Executive kamer | Zwembad | 2 buitenzwembaden, ligstoelen bij het zwembad
Beschikbaarheid controleren

Beoordelingen van Wyndham Garden Kuta Beach, Bali

4 out of 5
Wyndham Garden Kuta Beach, Bali
JL Pantai Kuta No 99X, Kuta, Bali

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 64 van 322 beoordelingen" "
Gastenscore: 8 - Goed. 130 van 322 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 322 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 322 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 322 beoordelingen" "

7,4/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Roberto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Locatie goed, tegenover strand
4 nachten verbleven in september 2023
Reactie van Manager op 19 sep 2023
Dear Roberto,Thank you for your feedback, your review is important for our facility and service improvement. we look forward if you would like to return at our hotel and we will be pleased to serve you better.

6/10 – Redelijk

Ron, Waalwijk

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Hotel met gebreken
Het personeel is vriendelijk echter communiceert niet met elkaar, na 4 keer werdt uiteindelijk de batterij van het kluisje vervangen. 7 x niet in de kamer gekund omdat het slot van slag was. Het water om te douchen was een klein straaltje en dan weer warm / koud. Tevens hing er een riolerings lucht in de badkamer. Het ontbijt was goed met redelijke keuze en het bed was erg comfortabel.

4/10 – Matig

Raf Gerritsen

Negatief: Personeel en service
Goed voor een paar dagen , dit is niet Bali
Heel goede ligging om kuta te ontdekken , maar geen Europees ontbijt en slechte uitvalsbasis om eiland te bezoeken veel te veel verkeer , wel oppassen voor allerhande geld wisseltrucs

10/10 – Uitstekend

George

Will stay again when in Kuta. Beach across the street, entertainment, small market next store, restaurants/bars everywhere, great view from the room and best of all…..the staff. Friendly and attentive.
7 nachten verbleven in januari 2024
Reactie van Manager op 19 mrt 2024
Dear George, Thank you for your feedback, we are happy to hear that you have good experience and pleasant stay at our hotel. We are please to welcome you again for your future trip.

6/10 – Redelijk

Rakhmad

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Plus: location, staf hospitality Minus: poor building finishing condition, a bit on the expensive side for that standard. My shower handle was broken on my first day but the staff fixed it. Towel hanger very far from shower, making us walking across the sink with dripping water. There are only body towels provided, no hand/2nd towels available.
5 nachten verbleven in november 2023
Reactie van Manager op 23 nov 2023
Dear Rakhmad, Thank you for your review. Your feedback is very important to us for our service and facility improvement. We notice all concern that you experience during your stay and this is already well inform to our related team for further action in order to ensure all service and facility delivered in order. We will do our best and make sure our guest have a pleasant experience in future.

8/10 – Goed

Hirotaka

Positief: Personeel en service
5 nachten verbleven in oktober 2023
Reactie van Manager op 23 okt 2023
Dear Hirotaka, Thank you for your feedback. Your review is very important to us for our quality service and facility improvement.

8/10 – Goed

Hirotaka

Reisde met een groep
Positief: Personeel en service
スタッフの対応が大変よく、友人が部屋に忘れ物をしてしまったのですが、翌日にホテルに連絡をした所、確認後フロントに保管して居てくれました。海外のホテルでは、往々にして紛失する事が多いが、友人も大変感謝しておりました
2 nachten verbleven in oktober 2023
Reactie van Manager op 23 okt 2023
Dear Hirotaka, Thank you for your feedback. We are very great full to hear that you have a good experience during your stay at our hotel. Your review is very important to us for quality of our service and facility improvement. We will be more that welcome if you would like to return to our hotel on your next holiday.

10/10 – Uitstekend

Kristian

1 nacht verbleven in oktober 2023
Reactie van Manager op 9 okt 2023
Dear Kristian,Thank you for your feedback. Your review is very important to us for our service and facility improvement.

6/10 – Redelijk

Shigeki

3 nachten verbleven in oktober 2023
Reactie van Manager op 9 okt 2023
Dear Shigeki, Thank you for your feedback. Your review is very important to us for our service and facility improvement.

10/10 – Uitstekend

Kazuki

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
立地、宿泊価格、スタッフ全て満足でした。 また、泊まりたいです。
3 nachten verbleven in oktober 2023
Reactie van Manager op 9 okt 2023
Dear Kazuki,Thank you for your feedback. We are happy to hear that you are having a good experience during your stay at our hotel. We will be pleased to welcome you again for your future holiday in Kuta - Bali.

6/10 – Redelijk

Martin

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Its was ok for the price but the sink didn't work and looks like for quite awhile had to use tap in shower to wash hands and didn't even attempt a shave.
1 nacht verbleven in augustus 2023
Reactie van Manager op 3 sep 2023
Dear Martin, Thank you for your feedback. We express our apology for unpleasant experience that you have during your stay at our hotel. We will ensure the facility concerned will be on priority to be fixed in order to maintain our service quality.

6/10 – Redelijk

Chaninart

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is very old. You need urgently maintenance. No lighting along the balcony to our room. It's completely scary and unsecured. But more scarier is the room. The wooden floor got peeled off, the toilet area are full of mold. Staff seem doesn't know the simply information about Kuta.
2 nachten verbleven in augustus 2023
Reactie van Manager op 21 aug 2023
Dear Chaninart,Thank you for your feedback. We do apologize for any inconvenient that you an family experience during your stay. We will ensure our team to take serious action for cleaning and maintenance our hotel facility. our reception is ready 24 hour if you need any information and assistance needed to ensure our guest have pleasant experience.

4/10 – Matig

Gloria C

2 nachten verbleven in juli 2023
Reactie van Manager op 21 aug 2023
Dear Gloria C,Thank you for your rating, your review is important to us for our service improvement. We will inform all hotel team to deliver best service to ensure our guest have a pleasant stay.

10/10 – Uitstekend

MARY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent!
Had a great stay. Hotel room was veryclean, serviced everyday and staff were wonderful..
8 nachten verbleven in mei 2023

10/10 – Uitstekend

Eugelien

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location & nice staffs
3 nachten verbleven in mei 2023

10/10 – Uitstekend

MARY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AAA service
Great location, across from the beach. customer service is great. Staff are very friendly. Room was spot on.
2 nachten verbleven in mei 2023

8/10 – Goed

yoshihito

5 nachten verbleven in mei 2023

10/10 – Uitstekend

Ayda

2 nachten verbleven in maart 2023
Reactie van Manager op 21 apr 2023
Dear AydaThank you for rating our hotel. We are happy to serve our guest to ensure their convenient.

6/10 – Redelijk

Alex

Zakenreiziger
Positief: Netheid, comfort kamer
Disappointing hotel
The hotel is in a nice location and walking distance to many shops and restaurant. The front desk staff are very helpful and polite. Away from the main façade, the condition of the hotel is rather disappointing. The table in the room is broken. The safe in the room is free standing and not mounted to the wall. Wardrobe lights are blown. Chairs are moldy. The showerhead is slimy Breakfast is not worth the top-up. Food choices are very limited, and the food quality is very poor. There are about 5 waiters hiding in the corner of the restaurant that only seem to care about clearing up the tables.
3 nachten verbleven in maart 2023
Reactie van Manager op 21 apr 2023
Der Alex,We do apologize to hear that you encounter unpleasant stay at our hotel. We will get back to our operation team to follow up your concern to fix it, in order ensure all facility and services quality in the room as well as our restaurant improve.

8/10 – Goed

Rebecca

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The staff were beautiful and very friendly. I felt very welcomed. The rooms are old, we had an issue with air conditioner not working and some power points. It was a great location close to everything you need.
2 nachten verbleven in februari 2023
Reactie van Manager op 21 apr 2023
Dear Rebecca, Thank you for your kind review and we will work out for the facility and quality improvement.

8/10 – Goed

Philip

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and efficient staff, great location by Kuta beach.
2 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Huge disappointment
The hotel seems to have really struggled due to the pandemic. Over half of the rooms do not seem to be available and do not appear to be maintained, only one elevator is working, paint is peeling from the walls, electric sockets are loose, the family pool is dirty, the balcony doors loudly creak at the slightest outdoor wind, no soundproofing at all, the aircon is extremely loud, drinks in the minifridge stayed warm, and despite being called smoke free, the rooms wreek of cigarette smoke. That being said, the staff are very kind and welcoming. The breakfast is great too.
6 nachten verbleven in februari 2023

8/10 – Goed

Doris

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
The hotel is based in a busy area of Kuta, which is very practical. The staff was very kind. The food was good. It seems that the pandemic caused some difficulties because parts of the hotel would need some maintenance.
6 nachten verbleven in januari 2023

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My
3 nachten verbleven in januari 2023

6/10 – Redelijk

DHAI

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
The staff are very nice and helpful .. i didn’t like the cleanliness of the room we had 4 cockroaches in the room i think they should use pesticides or something .. they sent someone to remove them quickly and said they will close the drain i think they should do something more about that maybe spray something to avoid them coming in the room. Other than that the place has nice pool area .. walkable distance from beachwalk mall many resturants and spas near by

6/10 – Redelijk

Mohammad, Fitchburg

Reisde met een groep
Positief: Personeel en service
Sweet and helpful staff. But the property and the rooms do not looks as good as the pictures show.

8/10 – Goed

Emmanuelle

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in september 2022

10/10 – Uitstekend

Nicola

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older style but very clean and comfortable. Daily breakfast was excellent! The staff were the highlight of our trip
7 nachten verbleven in augustus 2022

6/10 – Redelijk

Kyaw Moe

Reisde met familie
Positief: Personeel en service, voorzieningen
Hotel need to do more maintenance in cleanes
5 nachten verbleven in augustus 2022

8/10 – Goed

Hayley Therese

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are absolutely amazing but the hotel does need some upgrades. Beach is directly across the road with easy access. Pools are beautiful and clean. I had a great view of the beach. Great cocktails and light meals.
14 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

dennis

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
derelict hotel, almost everything is falling apart. however, staffs are good, as per indo hospitality.
4 nachten verbleven in juli 2022

10/10 – Uitstekend

diana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020
Reactie van Management op 20 aug 2020
Dear diana, Thank you for rating our property. Your review is important for our service and facility improvement.

10/10 – Uitstekend

Geverifieerde reiziger

13 nachten verbleven in maart 2020
Reactie van Management op 16 apr 2020
Dear Anonymous, Thank you for rating our hotel. Your review is very important to us for our service and facility improvement. Should you trust our hotel for your future stay, we will be pleased to welcome you at our hotel.

10/10 – Uitstekend

Rodney

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
14 nachten verbleven in maart 2020
Reactie van Manager op 20 mrt 2020
Dear Rodney, Thank you for rating our hotel. Your review is important to us for our service facilities improvement. We are pleased to welcome you again at our hotel in the future.

10/10 – Uitstekend

JarettR, Alberta, Canada

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and level of service at Wyndham Garden Kuta Beach is exceptional. The hotel is a prime Oceanside property, and the patio/bar is excellent
8 nachten verbleven in maart 2020
Reactie van Manager op 20 mrt 2020
Dear JarettR, Thank you for your feedback. We are happy to hear that you enjoy stay with us during your holiday. Your review is most important to us to improve our service and facilities even more. We are pleased to welcome your arrival in the future at our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
4 nachten verbleven in februari 2020
Reactie van Manager op 20 mrt 2020
Dear Anonymous, Thank you for rating our hotel. Your review is important to us for our service facilities improvement. We are pleased to welcome you again at our hotel in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Good location Full amenities Need maintenance room
3 nachten verbleven in februari 2020
Reactie van Manager op 20 mrt 2020
Dear Anonymous, Thank you for your feedback. Your review is important to us for our service and facility improvement. We do regular maintenance and now we are having on going expansion of new building and facilities to support our hotel. Once all finished we ensure that we will have brand new building and facilities for our guest.

8/10 – Goed

Connie, Riverside

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, had a pleasant stay. The staff was so friendly and helpful! Beach is right across the street. The trees were blocking the view from our room so you can’t see the ocean. Our room was upgraded which was a great. The room is small but was adequate. It could use some upgrades and better cleaning. Some stains on couch and walls. Good stay for the price.
2 nachten verbleven in februari 2020
Reactie van Manager op 13 feb 2020
Dear Connie, Thank you for your feedback. Your review is important for our service and facilities improvement. We are happy to hear that you enjoy your stay at our hotel. All of you concern about cleanliness will seriously follow up and will ensure all facility in good condition for all our guest. Should you trust our hotel for your future stay, we are please to provide better service to ensure your pleasant stay.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Beliggenhed var alletiders. Utætte vinduer, regnede ind. Håndvask stoppet
3 nachten verbleven in januari 2020
Reactie van Management op 4 feb 2020
Dear Anonymous, Thank you for your feedback. Your review is important to us for service and facilities improvement. We have forward your concern to our related team to be follow up immediately.

6/10 – Redelijk

Mansour

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in januari 2020
Reactie van Management op 14 jan 2020
Dear Mansour, Thank you for rating our hotel. your review is important to us for our service and facilities improvement.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2019
Reactie van Management op 8 jan 2020
Dear Anonymous, Thank you for giving us hotel rating. Your review is important to us for our service and facilities improvement

8/10 – Goed

Philippe

Reisde met een groep
Positief: Netheid
Hotel en construction, plusieurs éléments de la chambre (linges, produits douches) n’étaient pas dans la chambre après le service de nettoyage
5 nachten verbleven in december 2019
Reactie van Management op 8 jan 2020
Dear Philippe, Thank you for your feedback. Your review is important to us for our service and facilities improvement. Your review is forwarded to our management and team for evaluation. We do have construction new building next to our hotel with prior notification. The new look of our hotel and new facilities will ready soon and this will step forward to us to bring better quality and service of our hotel.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid
The position of the hotel is good. The rooms are spacious and quite clean. There is a lot of building work on the extension. The staff whilst are very pleasant, their English is very limited. It takes a long time for any request to be delivered. The breakfast is very average and the staff do not refill unless asked to do so,then prepare to wait.
6 nachten verbleven in december 2019
Reactie van Management op 24 dec 2019
Dear Anonymous Thank you for your feed back. Your review is important to us for our service and facilities improvement. Your concern and experiences during your stay already forwarded to our operation team for evaluation. We will keep maintain our service and facilities and we do hope could welcome you again at our hotel with better service and facilities.

4/10 – Matig

Carole, Perth

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff need to be trained, no-one was at the door to help with luggage, first two rooms were very noisy because of the pool filter, no shade whatsoever in the front pool, breakfast was poor, had to keep asking the staff to refill the dishes that were empty, had to ask for knives and teaspoons each morning, no-one told us there was a second pool, which was very nice but only 4 chairs, ridiculous, and we were told they had no others. the staff were very nice and pretty helpful. The room we were in was nice enough, bed comfortable, air con ok and the cleaning was good.
6 nachten verbleven in december 2019
Reactie van Management op 24 dec 2019
Dear Carole, Thank you for your feedback. Your review is important to us for service and facilities improvement. Your review is already forwarded to our operation team for evaluation. All of your concern and experience during your stay is seriously follow up and will do improvement to ensure all guest pleasant experience.

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fuyez et trouvez mieux pour 3 fois moins cher
Après une journée de voyage, nous arrivons à l'hôtel vers 19h00. Nous avions une chambre côté piscine. Quelle déception: - personne nous propose de monter nos valises. Après avoir fait 4 hôtels durant le séjour avant celui-ci, c'est la première fois que personne ne nous propose d'apporter nos valises dans la chambre. - pas d'eau chaude à notre arrivée, on nous demande d'attendre... après 5h de voyage, on avait qu'une seule envie: prendre une douche chaude... - l'interstice entre l'abattant de la lunette à toilettes et le réservoir d'eau était immonde, pas nettoyé - les joints de la salle de bain étaient grossier (2 cm de largeur) et abîmés. pas top pour un 4 étoiles - des taches sur les draps... - un bruit continuel et assourdissant de ruissellement dans le mur parce qu'on était à côté de la piscine?) Après notre douche froide, on demande à changer de chambre. - pas d'excuses ni de compassion de la part de la réceptionniste - pas d'aide pour changer les valises de chambre - on nous donne une autre chambre avec Balcon ( au lieu de piscine) - pas de diffuseur anti-moustique. les hôtels précédent en avaient tous. Seulement 20000 IDR dans le minimart, mais en pleine nuit, quand on se fait piquer sous les draps... - attente pour les serviettes de plages entre 10 et 25 min à la réception! incroyable pour un hôtel en face de la plage (rue a traverser) - et la cerise sur le gâteau: moisissure à l'intérieur du pain au petit-déjeuner - vitre de 1mm d'épaisseur. on entend toute la rue
3 nachten verbleven in november 2019
Reactie van Management op 21 nov 2019
Dear Anonymous, Thank you for your feedback. Your review is forwarded to all hotel staff and we surely take serious action to maintain our service and facility deliver and accepted by our guest. We express our apology to know that you have unpleasant experience during your stay at our hotel. We will be pleased if you give us a chance to serve you again in the future. We will have our facility in order and will deliver better service to ensure guest satisfaction.

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in november 2019
Reactie van Management op 13 nov 2019
Dear Anonymous, Thank you for rating our hotel. Your review is important for our service and facility improvement.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2019
Reactie van Management op 10 okt 2019
Dear Anonymous, Thank you for rating our hotel. Your review is very important to us for our service and facilities improvement.

10/10 – Uitstekend

Putri😉

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
• This property has great staff! They help you in all the ways they can. • Continental breakfast is awesome, everything tastes good! • Strong wifi connection. • Clean room with quite worn out bathroom. • They don’t have dry/steam iron on the room, so, they provide complimentary service - 2 pcs per day per room. • Good location - near the beach, convenience stores, restaurants, money changer, beachwalk mall, etc.
5 nachten verbleven in september 2019
Reactie van Management op 10 okt 2019
Dear Putri, Thank you for your feed back. We happy to hear that you enjoy your stay at our hotel. Should you wish return to our hotel in the future we are pleased to provide warm welcome and ensure your pleasant stay.

4/10 – Matig

Leila

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nope. Better look for other hotels.
Water from our bathroom was too salty. Our skin got dry. Not recommended.
3 nachten verbleven in september 2019
Reactie van Management op 10 okt 2019
Dear Leila, Thank for your feed back. We shall forward your concern to our team for investigation. We will ensure all of our facilities and service provided in order and functional. Should you trust our hotel for your future stay, we are pleased provide better service and facilities to ensure your pleasant experience.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
It’s clean
It’s under renovation so when 10am, it will having hacking sound. Good service although no iron provided, but they do have ironing foc service. 👍
4 nachten verbleven in september 2019
Reactie van Management op 1 okt 2019
Dear Anonymous, Thank you for your feedback. Your review is important to us for improvement of our availability and service. We would like to inform that there is building construction next to our hotel with prior notification. This will be new hotel appearance and facilities for our guest experiences when finished. Should you Trust our hotel for you future stay, we are pleased to provide better service to ensure your pleasant stay.