Great luxury hotel in the center of Kuta.
We really enjoyed our holiday (end May-7 June) at the Sheraton Bali kuta resort. No private beach, need to cross the Street (a few meters). The hotel is next to the beachwalk mall with a lot of stores and restaurants. Below Some extra information for new visitors and improvement suggestions for the hotel manager.
Personnel: 5/5
Very professional, kind, polite, helpful and proactive to help. And Yes, they all speak english.
Swimmingpool: 3/5
Beautiful but relatively small. We got lucky that Its not high season. Personnel For the towels, drinks/ food are very helpful.
Bedroom/ bed/ bathroom: 4.5/5
Room is big enough with everything you need: cable tv, table, chairs, closet, minibar (not free), iron, kettle, umbrella, bath+shower, toilet, etc. You can decide how often they change the bedsheets and towels. The rooms are cleaned everyday with 2 free bottles of water for each person including free bottles of water in the bathroom, For brushing your teeth I guess. Everyday a dish with a combination of chocolate/ brownies/ macarons are delivered to your room.
Facilities: 4.5/5
- Clean public toilets
- Great luxury spa (not free)
- Breakfast in the Feast buffet restaurant. A lot of choice: asian, indian, Japan, english, Italian kitchen.
- amazing beach/sunset view
Prices: 4/5
Compareable with other 5 star hotels.
Improvement suggestions:
- towels that are worn out should be replaced
- airco For the area (stairs to the Feast restaurant
