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Beoordelingen van Le Royal Express Hotel

3 out of 5
Le Royal Express Hotel
Al Shuhada Street, Kuwait City

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 2 van 21 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 21 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 21 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 21 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 21 beoordelingen" "

6,4/10

Netheid

6,6/10

Personeel en service

5,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

jf050, Groningen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel op een goede lokatie

6/10 – Redelijk

Saleh

Positief: Netheid, personeel en service
المكان مريح لكن مكان الفطور غير مقبول تنوع فكور ضعيف.

6/10 – Redelijk

Bandar

1 nacht verbleven in november 2017

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in november 2017

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Comfort kamer
Very nice location, good for families.. but the AC was not working well, need to enhance the quality food served at the resturant..

4/10 – Matig

Amjad

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
لايستحق القيمه
البوفيه جداا صغير تقريبا ٣قدور وشويه اجبان

6/10 – Redelijk

Daham

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten

6/10 – Redelijk

Geverifieerde reiziger

best option for low price
the place is in center of city...close to beach...n eating spots...best place for people on business visits

2/10 – Ontzettend slecht

Jacky

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is a trap hotel reservation!
The hotel is VERY hard to find (they changed the hotel name several times recently). Neither the GPS nor the local taxi drivers had an easy time finding the location. When we reached there the management treated us poorly and refused to correct a booking mistake (not made by us). I made the reservation for myself and my husband through Expedia, but the paperwork sent to the hotel listed "1 guest." The hotel staff refused to let me stay with my husband and said that I could not even purchase another room because they were full! The ultimatum was "one of you can stay here or find another hotel." They did not even recommend another hotel or help us in our search. My husband and I ended up searching for another place to stay that night. I am disputing this purchase and would NOT recommend this hotel to anyone ever.
Reactie van Ahmed Samir op 3 jan 2015
Dear guest, We are remorse that your experience with us was not a pleasant one. In deed hotel could have been flexible with number of persons if marriage certificate was presented upon check in, but unfortunately it was not, which it does not meet with state of Kuwait requirements. We will be more than delighted to host you again if all certificates needed are provided.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
THE HOTEL WAS NICE BUT THE STAFF WAS AWFUL.
FROME THE MOMENT WE WALKED IN, WE WERE BEING JUDGED. WE WERE LOOKED AT WEIRD AS WELL AS THE MALE STAFF WERE VERY DISRECTFUL TO ME AND MY OTHER FEMALE FRIEND. At one point I was going to my room with some left over food and the male server grabbed the food from me then said you're not allowed to bring food in your room, you're NOT ARAB.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
clean hotel. small but good, the breakfast is ok and near from towers and beach and alhamra mall.

6/10 – Redelijk

fahad

Negatief: Netheid, personeel en service

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Must be better hotels in Kuwait
The hotel is sandwiched between busy roads that are hard to cross and a 20 minute walk to the seafront. Room smelt very must,. Was enormous but very tattily furnished and I would much prefer a small room with a clean smell and new fittings. Breakfast is acceptable but if you are on business you should probably choose somewhere else

6/10 – Redelijk

AboZeyaD

Positief: Personeel en service
Good location
I went there with my family and the hotel staff upgrade me for free Quite good hotel with big rooms

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

2/10 – Ontzettend slecht

Marwan, Beirut

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very Old Hotel
The hotel is very old, rooms need maintenance, not very clean, ac barely cooling, elctricity sockets are very rare....however the reception staff are extremely helpful

6/10 – Redelijk

Monaajmi

The family room
The family room has two bedrooms and one bathroom only !! The bathroom was in a bad condition broken The extra bed is not comfortable I ordered the extra bed at 11am and they brought it at 11pm after 3 calls !! The price is the good thing about this hotel The bed is comfortable The floors are clean

4/10 – Matig

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not four stars
Absolutely not a four star hotel, which is only reason I booked it. People were very very nice but room was 2 stars.

10/10 – Uitstekend

Madeline, Long Island NY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A wonderful supervise
Our stay at this hotel was a pleasant supervise. The hotel is located close to most of tjhe sites and close to shopping and resturant. The staff made us feel like we were honored guests ; they were helpful in every way. Our room was large and spacious and very clean. Schuttle to the airport was on time and the breakfast was very nice and quite a spread..I love this hotel and would definately stay here again.