Standaard kamer, 2 queensize bedden, niet-roken | Een bureau, een laptopwerkplek, verduisterende gordijnen

Beoordelingen van Clarion Pointe Lake Jackson - Clute

3 out of 5
Clarion Pointe Lake Jackson - Clute
925 Highway 332, Building A, Lake Jackson, TX

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 60 van 148 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 148 beoordelingen" "
Gastenscore: 6 - Redelijk. 17 van 148 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 148 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 148 beoordelingen" "

7,0/10

Netheid

7,8/10

Personeel en service

6,2/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Beatrice

1 nacht verbleven in mei 2024

4/10 – Matig

Cynthia

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
When we came in the room eventually the toilet stopped up. We then moved next door then that toilet stopped up we again tried that one to unstopped it. But we later found a roach killed it then we found the towels were wet and dirty with human feces all on them. We just wanted to go home
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Beatrice

1 nacht verbleven in mei 2024

8/10 – Goed

William

4 nachten verbleven in april 2024

4/10 – Matig

Natalie

Negatief: Netheid, staat van de accommodatie en faciliteiten
Property is very unkempt. Rust in the bathtub - dirt around bathroom, very little lighting, drapes torn, refrigerator not working.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024

8/10 – Goed

Casey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Carlos

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
BEDBUGS!!! DO NOT STAY HERE !!! IMAGINE BEDBUGS CRAWLING ON YOUR BABY’S FACE!!! I AM SOOO DISGUSTED AND TERRIFIED!!! I DONT WANT BEDBUGS IN MY HOUSE BUT THAT IS NOT A GUARANTEE NOW … PLEASE STAY AWAY FROM THIS PLACE .

10/10 – Uitstekend

Courtney

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was very clean and customer service was great. Breakfast was a bit on the chincy side but overall it was a nice hotel for the price. The only issue was a couple fighting and yelling around 5:30 AM because he found his wife cheating at that hotel where she was with another man. I didn’t get back to bed after hat but I understand that’s not the hotels fault.
1 nacht verbleven in februari 2024

4/10 – Matig

Edward Ley

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were in need of repair. Breakfast was a joke. Vending ws worthless. 2 bottles of water, a coke, beer. If this is any indication of your horels, I will never stay at another.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Virginia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that the staff was friendly and helpful! I liked that it wasn’t to far from a mall, Target, Wal-Mart, Restaurants, my son’s High School. We were there for his graduation! I liked that it was quiet and about 20 minutes away from my son’s house! I, also, enjoyed that the room got cold. Great experience!
7 nachten verbleven in mei 2023

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service
Really quiet
2 nachten verbleven in februari 2024

4/10 – Matig

Sam

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Staff was okay, maid service was pretty good. But our sheets being dirty cost us $75 TWICE and we were locked out of our room with our dog inside until we paid up front. Floors in the room were so dirty they made my 5 year olds feet look like he had been running around barefoot outside all day after a few hours of him playing in the room. I would not stay here again.
5 nachten verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good people, dirty place
There were roaches, some of the outlets were not covered. The elevator smelled bad. The front desk people were very nice and friendly, unfortunately the place is really run down.
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Cheryl

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t stay here!
Will never stay there again. Blow dryer didn’t work. Telephone didn’t work. Dirty and old looking. Not clean at all! Horrible experience.
1 nacht verbleven in oktober 2023

4/10 – Matig

Ricardo

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Lo unico lindo de este hotel es su pasillo
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Gonzalo

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just being honest.
Room was hot... ac not working properly. Entire hotel smells funky... dilapidated overall. Lost my 40 dollars deposit because stain on hand towel and supposedly stain on comforter. She didn't know what it was on comforter but knew it was stained and I lose deposit as per company policy. No manager to help either. Horrible experience. I should have just spent the 120 for nicer hotel.. that's what I ended up paying anyways.
1 nacht verbleven in oktober 2023
Reactie van Manager op 8 okt 2023
After reviewing pictures, there is a stained comforter and a towel as you mentioned in the picture although it is not for sure what the stain is it does not completely come out. Therefore the 40 deposit was kept as an incidental which was explained at check-in, the type of stain does not make a difference as to whether deposit is kept or given back it is still considered damaged material.

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was not what i was expecting i thought whit the low price pernight i paid it was going to be rundown and out dated and boy was i wrong
2 nachten verbleven in september 2023

10/10 – Uitstekend

Jeanette

Positief: Netheid, personeel en service en voorzieningen
I enjoy staying here every time I come into town. The staff is always friend and sweet. Definitely will be back again. Thank you!
2 nachten verbleven in september 2023

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The room was well done i was not expecting a great hotel
1 nacht verbleven in september 2023

8/10 – Goed

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice staff and friendly ! Would definitely recommend
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jeanette

Positief: Voorzieningen
Loved staying here! Everything was perfect! Will definitely be back
2 nachten verbleven in september 2023

10/10 – Uitstekend

Araceli

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

4/10 – Matig

Ayla

Zakenreiziger, Reisde met partner, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Turn down service failed to make one of the two used beds in the room, the bathroom was dirty and not stocked with toiletries, and the phone in the room was not even wired in.
3 nachten verbleven in augustus 2023

6/10 – Redelijk

LEE

2 nachten verbleven in augustus 2023

4/10 – Matig

Anibal

Zakenreiziger
Negatief: Personeel en service
They require a cash deposit? That’s shady. I’m here for business and now I have to stop and wait for them to return my money before I leave. How inconvenient is that. Got a feeling this hotel gets kickback from the atm company they conveniently have available for you to get the cash out with a $3.50 fee. 🤔
1 nacht verbleven in augustus 2023
Reactie van Managment op 28 aug 2023
Anibal as I explained as you checked in, the deposit at check in requirement is stated in the Hotel information section at the time you made your booking on line. ATMs are available at 98% of all hotel lobbies making it convenient for the guest and hotels do not get a kickback from guest using them. That is why it is stated online before booking so that the guest can come in prepared and not necessarily use the atm provided at the hotel. You had a choice to come in prepared with the deposit.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

GREG

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Gabriel

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A1
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Perry

Zakenreiziger
The whole experience was ok
2 nachten verbleven in augustus 2023

4/10 – Matig

Mavis

Positief: Personeel en service
They tried to make me give a cash deposit which I thought was weird.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

janice

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like how the rooms open up to the inside and 'home' atmosphere.
1 nacht verbleven in augustus 2023

8/10 – Goed

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023

8/10 – Goed

Daniel

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Check in was fast and easy. When entering the rear entrance a strong sewage smell was present. No soap in the bathroom and only 3 towels for 5 people, but front desk provided what was needed
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Melissa

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Trina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Clarion Stay
1 nacht verbleven in juli 2023

8/10 – Goed

Christian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience overall. Clean place to stay.
1 nacht verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Potential
It's not the most updated place. It has a lot if potential, but good price!
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Daniel

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Jennifer

Reisde met familie
Clean, friendly, and accessible!
2 nachten verbleven in juli 2023

8/10 – Goed

Carla

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I enjoyed my stay but the breakfast was my only complaint. All they had to offer was cereal,yogurt or waffles. They could of offered toast. For people like me that is a diabetic.
6 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Yolanda

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023

6/10 – Redelijk

FELIPE

Reisde met familie
Positief: Netheid, personeel en service
We waited 1 hr to receive our room 6:00 pm and room no ready
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Meredith

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is awesome! Well kept property, nothing bad to say! Will definitely be back!
1 nacht verbleven in juli 2023

4/10 – Matig

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
So.. new to me.. front desk staff stated that expedia policy says to check in at 4 pm or charge card by 4pm.. i made the last minute reservation at around 2. I have never dealt with this before as i usually check-in later in the evening. (My son plays travel ball) we go through alot of hotels. I had to make a second reservation for a single bed as they got rid of my double bed reservation. Maybe call the people from the resevation before deciding to cancel. The kids had to sleep on a really small roll out bed. The room was 10 bucks cheaper but i ended up spending those 10 bucks on the roll out bed.. very dissapointing but it was close to 12 am and we were not going anywhere else.. the hotel seems like it used to be alot larger. Beautiful courtyard in the middle of the hotel. Huge breakfast bar but served waffles, cereals and coffee. 2 pool tables are a good touch. This hotel is close to being a wonderful experience. Maybe put a cap on that exposed sanitary pipe by the ice maker machine, its spewing out SARS fumes from the open sanitary system. Definately another negative. Thank you Expedia for calling on my behalf that night at midnight. Hopefully they get it together because that could be a very nice hotel to stay at. So close to the water
2 nachten verbleven in juli 2023

6/10 – Redelijk

Lindsay

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We arrived at 8:30pm our room was not ready they said the ac wasnt working i asked to be changed to another room. They said they couldnt because i booked online. They told me it would he ready in 10 min. It took them 30 min.
1 nacht verbleven in juni 2023

8/10 – Goed

Ashley

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are updated and very clean. Staff was very polite too. Will stay again
2 nachten verbleven in juni 2023

10/10 – Uitstekend

lisa

Positief: Netheid, personeel en service
The young man that greeted me was very helpful. He also came to hook up my tv. The bathroom needed a trash can and had no stopper for the tub. That was due to an oversight I am sure since they had been remodeling. Staff was very nice!
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Oscar

1 nacht verbleven in juni 2023