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Beoordelingen van Sun Boutique Hotel

2.5 out of 5
Sun Boutique Hotel
Jln Sunset Road, 23, Kuta, Bali

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 19 van 62 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 62 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 62 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 62 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 62 beoordelingen" "

7,6/10

Netheid

8,4/10

Personeel en service

7,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Maria, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Het was opzicht een mooie hotel heel groot ,enijn kamer was goed,en alles zit erin,dat bevalt mij wel,enhet is net buiten,het drukke kuta,netwat ik nodig heb om even bijtekomen van mijn reis naar bali.
4 nachten verbleven in januari 2018
Reactie van Nadina op 8 feb 2018
Dear Our Valued Guest, Warmest Greeting from Sun Boutique Hotel... Thank you for sharing your experience while stay at Sun Boutique Hotel. Your feedback is the top priority for us. Will welcome you for your next vacation to Bali, wish our hotel will become your accommodation for the twice. Have a good day and thank you.

8/10 – Goed

zac

Positief: Netheid, personeel en service
was nice and clean. well priced.
1 nacht verbleven in april 2020
Reactie van Ammy op 10 mei 2020
Hi, Zac! Thanks a lot for staying with us. So glad to know you liked our services. Regards, Dewi

4/10 – Matig

Geverifieerde reiziger

4 nachten verbleven in februari 2020
Reactie van Joey op 10 feb 2020
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

4/10 – Matig

Mr.m, Australia

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen
They double booked our stay and we got put into a half renovated room for our first night which we did arrive at 1am the next morning of our booking. Then the next day we waited for 3hrs to get into our new room. They did try and I’m sure they didn’t mean for these things to happen. The hot water only lasted a very short time maybe only 2mins. And they only stock the toilet paper with what looked to be the end of a roll everyday. They seemed friendly enough but didn’t understand any English so I used a translator app which helped a lot. I guess for the price we got what we paid for but it wasn’t a great place to take our family as all the floors had someone smoking and it just smelt bad every time we left the room.
5 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2019
Reactie van Joey op 8 dec 2019
Thank you for rating us highly, We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Joey

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in november 2019
Reactie van Cheshta op 3 dec 2019
Thank you so much for the wonderful rating, We hope to host you again soon. Have a nice day ahead :) Regards, Cheshta

2/10 – Ontzettend slecht

Nicholas

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Kevin op 11 okt 2019
Hi, Nicholas! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Kevin

8/10 – Goed

Emma

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
スタッフの方の対応がとてもよかった。 ロケーションも空港とクタ中心部に近く便利。 シャワーが
2 nachten verbleven in maart 2019
Reactie van Santi op 8 mei 2019
Sun Boutique Hotelからの暖かいご挨拶、Grand Livio Hotelでの滞在についてのご意見、ありがとうございます。 正のフィードバックを受け取ることは常に楽しみです。 私たちのチームとあなたのコメントを共有します。 私たちはサービスの質を継続的に改善するよう努力しているので、このフィードバックは私たちのスタッフ全員への励ましとして役立つと確信しています。 あなたの経験を共有してくれてありがとう、そしてあなたの次の訪問が前のものと同じくらい楽しいものになることを願っています。 敬具管理

10/10 – Uitstekend

Andrew, Bali

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel but noisy for rooms at the front. Very good restoration with brilliant staff, although I don't know what would happen if it became busy. Interesting bathroom which we liked, but could imagine some people getting spooked by glass walls. Good vslue
1 nacht verbleven in november 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Staff were friendly and welcoming and the pool is nice. However there were a few issues. The walls between the rooms are very thin. We were in a room that was between two families both with babies and young children who kept us awake crying all night and then again at 5 or 6 in the morning. The bed sheets on the bed had blood stains. I understand they had been washed but still, not something you want to see, the sheets should have been binned. The hotel has a very big issue with ants. They were all over our room especially when we had room service and they were crawling all over the breakfast buffet and some of the food that hadn't been covered. One morning we also found multiple hairs in some of the fried rice and noodles that were out for breakfast. Ordering food from the restaurant I thought was adequate until the hair incident which put me off eating there. Over all they really need to improve on cleanliness.
3 nachten verbleven in mei 2018

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juni 2018

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved the pool and room. The restaurant service was very bad. Meal took so long to arrive and then the staff all stood around talking Thu did not come near us again. We had to tell to get another drink. Plus the food was terrible.
1 nacht verbleven in mei 2018

10/10 – Uitstekend

J, Vancouver

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel was very clean and the beds we're sooo comfortable. The staff was extremely nice. The front desk Manager was so helpful. Don't forget to go to the roof top!
1 nacht verbleven in mei 2018
Reactie van Nadina op 14 mei 2018
Dear Our Valued Guest, Thank you for staying with us and sharing your feedback. We are happy to hear that you had a great time during your stay with us. Hoping to welcome you back again soon.

2/10 – Ontzettend slecht

shev, australia

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Pathetic dirty non negotiable management
Apauling condition rude unfair that this place is even on a website. False information on location is also disgusting. It was a real holiday spoiler
14 nachten verbleven in oktober 2017

6/10 – Redelijk

leanna, perth australia

Positief: Netheid, comfort kamer
Nice but bad location
The hotel itself was ok. Stayed in a family roon..very comfortable and clean . The pool was not that great. Surrounded by concrete with little to no sun exposure. Not a very child friendly pool. Location meant getting taxis everywhere
4 nachten verbleven in september 2017

10/10 – Uitstekend

glykoza, australia

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
There were mosquitoes and cockroaches
There were mosquitoes and cockroaches, bed linen was washed
8 nachten verbleven in juli 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
poor service, communal areas need improvement
The decking around the pool area is broken and damaged in many places and need repairs. The outdoor tables and chairs are very old and dirty. Tables are rusty, with sharp edges. The 'rooftop bar' is not in use. Service is very slow, it took around 40-45 for a simple cocktail. The room was ok, although a little unclean. Soap scum on the shower screen and floor was quite dirty. We stayed on the ground floor on the south side of the building. The room was very noisy at night, constant noise from the basement area (deliveries, talking, phones ringing).
2 nachten verbleven in juni 2017

6/10 – Redelijk

Walter

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Cheap sleeover
Had ants in the roomand little cockroaches!!
1 nacht verbleven in juni 2017
Dear Mr. Walter. Thank you so much for taking the time for share your comments. We are noted your remarks and will discuss with the team to ensure that we continue to improve our room cleanliness and service to meet the guest satisfaction. We do apologize for any inconvenience caused. And we look forward to welcome you on your next visit. My Best Regards, Monica Ritey

10/10 – Uitstekend

yachu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
飯店很貼心會招待入住小點心 每天都會有很驚喜 房間收不到訊號也馬上就處理 服務快速
2 nachten verbleven in juni 2017
感谢您抽出时间查看我们的财产，您的意见非常重视。 感谢您对我们的客户服务和持续升级的意见。 我们承诺在您入住期间提供难忘的时刻。 对于我们的工作人员如何回应您的要求，我们深表歉意。 我们会训练我们的员工，快速回应并解决问题。 我们期待您的下次光临Sun精品酒店！ 最好的祝福， 执行助理经理Monica Ritey

10/10 – Uitstekend

Zorro, Kyoto, Japan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value for money hotel
I enjoyed my time at the hotel. Would gladly stay there again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Liburan menyedihkan.
Tempat Tidur nya nyaman, ada gulingnya (jarang ada di Hotel lain). Kebersihan sangat kurang, banyak kecoak berjalan-jalan di beberapa bagian (mis. di kamar mandi, bawah tempat tidur, di area pembuat teh / kopi. sudah diinfo kan ke Staf nya dan katanya sudah dibersihkan tetapi setiap hari masih juga ada yang keluar kecoaknya. ( membuat saya tidak nyaman berada di kamar). Kamar mandi bau, sehingga dengan terpaksa kami minta dipindahkan ke kamar yang lain. Breakfast sangat tidak enak menurut saya dan selalu sama menunya (saya stay 4 hari).

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Too close to busy road yet far from main attractio
Friendly welcoming staff. Restaurant needs brightly lit eating area. A gym with treadmills would be a compliment.

10/10 – Uitstekend

Colleen+ Andrew, NSW - Aus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value
Very friendly staff, good position excellent value for money and even got a free late checkout !!

2/10 – Ontzettend slecht

laura, western australia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
terrible
The staff are excellent but the hotel is awful. It offers no services and is not close to anything. I would not recommend staying here.

2/10 – Ontzettend slecht

Ashlee

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Blood Unacceptable
After arriving after midnight we jumped into bed only to find that there were blood stains on the inside of the doona cover, needless to say we checked out the next day and I will be taking my complaint further.

6/10 – Redelijk

Jean luc

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nuit dans cet hotel car nous étions bloqué a bali en raison d'une eruption volcanique. Hotel moyen et service moyen. clim hs et difficultés pour faire réparer ou changer de chambre.

6/10 – Redelijk

Wade, Australia Victoria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Very Reasonable hotel
Only bad point I had with 3 rooms I had, where the beds where very Very Hard very uncomfortable sleep and there where loud people staying there in 4 rooms other side of our hall way carrying on all night to 6 am in the morning no fault on the hotel for them thou, hotel staff where amazing very helpful and breakfasts where very good .. I would stay there again only wish they would replace there mattresses for comfort

8/10 – Goed

Mohd Latif, Singapore

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reasonably priced hotel for the comfort
Great location, wide selection for breakfast and friendly staffs.

8/10 – Goed

Shu Cheng, Taiwan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
CP值高!! 離家樂福近
很近家樂福，我想下次來峇里這間可以當作最後一天的住宿，因為去機場方便買伴手禮方便，但是壞處就是離熱鬧的地方比較遠!

8/10 – Goed

elaine, Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
enjoyed our stay at hotel
had an enjoyable stay at hotel the reception staff were very friendly and helpful, the room was cosy and we enjoyed the facilities, room clean everyday, room service very nice.

8/10 – Goed

Sydney visitor , Australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wife liked this hotel as it looked clean and new.
Chose this hotel for its convenient location on Sunset Road. Walking distance to Krisna shop and Carrefour supermarket. Lots of cabs passing to go to Kuta or Seminyak and have learned how to recognise the Bluebird taxis from the colour, the bird which looks like a crane on the light, the sign The Bluebird Group on top of the front window, and the phone number 701111 on the back window. Bluebird will always use the meter and not rip you off. Other taxis will charge an exorbitant fixed price double or triple the going journey rate, and I've been told that these other cab companies who use meters clicks up to twice faster than the Bluebird cabs. I used to wonder why some cabs cost more for the same journey. Kind of spoils your trip when you get ripped off. If you get the staff to flag down a Bluebird for you, you'll make your stay more enjoyable at the Sun Boutique.

8/10 – Goed

kartik, Calgary

Decent hotel for a quick stay. Don't expect much.
Booked this hotel in a hurry as my other hotel was really bad. Was pleasantly surprised to get to Sun Boutique. Check in process was a bit tedious. Communicating with the staff was extremely difficult. Was expecting a higher standard given that it is a tourist hotel. Breakfast buffet was boring/gross. Same food every morning except for 2 items out of 20. No variety at all for food. Room was relatively clean. Our bedsheets had stains on them everytime they were changed. We got them to do our laundry and they came back dirtier, but they were kind enough to not charge for laundry at all.

6/10 – Redelijk

Niasian, Jakarta

Positief: Comfort kamer
Lovely place
Lovely place..

4/10 – Matig

cory , Canberra

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing- can do a lot better for the money.
Was staying in another hotel but decided to stay one extra day in Bali and the previous hotel was fully booked. The Sun Boutique is positioned opposite one of Bali's most busiest round abouts (u turns). It is very very noisy. The staff were ok but not overly obliging or friendly. The room was typical for a hotel of this type but everything was broken.eg the shower, the chair, the bedding had holes in it and the side boards were all chipped. the position was a bit further from the beack then I would of liked and not walking distance to legian.

8/10 – Goed

Yonathan, Wang

Positief: Netheid, personeel en service en comfort kamer
Beatiful Hotel, Attentive Staff but toilet smells
The staff was really friendly and helpful but highly do not recommend you take their transport as they jack up the price real high. Just get a taxi. But generally friendly and helpful staff who are willing to share places to go to. We stayed in a family rooms. Large and clean. Except the toilet smell a bit funny. Must be sewage problems but nothing air freshner can't fix. Dun expect a nice view though. Breakfast was very satisfactory. Near outlet stalls along jalan sunset. Worth a trip to pick up cheap deals.

6/10 – Redelijk

Alex, Melbourne

Negatief: Netheid, comfort kamer
Reasonable Rate and friendly staff
Weak air conditioning, breakfast was not refilled quick enough. Staff are friendly and helpful

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sun Boutique
Not close to anything and taxi's all struggle to find it. Pool was being drained and therefore out of action for three of our days there. Despite asking daily it took three days to get laundry done leaving us with minimal clothes to wear. It was ok but only a place to sleep.

8/10 – Goed

weikian, malaysia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great value hotel in the town
the hotel worth more than we expect. the environment is nice but i do hope the hotel to keep up the cleaniness for the swimming pool.

4/10 – Matig

Adell, Australia - WA - Perth

Negatief: Netheid, personeel en service
Facilities: Basic; Value: Uneconomical, Over-priced, Could be better; Service: Unhelpful, Below average, Lacking; None of the taxis knew where this hotel was, had a rank smell from the rubbish they just dump out front, pool was not child friendly

10/10 – Uitstekend

Liz, Perth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice.......
Great stay love the place. Very nice staff and pleasant stay

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

2/10 – Ontzettend slecht

michelle, y

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Terrible hotel
The hotel has no hot water, called the staff, said because too many people use it, no wifi, I got the same answer, location is far away from everything. The bed sheets is not soft.

10/10 – Uitstekend

Georgina, Australia - TAS - Hobart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

8/10 – Goed

Pasi, Suomi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ihan ok

8/10 – Goed

Chunky chow, Malaysia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight transit
Travelling with a young family through bali for the first time we only needed a room to sleep in. Rooms are big enough for the 3 of us, clean big queen bed and staff were courteous and helpful. Cheap rates and a buffet breakfast included made this just what we needed for this trip. Most the rooms and pool were being renovated so the noise during the day was a bit annoying but since our stay was short it wasnt too bad. Would stay here again if we need to onight here again but it is a bit far from the main attractions of bali for those looking for thngs to do close by.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bali
awesome experience, just the cable tv stuffed up an the wifi connection needed to be stronger

8/10 – Goed

Rita, Malaysia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
counseller
Pleasant with the kindly staff. Big room with the reasonable price.

8/10 – Goed

hungryfatcat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Clean affordable airport hotel
The price is reasonable. I got one night for USD42 including tax. Comes with free WIFI and breakfast buffet. The WIFI connection is not good. I keep getting disconnected. Breakfast is not bad - fried rice, noodle, fried egg, fresh fruit slices, coffee, sausage and bacon. The bed is a bit hard for me. The bathroom lacked exhaust and the wall is semi frosted glass. Not good for travelling with friends since they can somewhat see what you doing inside. The location is good. Beside it is a restaurant, across are some souvineir shops. Get this hotel if you just need a place close to airport.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
sun boutique hotel review
Was a great place to relax, friendly staff, great location hotel was always clean and tidy staff helped us withall our queries