Heya Rica, Greetings from POP! Hotel Kuta Beach, Bali, Thank you for taking the time to post your review on Google. We are most concerned that you have left with such an unsatisfied feeling about our property and we sincerely regret that we have failed to meet your expectations. We are deeply sorry for not being able to deliver the service and products as you expected during your stay. Please rest assured that your valuable feedback is taken very seriously, we have noted all your concerns and will follow up accordingly with all of our team for further improvement. Once again, thank you very much for staying in POP! Hotel Kuta Beach, Bali recently and we sincerely hope to have another opportunity to deliver a better experience to you in the future. Should you have any further concern, please kindly contact us at POP! Hotel Kuta Beach, BaliHave a poppin day,Deska Adi Operation Manager

Heya Mohammad, Greetings from POP! Hotel Kuta Beach, Bali, Thank you for taking the time to post your review. We are most concerned that you have left with such an unsatisfied feeling about our property and we sincerely regret that we have failed to meet your expectations. We are deeply sorry for not being able to deliver the service and products as you expected during your stay. Please rest assured that your valuable feedback is taken very seriously, we have noted all your concerns and will follow up accordingly with all of our team for further improvement. Once again, thank you very much for staying in POP! Hotel Kuta Beach, Bali recently and we sincerely hope to have another opportunity to deliver a better experience to you in the future. Should you have any further concern, please kindly contact us at POP! Hotel Kuta Beach, BaliHave a poppin day,Deska Adi Operation Manager

Heya Ms. Janet, Greetings from POP! Hotel Kuta Beach, Bali, thank you for your recent stay with us.We are so sorry to learn that we have missed our opportunity to impress you while you staying with us, Please accept our most sincere apologies for these inconveniences.Your review is helping us to be better and for that we greatly appreciate it if you could give us your specific comment. We are more than happy to learn from guests like you.We look forward to having the pleasure of welcoming you back to POP! Hotel Kuta Beach, Bali in the near future.Have a poppin day,Deska Adi Operation Manager

Heya Harris, Warmest greetings from POP! Hotel Kuta Beach, Bali. Thank you for choosing POP! Hotel Kuta Beach, Bali as your preferred stay during your recent trip to Bali. We very much appreciate taking the time to review our hotel and it’s really helping us if you can share your detailed comment which will certainly be valuable for us as we can continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. Have a poppin day,Deska Adi Operation Manager

Heya Mrs. Yessy,Thank you for choosing POP! Hotel Kuta Beach, Bali as your preferred stay during your recent trip to Bali.We very much appreciate you for taking the time to share your experience and to review our hotel.It will certainly valuable for us as we can continuously improve our services and facility.Should you at the meantime require further assistance, please feel free to let us know.Have a poppin day,Deska AdiOperation Manager

Heya!Dear valued guest,Warmest greeting from POP! Hotel Kuta Beach - BaliThank you for making POP! Hotel Kuta Beach as your choice of accommodation during your stay in Bali. And also thank you to take time for sharing your experience in regards your stay with us. Your positive review is highly appreciated and will share to the team to motivate us to always deliver best service to our guest. Concerning that you got any problem with noisy environment, I deeply apologize for the inconvenience caused by this matter. We addressed this matter to the department concern to make sure it will not happen again in the future. Rest assured we will improve the quality of our service and facilities then we could always give our best to our guest. Our guest satisfaction is our number one priority. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your next trip to Bali. Warmest regards, -Reservation POP! Hotel Kuta Beach - BaliHave a Poppin' day-

Dear Patricia, We would like to thank you for this nice feedback regarding your recent stay at POP! Hotel Kuta Beach. We are delighted to have you as our guest. For sure we will share your feedback with the entire team to motivate us to be better in the future. Please accept our sincere apologies if our facilities did not meet your expectations. Feel free to contact us to let us know how me may improve your future stay with us. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at POP! Hotel Kuta Beach for your next stay in Bali. Warmest regards, Management Team

Dear valued guest, Sunny greeting from POP! Hotel Kuta Beach Bali. Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. Once again thank you for sharing your experience during your stay with us. It always been a pleasure having feedback from our guest. Regret to hear that we are far from excellent referring to your feedback. We would like to express our sincere apologies for not making your stay to be a memorable stay. Facilities in the room was as standard budget hotel then we did not provide the fridge inside the room. However we do have POP! Mart that open 24 hours to cover all your need including cold beverage. Rest assure we are working hard to maintain our quality standard and at the same time we also improve our facilities and services. We do hope POP! Hotel Kuta Beach will always be your choice for your next Bali Trip. Sincerely, Kurniawan Wawan Assistant Hotel Manager

Dear Zam, Sunny greeting from POP! Hotel Kuta Beach Bali. Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. And also thank you once again for taking time to share your feedback regarding your stay with us. We do appreciate your positive feedback and we will use this as our motivation to always deliver best service to our guest. Rest assure we are working hard to maintain our quality standard while at the same time find more innovation to improve our guest satisfaction. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your next Bali Trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Greeting from POP! Hotel Kuta Beach Bali. Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your holiday in Bali. And thank you very much for taking time to share your experience regarding your stay with us. It always a pleasure to have feedback from our guest, we had take a note for the wi-fi problem and already take corrective action to avoid it happen again in the future. Allow me to express my sincere apologies for this inconvenience. We are looking forward to welcome you back again at POP! Hotel Kuta Beach Bali for your next Bali trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear Ms. Yuichi, Greeting from POP! Hotel Kuta Beach. Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your holiday in Bali. Regret to hear that we could not deliver the service as your expectation and we are far from excellent. It will be highly appreciated if you could inform us in which part that we need to improve. We are doing the maintenance of our quality standard and also at the same time improving the facilities and services to make sure the satisfaction of our guest. Should there is any further assistance or information needed we always welcome for any feedback to our direct email in the property. Sincerely, Kurniawan WAWAN Assistant Hotel Manager

Dear Ms. Rosilawaty, Pertama tama kami ucapkan terima kasih telah memilih POP! Hotel Kuta Beach sebagai tempat menginap anda selama liburan anda di Bali. Sekali lagi terima kasih telah meluangkan waktu untuk memberikan ulasan bagi hotel kami. Ulasan dari anda akan kami sampaikan kepada team dan management sebagai moticasi bagi kami untuk selalu memberikan yang terbaik. Sebagai peningkatan fasilitas, kami menyediakan dispenser untuk air panas di setiap lantai. Kami harap POP! Hotel Kuta Beach akan selalu menjadi hotel pilihan anda di masa yang akan datang. Terima kasih, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your choice of accommodation during your stay in Bali. And also thank you to take time for sharing your experience in regards your stay with us. Your positive review is highly appreciated and will share to the team to motivate us to always deliver best service to our guest. Concerning that you got any problem with the hot water in the room, I deeply apologize for the inconvenience caused by this matter. We addressed this matter to the department concern to make sure it will not happen again in the future. Rest assure we are improving the quality of our service and facilities then we could always give our best to our guest. Our guest satisfaction is our number one priority. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your next trip to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. And also thank you for sharing your experience in regards your stay with us. We do apologize that our service was far from excellent during your stay, and it does not meet your expectation. Your concern regarding the room facilities including wi-fi and hot water already addressed to the department concern to avoid happening again in the future. And regarding the breakfast we will improve our breakfast selection and also the quality of the food as well. Rest assure we will improve all our facilities and services to our guest because our guest satisfaction are our number one priority. Should you need further assistance we are more than happy to receive any email from you. We do hope that we still have a chance to welcome you back again at POP! Hotel Kuta Beach for your next visit to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your accommodation for your holiday in Bali. We do appreciate your review in regards your experience during your stay with us. Concerning your review regarding the hot water problem, we do apologize about this matter and we address this problem to the department concern to avoid it happen again in the future. And also regarding fridge in the room we do not have the fridge in the room but to accommodate your need we do have the POP! mart in the lobby level that could be accessed 24/7. We do hope that POP! Hotel Kuta Beach Bali will still be your choice for your next stay in Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. Thank you also to take time for share your rating in regards your experience during your stay. Your positive rating is highly appreciated and will be used as our motivation to be better in the future. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your next trip to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your accommodation during your stay in Bali. And also thank you very much for taking time to share rating given to us. Your rating given is highly appreciated and will be used as our motivation to always deliver best service for our guest. We are looking forward to welcome you back again at POP! Hotel Kuta Beach Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your choice of accommodation during your holiday in Bali. Thank you also to take time for sharing your experience in regards your stay with us. Your positive review is highly appreciated and we will share this with all team to motivate us so we could deliver best service to our guest. Rest assure we will always improving our service and also our room and hotel facilities. For us our guest satisfaction will always be our first priority. We do hope that POP! Hotel Kuta Beach will always be your choice to stay for your next holiday trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach for your accommodation during your holiday in Bali. Once again thank you for your review and rating, it will be share to all the team to make sure we could provide better service in the future. We are looking forward to welcome you again at POP! Hotel Kuta Beach Bali. Kindly regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. Thank you also to take time for sharing your experience in regards your stay. I do apologize for your inconvenienced caused by cleanliness matters. It has been addressed to the department concerned to make sure it will not happen again in the future. We are looking forward to welcoming you again at POP! Hotel Kuta Beach for your next visit. Kindly regards, Agus Setyo PURNOMO Hotel Manager

Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your holiday in Bali. Your rating given to us is highly appreciated and we would like to ensure that we are always improving our service and facilities to make sure we deliver best service to our guest. Once again thank you and we are looking forward to welcome you back again at POP! Hotel Kuta Beach. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued customer, Thank you for choosing POP! Hotel Kuta Beach as your accomodation during your stay in Bali. Your review and feedback for us is highly appreciated. We are looking forward to welcome you back again at POP! Hotel Kuta Beach Bali. Kindly regards, Agus Setyo PURNOMO Hotel Manager

Dear Mr / Ms. Santtu, Thank you for making POP! Hotel Kuta Beach as your choice of accommodation for your holiday in Bali. Thank you also to take time for sharing your experience regarding your stay. I do apologize for the inconvenience caused by room condition. Concerning your review regarding the room, the window could not be opened due to safety reason because there is no balcony outside the room. Rest assure we are improving our facilities and our service. For us, our guest satisfaction and safety are our first priority. We do hope we could welcome you back again at POP! Hotel Kuta Beach for your next holiday to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your stay in Bali. Concerning your review regarding the room cleanliness, we already address this matter to the department concerned to be follow up and make sure it will not be happen again in the future. In regards the alley to the beach, we are improving our self by adding more lights and also doing security control to ensure our guest safety. I do apologize for the inconvenience caused by above matter. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your future holiday to Bali. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued customer Thank you so much for choosing POP Hotel Kuta Beach as your accommodation during your stay in Bali, pity to hear that you did not meet your expectation regarding our Toilet concept and it were also not work well. I will take immediately action regarding this issue to make sure to not happen again in the future for leaking in the toilet. Please accept my deepest apology for inconvenience that caused. Best regards Agus setyo PURNOMO Hotel Manager

Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your choice to accommodate your holiday to Bali. Thank you also to take time for sharing your experience in regards your stay with us. We do apologize for the inconvenience caused by our room cleanliness. We are improving our service in regards this matter by take more concern about room cleanliness. Rest assure that we are always improving all of the service and also our facilities. We do hope we still have chance to welcome you back again at POP! Hotel Kuta Beach Bali for your next holiday. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for choosing POP! Hotel Kuta Beach as your accommodation during your holiday to Bali. We do appreciate the rating given to us. It will be motivate us to do better in the future. Rest assure we will always improve our service and facilities to make sure we could deliver best service to our guest. We are looking forward to welcome you back again at POP! Hotel Kuta Beach Bali for your next holiday trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager

Dear valued guest, Thank you for making POP! Hotel Kuta Beach as your choice to accommodate you during your stay in Bali. We do appreciate that you are willing to share your experience in regards your stay with us. Regret to hear that we are far from excellent for your stay with us. If you don't mind it will be very helpfull should you could tell us which part of the hotel is poor and need improvement. We will more then happy to have your direct email to us should you would like to give us any feedback regarding your stay. Rest assure we will always improving our facilities and service to ensure our guest satisfaction. We are looking forward to welcome you back again at POP! Hotel Kuta Beach for your nest Bali Trip. Warmest regards, Kurniawan WAWAN Assistant Hotel Manager