Lite dålig plats runt takpoolen!
5 nachten verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Meget slidt og svingende service niveau. Der var mangel på håndklæder, så flere dage var der ingen overhovedet. Hverken pool eller badehåndklæder. Men udsigten og beliggenheden var god!
7 nachten verbleven in november 2019

8/10 – Goed

Lean Vu

Reisde met familie
Positief: Netheid, comfort kamer
De gøre rent ved 12tiden hvilket er fint. Men rene håndklæder kommer som regel først kl.16.
7 nachten verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Voorzieningen
La piscine privée sympa, après quelques défauts majeurs tel que pas de pression au niveau de l eau, un PDJ mal traité vs le prix pratiqué, une qualité des serviettes en dessous du standard indique
3 nachten verbleven in november 2019

6/10 – Redelijk

Brandon

Positief: Comfort kamer
Average
Just an average hotel.
4 nachten verbleven in november 2019

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in oktober 2019

8/10 – Goed

Vegard

Reisde met familie
Positief: Netheid, personeel en service
6 nachten verbleven in oktober 2019

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in juli 2019
Reactie van Black op 2 aug 2019
Dear Valued Guest, Warmest greetings from The Pelican Residence and Suites Krabi. We do apologize for response delay. However, could let us know what the problem that you found during stayed with us. Best Regards,

8/10 – Goed

Juha

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in juni 2019
Reactie van Black op 8 jul 2019
Dear Juhn, Warmest greetings from management Team, Thank you verry much for your best review. However, we hope take care and service you again in the future. Best Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
7 nachten verbleven in juni 2019
Reactie van Black op 8 jul 2019
Dear Valued Partner, The hotel and management team must apologize for this cause. And we will keep your feedback for solution in the future. Please take opputunities us for service you again. Best Regards,

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our cleaners left dirty dishes outside our room for 3 days on the floor. There were cracks all through the building, the staff were quite unhelpful and did not honor our inclusions on the Expedia voucher.
4 nachten verbleven in april 2019
Reactie van Black op 4 mei 2019
Dear Valued Guest, Thank you for staying with us. We do apologize for your inconvenience. After we have received your feedbacks, we send the message to Management Team for find out. However, we will keep you comments for solution our service. Best Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was excellent,the room was large and clean,the breakfast was good,my only complaint would be that room service is a bit hit and miss,you do not always get what you have used
11 nachten verbleven in april 2019
Reactie van Management Team op 26 apr 2019
Dear Valued guest, Thank you very much for your valued feedback, we're pleased that you were satisfied our location ideal, room and breakfast. We're sorry for the unpleasant about room service. We would take your comment to improve the services that we provide. With kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Unterkunft war für uns einfach perfekt. Das Hotel liegt quasi direkt am Strand. Man muss nur die Straße überqueren. Wir hatten ein drei-Zimmer Appartement mit 5 Leuten. Insgesamt hätten 6 Leute reingepasst. Die Zimmer sind alle sehr groß gewesen, außer eins. Dieses Zimmer hatte allerdings auch gar kein Tageslicht. Wir empfanden dies aber nicht so schlimm, weil wir uns hauptsächlich zum Schlafen dort aufgehalten haben. Man bekam Handtücher für Strand und Pool. Das Frühstück war auch ok, wenn man früh genug an war, gab es viel Auswahl. Da die Leute in Thailand sehr gemütlich sind (empfanden wir zumindest so :) ), wurde nicht so sehr darauf geachtet, dass die Sachen schnell aufgefüllt wurden, man wurde trotzdem satt.
12 nachten verbleven in maart 2019
Reactie van Management op 2 apr 2019
Dear Valued Guest, Thank you for your nice comments after your recent stay with us. Please let us have your return again in the future, We would perform the best to ensure your good experience again. With kind regards,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
펠리컨
첫인상과 시설은 좋으나 관리가 안됩니다. 풀장은 더러웠고 3층 숙소는 냄새와 벌레가 많아서 둘째날은 방은 바꿨습니다. 전반적으로 관리가 안돼고 있습니다.
2 nachten verbleven in maart 2019
Reactie van Management Team op 27 mrt 2019
Dear Valued guest, Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps. With kind regards,

10/10 – Uitstekend

pål

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
This hotel was great! We had the two bedroom pool suite. The hotel is in the middle of renovating, but it was not noticable. Only downside with the hotelroom was the waterfall that was really noisy. Klong muang is a very quiet and nice town with two streets full of resturants and shops. You should be aware that there is no hot water from 15-17pm, and taxi to ao nang is 500bath-20 min. We really enjoy staying here because it was away from the hussle, right on the beach with big rooms, and having the private pool made this week over the top!
6 nachten verbleven in maart 2019
Reactie van Management Team op 14 mrt 2019
Dear Valued Guest, Thank you for your nice comments after your recent stay with us. Please let us have your return again in the future, We would perform the best to ensure your good experience again. With kind regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2019
Reactie van Management Team op 13 mrt 2019
Dear Valued Guest, Thank you for your valued feedback. We hope you will come back to stay with us again the next time you are in Krabi. With kind regards,

4/10 – Matig

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid
Not up to par with the typically great service provided in thailand. Cleaning of the room left plenty to be desired and front desk could have been more helpful ..... or acted like they cared more, e.g. the power was out and although that can certainly happen and is well out of their control, barely a “sorry for the inconvenience” or any such comment when we inquired as to how long they anticipated it might be down for ...... won’t stay at this particular hotel again.
3 nachten verbleven in februari 2019
Reactie van Management Team op 6 mrt 2019
Dear Valued guest, Thank you very much for your valued feedback. We are truly sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps. With kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Negatief: Voorzieningen
Très bien situé Par contre pas très honnête Ils nous ont facturé l équivalent de 150€ de service de blanchisserie C est inadmissible
9 nachten verbleven in februari 2019
Reactie van Management team op 4 mrt 2019
Dear Valued Guest, Thank you for your valued feedback. We are pleased that you were satisfied our location ideal. And we do apologize for the unpleasant experience about laundry service. We can assure you that we take your comments very seriously and will use it to improving the service that we provide. Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

9 nachten verbleven in februari 2019
Reactie van Management Team op 1 apr 2019
Dear Valued Guest, Thank you very much for your feedback. With kind regards,

8/10 – Goed

Helle

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Vi havde egen pool og det var heldigt, da pumpen i fællespoolen var i stykker. Dejlig lejlighed og hyggeligt nærområde med restauranter direkte på stranden.
4 nachten verbleven in januari 2019
Reactie van Management Team op 4 mrt 2019
Dear Helle, Thank you very much for your valued feedback. We do apologize for the unpleasant experience about the private pool. We can assure you that we take your comments very seriously and will use it to improving the service that we provide. With kind regards,

10/10 – Uitstekend

Johanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Väldigt bra upplevelse. Härliga pooler, enorma rum och bra service.
6 nachten verbleven in februari 2019
Reactie van Management Team op 4 mrt 2019
Dear Johanna, Thank you for your positive review. We are delighted that you had a great stay with us. Please let us have your return again in the future, We would perform the best to ensure your good experience again. Kind regards,

6/10 – Redelijk

Linda

Positief: Staat van de accommodatie en faciliteiten
Good Location
Very good location, close to several nice restaurants, small shops, beach, taxi etc. Hotel overall a bit worn out and specially the pool area & pool was not very good.
14 nachten verbleven in februari 2019
Reactie van Management Team op 4 mrt 2019
Dear Linda, Thank you for your review. We are pleased that you found our location ideal in enjoying for all good balance accessible to shopping & entertainment area. We value all feedback that we receive from our guests and will use it constructively towards improving the product & service that we provide. With kind regards,

6/10 – Redelijk

Nicolas

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in december 2018
Reactie van Management Team op 4 mrt 2019
Dear Nicolas, Thank you very much for your feedback. We value all feedback that we receive from our guests and will use it to improving the service that we provide. With kind regards,

6/10 – Redelijk

John

Positief: Netheid, comfort kamer
Maintenance needs to be maintained!
We were upgraded but I feel to our detritus we did not have a view, we did however get a larger pool but it came with its own problems.
5 nachten verbleven in februari 2019
Reactie van Management Team op 4 mrt 2019
Dear John, Thank you very much for your valued feedback. We are very sorry that we didn’t meet your expectations. We can assure you that we take your comments very seriously and will be to improve our missteps. With kind regards,