Dear AntoineThank you for your wonderful feedback about our hotel and the well-organized external activities. We appreciate your concern about single-use plastic, and we completely agree. We want to clarify that we have already transitioned to biodegradable straws, taking steps to reduce our environmental impact. Your thoughtful observation is invaluable, and we are committed to continually enhancing our sustainability efforts.We look forward to welcoming you back for another fantastic experience.Pura Vida!

Hello Jan! It is good to hear again from you! Thank you so much for yor recent visit and for taking the time to leave us such a special and nice comment. We are very happy to see how much you enjoyed staying here at Hotel Arenal Manoa, that you liked the beautiful view and the hot springs. Looking forward to have your visit again and longer time. Pura vida ! 🖐

Good morning, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

Good Morning, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

Dear Helena, thank you for share your feedback with us. We're thrilled to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon, pura vida!

Dear Alexis,Thank you for your words! We're thrilled to hear that you had a wonderful experience with our staff and service. It's fantastic to know that we could make your family's birthday celebration a memorable one. We strive to provide thoughtful touches and attentive customer service to all our guests, and we're delighted that you appreciated it. Your recommendation means a lot to us, and we look forward to welcoming your friends and family to Arenal Manoa in the future, pura vida!

Dear Dayam, thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the beautiful view during your stay. We look forward to welcoming you back in the future, pura vida!

Dear JenniferWe are thrilled to hear that your experience was nothing short of amazing! It sounds like every aspect of your stay was top-notch, from the attentive staff to the delightful breakfast options and the creative touches from housekeeping. It's wonderful to know that we exceeded your expectations. Thanks for sharing your positive feedback and we would love to have your visit again in a near future.Pura Vida!

Hello Heather and family We're delighted to hear that you had a wonderful time and that you particularly enjoyed the breakfast buffet and the stunning pools. However, we sincerely apologize for any confusion regarding the room booking and the additional charge for your children. It’s important to mention that our rates on Expedia are based on the number of occupants in the room. Therefore, when booking for fewer guests, the rate reflects accordingly.We genuinely hope that despite this inconvenience, the rest of your family's experience was enjoyable. Please don't hesitate to reach out if there's anything further we can assist you with.Thank you again and continue enjoying Costa Rica, Pura Vida!

Dear Amy,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a memorable experience for our guests is our top priority. We're delighted that you found our property, breakfast, pools, and staff to your liking. Your feedback means the world to us, and we can't wait to welcome you back for another wonderful stay, pura vida!

Dear SheenaThank you very mucho for rating us, We are realy happy to know you had a great time in our property, hope to have you again in a near future, keep enjoying Costa Rica.Pura Vida!

Dear Jan, thank you so much for taking the time to leave us your rating ! We're thrilled to hear that you had a wonderful experience during your stay with us. It was our pleasure to provide you with exceptional service and accommodations. We hope to have the pleasure of welcoming you back, pura vida!

Dear Mary Anne, thank you very much for your recommendation! We are glad to know that you enjoyed your stay with us. We are committed to offering our guests an exceptional experience and we are happy to know that we met your expectations. We hope to welcome you again in the future, pura vida!

Dear Allison,Thank you for rating your experience with us. We're thrilled to see that you had a great stay overall and appreciate your positive feedback. Your satisfaction is our top priority, and we're committed to continually providing exceptional service. We hope to have the pleasure of hosting you again soon.

Dear LaceyThank you very much for taking your time and provide us your kindly score, we really appreciate it.Thank you for choosing Arenal Manoa for your reccent stay and hope to have you again in a near future.Pura Vida

Dear Steven,That's wonderful to hear! We're delighted that you enjoyed your stay with us and that we could make your birthday even more special. We hope to surprise and delight you again on future occasions. Thank you for choosing our hotel to celebrate your special day, pura vida!

Dear Michael,Thank you for rating us! We're glad to hear that your overall experience with us was positive. Your feedback is valuable to us and motivates us to continue improving to provide an even better experience in the future. We hope to have the opportunity to welcome you back and exceed your expectations. Thank you for choosing our hotel and for sharing your opinion, pura vida!

Dear Jennifer,Thank you for rating us! We're thrilled to hear that you had an exceptional experience with us. We look forward to welcoming you back in the future for another unforgettable stay. See you soon, pura vida!

Dear Dan,Thank you for your words! We're delighted to hear that you enjoyed our beautiful landscaping and the stunning view of the Arenal volcano. We strive to create a memorable experience for all our guests, and we're thrilled that you appreciated it. We hope to welcome you back again soon for another wonderful stay, pura vida!

Dear Michael,Thank you for your feedback! We're delighted to hear that you and your family enjoyed the drinks, hot springs, and the assistance provided when booking excursions. It's wonderful to know that you also appreciated the room with its spectacular view. We hope to welcome you and your family back for another fantastic stay in the future, pura vida!

Dear Sherri, Thank you for your feedback! We are pleased that you enjoyed our beautiful gardens and the view of the Arenal Volcano from your room. Our buffet breakfast and convenient location were the highlights for you. We will consider your suggestions for improvements, such as adding more sun loungers at the pool. We appreciate your recommendation and hope to have the pleasure of welcoming you again in the future. Pura Vida!

Dear Subhash,We're thrilled to hear that you found our staff and services excellent! Creating a welcoming and enjoyable experience for our guests is our priority. We're also pleased you enjoyed the setting. If there's anything specific you loved or any suggestions you have, feel free to share. We appreciate your feedback and hope to welcome you back soon, pura vida!

Dear Shane, We truly appreciate your rating! We're glad to hear that your stay was exceptional and that you enjoyed every aspect of our hotel. Thank you for choosing us, and we look forward to welcoming you back again soon, pura vida!

Dear Shane,Thank you very much for your rating! We're thrilled to hear that you had a wonderful experience during your stay. Your feedback means a lot to us. We hope to have the pleasure of hosting you again in the future, pura vida!

Dear Cheryl,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay at our place.It's wonderful to know that you found our resort to be a nice place, well maintained, with great staff, and in a perfect location within a natural setting. Your appreciation means a lot to us.We look forward to welcoming you back for another fantastic experience whenever your travels bring you to the area, pura vida!

Hello Edny,Thank you for your glowing review! We are thrilled to learn that you found our property beautiful, clean, and overall amazing. Your compliments mean a lot to us, and we're delighted to hear that your stay with us stands out as one of the best hotel experiences you've had in Costa Rica.It would be our pleasure to welcome you back whenever your travels bring you to Costa Rica. Thank you for choosing our hotel!Pura Vida!

Dear Asit,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a pleasant stay at our hotel. Your satisfaction is our top priority, and we are delighted that we were able to provide you with an enjoyable experience.We appreciate your kind words and look forward to the opportunity to welcome you back for another wonderful stay, pura vida!

Dear Mellisa,We sincerely appreciate your feedback! It's fantastic to hear that you had a great experience with our customer service. Providing excellent service is a top priority for us, and we're delighted that our efforts have made a positive impact on your experience. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future, pura vida!

Dear Christopher,Thank you for your feedback! We're delighted to hear that you enjoyed our great location and experienced exceptional friendliness from our staff. It's wonderful that you found our breakfast amazing and appreciated the quiet and clean atmosphere at Arenal Manoa.We take your comments about the thermal spas to heart and appreciate your honesty. We constantly strive to improve our facilities and services. Your input is invaluable, and we will certainly consider it as we work towards enhancing the thermal experience for our guests.In addition, we're excited to share that we are in the process of developing a new area of thermal pools exclusively for adults! Soon, you'll be able to enjoy this new addition, which we believe will further enhance your experience at Arenal Manoa. We appreciate your continued support and hope you have the opportunity to enjoy our improvements in the near future. We look forward to welcoming you back so you can experience all the new features we're preparing for our guests! Thank you for choosing Arenal Manoa, pura vida!

Dear Karen,Thank you so much for your wonderful review! We're thrilled to hear that you found our property beautiful and enjoyed the amazing views of Arenal Volcano. It's fantastic to know that you felt treated wonderfully throughout your stay.We're delighted that our concierge was able to assist you with suggestions and booking excursions, making your experience even more enjoyable. The pools and hot springs are indeed a perfect way to unwind after a day of adventure.We would be absolutely delighted to welcome you back in the future. If there's anything specific you loved or any suggestions you have, feel free to share them with us. Thank you for choosing us, and we look forward to the opportunity of hosting you again, pura vida!

Dear Leslie,Thank you so much for your feedback! We're thrilled to hear that you had an excellent experience. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We appreciate your support and hope to have the pleasure of serving you again in the future, pura vida!

Dear Rebecca,Thank you so much for the fantastic rating! We're delighted to know that you had a great experience with us. We appreciate your support and hope to welcome you back for another wonderful stay in the future, pura vida!

Dear Rambabu,Thank you for sharing your thoughts with us. We're delighted to hear that you enjoyed the beautiful scenery and found the resort well-maintained, providing a private experience in your room.To address the distance concern, we're pleased to highlight that we offer complimentary transportation within the hotel property. While there might not be walking-distance amenities, our shuttle service aims to provide a convenient and efficient way for guests to explore and enjoy our facilities without any additional cost. We hope this added service enhances your overall satisfaction, and we look forward to the opportunity to welcome you back for another enjoyable stay, pura vida!

Dear Aleksandr,Thank you so much for taking the time to share your exceptional experience at our hotel. We are thrilled to hear that our impeccable service, luxurious accommodations, and attention to detail exceeded your expectations. It's truly heartening to know that our warm hospitality made you feel valued from the moment you entered.We're delighted that you found the room tastefully decorated and well-equipped with modern amenities. Your comments about our dining options and attentive staff further motivate us to maintain the highest standards. It's fantastic to hear that the location provided convenient access to various attractions.Your recommendation means the world to us, and we are honored to have set a new standard for excellence in your eyes. We look forward to the pleasure of welcoming you back for another unforgettable stay, pura vida!

Dear Victor,We're glad to hear that you found our garden beautiful! Creating a serene outdoor environment is important to us. Thank you for taking the time to leaving us your thoughts and that amazing rate. Pura Vida!

Dear Jinwen,We sincerely appreciate your positive feedback! It brings us joy to know that your experience was so favorable. We are committed to providing the best possible service, and we're delighted to hear that we met your expectations.We hope to welcome you again as our guest in the future. Thank you once again for choosing us, and for your valuable feedback, pura vida!

Dear Mr. Vardhani, We're thrilled to hear about your positive experience! Thank you for acknowledging our excellent customer service and delicious food. We're glad to hear that Ms. Maria Espinoza could provide you with thorough explanations and valuable advice on the tours and activities. Our goal is to make every aspect of your stay enjoyable, and we're delighted that you had an awesome time. If there's anything else we can do for you or if you have any specific preferences for your next visit, please feel free to let us know. We look forward to welcoming you back for another fantastic experience!

Dear Anne,We sincerely appreciate you rating. It brings us great joy to know that you enjoyed your experience with us. We are committed to providing the best possible service, and your satisfaction is our greatest reward. We value your choice to stay with us and look forward to welcoming you again in the future. Thank you for your support and for sharing your positive experience, pura vida!

Dear Neil,Thank you sincerely for your rating and your feedback. We're pleased to hear that your experience was positive. We value your suggestions and observations to continuously improve our services. We are committed to providing exceptional service and look forward to the opportunity to exceed your expectations on future visits.Thank you for choosing our service, and we hope to welcome you again.

Dear Marisol,Thank you for awarding us a 5-star rating! We appreciate your positive feedback and are delighted to have exceeded your expectations. It was a pleasure having you with us, and we look forward to welcoming you back for another outstanding experience.Pura Vida!

Dear Florence, Thank you for taking the time to provide feedback on your experience. We noticed your rating of 6, and we're genuinely interested in understanding more about your stay. If there are specific aspects or areas where we fell short of expectations, please feel free to share more details. Your insights are invaluable in helping us improve and ensure a better experience for our guests.We appreciate your feedback and hope to have the opportunity to address any concerns you may have had.Pura Vida!

Dear Andre,Thank you for sharing your experience. We're pleased to hear that you enjoyed the spectacular view of the Arenal Volcano and the lush surroundings with diverse birdlife. It's great to know that you found the thermal pools excellent and enjoyed the poolside bars.We look forward to welcoming you back for more enjoyable moments. Pura Vida!

Dear Anna, Thank you for your positive feedback on our beautiful landscaping, La Fortuna views, and the delightful breakfast. We're thrilled you enjoyed the wildlife and the fantastic massage by the river.We appreciate your suggestion regarding the hot springs experience, and we'll certainly consider ways to enhance this aspect. Your insights are invaluable.We look forward to the opportunity to host you again for another wonderful stay. Pura Vida!

Dear Tana,Thank you for your glowing review! We're thrilled to hear that you enjoyed our facilities, including the pools, hot tubs, and adult-only area. It's wonderful that our bar staff, breakfast, and room met your expectations. We're delighted to know your husband loved the rain shower, although we understand personal preferences vary. Your compliments on our service mean the world to us. We look forward to welcoming you back for another delightful experience surrounded by nature's wonders!Pura Vida!

Dear Charbel,Thank you for providing detailed feedback about your stay at our hotel. We are pleased to hear that you found our rooms clean and spacious, and that you enjoyed the beauty of the surrounding landscape with its lush vegetation and stunning volcano views. We also appreciate that you enjoyed our pool and the variety of breakfast options.Regarding your observation about the payment process, we would like to inform you that indeed, there is a guideline in our hotel that requests guests who wish to open a credit in their room to present a credit card and record the details on the registration card. However, we understand that each guest has different preferences, and if you prefer not to provide this information, there is no issue; you can pay in each area of the hotel as you prefer.We sincerely apologize for the inconvenience caused by the noise from branches during your stay. We appreciate your prompt reporting of the situation, and we want to assure you that we took immediate steps to address and resolve the issue as quickly as possible. The day following your report, we worked to repair and rectify the situation.Regarding breakfast, we want to inform you that the schedule is set to maintain the freshness of the food for all guests. We understand that this timing may not be convenient for everyone, and we appreciate your understanding in this regard. Additionally, for guests participating in early morning activities, we offer the option to request a "box breakfast," providing flexibility to enjoy a prepared meal during their excursions.We appreciate your understanding and patience as we worked to enhance your experience. We hope to have the opportunity to welcome you again in the future and provide you with a seamless stay, pura vida!

Dear EvitaA heartfelt thank you for choosing our hotel and for your outstanding 5-star rating! We are thrilled to hear that you had an exceptional experience during your stay. Your positive feedback means the world to us, and we are truly grateful for your support. If there's anything else you'd like to share or if you plan to visit us again, we eagerly await the opportunity to exceed your expectations once more.Pura Vida!

Dear Traci,Thank you for rating us! We're delighted to hear that your experience with us was excellent. We always strive to provide exceptional service, and it's rewarding to receive your positive feedback. We look forward to welcoming you again in the future and providing another memorable experience. Thank you for choosing us and for sharing your opinion, pura vida!

Dear JohnThank you so much for choosing our hotel for your stay and taking the time to provide us with a 4-star rating. We appreciate your valuable feedback and are delighted to know that you enjoyed your experience. If there's anything specific you loved or if there are areas where we can improve, please feel free to share. Your satisfaction is our priority, and we look forward to the opportunity to welcome you again in the future.Pura Vida!

Dear Thomas,Thank you for sharing your experience! We're thrilled you enjoyed the beauty of our property, the stunning view of Arenal Volcano, and the wildlife sightings. We appreciate your feedback regarding breakfast variety, the hot pool clarification, and TV channels. We'll certainly take your suggestions about on-site activities into consideration. Your insights help us enhance our offerings, and we hope to welcome you back for an even more enjoyable stay in the future!Pura Vida!