Exterieur

Beoordelingen van Holiday Inn Express Lake Park, an IHG Hotel

2.5 out of 5
Holiday Inn Express Lake Park, an IHG Hotel
7155 Lakes Boulevard, Lake Park, GA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 553 van 785 beoordelingen" "
Gastenscore: 8 - Goed. 146 van 785 beoordelingen" "
Gastenscore: 6 - Redelijk. 45 van 785 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 785 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 785 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean! Great for our one night stay while traveling! Would definitely stay here again.
1 nacht verbleven in mei 2024
Reactie van Alexis Starling, General Manager op 27 mei 2024
Dear John, Thank you for taking the time to review our hotel and for your lovely compliments. We sincerely appreciate your compliments towards the cleanliness of our hotel and hope to see you again soon. All the best,

10/10 – Uitstekend

Max

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great / clean / quiet place.👍👍
1 nacht verbleven in mei 2024
Reactie van Alexis Starling, General Manager op 27 mei 2024
Dear Max, We're so glad you took the time to review our hotel and thank you for giving us a perfect score. Thank you for your compliments and please come back to see us again soon when you're traveling through the area. Warmly,

10/10 – Uitstekend

Susana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo fue muy limpio amables
1 nacht verbleven in mei 2024
Reactie van Alexis Starling, General Manager op 27 mei 2024
Dear Susana, Thank you for reviewing our hotel and letting us host you. We sincerely appreciate your compliments towards our staff and hotel and hope to see you again in the near future.Best regards,

6/10 – Redelijk

Isabela

Reisde met familie
Positief: Personeel en service
Ok for one night in transit
1 nacht verbleven in mei 2024
Reactie van Alexis Starling, General Manager op 15 mei 2024
Dear Isabela, Thank you for taking the time to review our hotel. We hope you will consider staying with us again. All the best,

10/10 – Uitstekend

Mike

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property inside and out very clean staff very friendly!
2 nachten verbleven in april 2024
Reactie van Alexis Starling, General Manager op 15 mei 2024
Dear Mike, We're thrilled to hear such great compliments towards the cleanliness of our hotel and our staff friendliness. Thank you so much. Please come back to visit us again soon. Warmest regards,

6/10 – Redelijk

jennifer

Reisde met familie
Negatief: Voorzieningen
We chose this property because we had no choice as others in Tallahassee were overpriced/booked for graduation. The staff is kind and friendly. The room we booked was a KING SUITE which was not clean when we opened to door (bed sheets piled up on the bed etc). Immediately went to desk where we had a room changed to a suite/2 queens which WAS CLEAN.
1 nacht verbleven in mei 2024
Reactie van Alexis Starling, General Manager op 15 mei 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAKE PARK.Dear Jennifer, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I am truly sorry you were accidentally checked into an unclean room. Please accept our sincerest apologies. I'm so glad this issue was resolved in a timely manner. All the best,

6/10 – Redelijk

Kelly

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Alexis Starling, General Manager op 15 mei 2024
Dear Kelly, We truly appreciate you taking the time to review our hotel and hope you will consider staying with us again. With warmth,

10/10 – Uitstekend

Tieesha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel. Breakfast was the best that I have ever had at a hotel.
1 nacht verbleven in mei 2024
Reactie van Alexis Starling, General Manager op 15 mei 2024
Dear Tieesha, Thank you so much for giving us a perfect score and such wonderful compliments towards our hot breakfast. Wow! We truly appreciate you. Please come back to see us again soon. All the best,

8/10 – Goed

Felix

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property close to I75
1 nacht verbleven in april 2024
Reactie van Alexis Starling, General Manager op 30 apr 2024
Dear Felix, Thank you so much for taking the time to review our hotel; we truly appreciate you. Please come back to see us. Warmly,

10/10 – Uitstekend

MELISSA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Late check in. Very nice lady doing breakfast. She made everyone welcome.
1 nacht verbleven in april 2024
Reactie van Alexis Starling, General Manager op 30 apr 2024
Dear Melissa, We're so glad you enjoyed your stay with us and appreciate your compliments towards our hotel and staff. We truly hope you will let us host you again in the near future. All the best,

10/10 – Uitstekend

Pam

Reisde met familie
Comfortable bed, clean room, nice staff
1 nacht verbleven in april 2024
Reactie van Alexis Starling, General Manager op 30 apr 2024
Dear Pam, We're so glad we made you feel comfortable and you enjoyed our staff. Thank you for giving us such lovely feedback. We hope to see you again soon!With warmth,

10/10 – Uitstekend

karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always reliable and welcoming
1 nacht verbleven in april 2024
Reactie van Alexis Starling, General Manager op 20 apr 2024
Dear Karen, We're so glad you came to stay with us and you took the time share your feedback. Thank you for lovely compliments. We hope to see you again soon.Warmest regards,

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at breakfast was SO kind and helpful. And the main desk staff made sure everything was good. Thanks!
1 nacht verbleven in april 2024
Reactie van Alexis Starling, General Manager op 20 apr 2024
Dear Mark, We're thrilled to hear you enjoyed your stay and we truly appreciate your compliments towards our staff and our hot breakfast. We hope you will stop by and see us again soon. With warmth,

8/10 – Goed

Dawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was easy access to the interstate.
1 nacht verbleven in april 2024
Reactie van Alexis Starling, General Manager op 15 apr 2024
Dear Dawn,Thank you for taking the time to share your experience with us and for your kind words. We're glad to hear our hotel was an easy find for you. Please come back to see us again. Warmest regards,

10/10 – Uitstekend

Lansil

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent with no issues. Easy check in and check out. Great buffet breakfast, kids enjoyed it.
1 nacht verbleven in april 2024
Reactie van Alexis Starling, General Manager op 15 apr 2024
Dear Lansil, Thank you for taking the time to share your feedback. We truly appreciate your compliments towards our hotel and our hot breakfast. And we love to hear your kids enjoyed it too. Please come back to see us again soon. Warmly,

10/10 – Uitstekend

Yashica, Atlanta l

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay staff was so helpful and attentive. Breakfast option also a plus.
2 nachten verbleven in april 2024
Reactie van Alexis Starling, General Manager op 13 apr 2024
Dear Yashica,Thank you for your kind words towards our staff and our hot breakfast. Please come back to see us again.All the best,

10/10 – Uitstekend

David

Reisde met partner
Very nice stay! Staff great. Very clean!
1 nacht verbleven in april 2024
Reactie van Alexis Starling, General Manager op 15 apr 2024
Dear David, Thank you so much for your excellent compliments to the cleanliness of our hotel and our staff. We sincerely appreciate you. We hope to host you again in the near future. Warmest regards,

10/10 – Uitstekend

Brenda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The site was very clean, staff was helpful, good location.
4 nachten verbleven in april 2024
Reactie van Alexis Starling, General Manager op 13 apr 2024
Dear Brenda,We appreciate you taking the time to review our hotel and sincerely appreciate your compliments. We hope to host you again soon. With warmth,

10/10 – Uitstekend

Zach

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff. Quick check in. Clean rooms that were appropriately stocked. Nice
1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 31 mrt 2024
Dear Zach, We truly thank you for your wonderful compliments towards our staff and check in experience. We're thrilled you enjoyed you stay and we hope to host you again in the near future.All the best,

2/10 – Ontzettend slecht

Carel

Negatief: Netheid
1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 31 mrt 2024
Dear Carel,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.With warmth,

10/10 – Uitstekend

Casey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, comfy beds, friendly staff.
1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 31 mrt 2024
Dear Casey,Thank you so much for reviewing our hotel and giving us a perfect score. Thank you for your compliments towards the cleanliness of our hotel, the comfort of our beds and our friendly staff. We sincerely hope you will let us host you again when you're traveling through Lake Park, GA again.Warmly,

10/10 – Uitstekend

mark

1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 20 apr 2024
Dear Mark, Thank you for taking the time to review our hotel and for giving us a perfect score. We hope you will stop by and let us host you again soon.Warmly,

8/10 – Goed

Travis

Positief: Netheid, personeel en service en voorzieningen
The bathtub did not drain properly.
1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 31 mrt 2024
Dear Travis, Thank you for review our hotel. I sincerely apologize that your bathtub did not drain property. We have maintenance on staff and will always address these opportunities if we are notified. I apologize if this was not taken care of while you were at our property. Please accept our apologies. We thank you for staying with us and hope you will let us host you again when you are traveling through the area. Warmest regards,

2/10 – Ontzettend slecht

Shane

Negatief: Netheid, personeel en service
Check in time was 3:00. We were a little early but could not check in because the room was not ready which I understand. However, we waited in the parking lot and watched as multiple staff members spent time outside smoking. When it was 3:00, the room still wasn’t ready.
1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 26 mrt 2024
Dear Shane, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAKE PARK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Uitstekend

Marcia

1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 13 apr 2024
Dear Marcia,Thank you so much for giving us a perfect review. We're thrilled you enjoyed your stay and we hope to host you again in the near future.Warmest regards,

10/10 – Uitstekend

Mike

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wry nice and clean, great breakfast and super friendly staff!
1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 19 mrt 2024
Dear Mike,Thank you for giving us such lovely compliments and for reviewing our hotel. We're thrilled you enjoyed your stay and we hope to host you again. All the best,

6/10 – Redelijk

Doug

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 19 mrt 2024
Dear Doug, We appreciate you reviewing our hotel and hope you enjoyed your stay. Please come back to see us again! Sincerely,

8/10 – Goed

Frank

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Check in was easy, staff was friendly and ro9ms were new and clean. We had no hot water at 7 AM for showers. I mentioned it to the front desk and i didn't get an apology or anything. She just asked for our room no. Not the response I was expecting.
1 nacht verbleven in maart 2024
Reactie van Alexis Starling, General Manager op 9 mrt 2024
Dear Frank, Thank you for taking the time to review our hotel. I sincerely apologize for the opportunities you experience during your stay regarding hot water the customer service. I will address this personally and appreciate you bringing it to our attention. I sincerely hope you will give us another opportunity in the future to make it up to you. Warmest regards,

8/10 – Goed

Alfred

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Matress was too firm
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 4 mrt 2024
Dear Alfred, Thank you for taking the time to share your feedback and for staying with us. We sincerely apologize that your mattress was too firm for your taste. We hope you enjoyed the rest of your stay and again we appreciate your feedback. Warmest regards,

2/10 – Ontzettend slecht

Debbie

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was fine except our room needed a lot of help. The kings were broken and light shined in window all night.Bugs in a Dow seal. Soap for shower was about to fall off wall. The room needs some help I was a service excellent advisor for a hospitals d felt this needed addressed.The hotel other wise was very nice. They were full and didn’t have another room for us. The manager said to call you and you would return our money. Thank you. She’s there today.thank you
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 2 mrt 2024
Dear Debbie, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAKE PARK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, we sincerely appreciate you for bringing this to our attention. If we don't know these things, we cannot address them. Warmest regards,

10/10 – Uitstekend

Benjamin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every Holiday inn I have stayed at is very nice.
1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 2 mrt 2024
Dear Benjamin, We are so pleased to hear you enjoyed your stay at our hotel and truly appreciate your lovely feedback. Please come back to see us again.All the best,

10/10 – Uitstekend

henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was excellent
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 2 mrt 2024
Dear Henry, We're pleased to hear you were able to enjoy our hot breakfast and appreciate you took the time to share your feedback. We hope to host you again in the near future. Warmest regards,

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 2 mrt 2024
Dear Joseph, Thank you so much for taking the time to review our hotel and for giving us a five-star-review. We're please to see the results of your review and hope to see you again when you are traveling through the area. With warmth,

10/10 – Uitstekend

Kghora

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to I 75 Steep hill to front door
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 28 feb 2024
Dear Kghora,Thank you for taking the time to review our hotel. We sincerely appreciate the five star review and hope to host you again soon. Warmest regards,

10/10 – Uitstekend

Kathryn

Reisde met familie
Very clean. Excellent breakfast. Very friendly staff.
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 28 feb 2024
Dear Kathryn, Thank you so much for your compliments towards our hotel. We're so glad you enjoyed your stay and we hope to see you again soon. Sincerely

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 19 feb 2024
Dear Michael, We sincerely appreciate you taking the time to review our hotel and for giving us a perfect 10! We're thrilled you enjoyed your stay and hope to see you again soon. Warmest regards,

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good.
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 10 feb 2024
Dear Ben, Thank you for taking the time to review our hotel. We're thrilled you enjoyed your stay. Please let us host you again in the near future.Warmest regards,

10/10 – Uitstekend

MITCH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Alexis Starling, General Manager op 6 feb 2024
Dear Mitch, Thank you for reviewing our hotel and for giving us a perfect 10! Wow! We're honored you enjoyed your stay and we hope to host you again soon.All the best,

10/10 – Uitstekend

Joanne

Stopped here just for one night. Hotel was clean and modern. Staff were all very friendly and helpful. Great breakfast provided at the hotel but other options a quick drive away if needed. Rooms very spacious and nicely decorated. Enjoyed our stay!
1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 4 feb 2024
Dear Joanne, We're so glad you came to stay with us and you took the time to review our hotel. We sincerely appreciate your wonderful compliments and we hope to see you again. All the best,

10/10 – Uitstekend

Guy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thumbs up!
Very clean, excellent breakfast, staff is super friendly, will come back again!
1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 4 feb 2024
Dear Guy, Thank you for taking time to give us your feedback and for giving us a perfect 10! We appreciate your compliments towards our staff and hot breakfast and we look forward to hosting you again soon.Warmest regards,

10/10 – Uitstekend

Devin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A newer and clean hotel.
1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 4 feb 2024
Dear Devin, Thank you for taking the time to review our hotel and for giving us a five-star review. We're thrilled you enjoyed your stay and we sincerely hope to host you again in the near future.Warmest regards,

10/10 – Uitstekend

Debra

1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 22 mrt 2024
Dear Debra, We sincerely appreciate you for taking the time to review our hotel and for giving us a perfect score. Thank you for choosing the Holiday Inn Express Lake Park for being your host hotel. Please come back to see us again soon.All the best,

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was big and clean. My wife and I would recommend this place to stay in to our friends..
2 nachten verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 30 jan 2024
Dear John, Thank you for taking the time to review our hotel. We sincerely appreciate your compliments and hope to host you again in the near future. Warmest regards,

10/10 – Uitstekend

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful.
1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 23 jan 2024
Dear Kelly, Thank you for taking the time to review our hotel. We sincerely appreciate you giving us a five-star review and truly hope to host you again in the near future.Warmest regards,

10/10 – Uitstekend

Rocio

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La señora que ayuda con el desayuno muy amable, servicial, tuvo todo muy limpio!
Reactie van Alexis Starling, General Manager op 18 jan 2024
Dear Rocio, We're so glad you took the time to review our hotel and appreciate your compliments towards our staff in our breakfast department. We hope to host you again in the near future and thank you for staying with us.Warmest regards,

2/10 – Ontzettend slecht

Nick

1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 6 feb 2024
Dear Nick,We appreciate you reviewing our hotel and sincerely apologize for any opportunities you experienced. We hope you will consider staying with us again.Warmest regards,

8/10 – Goed

Cindy

2 nachten verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 18 jan 2024
Dear Cindy,Thank you for taking the time to review our hotel. We're so glad you let us host you and we hope to host you again in the near future.Warmest regards,

10/10 – Uitstekend

Gladys

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La persona q nos atendió en el desesayuno . Muy atenta y amable. Y en general
1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 11 jan 2024
Dear Gladys,Thank you for taking the time to review our hotel and for your kind words towards our staff. We hope to host you again in the near future.Warmest regards,

10/10 – Uitstekend

Tricia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything about the hotel was great. It was just unfortunate there were a group of men that came in around 12:30 AM and kept going in and out of their room and slamming their doors and talking very loudly with each other for a few hours. Not the hotels fault by any means but just made for a long night.
1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 11 jan 2024
Dear Tricia, We're glad you took the time to share your feedback and sincerely apologize for the opportunities you experienced while you were staying with us. We hope you will still let us host you again.All the best,

8/10 – Goed

William

1 nacht verbleven in januari 2024
Reactie van Alexis Starling, General Manager op 30 jan 2024
Dear William, Thank you for reviewing our hotel and for staying with us. We hope to see you again soon. With warmth,