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Beoordelingen van The Bellafonte - Luxury Oceanfront Hotel

4 out of 5
The Bellafonte - Luxury Oceanfront Hotel
10 EEG Boulevard, Kralendijk, Bonaire

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 85 van 107 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 107 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 107 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 107 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 107 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

marjon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooi uitzicht
De plek is prachtig met uniek uitzicht op de zee! Woonruimte met keuken prima verzorgd. Slaapkamer/badkamer relatief klein. Veel lawaai van de airco en als je raam open wilt zetten veel geluiden van de andere airco’s. Badkamer rook in de ochtend naar riolering wat niet zo lekker was. Helaas, nogmaals de plek is geweldig !!
5 nachten verbleven in januari 2020

8/10 – Goed

Liesbeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Neil

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is located on the water, which allows for swimming, snorkeling, and diving right from the pier. The pier is also shaded, which makes lounging a relaxing experience. There is a dive shop across the street for all water activities, and dive tanks are kept onsite. The staff was extremely friendly and helpful, which made my stay very enjoyable.
11 nachten verbleven in februari 2024
Reactie van Carlijn op 23 feb 2024
Dear Neil, thank you so much for your review! We are more than happy to heat that you had a very enjoyable stay and enjoyed our pier so much.

10/10 – Uitstekend

Priscila

Positief: Netheid, comfort kamer
Excelente!
Espetacular o hotel, impecável!!
4 nachten verbleven in december 2023
Reactie van Carlijn op 13 dec 2023
Dear Priscila, Thank you for your review. I am happy to hear that you enjoyed your stay and loved our hotel.

10/10 – Uitstekend

Isaac

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Carlijn op 9 okt 2023
Dear Isaac, Thank you so much for reviewing our hotel with 5 out of 5!

10/10 – Uitstekend

Emily R

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property! Comfy beds, and quiet! Diving gear outdoor storage and rinse take available! Beautiful view, excellent staff and everyone was so kind. We had everything we needed here! Thank you for having us!! We would definitely stay here again!
7 nachten verbleven in september 2023
Reactie van Carlijn op 4 okt 2023
Dear Emily, Thank you so much for your 5-star review! We are more than happy to hear that you had everything you needed during your stay and that you think so highly of our staff.

10/10 – Uitstekend

Nathan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
What an awesome boutique hotel. The hotel could not be nicer, or the staff friendlier. Online pictures cannot do this place justice. We will definitely return!!!
4 nachten verbleven in september 2023
Reactie van Carlijn op 3 okt 2023
Dear Nathan, Thank you so much for your 5 star review. We are more than happy to heat that you had an awesome experience at our hotel.

10/10 – Uitstekend

Laura

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and helpful staff. Room was newly refurbished, very comfortable. Has everything you need during your stay. Conveniently located, minutes from town and from Southern dive sites. Nice pier to relax or go for a swim. Quiet
7 nachten verbleven in juli 2023
Reactie van CEO op 24 jul 2023
Thank you for rating your stay at The Bellafonte as a 5-star experience. We hope we may see you again at a future return visit.

8/10 – Goed

John

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in juli 2023

10/10 – Uitstekend

Joy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a beautiful hotel and the staff was attentive. This hotel had the perfect view and the perfect dock to go snorkeling. We look forward to use Bellafonte in our future trips to Bonaire!
7 nachten verbleven in juni 2023
Reactie van CEO op 17 jul 2023
Thank you Joy for staying with us at The BellafonteWe are also looking forward to your future visit

10/10 – Uitstekend

Joseph

Positief: Netheid, comfort kamer
AMAZING STAFF…
Property deserves a five star review mainly because of the amazing staff of Carolijn and the rest of the gang (Koen, Carl, Minke, Tamar, Lisa, Ashley - in no particular order) were simply awesome. They went above and beyond. One night was a welcome evening and we were served delicious snacks w free wine and beer. Snorkeling arnd hotel pier was great. Beds super comfy. What else can u ask for? Planning another vacay back to Bellafonte already!
6 nachten verbleven in mei 2023

10/10 – Uitstekend

Jennifer

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2023

10/10 – Uitstekend

Lewis

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful small luxury oceanside property with amazing access to snorkeling right off the dock! Very friendly and accommodating staff. Awesome happy hour on Thursday evenings with drinks and great hor d'oeuvres. Wonderful intimate setting for our 20 year anniversary ❤️
7 nachten verbleven in april 2023
Reactie van CEO op 1 mei 2023
So nice to read you had such a great experience at The Bellafonte, while celebrating your 20 year anniversary. Thank you for staying with us and we hope to see you back again anytime soon.

10/10 – Uitstekend

carrie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous view. Wonderful staff.
5 nachten verbleven in april 2023
Reactie van CEO op 19 apr 2023
Thank you for your 5 star rating and describing our staff as wonderful. We really appreciate that.

2/10 – Ontzettend slecht

kathleen

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
One reason we chose this hotel was that it is non-smoking. However the staff would not enforce this rule and we were plagued by neighbors who smoked inside their unit and the smoke came through the vents to our unit. A real “luxury” resort knows how to resolve issues. We called over 10 times and went to the office and they didn’t know what to do. We asked to speak to the manager but they didn’t let us. They refused to move us and they should have made the smokers leave. We feel ripped off for an overpriced smoke filled room. Do not stay here.
3 nachten verbleven in maart 2023

10/10 – Uitstekend

Gerald

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2023
Reactie van CEO op 3 apr 2023
Thanks for your 5 star rating!

8/10 – Goed

Charles

Reisde met partner, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Checkin was simple & straightforward. The attendants (trainees) were very nice and accommodating. View of the ocean was beautiful and room was clean.
6 nachten verbleven in maart 2023
Reactie van CEO op 29 mrt 2023
Thank you Charles for staying at The Bellafonte and for rating our hotel a 4 out of 5 stars.

10/10 – Uitstekend

Michael

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a small, intimate hotel. The staff is very friendly and helpful. If you’re looking for a quiet spot along the ocean, there is no better spot.
5 nachten verbleven in februari 2023
Reactie van CEO op 27 mrt 2023
Thanks for staying at The Bellafonte. We are very pleased to read you enjoyed your stay!

10/10 – Uitstekend

OANA

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful property, with excellent conditions, and very nice staff (Olof, Ashley, Clarijn)
3 nachten verbleven in januari 2023
Reactie van LT op 27 jan 2023
Thanks for staying with us at The Bellafonte and thanks for your great feedback. Olof, Ashley and Carlijn greet you back and we hope to see you again anytime soon.

10/10 – Uitstekend

Alan, Bristol

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hosts. Very well kept.
Reactie van CEO op 2 jan 2023
Thank you for staying at The Bellafonte. We hope to see you again anytime soon.

10/10 – Uitstekend

Juan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service, beautiful property, very nice pier.
3 nachten verbleven in november 2022
Reactie van CEO op 2 jan 2023
Thanks for your excellent review and nice to read you have enjoyed our pier so much.

10/10 – Uitstekend

Grant

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was our first time staying at the Bellafonte. We loved the location, the amenities (even though parking is at a premium just like any other resort on the water. Staff were amazing and always eager to please the guests. We LOVED the dock area which had very comfortable loungers and was amazing to lay out and watch the fish swimming around under the dock. The house reef was fantastic to dive, and I did this almost every day. We will be back!
14 nachten verbleven in november 2022
Reactie van CEO op 2 jan 2023
Thanks for staying with us at The Bellafonte. Nice to read your will be back! We can't wait to welcome you once again.

10/10 – Uitstekend

Cody

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location and amenities with an exceptional staff!
7 nachten verbleven in oktober 2022
Reactie van CEO op 2 jan 2023
Thanks for your great review. Nice to read you rate our staff as exceptional!

10/10 – Uitstekend

Floyd

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved that you could jump right off the pier and snorkel!
5 nachten verbleven in juli 2022
Reactie van CEO op 2 jan 2023
And the best thing is that you can encounter al lot of different marine life, like squid, barracudas, porcupine, parrot fish and trumpet fishes to name a few...

6/10 – Redelijk

Meredith

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I booked this property because it was so well reviewed. I could see where it would be a 5 star stay if you had a nicer room. The staff was amazing: friendly and helpful. There was a happy hour once a week for all the guests which was lovely and the snorkeling was amazing. However, the basic room was a little disappointing. My sister called it the "Harry Potter" room as it was the small, loud room under the stairs and I think the noise was our chief complaint. We faced the road and there was zero sound proofing so you were hearing the conversations of other guests and the parking lot and road noise. Additionally, housekeeping was set up right outside of our room so the carts where always there and there was a lot of noise when they were cleaning other rooms. Our room keys only worked intermittently, even after being replaced twice. We never had enough hot water for two consecutive showers. There was also gravel delivered for the parking lot which got dust all over our bathing suits that were drying on our veranda. If you are going to splurge and get an upgraded room, I think this is probably a great hotel. However, the basic parking lot view room didn't feel very luxury. I think I would stay elsewhere if I were to visit Bonaire again.
7 nachten verbleven in juni 2022
Reactie van CEO op 2 jan 2023
Thanks for your feedback, after your stay we have upgraded a lot of our rooms and indeed our parking lot received a new layer of gravel. The studio that you booked is indeed facing our garden/parking lot. Maybe upgrade to a junior suite next time? This suite offers ocean view.

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful making dinner reservations in town and delivered our food when we ordered from the restaurant next door. Our stay was extended due to airline problems. The staff and the other guests (a great group of people) were so nice. The front desk got us a list of pharmacies when we realized my husband's heart medication was running low. We made it home safely and recommend the Bellafonte to all our traveling friends.
7 nachten verbleven in juni 2022
Reactie van CEO op 2 jan 2023
Thanks for the recommendations! We hope to see you again anytime soon!

10/10 – Uitstekend

William Jeffrey

11 nachten verbleven in juni 2022
Reactie van CEO op 2 jan 2023
Thanks for rating us 10 out of 10!

10/10 – Uitstekend

Natalia, Stanhope

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful!
3 nachten verbleven in mei 2022
Reactie van CEO op 2 jan 2023
Wonderful review! Thanks and we hope to see you again at The Bellafonte

6/10 – Redelijk

David

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
No upgrade no oceanfront
6 nachten verbleven in april 2022
Reactie van CEO op 2 jan 2023
Depending on your original booking and our occupancy, it is not always possible to give an upgrade to one of our oceanfront rooms. However we hope you still enjoyed our service and your stay on Bonaire.

10/10 – Uitstekend

EDWARD

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Quality hotel with excellent location. The higher end apartments with balconies have a gorgeous view of sunset every night. The staff is very attentive and have helped us with all restaurant reservation, as well as diving and more. And the best part: beautiful reef to explore diving right off the hotel dock. We’ll definitely return.
7 nachten verbleven in april 2022
Reactie van CEO op 2 jan 2023
Thank you very much for staying at the Bellafonte, and nice to read we were able to make your stay much more enjoyable. We are looking forward to your return visit!

10/10 – Uitstekend

Kerry, Ocean Pines

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Customer service was exceptional!
7 nachten verbleven in december 2021

10/10 – Uitstekend

Lui Dahl

Positief: Netheid, comfort kamer
Amazing place
My girlfriend and I had a wonderful vacation staying at the Bellafonte for two weeks. We were lucky to get upgraded to one of the penthouses which is amongst the nicest places I have ever stayed in the world. The room had a gorgeous private balcony with sunbeds, hanging bed, sofas and outdoor dining area and a ocean view to die for. Lovely indoor area with 2 bedrooms, walk in closet, huge living room and fully equipped kitchen. The staff (especially Yordi the manager) were very friendly and did their utmost to provide a wonderful and relaxing experience. Housekeeping kept everything very clean and we enjoyed the Room Service from the restaurant next door. Hotel has this amazing pier with crystal clear blue water which also doubles as one of the nicest dives on the island. The pier contains plenty of relaxing sunbeds, seating, outdoor showers and dive gear storage/drying rooms. Overall a complete ++ recommendation, don't think twice about booking your stay at this hotel, you will love it. Our only regret was going home.
14 nachten verbleven in oktober 2021

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, comfort kamer
A great hotel with an excellent staff
Bellafonte is a luxury style hotel that has fantastic views of the ocean. Their is a beautiful reef right off their pier that makes for a great dive unto itself. The rooms are clean, modern, fresh and very comfortable. The staff is excellent and very attentive. Carlijn, Joanna and the other office staff make you feel at home and are always smiling. We were welcomed with a local drink and a bottle of champagne by Carlijn upon arrival to our room which was a great way to begin our stay! Need help with something? Just ask and they will get you the right information or assist in helping you. A great example was Carlijn setting up my Covid test for our return back to USA. . Yordi, the property manager, is extremely helpful. Listen to his recommendations on restaurants and other activities as he is very knowledgeable and up to date on what is going on at the island. Yordi and staff also held a guests party that included hors d'oeuvre and drinks and gave us a chance to meet other guests. The property has relationship with VIP Divers for an on-site tank exchange that is very convenient and they also have a secured area for diver gear storage so you never have to bring your gear to the room. They also have outdoor showers and rinse areas. So the property is well suited for divers. Yordi also arranged for shipping a personal item that we left behind at the hotel back to USA. He went out of his way to do this. Thank you Yordi!!
7 nachten verbleven in juni 2021
Reactie van Yordi op 28 jun 2021
Dear William, Thank you so much for your stay with us and for taking the time to share your experiences. It is such a pleasure to hear you enjoyed your stay with us. I am glad to see you enjoyed our hotel and diving facilities. I would like to thank you for your kind words about our staff and I will make sure to forward your comments to them. It was truly our pleasure to assist you! William, once again I would like to thank you for staying with us. I am looking forward to welcome you back in the near future! Warm regards, Yordi S. Steenkamer General Manager

10/10 – Uitstekend

Richard H., Indianapolis, IN, USA

Positief: Netheid
Great place to stay
The hotel was very clean and accommodating. Great ocean views for the building and the pier. The employees were top notch. They were extremely polite, knowledgeable, and willing to help with anything that was needed. The rooms were very well set ip
2 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen
I had a lot of trouble deciding on a spot in Bonaire, and was very happy I chose this place
3 nachten verbleven in maart 2020

6/10 – Redelijk

D, Bonaire

Reisde met een groep
Negatief: Netheid, voorzieningen
The rooms are very nice and spacious. However, they didn’t clean the table outside and after I stayed a week they refused to let me check out after 11 (not even at 12) and when I requested a place to shower and change they wanted to charge me
7 nachten verbleven in februari 2020
Reactie van Yordi op 9 mrt 2020
Dear Mr. D, Thank you so much for your feedback. Your view on our hotel and service means a lot to us as we strive to be the best hotel in Bonaire! With that said, we take great pride in being the cleanest on the island and I have apologized to you upon check-out for the cleanliness of your table on the balcony. Bonaire's dust is definitely not a reason to not have this up to standard. Please do not hesitate to inform us about any issues in advance, in order for us to resolve this while you are staying with us. In regards to the late check-out, we are providing guests with complimentary late check-outs until 11pm if needed, however if we have an arrival on the same room we unfortunately have to have guests leave the room at the stated check-out time. However, if this is the case we will always provide guests with a room to change in without any additional costs, just like we offered you. As you wanted to make use of the shower, we did have to charge you a cleaning fee as this room was just serviced for an arriving guest. As your room was not up to standard, we provided you with this shower room complimentary. I would like to extend my sincere apologies if you feel this made your stay any less than perfect. I am really sorry to see you gave us a score less than 5 and would love to know if there is anything else we can improve on and would like to find a resolution to make your next stay with us perfect. Mr D, once again I would like to thank you for providing us with your feedback. It was a pleasure having you as our guest. Please do not hesitate to contact us if we may assist with anything else. I hope we have the honor of welcoming you back to our hotel. Warm regards, Yordi S. Steenkamer

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
We loved the friendly staff. Yordi was great! We had direct access to the water from the deck. The location was good, close to the airport snorkeling area, which was terrific. The hotel was relatively quiet except for the airplanes, but we never heard the planes while inside our room. We got a tour of some of the other rooms and plan to book one for next year. Terrific place and staff!!!
7 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The apartment is large and well designed. Of particular interest is the direct access to the sea, with its incredibly rich fauna. Two steps and you feel you're swimming in an aquarium, with beautiful fishes of all colors. Staff friendly and helpful.
4 nachten verbleven in februari 2020

10/10 – Uitstekend

Suzi, Madison, WI

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a beautiful place! Our studio was perfectly sufficient, and had what we needed to cook for ourselves. It's within walking distance to a couple of restaurants and a wonderful food cart. If you have a vehicle, parking is sufficient. The entire staff is awesome; very attentive and helpful.
8 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen
We loved the access to the beautiful turquoise water and how quiet the hotel was. My recommendation would be to have more areas with shade to sit at the ocean.
4 nachten verbleven in januari 2020

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location of this hotel is amazing, the rooms were very nice and the suites were huge. The large pier is unique for the shore and offers the best water front relaxing in the area. Swimming and snorkeling off the pier is fantastic and the reef wall just In front of this hotel is fantastic for diving. The staff were great and thier wine tasting and social get togethers were so much fun and a nice way to meet the other guests. The Winsdsock restaurant next door is also one of the best around. We will return to Bonaire and we will be back at the Bellefonte!! Thank you all so much for your hospitality.
7 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen
7 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in januari 2020

8/10 – Goed

Suz, Indiana

Reisde met partner
Positief: Netheid
Check in was fast and friendly. Staff very nice. Don’t book room 201B if you want water view. Will need a car to get into town for meals and shopping.
7 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen
We stayed at Bellafonte for our 25th Anniversary. This intimate hotel was absolutely perfect! The views from the room breathtaking and swimming right off the pier out front you can snorkel and see the beautiful fish. Most of all I can't say enough about Team Bellafonte; the staff here went above and beyond to make our stay and our Special Anniversary unforgettable! From helping with car rental, dinner reservations to a beautiful suprise upon returning to our room on our big day. Their care and attention to details is what really makes this place special. Thank You Team Bellafonte! We will certainly be back! The Ross's.
5 nachten verbleven in december 2019

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in november 2019

10/10 – Uitstekend

Michel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
13 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Staff was very helpful. Our room was fine was clean and comfortable. Uncomfortable sheets. Loved the dock and the access to the ocean.
5 nachten verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Ok
I think they gave me the worst room available on the first floor accessible from the street level. Maid person never came to do cleaning or anything else. Good location but overall disappointing.
2 nachten verbleven in november 2019