Babybedden, gratis wifi

Beoordelingen van FikirandRay Lodge

4 out of 5
FikirandRay Lodge
Bete Georgis, Lalibela, Amhara

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 21 van 48 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 48 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 48 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 48 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 48 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

7,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

2,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

zatiti, Montgomery Village

I could not enjoy the property as for the 10 days that I was there most the time I was ill. I think this may have to do with the lack of deep cleaning. Hot water was also an issue. It took several request for a heater. The Wi-Fi never worked.
7 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

JORGE, St romain le puy

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un hôtel desfecté. Pas de wifi, petit déjeuner à 500 mètres dans un autre hôtel par chemin non éclairé…, fenêtre bloquée ouverte et pas d’eau chaude… à fuir !!
2 nachten verbleven in november 2023

10/10 – Uitstekend

Tracie

Positief: Personeel en service
1 nacht verbleven in juni 2023
Reactie van General manager abebe op 7 jun 2023
Thank you Tracie For giving your precious time to leave your comment about our service we are grateful we can’t wait to serve you again on your next trip General manager Abebe Getahun

2/10 – Ontzettend slecht

ARVIN

1 nacht verbleven in april 2022

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2020
Reactie van Daniel getahun op 1 apr 2020
Hello value customer thanks For staying with us and For your encouraging comments Best regards general manager Daniel getahun

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet convenience in Lalibela
FikirandRay is a relatively new hotel and offers comfort and quiet. It is a short walk from a restaurant with great views down the valley. The staff were very nice and helpful. Breakfast was simple but good. You need a guide to get around and bargain but prices tend to be somewhat set. Lalibela is well worth seeing, which you can do in two days, or most pf it in one day.
Welcoming coffee.
View from the second floor of the hotel.
1 nacht verbleven in maart 2020
Reactie van Daniel getahun op 1 apr 2020
Hello value customer thanks for staying with us it was our pleasure having you as our guest Best regards general manager Daniel getahun

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here at a quiet time, so cannot say how the hotel would be if very full. We had a nice large room with a terrific view over the valley, with private bathroom. It was very clean and well kept. Breakfast was fine, and whilst there was no lunch or dinner (maybe because so quiet) there are two excellent restaurants nearby, including the utterly bizarre Ben Abeba, a wonderfully odd Bond-villain place with magnificent views and interesting food. The location is good, a short tuk-tuk ride to the main churches. The staff were extremely helpful and friendly, and we'd like to mention Nati, who went out of his way to help us, including running to the Ben Abeba in heavy rain to get us an umbrella!
1 nacht verbleven in maart 2020
Reactie van Daniel getahun op 1 apr 2020
Hello value customer thanks for staying with us it was our pleasure having you as our guest Best regards general manager Daniel getahun

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location, very comfortable and clean room with a stunning view of the mountains, welcoming service and very good breakfast. Airport pick up service. Works with a young, energetic and friendly guide - I enjoyed the tour of the churches very much.
1 nacht verbleven in februari 2020
Reactie van Daniel op 3 mrt 2020
Thanks Very much

8/10 – Goed

Natalie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Basic comfort with a view
This is a very basic hotel, with only breakfast, and subject to power outages as with the rest of the town. It sits a bit away from the main part of town, which actually made for a quieter night than what my friends' at a place right in town experienced and my room had a great view of the valley and mountains beyond. Although it doesn't serve any meals except breakfast, it is a very short walk away from a couple of very good restaurants (within other bigger hotels). The staff were very friendly and helpful. I sent an email ahead about airport pick up and a local guide - they didn't respond, but they had a driver at the airport with my name on a sign and a local guide in tow.
1 nacht verbleven in februari 2020
Reactie van Daniel op 3 mrt 2020
Thanks very much for for your comments Best regards general manager Daniel getahun

8/10 – Goed

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable, Clean, Great Guide
FikirandRay lodge was a great home base for a 1-night stay in Lalibela. Centered between the churches and the can't-miss restaurant Ben Abeda, I was treated to clean and comfortable rooms and very friendly staff. The first priority when I arrived was making sure I had a schedule to visit everything on my sightseeing list in a limited window of time. My tour guide was Yohannes, and I could recommend a better guide. Originally from the community, he spoke fluent English and had a passion for the history of Lalibela. He constantly made sure I was comfortable, well-fed, and found exceptional spots I never would have known about on my own. If you go, I would ask for him by name.
1 nacht verbleven in februari 2020
Reactie van Daniel op 23 feb 2020
Hello Eric thanks for staying with And thanks again for your comments about our customer service Best regards general manager Daniel getahun

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
I stayed in fikirandraylodge for two night And the room was clean the bed was very comfortable I had the best sleep very quiet very nice view from my room with big window the owner was friendly helpful arranging my tour service for Lalibela and monastery with the best English speaking guide I highly recommended this lodge the lodge worth much more than other hotel
4 nachten verbleven in februari 2020
Reactie van Daniel op 15 feb 2020
Thanks for staying with us And for very interesting and encouraging comments Thanks again General manager Daniel getahun

8/10 – Goed

Dennis

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Daniel op 8 feb 2020
Thanks for your comments We will do all our best to improve 10 out of 10 thanks for staying with us Best regards general manager Daniel getahun

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
The location of the hotel on the map is WRONG! The hotel is located very far from the town centre! They cheat on you!
1 nacht verbleven in januari 2020
Reactie van Daniel op 5 feb 2020
We are very sorry for your comments Because our lodge is just near to the church if you have other comments we will improve Because of this reason 4 out of 10 is unreasonable it should be logical you should have comments us what needs to be improved things that aren’t working just because of location you shouldn’t be insulating whole stuff members and exposing the lodge How ever we accept your comments and if we have to change the location on goggle we will Thanks for staying with us Best regards general manager Daniel getahun

6/10 – Redelijk

Roger

Reisde met partner
Positief: Netheid, personeel en service
When we first arrived...we were brought to another hotel that was not Fikir and Ray. It was a very new unfinished hotel called Halle Hotel. It had no wifi...no cabinetry...unfinished fixtures BUT the view was breathtaking...best in Lalibela. We loved the bathroom with its huge open window that looks into the valleys. The bed was very comfortable and the winds brought fresh mountain air. Sadly that ended when they shifted us to the original Fikir Ray hotel. This had wifi...but bedding wasnt that great...rooms were much smaller and views are nothing to shout about. All-in-all...it was an ok experience but could have been better if the first hotel they put us in was finished.
2 nachten verbleven in januari 2020
Reactie van Daniel op 1 feb 2020
Hello roger We are very sorry for what happened We accept your comments and we have worked based on your comments and fixed hope to serve you again with our free service and will give you a room with a window Best regards general manager Daniel getahun

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice personnel. Interior old style, beds comgortable and very fresh.
2 nachten verbleven in januari 2020
Reactie van Daniel op 1 feb 2020
Thanks for your encouraging comments we are glad you are happy with your stays with us Best regards general manager Daniel getahun

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was exceptional. I was upgraded to a room with a beautiful view. The team was very attentive to my needs. The property is clean and comfortable and located in short walking distance to a great restaurant that overlooks a valley on three sides and serves great food. You cannot ask for more quality and service of a reasonably priced bed and breakfast. I'd definitely come back here to stay when visiting Lalibela.
2 nachten verbleven in januari 2020
Reactie van Daniel op 1 feb 2020
Hello value customer thanks for staying at our lodge We are very happy with your encouraging comments and we will be working very hard to make all our customers happy Best regards general manager Daniel getahun

8/10 – Goed

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
From what I saw of other hotels in the vicinity this is probably one of the better hotel options in Lalibela. The rooms are clean and modern, the internet is good, the breakfast’s are excellent and the staff are friendly and accommodating. There were one or two disappointments: No dinner available on my second evening because the cook had gone home and no water on my last morning. A large bucket of water with a jug was left outside me room to use for washing and flushing the toilet but as with the restaurant closure no proper explanation was given let alone an apology.
2 nachten verbleven in januari 2020
Reactie van Daniel op 12 jan 2020
Hello value customer thanks very much for your very helpful comments we Will definitely improve this right away And thanks for your comments Best regards general manager Daniel getahun

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
ホテルの観光ガイドは午前午後と終日に渡り協会群を丁寧に案内してくれて写真も上手に撮ってくれたので非常に良かったです。市内でガイドを手配するよりも若干高いですが、数人でシェアできるなら利用したら便利でしょう。 ホテルは少し古いが清潔にはされていた。地上階以外の部屋なら眺めは良いと思う。宿泊したのは3階だったので眺めはよく虫も出なかった。 到着時に窓の鍵が掛からなくて、スタッフに直すように言うも「問題無い」と事だったが不安だったので直してもらった。 一日目の朝食が、注文してから40分出てこなかったのは良くなかった。
2 nachten verbleven in december 2019
Reactie van Daniel getahun op 23 jan 2020
Thanks for staying with us and your comments are very important for our improvements Hope to serve you again with the best service on your next trip to lalibela Best regards general manager Daniel getahun

10/10 – Uitstekend

Max

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020

8/10 – Goed

Janice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay and tour of 11 churches
We stayed at Fiker and Ray for 2 nights. Staff were excellent and go above and beyond to help you out if needed. My husband and I were sick from the Simien Mountains and the lady receptionist was so accommodating and brought tea and food up to our room when we were too sick to go out to have dinner. Hot water is touch and go. Our first room had no hot water but we asked to move to another room on the second night and that room had hot water and stunning views. Breakfast was delicious! You can choose from a range of items such as scrambled eggs, omelette, porridge etc. You are also given bread and some spreads, and a really nice smoothie too. Just take note that it takes a while to come out so I would suggest ordering breakfast at least 35 minutes before your tour starts. We also organized our 11 churches tour through the hotel which turned out to be cheaper than what other tour companies were offering. We received guide Fikremariam a friendly young man with excellent English who was passionate about Lalibela and it’s churches. He was lively, energetic, and extremely knowledgable - we learnt so much from him, not just about the churches, but the history, and general information about Ethiopia. As per our request, he took us to eat at a local restaurant in between visiting the churches and then to a nice coffee/tea place as well. The 11 churches tour with him was by far our favourite tour in Ethiopia. I would recommend him to anyone and would rate him 10/10!!
2 nachten verbleven in december 2019
Reactie van Daniel op 7 jan 2020
Thanks for your comments

8/10 – Goed

A&M, New York

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great view of the mountains from our room. Excellent location away from all the noise in the town center. Very close to Ben Abebe restaurant, which has amazing views (and good food). Friendly and helpful staff, simple (but very good) breakfast. Excellent value for the price.
3 nachten verbleven in december 2019
Reactie van Daniel op 30 dec 2019
Thanks for staying with us And for your encouraging comments Best regards general manager Daniel getahun 0923665171

10/10 – Uitstekend

Wataru

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Daniel getahun op 23 jan 2020
Thanks for staying with us and for your encouraging comments Best regards general manager

10/10 – Uitstekend

Mira

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
My experience in this lodge was amazing ! The staff were super friendly and helpful and very accommodating to anything I asked for. The rooms are clean and exactly what I needed. It’s situated just few minutes walk from the center of the town and from a great restaurant that is known with its splendid sunset views; Ben Abeba. The food at the hotel itself actually exceeded my expectations. It’s a hidden gem in Lalibela. Once in, they will make you feel like family. I highly recommend it!
2 nachten verbleven in december 2019
Reactie van Daniel op 26 dec 2019
Hello mira Thanks again for staying with us We are very glad having your comments We will definitely be working more to make sure our customer is happy with their staying with us Best regards general manager Daniel getahun 0923665171

10/10 – Uitstekend

Johnnie, Richmond, Virginia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was very friendly and attentive to my needs. The omelettes and coffee were very delicious every morning. The property is very nicely decorated and views are amazing. I really enjoyed talking with everyone learning about the local culture. I highly recommend FIKRE MARIAM as your tour guide in Lalibella. This young man knows the history and tells it with great enthusiasm. My last night in Lalibella we went to a local lounge Torpedo for honeywine and traditional music and dancing. I had an amazing time and I never had wine that taste so good. Choose this property for your stay in Lalibela youbwill not be dissapointed.
2 nachten verbleven in december 2019
Reactie van Danil op 24 dec 2019
Hello valued customer Thanks for your stay and for your cements hope to serve you again Best regards general manager Daniel getahun 0923665171

4/10 – Matig

Andres

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fuí engañado
El personal amable es lo único cierto de lo que prometen. Reservé una habitacion con cama king. Hay 2, una no tine vista, y la que tiene vista tiene una cama normal. El hervidor eléctrico no saben lo que es. Tiene TV pero sin señal. Suelos desclabados, enchufes colgando, lá mparas que no funcionan, botes de jabón y champú vacíos, ducha sin presión, etcc. Estvimos varias horas sin luz y casi un día entero sin agua. Muy cerca de este establecimiento se encuentra el Top Twelve, por el mismo precio, y un excelente hotel con vistas impresionantes.
3 nachten verbleven in december 2019
Reactie van Daniel op 16 dec 2019
Hello value customer thanks For your comments We will be improving your comments but according to water issues we were the only hotel in Lalibela who had water there was not water in the hole town for five days but we had water by then How ever we will accept your comments as a lesson Thanks for staying with us

8/10 – Goed

hervé

Positief: Netheid, personeel en service
2 nachten verbleven in december 2019
Reactie van Daniel op 9 dec 2019
Thanks for your comments We will be improving everything right away Thanks again for your time General manager Daniel getahun

10/10 – Uitstekend

joi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
a gem in lalibela
Loved this place. Great location. Friendly. Knowledgeable staff and great price.
1 nacht verbleven in november 2019
Reactie van Daniel op 27 nov 2019
Hello value customer thanks for staying with us and for your encouraging comments General manager Daniel getahun

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in november 2019
Reactie van Daniel op 25 nov 2019
Dear value gusts thanks for staying with us Thanks again for your precious time to comment our services We will be working well to satisfy our customer Best regards general manager Daniel getahun

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Endroit idéal au calme et à coté
2 nachten verbleven in november 2019
Reactie van Daniel op 19 nov 2019
Thanks for your comments we will be doing well to improve everything to keep up all the best Thanks for your interesting comments General manager Daniel getahun

4/10 – Matig

Angela

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dishonest charging
Receptionist overcharges and lies about charges, I.e takes money for taxi to airport but doesn’t pay driver so you have to pay twice. Charges guests for eating 1 banana and 1 orange. THTe room is advertised as spacious with a window and view. In reality, no window at all, poky room.
1 nacht verbleven in november 2019
Reactie van Daniel op 16 nov 2019
Hello respected customer Thanks again for your comments again and we found your comments on trip advisor and we already knew and take some action on our reception and the driver so we appreciate your comments and apologies for what happens If you come back again we will provide you a free room with the windows Best regards general manager Daniel getahun

4/10 – Matig

Richard

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
I have been to Lalibela many times. First night no hot water then no water within 1 minute. Staff solution = shower tomorrow? Did not help as I was covered in soap... Lights didn't work. Second night moved to another room. Lights didn't work. Arranged an early breakfast before day trip. Breakfast 1 hour late. Staff said "Sorry I was asleep"? Breakfast ok No milk though Staff were friendly but not good problem solvers Did not see manager even though I emailed him about the issues There are much nicer hotels in better locations for similar prices btw Where is the winery?
4 nachten verbleven in september 2019
Reactie van Daniel Getahun op 15 okt 2019
Hello Richard Thanks for your comments and suggestions we apologize for things that has happened we will take your comments as a big lesson and we will make sure next time that will not happen and it happen mostly in lalibela not because of the lodge or staff members because of the new road under construction they cut the line most of the time but our lodge is always actively follow up and always ready to fill full our customers interests And now we are working on it We will make sure this will not happen again Thanks for your comments again

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Daniel getahun op 21 sep 2019
First Thanks for choosing our lodge We are so glad to serve you Thanks for your comments it helps to all our staff members and for our sustainable work Our job is to make sure all our customers are happy with their stay in our lodge and secured enough Hope to serve you again on your next trip General manager Daniel getahun +251963575700

10/10 – Uitstekend

Hayato, Kawasaki, Japan

Positief: Netheid, personeel en service
1 nacht verbleven in september 2019
Reactie van Daniel op 11 sep 2019
Hello respected customer Thanks so much for your comment Your comment have more value for guests and staff members And that will encourage us to be able to satisfy our customers and to do so much more Thanks for giving your time to comment as Hope to well coming you again with more improvement General manager Daniel getahun

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing gem of a hotel!
I had a wonderful stay at the Fikir&Ray Hotel. The service here is INCREDIBLE! They provided free airport pickup AND drop off, and readily attended to every request. Breakfast was good and filling. Dinners were delicious and very cheap ($2-4 USD). Beer was cold and plentiful. I would highly recommend this hotel above any other in Lalibela. Simply a wonderful stay. Rooms and beautiful and spacious, with huge windows facing out to the hills below. The cons? Slow wifi and weak plumbing (but these are true of EVERY hotel in Lalibela - the town has horrible infrastructure). Given that you will face the same problems at ALL hotels in the city, I’d happily stay here again in a heartbeat.
1 nacht verbleven in augustus 2019
Reactie van Daniel op 18 aug 2019
Thanks you very much for your comments Your comments are more important things for the lodge and staff members I thank you again on behalf of all the staff members hope to serve you again General manager Daniel getahun

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
We were well looked after by the friendly staff. They arranged our guide, Kalehiwot Zena, who was very friendly and helpful, and took care of all the negotiations. The room was comfortable and the services all worked. The restaurant breakfast was good as was the evening meal.
3 nachten verbleven in augustus 2019
Reactie van Daniel op 18 aug 2019
Thanks for choosing Our lodge to stay And we are so happy to serve you Again in your next trip Thanks again General manager Daniel getahun

10/10 – Uitstekend

Woulita

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Our stay at Fiker & Ray was great. Everyone went out of their way to make our stay pleasant. Although ther was shortage of water in the city they made sure we were taken care of. Food was great. The wait staff was very attentive and helpful. Special thanks to Nati. He made our stay memorable. Keep up the good work. It is located very close to the the famous Ben Abeba restaurant . Great stay. Keep up the good work !!
4 nachten verbleven in juli 2019
Reactie van Daniel getahun op 12 aug 2019
Thanks wolita For your encouraging comments and suggestions your comments are very important for all our lodge staff members to improve our quality service As fikir and ray lodge am is to serve our clients with the best care that makes us different from others Thanks again wolita we are so happy to welcome you again General manager Daniel getahun +251923665171

10/10 – Uitstekend

Nelly, Maryland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The manager was easy to communicate with through Expedia before my arrival to arrange the airport transfer and a guide. The room was spacious and clean. The light bulb in the bathroom burned out and they changed it in less than five minutes. There is a security guard and restaurant in site. I have not stayed at any other properties in Lailibela, but my impression is that this is one of the nicest ones.
1 nacht verbleven in augustus 2019
Reactie van Daniel getahun op 3 aug 2019
Dear respected customer We are so happy to know your opinion about your stay at our lodge your comments will definitely keep us know what to improve and to go along with We all are eager to well come you again Thanks again for your positive comments

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
FikirandRay Lodge is a lovely place to stay - the location is perfect and the views are spectacular. The staff are attentive and helpful and the rooms are comfortable and clean. The main issue we had was there was no water - there seemed to be a problem with the lodges supply so for three days we had no running water. The staff did provide buckets of water but it was unfortunate that they couldn't get the issue fixed in the three days. They also compensated us with a lunch on them which was kind but really think that more could have been done to fix the situation. Other than the water issue the lodge is perfect and I would stay there again.
3 nachten verbleven in juli 2019
Reactie van General manager Daniel op 17 jul 2019
Dear guestse thanks for your comments Yes it was true there wasn't water for three days in the hotel town because they got the main line cut off We have taken this as a big lesson and we will make sure that won't happen again thanks for your comments

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were very clean and spacious, definitely better than I would've thought based on other hotels in Ethiopia. The staff are great, they care about this hotel and they REALLY care about giving their guests a good experience and comfortable stay. The location is great - tucked away from the busier parts of town but still close to great bars and restaurants. Less than 20 minutes walking to the church sites. I would warn guests to be very careful about arranging tours through the hotel. I was there with 2 other guests (none of us knew each other) but we all experienced issues regarding itineraries and pricing miscommunications between the hotel staff and the guides, which resulted in some pretty aggressive outbursts from the hotel manager (not at the guests, but at the guides). I was worried he was going to cause him physical harm. Get everything in writing before you book a tour. I think the hotel is still very new and they are still learning and figuring out this aspect of things. The staff will help you with anything around town, and accompany you to certain places if you need it. Yeshi even came with us to get some Tej. They all work very hard to take care of any questions or issues that come up, and they do it in a timely fashion. The service here is unparalleled, and the quality is the best you will find for this price point, especially in a touristy town like Lalibela. There is also security 24/7 and a very safe-feeling environment.
3 nachten verbleven in juni 2019
Reactie van General manager Daniel getahun op 11 jul 2019
Dear respected customer thanks for your comments we will be improving the misunderstanding between the staff and guides we will be working on it

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property had a great view. It was walking distance to nice restaurants and pub houses. The staff was incredibly helpful. The rooms were spacious and clean.
5 nachten verbleven in maart 2019

10/10 – Uitstekend

Matt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2019

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place to spend time
This was a fab place to stay. Great clean and comfortable rooms and the staff were all really lovely. I could have easily stayed longer!
1 nacht verbleven in februari 2019
Reactie van Dani op 1 mrt 2019
Dear Elizabeth Thanks Very Much for taking your precious time to share your prestige opinion on Fikir and Ray lodge Here. We are glad to Hear that you have enjoyed your stay In Our Newly built Lodge. We Take Pride In accommodating and Giving an outstanding service every customer. and we are happy That our Lodge Met Your Expectation and thanks for mentioning about the Cleanliness of our Rooms, Great location and Our Kind Staffs who always Strive hard To guarantee 1005 Guest satisfaction. your excellent review will motivate and encourage us to upgrade our level of excellency to Exceed Our customers expectation. Thanks once again for your Genuine Comments and we look Forward to welcome you again if you ever Comeback to lalibela. Kind Regards. Daniel Getahun G/Manager contact us directly info@fikirandraylodge.com +251963575700 also On What'sup and Viber The right choice @ the right Place!

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay while at Fikir and Ray Lodge in Lalibela. The staff are welcoming, extremely helpful, and always there if you need something. The room was spotless, and the hotel very peaceful. We slept well, and ate extremely well at the hotel restaurant. The hotel is a birder's paradise with an incredible variety singing in the trees around the property, and soaring overhead.
1 nacht verbleven in januari 2019
Reactie van Dani op 10 feb 2019
Dear Valued Guest, Thanks for sharing your experience of our hotel on Expedia.com. we are glad to hear that you have enjoyed your entire stay in our newly built lodge. we take pride in accommodating and giving an outstanding service every customer. Thanks a lot for mentioning about the location peacefulness, the comfort of our bed, the cleanness of our rooms, the food and our kind who always strive hard to guarantee 100% guest satisfaction. Nothing gives us more pleasure than knowing our customers satisfaction! Your excellent review will encourage and motivate us to upgrade our Excellency to Exceed Our Customers Expectations. Thanks once again for your Genuine comments and we look forward to welcoming you again if you ever comeback to lalibela. Best Wishes. Daniel Getahun G/M info@fikirandraylodge.com +251963575700 also on whatsup and viber. the right choice at the right place!

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Hotel in four months!
In four months of traveling through Africa this is the best hotel. Everything is at US standards for room, bathroom, shower, wifi. In particular this is the best wifi ever. In addition, the staff is knowledgeable and friendly, being off a coffee ceremony shortly af of arrival is a big plus.
1 nacht verbleven in januari 2019
Reactie van Dani op 16 jan 2019
Dear Valued Guest, Thank you very much to take your precious time to share your prestige opinion on Fikir And Ray Lodge, in Lalibela. We take pride in accommodating and giving an outstanding service every customer. Our lodge is Brand new just two month old since opened as a result, everything is clean and in a good shape. And our price is very competitive from $35-$65. We are pleased to hear that you have enjoyed your entire stay in our newly built lodge. And we thanks a lot for being a witness about the standard of our room, bathroom, The best Wifi in Lalibela, our free coffee ceremony and our kind stuffs who always strive hard to guarantee 💯 guest satisfaction! Your Excellent review will encourage and motivate us to upgrade our level Excellence exceed our customers expectation. Thanks once again for your Genuine and encouragement works and we look forward to having you in your next trip. Best Wishes! Daniel Getahun, G/Manager Contact us. info@fikirandraylodge.com fikirandraylodge@gmail.com +251963575700 also on Whatsup and viber

8/10 – Goed

Per

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mycket fräscht nytt hotell. Restaurangen hade en begränsad meny, men det jag prövade var gott. Deras wi-fi var mycket bra, nästan lika snabbt som hemma.Dom arrangerar transfer till och från flygplatsen, men vid min avresa misslyckades dom att hitta transport så jag var på vippen att missa flyget.
2 nachten verbleven in december 2018
Reactie van Daniel op 20 dec 2018
Dear Per Thanks for your Review on Expedia.com was pleasure serving you. thanks a lot for your feedback as it will encourage help us to upgrade our level of Excellency to exceed our Customers Expectation. we have noted what you mentioned about the Drop off and we will work on to improve it for the next time. thanks once again for your positive Review and please don't hesitate to contact us if you ever comeback to Lalibela. Best Wishes. Daniel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
beautiful place with super staff
We stayed in Fiki and Ray lodge and were positively surprised about the place and the service. The lodge is in a quiet road within a walking distance from the town and the churches. The view from the restaurant / lounge and from our room wasn’t breathtaking. The staff was very welcoming and friendly. They made the effort to make sure we had everything. Romeo helped and guided us to get what we need and see what we wanted to see. Big thanks to the staff to the hotel. Would recommend highly.
1 nacht verbleven in december 2018
Reactie van Daniel op 13 dec 2018
Thanks for taking your precious time to share your prestige opinion on Fikir and Ray Lodge, Lalibela. We take pride in accommodating and giving an outstanding service every customer. And we are overjoyed to receive your compliments and appreciation. I will share this review with Romeo and the entire staffs as well. Nothing gives us more pleasure than knowing our customers satisfaction! Our team always strives hard to guarantee 100% customer satisfaction! your excellent review will encourage and motivate us to upgrade our level of Excellency to exceed our customers expectation. Thanks once again for your Genuine comments and looking forward to welcome you again, if you ever comeback to Lalibela. Best Wishes! Daniel

10/10 – Uitstekend

Geverifieerde reiziger

Excellent host, very accommodating, clean room, and best WiFi in Lalibela!
2 nachten verbleven in november 2018
Reactie van Daniel op 26 nov 2018
Dear Valued Guest Thanks for taking your time to review us On Hotels.com. we are happy to hear that you have enjoyed your stay in our newly built Lodge and it will motivate us to upgrade our level every time. hope to welcome you again if you ever comeback to Lalibela. Best Wishes Daniel G/Manager