4/10 – Matig
Nat T.
3 okt 2025
Positief: Netheid
We really enjoyed the property. It was perfect for time away from the hustle of our busy lives. However, the location pinned for directions is not the property. It's the host's home about a block down.We booked over a month and a half in advance of our stay. I remember checking the box saying we were bringing pets. We communicated about my dogs before booking, after booking and over several messages and phone calls. Upon arrival, she met our dogs. At no time was anything said about there being an issue with our booking.We were awoken on our last day at 8am by the host. We did not answer as we were startled awake. She came back at 9 as we were getting up and requested 20 cash for our two dogs. I refused cash and informed her that should only come through the app. She told me she didn't know how. A lack of knowledge on how to use the technology does not make an emergency on my end.When I reported it to VRBO this they said I don’t need to do anything and they’d talk to the host. Just now she sent me an additional bill for the money.
Nat T.
3 nachten verbleven in september 2025
