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Beoordelingen van Maharani Beach Hotel

3 out of 5
Maharani Beach Hotel
Jalan Pantai Kuta, Kuta, Bali

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 42 van 373 beoordelingen" "
Gastenscore: 8 - Goed. 126 van 373 beoordelingen" "
Gastenscore: 6 - Redelijk. 120 van 373 beoordelingen" "
Gastenscore: 4 - Matig. 51 van 373 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 373 beoordelingen" "

6,8/10

Netheid

7,6/10

Personeel en service

5,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Kenneth, Amsterdam

Positief: Netheid, personeel en service en comfort kamer
Aan het strand
Erg centraal gelegen, aan het strand. Leuke bar met gezellig personeel.
2 nachten verbleven in januari 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Niet zo hygiënisch en spectaculair als op de foto's. Betaald voor een kamer met view. Aangekomen op het hotel bleek dat er geen balkon was. 300.000rpi p/nacht bijbetaald voor balkon. En het uitzicht was... de McDonald's! Wifi is niet gratis en moet je per 24uur per apparaat los erbij kopen. Dat viel al met al beetje tegen. Locatie goed.
2 nachten verbleven in september 2017

10/10 – Uitstekend

Fredrik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trotts Corona så försökte dom att vara oss få gäster till lags
3 nachten verbleven in maart 2020
Reactie van Maureen op 20 mei 2020
Dear Fredrik, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 – Uitstekend

Kim, England

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing they didn’t have were fire signs in the room and emergency signs everything else was perfect
19 nachten verbleven in maart 2020
Reactie van Maureen op 20 mei 2020
Dear Kim, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Toilet looked run down. The shower tap was hard to on and need to be repair. The room was spacious but need more pillows.
3 nachten verbleven in maart 2020
Reactie van Maureen op 26 mrt 2020
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maharani Beach Hotel

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2020
Reactie van Maureen op 3 mrt 2020
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 – Goed

Vladimir, Skopje

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Position of the hotel is great, Budi the employee is wonderfull man, pool is great etc.
5 nachten verbleven in februari 2020
Reactie van Maureen op 3 mrt 2020
Dear Vladimir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 – Uitstekend

MAYUMI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
素敵なホテルでした
海に近くてとても素敵なホテルでした
2 nachten verbleven in februari 2020
Reactie van Maureen op 26 mrt 2020
Dear Mayumi, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maharani Beach Hotel

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Great location, great view of the ocean from my balcony. Staff were accomodating, room was clean. Great value.
4 nachten verbleven in januari 2020
Reactie van Yuni op 12 feb 2020
I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future.

6/10 – Redelijk

Zack, Jakarta

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The toilet door was broken. Cant close properly .Floor was greasy. However, staff was helpful and nice.
2 nachten verbleven in januari 2020
Reactie van Yuni op 27 jan 2020
We apologies for the inconvenience and your comment is highly appreciated. We will follow up this issue for our improvement

8/10 – Goed

Kano

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Staff are great. Everything else is good but a loud thumping noise goes through the building around the clock pretty sure its the washing machines making it difficult to sleep
5 nachten verbleven in december 2019
Reactie van Maureen op 25 dec 2019
Dear Kano, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

6/10 – Redelijk

Mohamad

Wifi need to purchase Location wise is good It a no smoking room hotel if you want to smoke need to go out from the room
3 nachten verbleven in december 2019
Reactie van Maureen op 25 dec 2019
Dear Mohamad, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

4/10 – Matig

Paul

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rats by the pool!!
Was going to rate this as a reasonable value for money hotel until I saw the rats by the pool on day 4 of my 5 day stay. Old rooms in need of some renovation and pretty average breakfast that was included in the price so can’t complain about that. The housekeeping is good though and the staff friendly enough. Great location as well though not good if you want peace and quiet. The rats were a show stopper though and I won’t return as a result.
1 nacht verbleven in november 2019
Reactie van Maureen op 25 dec 2019
Dear Paul, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

8/10 – Goed

Malinn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van Maureen op 13 dec 2019
Dear Malinn, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4/10 – Matig

T, London

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property right opposite Kuta beach and next to a bar which plays live music through the night to 12pm. It is so loud and can be heard through the walls and into the rooms. Paid for an ocean view room but there was no ocean view. Could only see the side of the property with a view of trees. The walls of the property are so thin, had an issue with the guest next door snoring really loud. Complained to the reception twice and they did nothing about it so we had to communicate next door ourselves to ask him to politely quieten down. Room size was okay but had issues with one of the lights not working, there is a door connecting to next door which was not locked. The water was not hot so had cold shower for 5 days. Complained to reception-again nothing was done about it. Also the water in the hotel was very salty so when washing face it felt disgusting. There was ants running around in the bathroom in particular the sink. We had to pay extra for WiFi. The hotel has a lift but you have to walk up stairs to get to the lift and when you reach your selected floor, you have to walk up stairs after you exit (kind of defeats the purpose of a lift). The breakfast selection was really not great - didn’t enjoy the breakfast at all so didn’t eat it for the 5 days we stayed there. The pool also did not look appealing so never went in it. The location is just off kuta beach which meant it was where all the scam and con artists were ready to pounce everytime we left and returned to the hotel
5 nachten verbleven in november 2019
Reactie van Maureen op 25 dec 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ベッドは臭くて、湿っぽい。 シャワーは海水？でベタベタする。
4 nachten verbleven in november 2019
Reactie van Maureen op 25 dec 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

4/10 – Matig

Frank, Regina

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The picture over sells this place for sure. I was in a deluxe pool view room but it was a dark dingy room next to the janitors closet. The price also didn't include internet and the breakfast was quite plane. On the positive it's right by the beach and very central to Kuta
2 nachten verbleven in november 2019
Reactie van Maureen op 8 nov 2019
Dear Frank, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There wasnt much i liked about this property there photos didnt match there advertising the shower hadnt been cleaned it had scum mold all over the tap handle i kept getting burnt in the shower no tempering valve 2 bottles wayer ok by day as these were needed over all very disappointed disappointed as much the same as Bali as a joliday destination will never go back or reccommond it to anyone as far as asian citys go its the worst food accommodation cheap and nasty
7 nachten verbleven in oktober 2019
Reactie van Maureen op 16 nov 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues that you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2019
Reactie van Maureen op 8 nov 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

6/10 – Redelijk

Daniel

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, comfort kamer
17 nachten verbleven in september 2019
Reactie van Maureen op 24 okt 2019
Dear Daniel, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice, I will get this hotel next time I'm in Kuta!
1 nacht verbleven in oktober 2019
Reactie van Maureen op 13 dec 2019
Dear Sirs, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 – Uitstekend

KATSUMI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
とても素晴らしいホテルです！
ビーチまで100mで、ビーチウォークセンターやクタスクエアにも歩いて行ける良い所のでした。 周辺には、Macや吉野家や色々な飲食店やお土産屋さんも沢山有り便利な所です。
7 nachten verbleven in oktober 2019
Reactie van Maureen op 24 okt 2019
Dear Katsumi, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 – Goed

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2019
Reactie van Maureen op 10 okt 2019
Dear Ian, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 – Goed

Anthony

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in september 2019
Reactie van Maureen op 27 sep 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel reception we’re lovely. The hotel condition was average, the electricity went out 3 times in 11 days which meant no water in the rooms, so that lead to none in the toilet . Breakfast was not worth paying the extra money, it was the same 4 choices and believe me it’s not for Australians.
11 nachten verbleven in september 2019
Reactie van Maureen op 27 sep 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues that you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Central location, very handy to Kuta beach and main shopping / market locations. The Sandbar restaurant was great however, Maharani would benefit from a full renovation to update and refresh. Friendly, helpful staff & security.
6 nachten verbleven in september 2019
Reactie van Maureen op 27 sep 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
海が目の前にあり、ロケーションは抜群でした。 スタッフも笑顔でサービスも良かったです。 ただし、WiFiが有料ということと、TVチャンネルが少ないのが不満でした。
6 nachten verbleven in september 2019
Reactie van Maureen op 27 sep 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues that you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

8/10 – Goed

Ian

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2019
Reactie van Maureen op 20 sep 2019
Dear Ian, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

2/10 – Ontzettend slecht

David

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Maharani Resort Kuta Bali
Worst accomodation ive ever stayed in.Photos on website must of been airbrushed as the condition of the motel is nothing like pictures.Biggest case of false advertising ive seen.
9 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in augustus 2019
Reactie van Maureen op 13 sep 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in augustus 2019
Reactie van Maureen op 30 aug 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 – Uitstekend

FUMIE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
夕日が最高！
部屋からの海の眺めが最高！特に夕日が最高に綺麗です。部屋でビールを飲みながら、毎日夕日を眺めて癒されていました。
4 nachten verbleven in augustus 2019
Reactie van Maureen op 30 aug 2019
Dear Fumie, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 – Uitstekend

FUMIE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
部屋から見える夕日が綺麗です。
窓から見える海、特に夕日が素敵で、毎日部屋でビールを飲みながら見ていました。心が癒されます。古いホテルですが、気に入ってます。また来年も利用したいと思います。
2 nachten verbleven in augustus 2019
Reactie van Maureen op 30 aug 2019
Dear Fumie, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 – Uitstekend

Billie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly hotel. Wonderful staff..
3 nachten verbleven in augustus 2019
Reactie van Maureen op 13 aug 2019
Dear Billie, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is the most dirtiest place simple do not stay there do not stay there
5 nachten verbleven in augustus 2019

6/10 – Redelijk

Akina

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
コスパ最強です！
立地、朝食、部屋の広さは文句なしです！ 金額以上でした！ また、部屋のコンセントの形状が馴染みのないものでしたが、フロントにてアダプタを借りられたので、使うことができました。 以降は気になった点です。 •1日目のタオルが未使用だったのにも、関わらずニオイが気になりました。(連泊し、2日目以降から柔軟剤の匂いのタオルになりました。) •シャワーはヘッドを引っ掛けるところが破損していたため固定できなかっので、少し苦労しました。 ・水道水に臭みはないですが、歯磨きできないほどにマズイ味がします。シャワーも同様です。歯磨きの際は、ペットボトルの水を使うことを強くオススメします。
3 nachten verbleven in juli 2019
Reactie van Maureen op 6 aug 2019
Dear Akina, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van Maureen op 6 aug 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
11 nachten verbleven in juli 2019
Reactie van Maureen op 29 jul 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pool was crap. Front desk service excelent. Water in the washroom salty..bad smell coming from drain...drain moldy..good beds and sherts. Good ac..nice tv..floor tiles lose.
2 nachten verbleven in mei 2019
Reactie van Maureen op 12 jun 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room and pool during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wi-Fiが無料じゃないのが一番残念でした。 朝食はとても美味しく、プールも気持ちよかった。 立地はクタビーチの目の前でポビーズ1にも面しているのでとても便利でした。部屋もとても掃除が行き届いていてきれいで快適に過ごすことができました。 最後に、フロントスタッフの女性の接客が素晴らしかった。すごく素敵な笑顔で楽しい気分にさせてくれました。 また利用させてもらいます(^^)
2 nachten verbleven in mei 2019
Reactie van Maureen op 12 jun 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 – Goed

Nid

Zakenreiziger
Negatief: Voorzieningen
Location is good, property is a bit old. Staff are nice.
1 nacht verbleven in mei 2019
Reactie van Maureen op 12 jun 2019
Dear Nid, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4/10 – Matig

Pamela

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
The hotel room smelled horrible, the bathroom was mouldy, the hotel does not provide enough toileteries so luckily we were only staying for one night. service was okay since the staff were friendly. but the local area was amazing, the beach was filled with many friendly people and we ended up trying out surfing for the first time! would surely go back but not stay at this hotel though.
1 nacht verbleven in mei 2019
Reactie van Maureen op 12 jun 2019
Dear Pamela, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

8/10 – Goed

SupaSam, WA

Positief: Personeel en service
This property is very tired and needs work. Linen is getting old needs to be replaced
5 nachten verbleven in april 2019
Reactie van Maureen op 12 jun 2019
Dear SupaSam, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was in very much need of maintenance. Floor tiles that moved under your feet. Doors that wouldn't open because they were touching the floor. Staff were polite and di their best to please
14 nachten verbleven in maart 2019
Reactie van Maureen op 12 jun 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was dirty when I got there and needed someone to clean the bathroom and toilet before i could use them. One staff member was lovely and I’m sorry to say I can remember his name. He was on duty my during my check out. Otherwise no cared about anything. Lots of smiles but no substance. For the first two days i was there the pool was discussing. With a few more guests arriving the third day it was cleaned and used by patrons. Would never go back.
9 nachten verbleven in maart 2019

4/10 – Matig

Geverifieerde reiziger

9 nachten verbleven in maart 2019

4/10 – Matig

Geverifieerde reiziger

9 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Great location and very relaxed atmosphere . The pool area needs a pretty up and the breakfast was below average...bar staff were fantastic and bery accommodating...the bed was very comfortable
5 nachten verbleven in december 2018

2/10 – Ontzettend slecht

Brook

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hot water for showers not always available. The “beach view” that I paid extra for is a clear close up view of the McDonalds Golden Arches. It says to leave details about your stay so they can accommodate your needs and it was our anniversary (which I listed) and we got a dirty room, the floor had a gritty feel to it, the balcony looks like it was doing to fall soon, the bathroom needed to be gutted and remodeled, the air conditioning is mediocre at best, the tv had sound but it kept cutting out, the WiFi is something you have to pay extra for and it is complete garbage. It kept making me resignin every 20 minutes and it was slower than a snail race. You’re a brave soul if you attempt to eat the breakfast. It was cold, eggs were soupy, hot juices, and flies everywhere. We actually preferred the McDonalds food over that. Not worth it.
3 nachten verbleven in november 2018