Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
First, Barbara was most helpful! And very nice and professional. Thank you for all your help Barbara!The Villa we stayed in is beautiful and a perfect location right next to the big rock mountain and pool. Super convenient! But the villa is very dated. Secondly, the villa was VERY dirty. Whoever is supposed to be cleaning it. Is doing a terrible job! Rug is very dirty and clearly not vacuumed. There were All kinds of dead crickets all over the place along with cobwebs in the corners, smashed crickets on the walls. The walls could use some cleaning if not a new paint job. Tubs were clearly not cleaned prior to our stay. Dead bugs and hairs left behind. I had to rinse the tubs prior to use. The many towels available smelled dirty and were hard as cardboard. I went out and bought detergent along with softener to wash them. Unfortunately, we forgot our towels. The washer and dryer look like they haven't been wiped down in a long time. We were told there would be enough supplies for our stay. Had to go out and also buy trash bag liners and dish soap to be able to wash the dishes. 1 bag liner for the trash cans is NOT enough for 7 guests for 4 days. Including a toddler in diapers.I get there are crickets in the desert. But, I was up all night killing crickets because there were so many. Very very annoying! Especially because, I hate crickets! Maybe some bug control would be a good idea!? I had 3 restless nights due to these annoying pests. Oh, the cutlery and some dishes didnt appear to be washed. So, we washed everything prior to use. I also noticed these little tiny black bugs in the kitchen crawling along the corners. Have no idea what they are. Never seen those before..they are very small. But, they were crawling. I was so excited about this trip. But, was highly disappointed. Btw-there are 2 broken chairs at the dining table. A hole in the wall in the laundry room due to the doorknob. I was not a happy camper! Pools were great Though!