Tuin

Beoordelingen van Amber Design Residence

4 out of 5
Amber Design Residence
ul. Sw. Marka 35, Kraków

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 725 van 863 beoordelingen" "
Gastenscore: 8 - Goed. 115 van 863 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 863 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 863 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 863 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,2/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

HELENE

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Dominika Majcher op 18 jan 2024
Dear HeleneThank you for your feedback after a stay at our hotel.If you feel there is something we could have done further to achieve your expectations, do not hesitate to let us know.Many thanks for choosing us for your stay in Kraków!Kind regards

10/10 – Uitstekend

frans

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Real nice hotel in the center
Super location and real comfortable hotel
1 nacht verbleven in november 2023
Reactie van Amber Design Residence Team op 12 nov 2023
Dear Frans,Thank you for your feedback. We are happy your stay with us was a pleasant one. It would be lovely to have you back one day as our guest!Many regards

10/10 – Uitstekend

Twan Robertus Wilhelmus

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Buitengewoon vriendelijk personeel, ligging is super midden in de oude stad maar niet in een van de drukke straten! Alles op loopafstand.
4 nachten verbleven in februari 2022
Reactie van Amber Design Residence Team op 19 feb 2022
Dear Twan, I apologize for not being able to respond in your language. It was a true pleasure for us to be your host. We appreciate your kind words about your stay, and it is great to know that you spent a lovely couple of nights with us. It is wonderful to receive such positive feedback from you and I will be sure to pass it on to the rest of my colleagues who very much appreciate it. Best regards!

8/10 – Goed

Marc

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Receptie is beperkt; ontbijt buitenhuis wat ongewoon is
4 nachten verbleven in november 2021
Reactie van Amber Design Residence Team op 8 dec 2021
Dear Marc, I apologize for not being able to respond in your language. Thank you for staying with us and leaving us your feedback. We sincerely hope we will see you again and look forward to your next stay with us. Best regards

10/10 – Uitstekend

Otto

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super plek voor zakenman
Een onverwachte en mooie plek in een rustige straat vlakbij de groene ring rond de oude stad. Goede koffie en uitstekende service. De 1 persoonskamer en brede bed waren zeer comfortabel en met airco. Dit alles op loopafstand vd oude stad, diverse tramhaltes en het trein station.
2 nachten verbleven in augustus 2021
Reactie van Natalia Kiełbasińska op 15 aug 2021
Dear Guest, Sorry I am not able to respond in your language, we are truly thankful for your amazing comment about your stay at our hotel. We are very fortunate indeed to be situated just steps away from the Old Town and Jewish District. I am pleased that you could enjoy the short walk to some of Krakow’s beautiful parks, historic attractions, and cultural sites. We love working with guests and making their stay as comfortable as possible. Our reception staff is available 24/7 to guide, advise and answer any questions or doubts you may have. This aspect is so important to us, we like to make sure that you feel comfortable sharing with our teams. We are glad you noticed that. I hope you will visit us again in Cracow. With best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was near the city center and the main train station of krakau. I enjoyed my stay.
6 nachten verbleven in juli 2021
Reactie van Natalia Kiełbasińska op 5 aug 2021
Dear Guest, Thank you so much for leaving your impression about your stay at Amber Design Residence. The location of the property is indeed ideal for visiting Krakow. The close by Saint Lazare station makes it very easy to move around town. Many of the sights are within walking distance of the hotel, which our receptionnists would be glad to point you towards. With best regards,

10/10 – Uitstekend

Katarzyna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed en mooi hotel in het centrum van Krakau. Vriendelijk personeel.
1 nacht verbleven in maart 2020
Reactie van Amber Design Residence op 13 mrt 2020
Dear Guest, Thank you very much for your opinion. It is wonderful to know that you enjoyed your stay with us. We are happy that we met your expectations and we hope to see you at our residence in the not too distant future. Kindest regards!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was really the best hotel I’ve ever stayed in. Location was perfect: about a 3 minute walk to the main square, from where everything was in walking distance. The hotel was really neat and had everything we needed: a super new bathroom with rain shower and toilet. Beds slept amazing and there was no extensive noise outside. We had breakfast once, which was located in a bistro around the corner. Very cosy and simple yet affective and delicious breakfast. We booked a transfer from and to the airport, which was on time and took us to the hotel in no time. We also booked an Auschwitz-Birkenau tour, where we were picked up by a mini van and had a group tour there. Everything was arranged perfectly and couldn’t have been better. Couldn’t have wished for a better hotel and stay. Thanks you Amber Design Residence for taking such good care.
3 nachten verbleven in oktober 2019
Reactie van Paulina Kubiak, Manager op 21 nov 2019
Dear Guest, Thank you so much for this amazing and detailed review which is an immense source of motivation for the whole team! We love our job and we take care of our Guests with real passion about their interests and needs, so it is always very heart-warming to be recognized for all of our efforts. If you come back to Krakow in the future we would love to give you a warm welcome back!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2019
Reactie van Paulina Kubiak, Manager op 21 nov 2019
Dear Guest, Thank you for staying with us and leaving us your feedback. We sincerely hope we will see you again and look forward to your next stay with us.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het was nieuw, heel mooi, schoon, vriendelijk, in een rustig deel van de oude stad en een paar minuten lopen naar het grote plein.
4 nachten verbleven in september 2019
Reactie van Paulina Kubiak, Manager op 21 nov 2019
Dear Guest, Thank you so much for staying with us and for taking the time to leave us your wonderful feedback. We are so pleased to read that you enjoyed the your time with us - in the heart of Krakow, and found everything to be nice, clean & very well located. We are happy that we met your expectations and we hope to see you at our place in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place!! Beautiful Hotel, wonderful and friendly staff, always friendly and helpful. I don’t remember when I had such a great place with that great service ... 10 stars!!!
3 nachten verbleven in september 2019
Reactie van Paulina Kubiak, Manager op 24 okt 2019
Dear Guest, Thank you for leaving a review of Amber Design Residence. I am thrilled that you found reception staff to be wonderful and friendly. We always try to go above and beyond for all of our Guests so to get feedback such as this is fantastic! We are happy that we met your expectations and we hope to see you at our place in the near future.

10/10 – Uitstekend

Kees

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amber Design Residence, tophotel.
Een heerlijk hotel, prachtige kamers, super schone badkamer, heel behulpzaam en vriendelijk personeel. Het ontbijt om de hoek bij Bistro Bene was ook uitstekend. Wij moesten 1 van onze tours al om 8.15 beginnen en het ontbijt was vanaf 8.00 uur. Het hotel heeft gezorgd voor een ontbijtbox (keuze uit 3 varianten) die om 7.30 klaar stond voor ons in de receptie. Mochten wij nogmaals Krakau gaan bezoeken dan zullen wij dit hotel zeker weer bezoeken
3 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De locatie was heel goed. Op loopafstand van de meeste bezienswaardigheden, maar net buiten de drukte. Het binnen komen door een cijfercode was erg prettig, je hoeft geen sleutels of pasje te zoeken.
3 nachten verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi en schoon,heel vriendelijk personeel,zeer behulpzaam
4 nachten verbleven in april 2019

10/10 – Uitstekend

C. C. W.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer vriendelijk en behulpzaam personeel. Kamer goed schoon en verzorgd. Ruime badkamer. Mooie locatie, rustig in oude stad en park. Mooie geschikte uitvalsbasis.
3 nachten verbleven in maart 2019

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed three nights and absolutely loved the hotel. The staff was wonderful! The keyless doors are a great touch and far more convenient than keys or cards. Very convenient to public transportation, the square, and countless restaurants/bars but also quiet.
3 nachten verbleven in mei 2024
Reactie van Gabriela Wodniak op 9 mei 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay and found our keyless entry system to be convenient. Our team takes great pride in providing excellent service, and we're delighted that you found them to be wonderful. It's fantastic to know that our central location only added to your enjoyment. We hope to welcome you back again soon for another memorable stay!

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay and polite and helpful staff.
2 nachten verbleven in april 2024
Reactie van Magdalena Dobek op 4 mei 2024
Dear Paul,We kindly thank you for such a good review of our hotel. We are glad that our service met your expectations. It is important to us that our guests feel properly welcomed and looked after. See you again in Krakow!Many regards

10/10 – Uitstekend

Gabrielle Bernadine Mortl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice with a good view. In a very convenient area within walking distance of everything you’d want to visit in Krakow. Staff was friendly and helpful. Would stay there again
1 nacht verbleven in april 2024
Reactie van Magdalena Dobek op 4 mei 2024
Dear Gabrielle,We would like to kindly thank you for such a nice review of our hotel. It is especially important to us that you express your wish to return to us in the future. We hope that we will be able to host you at our hotel again in the future!Many regards

10/10 – Uitstekend

CHRISTIAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Kinga Kawucha op 28 apr 2024
Dear Christian,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good here!
4 nachten verbleven in april 2024
Reactie van Kinga Kawucha op 28 apr 2024
Dear Renee,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team

10/10 – Uitstekend

Katja

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes und ruhiges Hotel. Das Personal war sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt.
3 nachten verbleven in april 2024
Reactie van Kinga Kawucha op 20 apr 2024
Dear Katja,Thank you very much for your comment. It is a great pleasure to read that you had such an enjoyable stay. We do our best every day to make sure that you are comfortable and warmly welcomed.We are happy that we met your expectations and we hope to see you at our hotel in the near future.Kind regardsAmber Design Residence Team

10/10 – Uitstekend

C

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and great room!
3 nachten verbleven in april 2024
Reactie van Kinga Kawucha op 14 apr 2024
Dear Guest,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not-too-distant future.Kind regardsAmber Design Residence Team

10/10 – Uitstekend

Sin Lun

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very helpful
5 nachten verbleven in februari 2024
Reactie van Kinga Kawucha op 14 apr 2024
Dear Sin Lun,Thank you so much for staying with us and for taking the time to leave us your feedback. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.Kind regardsAmber Design Residence Team

10/10 – Uitstekend

sarah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this place was 5star! Staff, room, location - we will be back and recommend to all our friends!
2 nachten verbleven in april 2024
Reactie van Dominika Majcher op 4 apr 2024
Dear Sarah,Thank you for leaving your feedback. Your kind words are truly appreciated!We will be happy to welcome you back one day to serve you another memorable stay in the heart of Kraków.Kindest regards

10/10 – Uitstekend

Shelley

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
The hotel does not have a restaurant but breakfast tokens are given to use at a cafe a couple of minutes walk away. Exceptional breakfast!!! There isn’t a bar either but that didn’t bother us. There is a fridge and tea and coffee making facilities in the rooms. There is a sauna you can use in the basement of the hotel for a cost and 1hr notice. Trips can be booked at reception or from a QR code on leaflets in the rooms. We booked 2 from the codes. There are no room keys- it’s keypad entry to both the main door and to your room. It is exceptionally clean and decor is lovely. The bathroom has a large shower with shampoo and conditioner dispenser, and hand wash and moisturiser dispensers by the sink. There is a lift and stairs to choose from. The staff are extremely helpful and nothing is too much trouble. They organised a taxi both from and to the airport costing 120zl each way. Hotel is located 5min walk from the main Old Town square. I’d very happily stay here again!!
4 nachten verbleven in maart 2024
Reactie van Kinga Kawucha op 30 mrt 2024
Dear Shelley,Thank you so much for this amazing and detailed review which is an immense source of motivation for the whole team. It is fantastic that you are pointing out the modern features such as access codes. We are constantly working on improving our services and Guest’s safety so it is great to know you appreciate it. Thank you so much for your warm comments about the staff, it is so important for us that the staff is reliable, welcoming and always open to questions or inquiries. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property.Kind regardsAmber Design Residence Team

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice in every way. A very convenient location, we walked to the Jewish quarter and Wawel castle and all of old town is within easy walking distance. The room was very nice- the single duvets were a little interesting-and everything was very clean and nice.
2 nachten verbleven in maart 2024
Reactie van Dominika Majcher op 28 mrt 2024
Dear MichaelThank you for your positive feedback! We are delighted you enjoyed our convenient location and found the room clean and nice.Regarding the two separate duvets, it is a common practice in Europe for individual comfort preferences. We appreciate your understanding and hope to welcome you back soon!Kind regards

10/10 – Uitstekend

Anya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After booking an awful hotel, we decided to switch and booked this hotel. This hotel is gorgeous, the staff are extremely friendly and can’t do enough for you! Very lovely and helpful. The room was extremely clean and very comfortable! Would definitely stay here again!
2 nachten verbleven in maart 2024
Reactie van Kinga Kawucha op 22 mrt 2024
Dear Anya,Thank you very much for your kind comments, we are very happy that you decided to stay with us. Choosing a hotel is never easy and we are very grateful that we met your expectations. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property. Kind regardsAmber Design Residence Team

10/10 – Uitstekend

David

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Convenient location between train station and city center. Clean and safe
2 nachten verbleven in maart 2024
Reactie van Łukasz Gądek op 20 mrt 2024
Dear David,Thank you ever so much for taking the time to share your glowing feedback with us. Your 5/5 review truly made our day!We're thrilled to hear that you found our hotel's location convenient, nestled perfectly between the train station and the city center. Moreover, we are delighted that you found our premises to be clean and safe. Maintaining a pristine environment and providing a secure setting for our guests are paramount to us, and we're overjoyed to hear that we succeeded in providing you with both.Your kind words serve as a tremendous encouragement to our team, who work tirelessly to ensure every guest has a memorable experience. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Amber Design Residence Team

10/10 – Uitstekend

Jim

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent stay during our trip celebrating my wife's birthday. The hotel staff were extremely friendly and helpful. The room was just the right size for the two of us traveling. The bed very comfortable, and we were close to everything including transportation however located on a quiet street. We would happily stay here again and recommend to anyone.
5 nachten verbleven in februari 2024
Reactie van Dominika Majcher op 7 mrt 2024
Dear JimThank you so much for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay at Amber Design Residence.It means a lot to us to hear that you found our hotel this good.We hope to see you next time!

10/10 – Uitstekend

Bradley Clive

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were a bit shocked when we arrived to not see a traditional hotel entrance especially for a 4 star hotel. We pressed the buzzer and we were let in and then it all changed. Although the reception area is not a traditional one as mentioned above we found the reception lady Gabriella to be very welcoming and her english was really quite good too. No translation issues at all. She checked us in and we took the lift to our floor. The hotel has 4 floors and we were on the top floor. It is immaculately presented and there are additional bathroom items incl toilet rolls to take if needed from reception. The hotel does not have a diningroom but we were advised that they have an arrangement with a very nearby bistro cafe for breakfast, etc. The hotel is in the old town and 2 small blocks from the main strip and main square. There are too many good restaurants around but we found the best ones in the streets behind the main square. We will definitely be going back and we will again book at the Amber Design Residence. 5 stars!!
3 nachten verbleven in maart 2024
Reactie van Dominika Majcher op 10 mrt 2024
Dear BradleyThank you for your review. We are thrilled to hear that you enjoyed your stay at Amber Design Residence and found our Gabriella so welcoming!Your feedback on our convenient location, immaculate presentation, and nearby dining options is much appreciated.We look forward to welcoming you back for another exceptional experience!Kind regards

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed 6 days. This the perfect location - 10 mins walk from the station for cheap & easy access to airport & salt mine. Next to the park at the edge of Old Town. Peaceful and quiet, yet seconds from lovely restaurants & bars. Hotel itself has friendly staff and is very quiet at night. Only gripe is that the 'double' beds are singles pushed together (with a mattress topper) & with single duvets, which does not make for 'romance'.. But, unless you are looking to be in the heart of the madness of the city square area.. this is the best place to stay and we would stay again.
5 nachten verbleven in februari 2024
Reactie van Kinga Kawucha op 3 mrt 2024
Dear Steve,Thank you for sharing your fantastic experience during your stay. We're delighted to hear that you had an excellent stay with us.Our staff's helpfulness and our central location, within walking distance of everything, are key features we take pride in. We look forward to the opportunity of hosting you again in the future! Warm regardsAmber Design Residence Team

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Kinga Kawucha op 3 mrt 2024
Dear Catherine,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not-too-distant future.Kind regardsAmber Design Residence Team

10/10 – Uitstekend

Nichola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely 4 night stay. The room was comfortable and well thought out. The staff were very friendly and helpful. We booked direct and the price was very good. Walkable to the old town (10-15 mins) and the market square (5 mins) Would definitely stop here again.
4 nachten verbleven in februari 2024
Reactie van Dominika Majcher op 29 feb 2024
Dear NicholaThank you for taking the time to share your valuable feedback with us!We sincerely appreciate being your choice for a stay in Kraków and are delighted that you found our hotel to be great.We hope to have the opportunity to welcome you back in the future!

10/10 – Uitstekend

Sandra

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice staff, perfect location, safe environment, clean and well equipped rooms
4 nachten verbleven in februari 2024
Reactie van Kinga Kawucha op 22 feb 2024
Dear Sandra,Thank you very much for taking the time to leave such a lovely review of your stay with us. It is great to know that you nevertheless found your entire experience to be great, especially our staff, cleanliness and location. We hope that for your next trip to Krakow, we will have the pleasure of seeing you again!Kind regardsAmber Design Residence Team

10/10 – Uitstekend

Jose F.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to public transportation.
2 nachten verbleven in december 2023
Reactie van Dominika Majcher op 20 feb 2024
Dear JoseThank you for sharing your thoughts after a stay at our hotel. We are happy you found our location as an advantage.It would be lovely to have you back one day as our guest!Kind regards

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Tomasz op 10 feb 2024
Dear Katie,Thank you for choosing to stay with us and for taking the time to share your feedback on Hotels.com!We are thrilled to hear that you had a perfect 10/10 experience during your recent visit. Your satisfaction is our utmost priority, and we are delighted that you enjoyed your stay with us.Should your travels bring you back to Krakow, we would be honored to welcome you again. Please do not hesitate to reach out if there is anything we can assist you with for your future stays.Warm regards,Amber Design Residence Team

10/10 – Uitstekend

Miguel

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Kinga Kawucha op 9 feb 2024
Dear Miguel,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us. We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team

10/10 – Uitstekend

Ciaran

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value for money, located in the centre of the Old Town. Close to everything in thy centre.
1 nacht verbleven in februari 2024
Reactie van Dominika Majcher op 7 feb 2024
Dear CiaranThank you for your feedback. We are happy to hear you enjoyed our central location near the Main Square!We hope to have the opportunity to welcome you back one day in the future.Safe travels!

8/10 – Goed

Edwin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice facility. Good service but they need better pillows.
Reactie van Dominika Majcher op 7 feb 2024
Dear Edwin,Thank you for your feedback after a stay with us.We are truly happy that our service made it up to your expectations.As for our pillows, on special request, we deliver ergonomic pillows to the rooms, which are quite firmer in comparison to our standard pillows.We always encourage our guests to contact the front desk regarding any inconvenience that may appear, so we can find a solution to make the stay more comfortable.Kind regards

10/10 – Uitstekend

paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location. 10 mins from main rail station. All Old Town sights with 5-10 mins. Large , clean, quiet room.
3 nachten verbleven in januari 2024
Reactie van Tomasz op 3 feb 2024
Dear Paul,Thank you for your fantastic review of Amber Design Residence!It's wonderful to know that you found your room to be large, clean, and quiet. Ensuring our guests have a comfortable and peaceful stay is always a top priority for us.We sincerely appreciate your kind words and the time you took to share your experience. Should your travels bring you back to Krakow, we would be delighted to welcome you again.Thank you once more, and we hope to host you again at Amber Design Residence.Warm regards,Amber Design Residence Team

10/10 – Uitstekend

Dean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel
Staff were great and location was 5 minute walk from main square but still very quiet.
4 nachten verbleven in januari 2024
Reactie van Kinga Kawucha op 2 feb 2024
Dear Dean,Many thanks for taking some of your time to share these kind words about your experience with us. We would like to express our sincere gratitude for this wonderful review!We are glad to hear that our staff made such a good impression on you, our rooms and the service were up to your expectations.Many regardsThe Team of Amber Design Residence

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location in a quieter area but still in the centre. Staff were friendly, helpful and informative. Room was modern, spacious and very clean.
3 nachten verbleven in januari 2024
Reactie van Tomasz op 30 jan 2024
Dear Ian,Thank you for choosing Amber Design Residence and for sharing your delightful experience!We're delighted to read your positive comments, especially about our perfect location. It's wonderful to know that you appreciated the balance of being in a quieter area yet still centrally located. Our team takes pride in being friendly, helpful, and informative, ensuring that you feel welcomed and well-informed throughout your stay.Your compliments on our modern, spacious, and very clean rooms are truly appreciated. We strive to create an environment where guests can unwind and enjoy their time in Krakow.Should your future plans bring you back to our charming city, we would be honored to host you again.Thank you once more for your kind words. We look forward to the opportunity of welcoming you back to Amber Design Residence.Best regardsAmber Design Residence Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay here!
A beautiful boutique hotel. Very well appointed, amazing location, very clean, and a great staff willing to help.
3 nachten verbleven in januari 2024
Reactie van Kinga Kawucha op 24 jan 2024
Dear Guest,Thank you very much for all your lovely words regarding your recent stay with us. We are truly thankful for your time spent writing this lovely review and for the possibility of hosting your stay in Kraków. We hope that soon we can meet again in the historic heart of Poland!Warm regardsAmber Design Residence Team

8/10 – Goed

Adrian

1 nacht verbleven in januari 2024
Reactie van Kinga Kawucha op 11 feb 2024
Dear Adrian,Thank you for taking the time to give us your valuable review regarding your stay with us. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.If there is anything that you feel we could have done further to achieve an excellent score, please do not hesitate to contact us.Warm regards,Amber Design Residence Team

10/10 – Uitstekend

Stephania

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just returned from a 2 night stay at Amber Design Residence and could not recommend this hotel enough. It’s in a perfect location under a 5 minute walk from the square but also set back far enough to be super quiet at night. All staff were very friendly and always willing to help with any questions about the hotel and things to do in Krakow. Rooms were very clean too. The only thing to note is that the room was a bit cold at night, even with the radiator on max. Apart from that, I couldn’t fault the hotel and will definitely return here on our next trip.
2 nachten verbleven in januari 2024
Reactie van Monika Pieczara op 19 jan 2024
Dear Stephania, Thank you for your great feedback! We are glad you enjoyed your stay and thank you for the positive reviews of our location, cleanliness, and staff. The property is very well maintained thanks to the hard work of our housekeeping staff, who are very important to our facility. We will share these kind words from you with everybody on our Team. We truly look forward to seeing you again! Many regards! Amber Design Residence Team

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a fabulous stay. Great location. Brilliant staff.
3 nachten verbleven in november 2023
Reactie van Monika Pieczara op 19 jan 2024
Dear Robert, Thank you so much for your kind review. We are pleased to hear how much you enjoyed your stay with us, and we could not ask for more. We truly hope to welcome you to our hotel again in the future. Many regards Amber Design Residence Team

10/10 – Uitstekend

Gabriel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Must stay hotel in Kraków
Lovely, welcoming hotel in Krakow old town. Clean and comfortable.
1 nacht verbleven in januari 2024
Reactie van Tomasz op 10 jan 2024
Dear Gabriel,Thank you for taking the time to share your experience at Amber Design Residence! We are thrilled to receive your wonderful review.Being described as a "must-stay hotel in Krakow" is truly an honor for us. We are delighted that you found our hotel lovely and welcoming, and that you enjoyed the cleanliness and comfort we strive to provide.Your perfect 10/10 rating warms our hearts, and it's the greatest reward for our dedicated team.We genuinely appreciate your support and look forward to the pleasure of welcoming you back to Amber Design Residence!Warm regards,Amber Design Residence Team