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Beoordelingen van Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1200 Central Texas Expy, Lampasas, TX

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 243 van 462 beoordelingen" "
Gastenscore: 8 - Goed. 131 van 462 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 462 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 462 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 462 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cv
1 nacht verbleven in mei 2024

6/10 – Redelijk

Connie

Zakenreiziger, Reisde met familie
This place should be ashamed! They are charging about $100 more than they should because its almost summer. Small town nothing to do, nothing special about hotel and charging $169 a night because it’s the weekend in early May. Non caring front desk guy said close enough to summer to charge summer prices. Won’t do that again. Mother in law in hospital so we had no other options.
1 nacht verbleven in mei 2024
Reactie van Staff op 20 mei 2024
Connie,Thank you for your stay and review about the pricing. This is the pricing for the suite and weekend, the room was nice and clean. You acknoledge and booked the room!

10/10 – Uitstekend

Danielle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Although parking is limited, hotel was clean, and fro t desk swrvice was exceptional
1 nacht verbleven in mei 2024
Reactie van Staff of Quality Inn Lampasas op 19 mei 2024
Danielle,Thank you for your stay and giving us the perfect rating. We appriciate your feed back our hotel, I am so glad to hear that you enjoyed your stay with us! Sincerely,

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was really clean and nice.
1 nacht verbleven in april 2024
Reactie van Sincerely op 19 mei 2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean place. Very well maintained. Wife said it smells clean inside and in the lobby. Spring T.X.
1 nacht verbleven in april 2024
Reactie van Staff of Quality Inn Lampasas op 14 apr 2024
Dear Paul,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we looking forward to having you again as a guest in our hotel.Sincerely,

8/10 – Goed

Dennis

1 nacht verbleven in april 2024
Reactie van Sincerely op 19 mei 2024
Thank you!

10/10 – Uitstekend

Lynda, San Angelo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was perfect for a night or a business week. Clean, safe, quiet and friendly staff made it wonderful!
1 nacht verbleven in maart 2024
Reactie van Sincerely op 19 mei 2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!

10/10 – Uitstekend

deborah

2 nachten verbleven in maart 2024
Reactie van Staff ot Quality Inn Lampasas op 14 apr 2024
Dear Deborah,Thank you for your stay and survey!Sincerely

6/10 – Redelijk

Cheryl

Reisde met familie
Adequate accomodations for our one night stay. Stayed on the third floor. Hotel was quiet. Room and grounds were clean. Breakfast was ok, but we've had better an similar places. Overall no bad, not outstanding. Good for what we needed.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Rocky

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room and very helpful staff.
1 nacht verbleven in maart 2024
Reactie van Staff of Quality Inn Lamasas op 14 apr 2024
Dear Rocky,Thank you for your stay and survey!

4/10 – Matig

James

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Worn out bed
1 nacht verbleven in maart 2024

8/10 – Goed

Naga Chandana Laxmi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place to visit, very clean and stay was satisfactory
1 nacht verbleven in februari 2024
Reactie van Staff of Quality Inn Lampasas op 14 apr 2024
Thank you!

4/10 – Matig

Carolyn

Reisde met partner
The desk clerk was outrageously rude and horrible. I will never use Quality in Lampasas Texas again
1 nacht verbleven in februari 2024
Reactie van front desk staff op 25 feb 2024
Carolyn,Thank you for your stay and your review. Your husband dialed "911" accidentaly so we have to do our job to do safety check for your room. Your husband refused to open the door and he was so rude and cussing the front desk girl out. We never expected to have that type of behavior for his fault that he dialed 911. Please keep in mind that your safety is important to us, anything could happen in the room.

10/10 – Uitstekend

Emily

1 nacht verbleven in februari 2024
Reactie van Staff of Quality Inn op 5 feb 2024
Emily,Thank you for your stay and for your rating.Sincerely,

2/10 – Ontzettend slecht

Faishal Jafarali

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van staff op 15 jan 2024
Thank you for your stay!

6/10 – Redelijk

Laura

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel rating
2 nachten verbleven in december 2023

8/10 – Goed

Natalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in november 2023
Reactie van staff of Quality Inn Lampasas op 30 nov 2023
Dear Arthur,Thank you for your stay and review. Looking forward to seeing you next time!Sincerely,

6/10 – Redelijk

Dorothy

Reisde met partner
Positief: Netheid, voorzieningen
The rags had some stains on them, the floor around the shower had mold. The bath tub looked like it was dirty.
1 nacht verbleven in november 2023

8/10 – Goed

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms and friendly staff. Breakfast was average, tho.
1 nacht verbleven in november 2023
Reactie van Sincerely op 30 nov 2023
Dear Mark,Thank you for your stay!

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easily accessible and on our trip route.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Rongjie

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a bad experience, I'm a businessman who stays in hotels a lot, and they call you out early, even if it's not the check-out time, the pillows are hard, even though there are four of them, none of them can sleep, they put the coffee machine in the toilet room.
1 nacht verbleven in november 2023
Reactie van Staff of Quality Inn Lampasas op 23 nov 2023
Rongjie,Thank you for your stay and survey. Checkout is 11AM and housekeeper knocked on your door 11am and you were still sleeping. 11:30AM you were still sleeping so the staff reminded you that checkout is 11AM. You broke the toilet handle purposely before you left. It's Thanksgiving day and staff would like to do Thanksgiving dinner with their family too.

10/10 – Uitstekend

ARELI

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet, clean
1 nacht verbleven in november 2023
Reactie van Staff of Quality Inn Lampasas op 19 nov 2023
Dear Areli,Thank you for your stay and review! We're happy that you enjoyed your stay and looking forward to having you again soon.

8/10 – Goed

karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Sincerely, Staff op 19 nov 2023
Dear Karen,Thank you for your stay.

6/10 – Redelijk

Dana

Reisde met familie
Positief: Personeel en service, comfort kamer
The hotel smelled funny, not like a regular chain. Its owned by forgein individuals. The air conditioner compressor howled all nite when it was on.
1 nacht verbleven in oktober 2023
Reactie van Staff of Quality Inn op 19 nov 2023
Dear Dana,You are being racist. Your stay has nothing to do with race or culture.

8/10 – Goed

Duane

Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2023
Reactie van Staff of Quality Inn op 23 nov 2023
Dear Duane,Thank you for your stay!

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is nice, front desk attendant very friendly, pool clean. Elevator didn’t work so you had to climb stairs. That got old real quick. Stray cats around property was a little displeasing when trying to enjoy the outside amenities. Rooms where comfortable and they serve a hot breakfast. Eggs meat potatoes biscuits and gravy. Cold cereal, juices and typical waffles. I would stay again.
2 nachten verbleven in oktober 2023
Reactie van Sincerely , Staff op 23 nov 2023
Dear James,Thank you for your stay!

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Staff of Quality Inn Lampasas op 23 nov 2023
Dear Kim,Thank you for your stay!Sincerely,

8/10 – Goed

Sharon

1 nacht verbleven in oktober 2023
Reactie van Staff of Quality Inn Lampasas op 23 nov 2023
Dear Sharon,Thank you for your stay!Sincerely,

10/10 – Uitstekend

Shawn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and pleasant.
6 nachten verbleven in september 2023
Reactie van Sincerely, Staff of Quality Inn op 9 okt 2023
Dear Shawn, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

8/10 – Goed

Juanita

1 nacht verbleven in oktober 2023
Reactie van Sincerely op 23 nov 2023
Dear Juanita,Thank you for your stay!

10/10 – Uitstekend

Alvin

Everything went great. Second time here. I will stay here again.
1 nacht verbleven in oktober 2023
Reactie van Staff of Quality inn Lampasas op 30 nov 2023
Dear Alvin,Thank you for your stay and review!Sincerely,

10/10 – Uitstekend

J.W.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van staff of Quality Inn Lampasas op 10 sep 2023
J.W.Thank you for your stay!Sincerely,

10/10 – Uitstekend

Lori

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Staff, Best Shower!!
This was by far the nicest hotel I’ve stayed in. The room was exceptional clean, beds comfortable and the best shower I’ve ever had in a hotel. Staff was especially friendly, helpful & accommodating. I seem to always miss breakfast but the staff gave us a cup of coffee & 2 bananas for the road. Thank you to all… 😃
1 nacht verbleven in augustus 2023
Reactie van Staff Of Quality Inn Lampasas op 8 sep 2023
Dear Lori,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 – Uitstekend

Jane

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Sinceryly op 8 sep 2023
Jane,Thank you for your stay and your rating!

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Our stay was great. Good location, clean and safe hotel. Comfortable beds and great pillows. Friendly staff and decent breakfast choices. My only suggestion would be have the pool cleaned and some towels had stains but that’s minor. We loved Lampasas with great restaurants and friendly people even though our team was the rival, everyone we encountered were friendly and accommodating.
1 nacht verbleven in augustus 2023
Reactie van Staff of Quality Inn Lampasas op 8 sep 2023
Dear Lisa,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Sincerely,

10/10 – Uitstekend

Larry

Zakenreiziger
Positief: Voorzieningen
Very professional staff, accommodations very good for the money
3 nachten verbleven in augustus 2023
Reactie van Sincerely Staff of Quality Inn op 8 sep 2023
Dear Larry,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We look forward to seeing you next time!

8/10 – Goed

Nelson

Zakenreiziger
Positief: Voorzieningen
Well maintained.
1 nacht verbleven in juli 2023
Reactie van Sincerely op 4 aug 2023
Dear Nelson,Thank you for your stay and review!

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast selection and awesome staff.
3 nachten verbleven in juli 2023
Reactie van Staff of Quality Inn Lampasas op 8 sep 2023
Dear Thomas,Thank you for your stay and rating! We look forward to seeing you next time!Sincerely,

8/10 – Goed

mark

1 nacht verbleven in juli 2023
Reactie van Sincerely op 8 sep 2023
Dear Mark,Thank you!

8/10 – Goed

Wilbert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Staff of Quality Inn Lampasas op 18 jul 2023
Dear Wilbert,Thank you for your stay!

8/10 – Goed

Kris, Converse

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Staff of Quality Inn Lampasas op 18 jul 2023
Kris,Thank you for your suvery!

10/10 – Uitstekend

Diego

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Staff of Quality Inn Lampasas op 18 jul 2023
Diego,Thank you for your stay and survey. We look forward to seeing you again.

8/10 – Goed

Deborah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/a
2 nachten verbleven in juni 2023
Reactie van Staff of Quality Inn Lampasas op 18 jul 2023
Deborah,Thank you for your stay and survey!

6/10 – Redelijk

Mary

Reisde met partner
Positief: Personeel en service
the bed was uncomfortable for my spouse but fine for me. I found the front desk people very nice and helpful. The noise in the hotel was found and the laundry shoot was next to our room and I could hear the washer going through the cycles. Finally I turned the fan on and finally had to turn the fan on so it would drown out the noise.
1 nacht verbleven in juni 2023

4/10 – Matig

chelsea

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We hardly spent time there because we were visiting family all day, but we will not go back here again. Very strange environment. Pros: fairly clean, decent breakfast. Cons: the exercise machines are broken (wish I could post my pictures of all the buttons broken off) so the facilities are unusable. And worse: there must be cameras all over the hotel because the staff was constantly in our business. On the first morning my kids were watching tv as I was getting ready to go, and the service came and brought towels so opened and shut the door. As we were leaving I got a call from the front desk - they said we had a noise complaint from the room below us, which was surprising because of us just watching tv but then I thought maybe the door opening and shutting made noise (are the floors really that thin?)…my kids held the elevator door for me since I was on the phone and they didn’t know where I was. When I came down to the front desk I told the gal how surprised I was about the call and if she was sure it was for us - and she said it most certainly was because we have kids and she just saw them holding the elevator door “for 10 minutes which is unacceptable so they must be rowdy kids”. First - that’s impossible since it was about a 30 second phone call, and 2nd - are they watching everyone on cameras at every moment? I wish I had enough room to write everything, but of the about 6 waking hours we spent there they indicated three different times they were watching us. Creepy!
3 nachten verbleven in mei 2023
Reactie van Staff of Quality Inn Lampasas op 5 jun 2023
Chelsea,During your stay, other guests complained about your children being noisy. We do have cameras for everyone's safety and the majority of the hotels have cameras in the building so the staff can see the activity in the building. It's for everyone's safety. There is nothing wrong about mentioning to you about other guests complained about your children running around and holding the elevator. Our fitness rooms have everything working. The bicycle works after you paddle and treadmill you just had to insert the safety key that was hanging on the machine. You were supposed to be 1 adult and 3 children but we get to find out that on 2nd day you had 2 adults and 4 children and room occupancy is supposed to be only 4 people. Also, you invited other children from outside to swim, pool is for the registered guests only not for your visitors. Next time please look for your lodging needs elsewhere.

8/10 – Goed

Elmer

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Didn't like the fact that my grandkids couldn't use the pool , that's one of the reasons why I picked the place. And didn't like how they or my wife was spoken to about the pool.
6 nachten verbleven in mei 2023
Reactie van Front desk staff op 1 jun 2023
Dear guest,Thank you for your stay and your concern about the pool use. The pool is for registered guests only not for visitors. If you would have asked us we could have made an arrangement but no one came to ask for permission and they used the pool. That's why the front desk staff told them. It's a liability issue. Hope to see you again. Sincerely

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vacation
Amazing and relaxing!!
3 nachten verbleven in mei 2023
Reactie van Staff of Quality inn Lampasas op 30 mei 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Sincerely,

6/10 – Redelijk

Susan, San Marcos

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

8/10 – Goed

Steven

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Gym, pool, and AM breakfast was good. Our TV initially didn't work, but after a 15 minute reboot to the directv receiver it started up. It was just an annoyance. (That and the manager or owner thinking our kids in the car were dogs we were trying to sneak in.)
1 nacht verbleven in mei 2023