Luxe hotels in Lahore

'Room was stinky with cigarettes smell. Sitting Dewan sofa was missing, cleaning and hoovering was poor, coffee sachets and water bottles were missing, towels were looking very tired and old. '

'Bathroom needs to be cleaned, has mold. Staff could be a bit more courteous. Amenities are just basic nothing special. '

'Not at all nothing was working absulote disaster i did check in but had to leave as bed bugs bite marks all over my body '

'They had a truck arriving for construction work at 1am for about an hour …. Then again at 6am at rhe front gate … hence could not get any sleep .. I complain was not offered discount /complimentary … I had the front room near the gate '

'Front desk staff is unprofessional and not willing to assist with any issues. Staff also does not even know check in or check out policies. Customer Relation Manager is also clueless on how to resolve issues.'

'yes'