Dear Jane,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel lovely and our staff helpful. It's fantastic to know that you appreciated the cleanliness, enjoyed the breakfast, and found our packed breakfast option convenient for your early trip to Auschwitz.Your recommendation means a lot to us, and we truly appreciate it. If there's anything else we can assist you with or if you plan to visit us again in the future, please don't hesitate to let us know.Warm regards,Anastasiia Snizhko - Guest Experience Specialist

Dear Nigel,Thank you for choosing to celebrate such a special occasion with us! We're absolutely thrilled to hear that you had a memorable experience and that our staff went above and beyond to make your 60th birthday celebration truly special.It's fantastic to know that you found our rooms to be very clean and that you appreciated the beautifully presented reception area. Your compliments mean a lot to us, and we're delighted that we could contribute to making your birthday celebration a memorable one.If there's anything else we can assist you with or if you plan to visit us again in the future, please don't hesitate to reach out. We would love to welcome you back for another wonderful stay.Warm regards,Anastasiia Snizhko - Guest Experience Specialist

Dear Annalisa,Thank you for choosing to stay at our hotel and for taking the time to share your experience with us. We are thrilled to hear that you had an excellent stay and that our staff exceeded your expectations.Providing exceptional service and ensuring our guests have a memorable experience is our top priority, so we are delighted to hear that our staff went above and beyond to make your stay special. It's wonderful to know that you enjoyed the Easter treats, walking map, and other gestures of hospitality.We're also pleased that you found our restaurant to be very good and our location convenient for exploring the city.Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,Anastasiia SnizhkoGuest Experience Specialist

Dear Lewis,Thank you for choosing to stay at our hotel and for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and that our location, amenities, and service met your expectations.It's great to know that our central location near the train station and shopping mall, as well as the easy access to public transportation, contributed to your convenience during your visit to Krakow. We're also pleased that you found our rooms tidy and well-equipped with amenities.We appreciate your kind words about our restaurant/cafe and our friendly and helpful staff. Providing excellent service and ensuring our guests have a pleasant experience is our priority, so it's rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Best regards,Anastasiia SnizhkoGuest Experience Specialist

Dear Karen,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and that our facilities and location contributed to a memorable experience.It's wonderful to know that you found our hotel beautiful with great rooms and excellent value for money. We're glad that our central location, with easy access to tours to Auschwitz and The Salt Mines, as well as proximity to the mall, train station, and taxi rank, added convenience to your visit. Additionally, we're delighted that you found the Old Town just a short walk away.Your kind words are greatly appreciated, and we would be honored to welcome you back for another stay in the future. If there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,Anastasiia SnizhkoGuest Experience Specialist

Dear Lanfranco,Thank you for your kind words and for choosing to stay with us. We're delighted to hear that your experience was perfect, especially with the service provided by our reception team.Your appreciation for our reception desk team means a lot to us, and we'll be sure to pass along your compliments to them. Providing exceptional service is our top priority, and it's wonderful to know that we were able to meet your expectations.If you ever find yourself in Krakow again, we would be honored to welcome you back for another perfect stay. Please don't hesitate to reach out if there's anything else we can assist you with in the meantime.Warm regards,Anastasiia Snizhko - Guest Experience Specialist