Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Grand Istana Rama Hotel

4 out of 5
Grand Istana Rama Hotel
Jl. Pantai Kuta, Kuta, Bali

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 311 van 937 beoordelingen" "
Gastenscore: 8 - Goed. 375 van 937 beoordelingen" "
Gastenscore: 6 - Redelijk. 178 van 937 beoordelingen" "
Gastenscore: 4 - Matig. 39 van 937 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 937 beoordelingen" "

7,8/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Giorgio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was nice. Every employee of the hotel was very helpfull
2 nachten verbleven in oktober 2023
Reactie van Management - Grand Istana Rama Hotel op 2 nov 2023
Dear Mr. Giorgio Tomasoa, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

8/10 – Goed

robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het is een authentiek hotel kamers een beetje gedateerd maar zeker goed . Mooi complex met verzorgde tuinen en veel groen . Prima ligging je loopt zo het strand op. Bedden goed en airco werkt goed. Ontbijt is prima en prijs kwaliteit is echt top. Vriendelijk personeel. Ondanks de drukte van kuta naast Winkelcentrum de Beachwalk merk je daar helemaal niet van. Zijn daar inmiddels al 8 jaar voor een paar dagen verbleven. Na covid zie je het hotel wel weer opknappen
3 nachten verbleven in augustus 2023
Reactie van Management - Grand Istana Rama Hotel op 16 aug 2023
Dear Mr. Robert Diepenbroek, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldige ligging, prima hotel en service.
14 nachten verbleven in december 2022
Reactie van Management op 11 jan 2023
Dear Mr. David, Warmest greetings from Grand Istana Rama Hotel - Kuta, Bali. Thank you so much for taking your time to share your experience during your recent staying at Grand Istana Rama Hotel- Kuta, Bali.Providing the highest level of hospitality is our number one priority and we sincerely apologize for the inconvenience due to project condition on your stay with us that falling short of meeting your expectations . We are working with our team to ensure that this situation will never be reflected again. Feel free to let me know shall there be any assistance that we could provide in relation to your upcoming visit.Thank you again for the rating and we wish to welcome you back in the near future.

8/10 – Goed

Henri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima wat betreft kamers (rustige plek,voldoende ver van strandweg) Prima kamers, met uitzicht op tuin. Restaurants vanwege optreden bands te lawaaiig. Goed zwembad.
7 nachten verbleven in september 2022
Reactie van Management op 21 nov 2022
Dear Mr. Henri, Warmest Greetings from Endlessly Happening Hotel!Thank you for taking the time to share your valuable feedback on our page and for choosing Grand Istana Rama as your hotel during your travel to Bali. We are delighted to acknowledge that you enjoyed our awesome location, which is exactly in front of Kuta Beach and next to the sophisticated shopping center in Bali. We are also gladly happy to acknowledge that you like our superb breakfast, lustful garden with squirrel and our friendly staff. Pertaining with live music in our bar, we do apologize for the inconvenience during your stay at Grand Istana Rama Hotel. We do understand with your concern to have better rest with peace and quiet room, and this is will be our valued feedback to enhance our service and quality. As a matter of fact, we have informed you that more than 200 guests stay in the hotel, although only one room complaint about the band sound. We have more than 25 in-house guests who need to sing together. If we stopped this music immediately, they will also complain. Please realize probably that was the beginning of open border in Bali, so this is happiness of guests come together in Bali. But, when you will come and stay with us, we will offer you a room at the back part of hotel, so there is no noisy from the bar. However, we have some more rooms at the back. For your next stay kindly ask the room that a bit at the back of hotel that has a nice garden, to reduce the music beat. Our staff will be very glad to assist you. Once again we thank you for your review which is very valuable to us and we do hope that you will give us another opportunity to serve you during your next visit to Bali. Best regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Typisch Balinees hotel, met heel behulpzaam personeel. Het bed was heerlijk en het strand aan de overkant van de weg is gezellig. Wel letten op wat je voor een bedje gaat betalen. Dat variëerde van 200 tot 50.
21 nachten verbleven in november 2018
Reactie van Eka Arifuddin - Front Office Manager op 27 dec 2018
Dear Valued Guest, thank you for taking time to share us your generous review. It's very valuable for us as a feedback to maintain and improve our hospitality continuously. We're glad you enjoyed your stay. Thank you for choosing Grand Istana Rama Hotel as your preference during your precious event in Kuta, Bali. And we're looking forward to welcome you back on your next visit to Kuta, Bali. Have an awesome day!

8/10 – Goed

Dorina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
was goed, jammer voor die te hoge bijbetaling.
verblijf was goed. ontbijt was goed. Ik vond alleen dat ik voor een verlenging van mijn kamer van 5 uur bijna evenveel moest betalen als een overnachting. op mijn reactie kreeg ik als antwoord : dat is altijd duurder dan een overnachting. ze maken gewoon misbruik van de situatie. Jammer. andere hotels in de buurt laten je langer blijven zonder betalen als je van het restaurant gebruik maakt, wat ik dus gedaan had. Dus bedenk goed voordat je dit boekt
12 nachten verbleven in augustus 2017

6/10 – Redelijk

Ruud

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Goede locatie en vriendelijk personeel
Hotel is erg gedateerd Badkamer dient gerenoveerd te worden S'avonds kun je niet rustig aan de bar zitten wegens harde muziek van de hardrock live bands, jammer😒 Ontbijfbuffet is goed in verhouding met de prijs

8/10 – Goed

Ellen, Sint Hubert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Direct aan de boulevard
Fijn hotel. Gelegen aan de boulevard. Straat over en je bent op het strand. Is wel een heel drukke weg, maar hoor je niks van als je op je kamer bent. Wel draaide er elke avond een dj en zat er een band wat nogal hard ging. Niet prettig als je zit te eten. Verder perfect en vriendelijk personeel.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, comfort kamer

10/10 – Uitstekend

Alexandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and so friendly and housekeeping are excellent. The food at the resturants is delicious and fast to be served even on a busy night. Its close to Beachwalk and other stores and the convienence of a supermarket all on your doorstep. I worked my way through the cocktail menu poolside and enjoyed them all, I wouldnt stay anywhere else...I,love walking through the grounds at night, beautifully lit, safe and quite. This hotel really is a hidden gem in the heart if Kuta.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Shawn, Round Rock

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Management op 30 apr 2024
Dear Mr. Shawn Mccown, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Chanwit, Bangkapi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good service, best location near Beachwalk Mall and Kuta beach, best breakfast and dinner, cleanest room, and I’m happier to stay here.
5 nachten verbleven in april 2024
Reactie van Management op 29 apr 2024
Dear Mr/Ms. Chanwit Ketthet, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Stephanie Nur

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always our go to hotel, the staff are so friendly and always remember us. They go above and beyond, it is why we always come back. Please consider staying here if you havent before
7 nachten verbleven in april 2024
Reactie van Management op 25 apr 2024
Dear Ms. Stephanie Nur, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 – Redelijk

Sofia

Reisde met partner
Positief: Personeel en service
The hotel was not clean at all! Showers had mould and had several insects in the room including a cockroach in the shower. Although the place wasn’t the nicest stay the staff went above and beyond. They even gave my partner a cute birthday cake during the evening. Other than that you get what you paid for I guess.
13 nachten verbleven in maart 2024
Reactie van Management op 11 apr 2024
Dear Ms. Sofia Nyeverecz,Warmest Greetings from Endlessly Happening Hotel!We sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.We would like to inform you that for the birthday cake, we provide for free for the guest who celebrate their birthday during stay with us.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

sohei

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
プールも程よい大きさで静かでGood 朝食はバイキングでしっかり食べられる スタッフも笑顔で気持ちいい
2 nachten verbleven in april 2024
Reactie van Management op 9 apr 2024
Dear Mr/Ms. Sohei Kojima, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

masahiro

11 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
Dear Masahiro San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

NAOMI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても素敵なスタッフの方たちに元気をいっぱいもらえました。 また行きたいと思える楽しい旅になりました。 心より感謝いたします。
12 nachten verbleven in maart 2024
Reactie van Management op 27 mrt 2024
Dear Naomi San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

yasunobu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Management op 27 mrt 2024
Dear Yasunobu San, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

janine carol

5 nachten verbleven in maart 2024
Reactie van Management op 15 apr 2024
Dear Ms. Janine Carol, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel, staff so friendly and the rooms were everything we wanted. Would stay here again
5 nachten verbleven in maart 2024
Reactie van Management op 27 mrt 2024
Dear Mr. David, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

2/10 – Ontzettend slecht

Nabil

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Hardly 2 stars staff
7 nachten verbleven in maart 2024
Reactie van Management op 18 mrt 2024
Dear Ms. Nabil Nammour,Warmest Greetings from Endlessly Happening Hotel!We appreciate your feedback and want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay. Your feedback is essential to us, as it helps us make necessary improvements to better serve our guests.We take your comments seriously, and we would like to learn more about the specific issues that informed to your rating of "hardly 2 stars staff." If would be fair, if you mention more details about your experience what is wrong in specific ways, it will assist us in identifying the areas that require attention and improvement.Thank you for your valuable input, We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Grand Istana Rama Hotel

8/10 – Goed

warren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Management op 4 mrt 2024
Dear Mr. Warren Isaacs, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 – Redelijk

Thandar

Reisde met een groep, Reisde met familie
Positief: Netheid
Near to Kuta beach. Safe and quiet. Convenient for food and everything. But don’t expect anything free/ cheap from this hotel. Overall fair enough for “Average” rating.
4 nachten verbleven in februari 2024
Reactie van Management op 1 mrt 2024
Dear Mr. Tandar Win,Warmest Greetings from Endlessly Happening Hotel!Thank you for your stay with us, we are glad that you are satisfied with our awesome location which is located exactly close to the beach, safe, quite and convenient for food and anything.We also do apologize for the inconveniences you experienced during your stay. Your feedback is essential for us to identify areas that require improvement, and we regret that we fell short of your expectations.Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

HITOMI

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフの方々が皆笑顔で親切でした。 お風呂のシャワーの水の臭いが気になりましたが、 それ以外は非常に満足です。 また利用させていただきたいと思います。
4 nachten verbleven in februari 2024
Reactie van Management op 27 feb 2024
Dear Mr/Ms. Hitomi Arawaka, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. We are very sorry for your concern about the smell of the water in the shower. We will investigate with our maintenance team.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Masanori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facing the courtyard, it is relaxing. You can hear animals. You can meet them. The staff is very friendly. The food is delicious. The pool is nice. All of these things are within easy reach, so it is very user-friendly.
6 nachten verbleven in februari 2024
Reactie van Management op 26 feb 2024
Dear Mr/Ms. Masanori Hashimoto,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant. It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon. Best regards, Grand Istana Rama Hotel

10/10 – Uitstekend

Reona

Reisde met een groep
Positief: Personeel en service, voorzieningen
立地、設備、顧客対応、朝食バイキングに対しコスパが良いと感じた。
3 nachten verbleven in februari 2024
Reactie van Management op 26 feb 2024
Dear Mr/Ms. Reona Suzuki, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Dayne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed many times in the past the hotel has been ungraded and restaurant upgraded ,very well kept and maintained so quiet and close to beachwalk ,if you want a easy night you can go to the 69 bar and watch the bands play .
11 nachten verbleven in februari 2024
Reactie van Management op 24 feb 2024
Dear Mr. Dayne Mcnair,Warmest Greetings from Endlessly Happening Hotel!We are delighted to receive your kind feedback and appreciate your taking the time to share your positive experiences with us. It brings us very happy to know that you have been a returning guest and have noticed our effort that we have made, both in the hotel and the restaurant.It is fantastic to hear that you enjoy the proximity to Beachwalk and the tranquility of our surroundings. We are also pleased that you have found the 69 bar to be an enjoyable spot for a relaxed evening, taking in the live music.Your continued support means a great deal to us, and we look forward to welcoming you back for many more stays in the future. Once again, thank you for choosing Grand Istana Rama Hotel, and we can not wait to have you with us again soon.Best regards,Grand Istana Rama Hotel

6/10 – Redelijk

Stevie

Positief: Netheid, personeel en service en voorzieningen
The property is in the heart of Kuta, next to the beach. It needs renovations done very old style, lacked luxuries available in modern hotels. Yet the co was very high. I fococ
8 nachten verbleven in februari 2024
Reactie van Management op 19 feb 2024
Dear Mr. Stevie Singh,Thank you for staying at Grand Istana Rama Hotel and give appreciation about hotel location that is in the heart of Kuta, next to the beach.We would like to inform you that some renovation are going on, we were glad that our guests were appreciated the development, we try to improve our facilities to exceed the guests comfortable, so our hotel is still becoming customers choice right now.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

LIANG WONG

Reisde met een groep
Positief: Voorzieningen
Great service, Great involvement, Nearby BeachWalk, Clean . 💯 Recommend to this hotel.
4 nachten verbleven in februari 2024
Reactie van Management op 17 feb 2024
Dear Mr. Ling Wong Kooi, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Teruaki

4 nachten verbleven in februari 2024
Reactie van Management op 21 mrt 2024
Dear Mr. Teruaki Kageyama, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

Narinder

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel very well located
1 nacht verbleven in februari 2024
Reactie van Management op 7 feb 2024
Dear Mr / Ms. Narinder Chana,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are satisfied with our awesome location which is located exactly close to the beach and we have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

eral

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facility is getting kind of old. The lights in the rooms are too bright. They need better lights in the room or some additional better light.
4 nachten verbleven in januari 2024
Reactie van Management op 2 feb 2024
Dear Mr/Mrs. Eral Akkurt,Warmest Greetings from Endlessly Happening Hotel!Thank you for taking the time to share your recent experience, and we truly appreciate your valuable feedback.We're grateful for your honest feedback about our facilities, and we want to assure you that we take your comments seriously. Your mention of the lights being too bright in the rooms is insightful, and we understand the importance of creating a comfortable and welcoming ambiance for our guests.Rest assured, we are actively reviewing the lighting situation in our rooms to identify areas for improvement. Your suggestions are valuable, and we will explore options for better lighting.Your satisfaction is important to us, and we want to ensure that your future stays with us are nothing short of exceptional.Thank you once again for your feedback, and we look forward to the opportunity to welcome you back for an improved and enjoyable stay.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Takashi

6 nachten verbleven in januari 2024
Reactie van Management op 21 mrt 2024
Dear Mr. Takashi Ito, Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us. We are glad that you are satisfied with our awesome location which is located exactly close to the beach and shopping mall. We also have a great Balinese traditional ambience with lustful garden. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience. Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Fumitaka

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
クタビーチ前で立地できにとても良い。 一方、目の前の道路が隣のショッピングセンターのせいで常に渋滞してる。
6 nachten verbleven in januari 2024
Reactie van Management op 2 feb 2024
Dear Fumitaka San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 – Redelijk

YUKI

Reactie van Management op 2 feb 2024
Dear Mr/Ms.Yuki Fukuzawa,Warmest Greetings from Endlessly Happening Hotel!We sincerely appreciate you taking the time to share your recent experience, and we are delighted to hear that you rated us with a positive score of 3.Your feedback is invaluable, and it serves as a motivating factor for our team to continue delivering excellent service. We are pleased that you had an overall positive stay with us.If you have any additional comments or specific suggestions on how we can further enhance our services, please feel free to share. We value your input and look forward to the possibility of welcoming you back for another great experience.Thank you once again for choosing our hotel.Best regards,Grand Istana Rama Hotel

8/10 – Goed

Beat

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was very pleasant with very friendly staff. We are very happy with our stay and the amount spent. The hotel is only separated from the public beach by a one way street. We did a tour to Ubud, offered by the hotel, and this was a great outing! There is only one thing that could be improved: the knifes in the restaurant are totally useless!
4 nachten verbleven in januari 2024
Reactie van Management op 2 feb 2024
Dear Mr/Ms. Beat,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

ATSUSHI

Reisde met familie
Positief: Personeel en service, voorzieningen
近くにはビーチウォークショッピングセンターがあり、ご飯やスーパーのお買い物両替等なんでも揃っており不便しません。 ただ前の道は一方通行で…ビーチウォークがオープンするといつでも混んでいて中々ホテルに辿り着かないのは難点です。 ビーチも目の前なのでサーフィンするも良し、海を眺めるもよし散歩するのも良しの環境です。 ホテルは可もなく不可もなくとゆう印象で 清潔ではありますが古さは感じました。 シャワーの弱さなど多少気になる点はありますがプールも快適でトータル満足です!!
3 nachten verbleven in januari 2024
Reactie van Management op 2 feb 2024
Dear Atsushi San,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

GUMIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
대만족
기대안하고 예약했는데 너무 좋았음. 바로 앞이 해변이고. 식당도 있고. 방이 각각 떨어져 있어서 진짜 휴가온 느낌이 들었음. 호텔안에 엄청난 크기의 나무가 있으니까 한번 보시길..
1 nacht verbleven in januari 2024
Reactie van Management op 2 feb 2024
Dear Mr/Mrs. Gumin,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay in Akita but quiet and safe location with all amenities
6 nachten verbleven in december 2023
Reactie van Management op 2 feb 2024
Dear Mr. Brian,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

David

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were great, loved the pool and swim up bar.
7 nachten verbleven in december 2023
Reactie van Management op 10 jan 2024
Dear Mr. David,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Paul, BURSWOOD

6 nachten verbleven in januari 2024
Reactie van Management op 2 feb 2024
Dear Mr. Paul,Warmest Greetings from Endlessly Happening Hotel!Thank you so much for taking the time to leave us a 5-star review on Google! We are delighted to hear that you had a great experience during your stay with us.It means a lot to us that you found our hotel to be comfortable and enjoyable. We are glad that our team was able to provide you with excellent service and that you found our amenities to be up to your standards.We appreciate your kind words and look forward to welcoming you back in the future.Best regards,Grand Istana Rama Hotel

8/10 – Goed

Chloe Jasmine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, just found pricing for food and drinks to be quite high. Cocktail menu is average, the range is much and they are all very citrus based. In saying that the espresso martini from 69 Bar is one of the best I’ve ever had ! Breakfast buffet was ok but not fantastic. Staff are lovely and helpful And rooms are as described. Pool is quite warm which was a little bit of a bummer as the temperature difference between outside the water and in were next to nothing and in the Bali heat you want the relief of jumping in a cool pool. Location was great for the waterfront shopping centre and poppies lane 2 only a 2 minute walk down the road. Overall a good experience.
7 nachten verbleven in december 2023
Reactie van Management op 10 jan 2024
Dear Ms. Chloe Jasmine,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

Ravi shankar

Reisde met familie
Trees, quick service , hospitality & both hotels which serve food in front Area The hotel staff showed the custom needs of various types of cuisine etc IF we visit Bali again we certainly prefer GRAND ISTANA RAMA HOTEL THANKS & REGARDS
2 nachten verbleven in januari 2024
Reactie van Management op 2 feb 2024
Dear Mr. Ravi Shankar,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

Takashi

Positief: Personeel en service
ゲートを出て道を1本渡ったらビーチで、クタのビーチエリアのど真ん中ととても便利ですが、トラフィックに関しては夕方以降とても問題有りなロケーションです。
8 nachten verbleven in december 2023
Reactie van Management op 2 feb 2024
Dear Mr. Takashi,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service . There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

Ravi shankar

Positief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in januari 2024
Reactie van Management op 9 jan 2024
Dear Mr. Ravi Shankar,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

Jodie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was in a great location beautiful gardens great swim up pool bar nice restaurant
6 nachten verbleven in december 2023
Reactie van Management op 9 jan 2024
Dear Mr. Jodie,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

8/10 – Goed

Rhiannon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
18 nachten verbleven in december 2023
Reactie van Management op 9 jan 2024
Dear Mr/Mrs. Rhiannon,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

6/10 – Redelijk

KEIKO

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
ビーチまで1分と隣に大きなスーパーの入ったショッピングモールがあるロケーションはとっても便利でした。 低層階のビラ風の施設はエレベーターがないので 3階の部屋は年配の方やお子さんは1階をオススメします
5 nachten verbleven in december 2023
Reactie van Management op 2 feb 2024
Dear Keiko San,Warmest Greetings from Endlessly Happening Hotel!Grand Istana Rama Hotel Kuta Bali is sincerely thankful for your time to share your experiences during your stay at our hotel. We are delighted to hear that you found our location convenient, especially with its proximity to the beach and the shopping mall. Your mention of the nearby supermarket adds great value for our guests.Thank you for sharing your insights about our villa-like facilities and the absence of elevators on the lower floors. Your recommendation for elderly guests and families with children on the 1st floor is thoughtful and greatly appreciated. We understand the importance of providing comfortable accommodations for all our guests, and your feedback will be instrumental in improving our guest experience.Thank you for your stay with us. We look forward to the possibility of welcoming you back for another enjoyable stay.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this property….staff are great
3 nachten verbleven in december 2023
Reactie van Management op 9 jan 2024
Dear Mr. Anthony,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel

10/10 – Uitstekend

Mayank

4 nachten verbleven in december 2023
Reactie van Management op 27 dec 2023
Dear Ms. Mayank,Warmest Greetings from Endlessly Happening Hotel!First of all, we would like to appreciatively thank you for your trust to stay at Grand Istana Rama Hotel and for taking the time to write such an amazing feedback following your recent stay with us.We are glad that you are really enjoyed stay here. We are glad that our team was able to provide you with excellent service. There is nothing more rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again we thank you for your wonderful review which is very valuable to us and we are looking forward to welcoming you back for another memorable stay with us.Best regards,Grand Istana Rama Hotel - Management