Voorkant accommodatie - avond/nacht

Beoordelingen van Bachleda Luxury Hotel Krakow - MGallery

5 out of 5

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 158 van 168 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 168 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 168 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 168 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 168 beoordelingen" "

10/10

Netheid

9,8/10

Personeel en service

9,8/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Christiaan

10/10 – Uitstekend

Wim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10/10
Prachtig hotel met uitstekende service. Heerlijk restaurant in het hotel.
2 nachten verbleven in december 2021
Reactie van Krzysztof Sowa, General Manager op 7 dec 2021
Thank you for your review and praising for our team. We are more than glad that you have also enjoyed your culinary journey at our Gavi Restaurant. We hope welcome you back soon again!

10/10 – Uitstekend

Nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an excellent hotel. The staff are especially friendly and efficient. It’s located in a convenient area with a 10 minute walk to the centre and 2 minutes from the river and Wawel Castle. There was some road works going on close to the hotel, but they’re likely to be completed soon. Overall an excellent place to stay in Kracow.
7 nachten verbleven in april 2024
Reactie van Marcin PR op 24 apr 2024
"Thank you for your wonderful review! We're delighted to hear that you found our hotel excellent, with friendly and efficient staff. It's great that you found the location convenient, with a short walk to the center and close proximity to the river and Wawel Castle. We appreciate your understanding about the road works nearby, and we're confident they'll be completed soon. Overall, we're glad you had an excellent stay in Krakow. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel. Staff are friendly and helpful. Lovely restaurant and comfortable rooms. I really can’t say enough and I’ve stayed in hundreds of hotels in my 71 years.
5 nachten verbleven in april 2024
Reactie van Marcin PR op 24 apr 2024
Thank you for your kind words! We're thrilled to hear that you found our hotel wonderful, with friendly and helpful staff. It's great to know that you enjoyed the lovely restaurant and comfortable rooms. We truly appreciate your feedback, especially from a seasoned traveler like yourself. We hope to have the pleasure of welcoming you back for another fantastic stay!

10/10 – Uitstekend

Linda

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superfint hotell! Ble totalrenovert rett før covid stengte det ned. Alt er nytt og fresht, men likevel lunt og koselig. Interiøret føles luksuriøst med flotte lamper, kunst, slipte speil, skinn- og fløyelsmøbler. Veldig hyggelig personale, god frokost, god middag, og baren serverte de kanskje beste drinkene jeg noen gang har fått. Flott velværeavdeling. Bassenget har flere typer massasjedyser med godt trykk. Man kan svømme noen få tak, så det er større enn et vanlig boblebad, men det er ikke et svømmebasseng. Tilbud om massasje på hotellet, men prøvde ikke. Rommet hadde stor kingsize seng. Den var komfortabel, det samme var lenestolene. Veldig fint rom og bad. Nespressomaskin og minibar. Ligger i gangavstand til både markedsplassen og det jødiske kvarteret, midt mellom de to bydelene, og nær elva og slottet. Anbefales!
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Patricia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a remarkable hotel, from the moment we arrived staff were amazing. They couldn't do enough for us in fact one lovely male employee came after us and asked if we needed an umbrella s it was going to rain. The room was huge we had 2 singles in a premier room. Best hotel I have ever stayed
7 nachten verbleven in december 2023

10/10 – Uitstekend

Daniela

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel with a nice service and the delicious restaurant
3 nachten verbleven in december 2023

10/10 – Uitstekend

Peter, Brighton

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not much to say, other than first class… we had a fantastic stay and will certainly be returning soon.
5 nachten verbleven in december 2023
Reactie van Marta Palmąka, PR & Marketing op 17 dec 2023
Thank you for choosing to stay with us at The Bachleda Luxury Hotel. We are thrilled to hear that you had a fantastic experience during your time with us. Providing a first-class experience for our guests is our top priority, and we're delighted to know that we met your expectations.Your kind words are truly appreciated, and we look forward to the pleasure of welcoming you back for another memorable stay in the near future.

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a lovely hotel. Friendly and welcoming staff, great location and luxurious rooms and facilities. We had a wonderful, relaxing break - thank you!
4 nachten verbleven in november 2023
Reactie van Marta Palmąka, PR & Marketing op 17 dec 2023
Thank you for choosing The Bachleda Luxury Hotel for your stay, and for taking the time to share your positive experience. We're delighted to hear that you found our hotel to be a lovely and welcoming place, and that you enjoyed the luxurious rooms and facilities.Our team strives to create a memorable and relaxing experience for our guests, and it's rewarding to know that we succeeded during your stay.If your travels bring you back to Krakow, we would be thrilled to welcome you again.

10/10 – Uitstekend

john lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No hesitation in recommending this hotel. The rooms were spotless, comfortable and beautifully decorated. Good choice for breakfast, everything nicely presented. What really stood out was the exceptional service offered by the staff, they went above and beyond. As an example, heavy local traffic prevented taxis from picking us up to take us to the airport. To get round the problem, a member of staff arranged a taxi to meet us 5 minutes away. He walked with us and stayed until we were on our way. Definitely 5 star service.
3 nachten verbleven in november 2023
Reactie van Marta Palmąka, PR & Marketing op 5 dec 2023
Thank you so much for your glowing review and for recommending The Bachleda Luxury Hotel. We are thrilled to hear that you enjoyed your stay, found the rooms spotless and comfortable, and appreciated the beautiful decoration. It's especially heartening to know that our staff's exceptional service stood out during your visit.We understand the challenges with local traffic, and we're pleased to hear that our team went above and beyond to ensure you had a smooth experience getting to the airport. Providing 5-star service is our commitment, and it's rewarding to know that we met your expectations.We look forward to welcoming you back on your next visit to our hotel.

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We’ve just arrived home from a wonderful stay at The Bachleda. The hotel itself is stunning, the attention to detail was superb and the staff were friendly and helpful from the moment we checked in. We looked forward to our breakfasts each morning, the food was fantastic and there is a wide variety of hot and cold options to choose from. We also made use of the sauna and pool facilities after our busy days out and about exploring Krakow (as well as the bar downstairs, which served excellent cocktails). Thank you very much for such a memorable stay!
3 nachten verbleven in november 2023
Reactie van Marta Palmąka, PR & Marketing op 21 nov 2023
Thank you for taking the time to share your wonderful feedback about your recent stay at The Bachleda Hotel. We are thrilled to hear that you had a memorable experience and that you enjoyed the stunning ambiance, attention to detail, and the friendliness of our staff.We appreciate your kind words, and it would be our pleasure to welcome you back for another fantastic stay in the future.

10/10 – Uitstekend

Andrea Tanja

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Marta Palmąka, PR & Marketing op 1 nov 2023
Thank you!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Hotel
4 nachten verbleven in oktober 2023
Reactie van Marta Palmąka, PR & Marketing op 27 okt 2023
Thank you!

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location
Reactie van Marta Palmąka, PR & Marketing op 27 okt 2023
Thank you for your feedback! We're delighted to hear that you found our hotel's location to be perfect. We appreciate your kind words and hope to welcome you back to our hotel in the future.

10/10 – Uitstekend

Adam

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Marta Palmąka, PR & Marketing op 27 okt 2023
Thank You!

10/10 – Uitstekend

NICOLAS

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très près du château accessible à pied, calme, très bien insonorisé, très bon restaurant, très bons conseils culinaires et de vins par le serveur, SPA très agréable et accessible tard le soir pour un moment de détente, bon accueil.
3 nachten verbleven in oktober 2023
Reactie van Marta Palmąka, PR & Marketing op 1 nov 2023
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel conveniently located, quiet, and well-appointed. It's great to know that you enjoyed the culinary offerings and wine recommendations from our restaurant staff. We are pleased that you had a relaxing time at our spa and that our late-night accessibility met your needs. Your kind words about our team's service are greatly appreciated.We look forward to welcoming you back for another enjoyable stay in the future.

10/10 – Uitstekend

Puneet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property and very helpful staff! Our stay was very comfortable and luxurious.
2 nachten verbleven in september 2023
Reactie van Marta Palmąka, PR & Marketing op 10 okt 2023
Thank you for your wonderful feedback! We're delighted to hear that you had an excellent and comfortable stay at our property. It's fantastic to know that you found our staff helpful and that you enjoyed the luxurious experience.We appreciate your kind words and hope to have the pleasure of welcoming you back for another outstanding stay in the future.

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the best hotels I have stayed in.
Lovely hotel, excellent staff, very attentive. Rooms very comfortable. Lovely breakfast. Really nice ambience. Definitely lived up to 5 stars. Close to town and the river. We ordered a taxi with the hotel and because it was 10 minutes late, they paid for it, which we totally didn’t expect. So excellent, one of the best hotels for service.
4 nachten verbleven in oktober 2023
Reactie van Marta Palmąka, PR & Marketing op 10 okt 2023
Thank you for your delightful feedback! We are thrilled to hear that you found our hotel lovely and that our staff provided excellent and attentive service. It's wonderful to know that you enjoyed the comfortable rooms, lovely breakfast, and the overall ambience that lived up to our 5-star standard.We're glad to hear that our team went above and beyond to ensure your satisfaction, even covering the cost of the taxi due to a slight delay. We aim to exceed expectations, and we're delighted to have made your stay exceptional.Thank you for choosing our hotel. We look forward to the opportunity of welcoming you back in the future.Warm regards,

10/10 – Uitstekend

Bjørn Ronny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Marta Palmąka, PR & Marketing op 5 okt 2023
Thank you!

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in september 2023
Reactie van Marta Palmąka, PR & Marketing op 17 okt 2023
Thank you!

10/10 – Uitstekend

SANDRA

2 nachten verbleven in september 2023
Reactie van Marta Palmąka, PR & Marketing op 10 okt 2023
Thank you!

10/10 – Uitstekend

Paul, NAPLES

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic property, great breakfasts, good kitchen, well stocked rooms. Nearly a 5 star hotel! The only observation is that the bed was turned over the first night and never again, and the presentation of the laundry was lacking. Everything else was truly fantastic.
5 nachten verbleven in september 2023
Reactie van Marta Palmąka, PR & Marketing op 18 sep 2023
Thank you for sharing your feedback about your recent stay at our property. We are thrilled to hear that you had such a positive experience overall, and we greatly appreciate your kind words.It's wonderful to know that you enjoyed our fantastic property, delicious breakfasts, well-stocked rooms, and the overall quality of our facilities. Your praise means a lot to us.Your comments are invaluable to us, and they help us improve our services. We look forward to having the pleasure of welcoming you back in the near future.

10/10 – Uitstekend

steven, Tomball

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and staff was very nice and helpful, only small issue is parking
1 nacht verbleven in augustus 2023
Reactie van Marta Palmąka, PR & Marketing op 16 aug 2023
Thank you for sharing your opinion about your recent stay. We are glad that you have enjoyed your time with us.We look forward welcoming you back again.

10/10 – Uitstekend

Angelo

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very high Luxury hotel. The restaurant is amazing and the bar at night is one of a kind. (Top Cocktails )
3 nachten verbleven in augustus 2023
Reactie van Marta Palmąka, PR & Marketing op 11 aug 2023
Thank you for your fantastic feedback! We're thrilled to hear that you had a luxurious experience during your stay.We greatly appreciate your compliments about our restaurant and the amazing dining experience you had. Providing exceptional dining options is what we aim for.It's great to know that you enjoyed our bar's unique atmosphere and top-notch cocktails. Thank you for choosing our hotel and for sharing your positive experience.

10/10 – Uitstekend

Laura

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juli 2023
Reactie van Marta Palmąka, PR & Marketing op 31 jul 2023
Thank you!

10/10 – Uitstekend

Eduardo Jose

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2023
Reactie van Marta Palmąka, PR & Marketing op 13 jul 2023
Thank you!

10/10 – Uitstekend

Lisa

2 nachten verbleven in juni 2023
Reactie van Marta Palmąka, PR & Marketing op 13 jul 2023
Thank you!

4/10 – Matig

Mark

Reisde met een groep
Positief: Netheid, personeel en service
Good location but the 2 loads of laundry was $280! That's fairly insulting makes one think they are laundering more than clothes.
Reactie van Marta Palmąka op 6 jun 2023
Thank you for sharing your thoughts about your recent experience at our hotel. We appreciate your positive feedback regarding our convenient location. We apologize for any confusion or frustration you may have experienced with the laundry charges. We would like to clarify that our laundry prices are clearly marked next to each item on the list provided. As you had to mark every piece of cloth to laundry, we assume that you had the opportunity to review the prices in advance. We realize that they are not the lowest, but we use the services of a professional external company.We strive to provide transparent pricing for all our services, including laundry, to ensure that our guests are aware of the costs associated with their requests. However, we understand that the total amount may have come as a surprise.We hope to have the opportunity to welcome you back in the future, providing you with a more positive experience.

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Such a fabulous place to stay and about a 10min walk to the town square. The staff can’t do enough for you and are very friendly. Bed very comfortable and the whole hotel is immaculate. Bar and restaurant is superb. Thankyou for a fantastic stay.
2 nachten verbleven in mei 2023
Reactie van Marta Palmąka op 30 mei 2023
Thank you so much for taking the time to share your fabulous experience with us! We are thrilled to hear that your stay at our hotel was such a fantastic one.It's wonderful to know that our convenient location, just a short 10-minute walk to the town square, suited your needs perfectly.We are especially grateful for your kind words about our staff. Our team is dedicated to delivering exceptional service and creating a welcoming atmosphere for our guests. It's delightful to hear that they went above and beyond to ensure your comfort and satisfaction throughout your stay.We are delighted that you found your bed to be very comfortable.Moreover, we are thrilled that you enjoyed our Opus Lounge Bar and Gavi Restaurant. Once again, we thank you for choosing our hotel and for sharing your wonderful feedback. We hope to have the pleasure of welcoming you back soon for another fabulous stay.

10/10 – Uitstekend

Line

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nydelig hotell
Dro som par, hadde et flott opphold. Vil spesielt trekke fram renholdet av rommet. Tror aldri vi har vært på et så rent hotellrom noen gang. Rommet var nydelig, og servicen ved hotellet var upåklagelig. Det eneste, om vi skal være veldig pirkete, var servicen ved frokosten. Utvalget var flott, og hadde alt du kunne ønske deg. Men det var stadig tomme fat, tomt for juice etc. Vi fikk heller aldri spørsmål om vi ville ha påfyll av kaffe. Men som sagt, dette er kun småpirk. Alt i alt er vi strålende fornøyde med oppholdet.
3 nachten verbleven in mei 2023
Reactie van Marta Palmąka op 24 mei 2023
Thank you for sharing your feedback about your recent stay at our hotel. We are thrilled to hear that you had a great experience overall and that the cleanliness of the room stood out to you. We take great pride in providing a clean and comfortable environment for our guests, and it's wonderful to know that it exceeded your expectations.We appreciate your kind words about our lovely rooms and impeccable service. Our team works hard to ensure that every guest feels well taken care of, and your appreciation means a lot to us.We apologize for any inconvenience you experienced during breakfast service. We appreciate your constructive feedback.Your comments are invaluable to us as they help us improve our services and provide an even better experience for our guests. We are delighted that these minor issues did not detract from your overall enjoyment of your stay.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future and providing you with an even more flawless experience.

10/10 – Uitstekend

Linda

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a very nice hotel with excellent service. They couldn't have been nicer. It's close to the city center for easy walking. Highly recommend.
3 nachten verbleven in april 2023
Reactie van Jakub Kuczmaszewski op 16 mei 2023
Dear Ms. IngogliaThank you for your opinion.We love to see that you enjoyed your stay. Our main goal is to provide excellent service and ensure our Guests feel welcome in our hotel. We hope to see you next time.Yours sincerelyJakub KuczmaszewskiFront Office

10/10 – Uitstekend

Rhianna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel just a short walk from the castle and central market square. The room was comfortable and very clean. Staff were friendly and helpful. Highly recommend!
4 nachten verbleven in april 2023
Reactie van Marta Palmąka op 5 mei 2023
Dear Rhianna, thank you for your recommendation. We are thrilled to know that we have met your expectations. We look forward welcoming you back again!

10/10 – Uitstekend

steven, Tomball

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good professional service. The Restaurant is very good, only negative that parking could be better, otherwise very good hotel
1 nacht verbleven in april 2023
Reactie van Marta Palmąka op 27 apr 2023
Dear Steven, thank you for sharing your opinion with us!We are more than happy that you have enjoyed your time with us as well as dishes at Gavi Restaurant.We look forward to welcome you back soon.

10/10 – Uitstekend

callum timir

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good 👍
3 nachten verbleven in april 2023
Reactie van Marta Palmąka op 27 apr 2023
Thank you for sharing your opinion with us!

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Marta Palmąka op 13 mrt 2023
Dear Margaret,thank you for your opinion after your recent stay.We hope to welcome you back soon!

10/10 – Uitstekend

Danylo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Marta Palmąka op 27 feb 2023
Thank you!

10/10 – Uitstekend

Barbara, CHICAGO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Truly a gorgeous resort and amazing staff.
Reactie van Marta Palmąka op 27 dec 2022
Thank you for sharing your opinion. We are very happy that you have enjoyed your stay with us. We hope to see you soon again!

10/10 – Uitstekend

Oliver

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel and staff
Reactie van Marta Palmąka op 7 dec 2022
Dear Olivier, thank you for sharing your opinion after your recent stay. We are really glad that you have enjoyed your stay with us. Thank you for compliments for our team!We hope to welcome you back again!Kind regards,

2/10 – Ontzettend slecht

patrick

1 nacht verbleven in november 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2022
Reactie van Marta Palmąka op 2 nov 2022
Thnak you for sharing your opinion!

10/10 – Uitstekend

magdalena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Przepiekny hotel, wspaniala profesjonalna obsluga , smaczne śniadanie w restauracji hotelowej , dogodna lokalizacja . Godny polecenia !
1 nacht verbleven in oktober 2022
Reactie van Marta Palmąka op 17 okt 2022
Pani Magdaleno, dziękujemy za wybór Bachleda Luxury Hotel oraz podzielenie się swoją opinią oraz rekomendację. Cieszymy się spełnliśmy Pani wymagania. Dziękujemy za komplementy dla naszego zespołu.

10/10 – Uitstekend

Marzena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Highly Recommend this hotel
1 nacht verbleven in september 2022
Reactie van Marta Palmąka op 3 okt 2022
Dear Richard,thank you for choosing Bachleda Luxury Hotel and sharing your opinion. We hope to welcome you back soon again!

10/10 – Uitstekend

Tuija

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2022
Reactie van Marta Palmąka op 29 sep 2022
Thank you for sharing your opinion after your stay.We hope to welcome you back soon again!

2/10 – Ontzettend slecht

Andy

Negatief: Netheid, personeel en service
1 nacht verbleven in augustus 2022
Reactie van Krzysztof Sowa, General Manager op 12 sep 2022
Dear Andy, we are sorry that you have not decided to share with us what aspects have not met your expectations and caused such a low rate of our hotel.As we want to deliver only the highest quality of our services, we would really appreciate if you contact us directly and share details of your stay.Kind regards.

10/10 – Uitstekend

Beverly

1 nacht verbleven in augustus 2022
Reactie van Krzysztof Sowa, General Manager op 12 sep 2022
Dear Beverly, thank you for your opinion. We hope to welcome you back again!Kind regards!

10/10 – Uitstekend

David

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2022
Reactie van Krzysztof Sowa, General Manager op 12 sep 2022
Thank you!

10/10 – Uitstekend

andrzej

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall excellent hotel
2 nachten verbleven in juli 2022
Reactie van Krzysztof Sowa, General Manager op 12 sep 2022
Dear Andrzej, thank you for sharing your opinion. We look forward welcoming you back again.

10/10 – Uitstekend

CHRISTOPHER

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2022
Reactie van Krzysztof Sowa, General Manager op 12 sep 2022
Dear Christopher, thank you for sharing your feelings about your stay at BLH.We hope to welcome you back again.

6/10 – Redelijk

Courtney

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Not a five star hotel
This should not be a five star hotel- it should be four star. The staff is not trained to be of the quality of a five star establishment. They are surly- unhelpful- sometimes rude and generally have a poor attitude- especially the front desk managers and concierge.
3 nachten verbleven in juli 2022