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Reviews of Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4 out of 5
Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019

8/10 Good

Philippa, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet pretty town
Fabulous stay, great food, friendly staff and lovely spa room

10/10 Excellent

Jane, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis while walking the GR5
We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel But Poor Booking Process
Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.

8/10 Good

Paul, Cambs UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very Helpful Staff
Very nice hotel. Staff very helpful and pleasant. Can't comment on restaurants as we are both vegetarian and there wasn't really a great veggie offering. This is true of France in general so is not particularly a criticism of this hotel. From what we could see of the menus the other food did look good. My one disappointment was the size of the room. It was clean and the shower/bathroom very good but for the sort of money charged I would not expect a cramped room. Fortunately I did not need to swing any cats. Everything else about the hotel, including the pool and saunas, was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe découverte
Le cadre de l’hôtel est juste magnifique ! Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super WE
Super WE, personnel super agréable, repas exceptionnel, chambre: rien à dire … c'est la troisième fois que nous y allons et nous y retournerons
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wurde kürzlich sehr stilvoll renoviert. Es gibt verschiedene angenehme Bereiche zum Verweilen im Innen und Aussenbereich.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren leider nur eine Nacht hier, aber es hat uns sehr gut gefallen
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top
top

8/10 Good

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent séjour . Je recommande
Stayed 1 night in Jun 2017
Merci pour cet élogieux commentaire. au plaisir de vous revoir aux Gentianettes.

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Certaines chambres sont refaite donc très agréable mais ce n'est pas le cas de toute.

6/10 Okay

Corinne

Liked: Cleanliness, staff & service
Bel Hotel au calme
Joli hôtel et personnel accueillant, la chambres triple est très petite avec peu de rangements, même pas d'endroit pour poser la valise. En revanche la salle de bain est top avec pour une fois un bon plan de travail et une étagère. Nous avons mangé au restaurant qui nous a été présenté comme gastronomique, mais avons été déçus. 2h pour recevoir l'entrée et le plat, qui étaient "quelconques". Pas mauvais mais rien d'exceptionnel, bémol sur un nouveau plat : Brochette gambas-St jacques curry lait de coco, alors qu'il y avait une belle cuisson des produits, les accompagnements et sauces étaient tout simplement beaucoup trop sucrés et de fait le plat en était déséquilibré. Nous avons bien profité de la piscine et du jacuzzi, malheureusement la météo n'a pas contribué à notre séjour. En conclusion, et dans l'ensemble nous avons trouvé les prestations agréables mais trop chères.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end très agréable. Hôtel restaurant très chaleureux, la Famille Trincaz et son personnel sympathique, commerçante et à votre écoute. Nous avons pris une heure de massage très agréable. Nous recommandons cet hôtel.

10/10 Excellent

pascal, Besançon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel
ski en famille, we détente

10/10 Excellent

Andrea, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar de ensueño
Fue una experiencia lindisima. Nos quedamos maravillados. Una espectacular vista a las montañas, el personal super maravilloso, realmente un sueño. La habitacion pequeña pero acogedora. Nos toco la tematica de oso y a mis hijos les encanto. Una muy buena idea de separa el wc de la ducha. Super recomendable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hervé, Chatenois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien et excellente table
Très bon standing très bonne gastronomie séjour très agréable

10/10 Excellent

Nath et Anto, Montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel superbe, personnel très accueillant.
Superbe hotel avec piscine, spa, au calme . Un restaurant excellent. SURTOUT un personnel très accueillant, souriant, très disponible. Que du bonheur, j y reviendrais.

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

christine, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de très grand charme
Hotel avec une vraie âme, ce qui devient très rare, cuisine de qualité, famille gérante pleine de charme

10/10 Excellent

olivier, Baugy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour
Trop court pour donner un véritable avis. Mais très bon couchage, accueil très sympathique. Bel établissement.

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

marine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

paola, varese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delizioso albergo
Tappa di due giorni all' inizio di un lungo viaggio dalla Francia al nord della Spagna..posto tranquillo, delizioso, molto ben tenuto, proprietaria gentilissima, persona squisita! Camera in mansarda con bella vista sulla valle, aria Buona,relax totale!!! Ottimi i due ristoranti...Abbiamo assaporato cibi deliziosi preparati con sapienza e presentati con grande raffinatezza!!! Lo consiglio assolutamente se siete di passaggio...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
espace confiné au restaurant spécialité , chaleur étouffante, très bruyant du fait de la salle de jeux pour les enfants avec va et vient incessant, à réserver aux familles nombreuses.

10/10 Excellent

Peronnet, Bregnier cordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de qualité. ...très bon décor ..très bon souvenir ....tout a porter de main Les gérants sont très sympathiques et très agréable comme le personnel d' ailleurs ..adresse a retenir ...

10/10 Excellent

Lilou, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon sejour
personnel accueillant et chaleureux, hôtel joli, bien décoré et bien placé. Chambres biens entretenues. Buffet du petit déjeuner copieux et varié.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

10/10 Excellent

Oleg, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Tout était parfait

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour
À tout point de vue, noys avons passé un bon moment sur place. Petit déjeuner copieux, spécialités goûtues...

2/10 Terrible

pistache, Paris

Disliked: Staff & service, property conditions & facilities, room comfort
très mauvais rapport qualité - prix
surfait - déco trop chargée - personnel désagréable- chambre très chère , minuscule avec vue sur un mur....

8/10 Good

Josaude, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
supers services
très bel hôtel avec une qualmité de services au top ! seul bémol la carte du restaurant qui ne change pas et peu de choix. Service long mais serveurs sympas !

6/10 Okay

michel, p

Liked: Cleanliness, property conditions & facilities, room comfort
Manque de chaleur à l'accueil.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres calme eloigne de la route principale
un sejour inoubliable,un cadre tres chaleureux ,un hotel tres calme

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra hotell.
Hotellet ligger mycket vackert. Vackra omgivningar. Koket av yttersta klass.