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Beoordelingen van Cartland Bridge Hotel

3 out of 5
Cartland Bridge Hotel
Glasgow Road, Lanark, Scotland

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 24 van 57 beoordelingen" "
Gastenscore: 8 - Goed. 21 van 57 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 57 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 57 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 57 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden Gem
A hidden gem of a hotel. This was our third stay here and we will definitely be back
1 nacht verbleven in februari 2019
Reactie van Reception op 23 feb 2019
Good Morning, Thank you for taking the time to review our property. We are delighted you enjoyed your stay with us and look forward to welcoming you back. Kind Regards Cartland Bridge Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2019

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
4 nachten verbleven in oktober 2018
Reactie van . op 29 okt 2018
Thank you for your feedback, we are delighted you enjoyed your stay with us.

10/10 – Uitstekend

will, gloucestershire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable Hotel, helpful staff
Tucked away as Victorian mansion, surrounded by woodland, wooden panelling could have been gloomy, but friendly staff and very comfortable bed made an enjoyable stay. Lift would have been helpful, but guess listed status preclude this. Bar food not brilliant.
1 nacht verbleven in september 2018
Reactie van . op 22 sep 2018
Thank you for taking the time to provide feedback on your stay with us. We are delighted that your stay was so welcoming and comfortable.

8/10 – Goed

Michael, Lanark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy travel to both Edinburgh and Glasgow
All good but cooked breakfast was not available as “gas was off” on first morning. The hotel is in a great position in great surroundings. May be a bit far to walk in to Lanark for some.
2 nachten verbleven in september 2018
Reactie van . op 22 sep 2018
Thank you for taking the time to provide feedback on your stay with us. We apologise for the technical difficulties which prevented the provision of a cooked breakfast. This issue has now been resolved and steps taken to prevent similar incidences.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018
Reactie van . op 22 sep 2018
Thank you for taking the time to provide feedback on your stay with us.

8/10 – Goed

Ian

Nice room but tv reception was awful.
1 nacht verbleven in september 2018
Reactie van . op 13 sep 2018
Thank you for taking the time to provide feedback on your stay with us. We are delighted that you were happy with your room and can advise that the issue with the television reception will be resolved shortly and is currently being upgraded.

6/10 – Redelijk

Paul

Convenient but Dull
Very convenient for my place of work and the staff were very pleasant. However, the menu choice is limited. The food itself is not great and often arrives missing items from the description. Very somber atmosphere in the bar during the evening.
4 nachten verbleven in september 2018
Reactie van . op 11 sep 2018
Thank you for taking the time to provide feedback on your stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time business stay
Happy to move me to a double bed room on second night, the food was good but it is a limited menu if you want more choice it is a walk in to Lanark itself.
2 nachten verbleven in september 2018
Reactie van . op 7 sep 2018
Thank you for taking the time to provide feedback on your stay.

8/10 – Goed

Emma, Nottingham, UK

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable hotel, nice setting
This is a nice quiet hotel. The staff were nice and the room very pleasant. It was definitely good value for hotels in the area on the weekend when we travelled. The bed in the hotel room was a little on the small side which was a bit disappointing.
2 nachten verbleven in augustus 2018
Reactie van . op 1 sep 2018
We are delighted that you were happy with your stay and we appreciate you taking the time to provide feedback.

6/10 – Redelijk

Nancy

On the Way to Elsewhere
One night stay in this Victorian interpretation of a medieval castle, which was a bit shabby and in need of an injection of some serious money to live up to its potential. Staff was friendly and helpful. Room was adequate.
1 nacht verbleven in augustus 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Lovely hotel, great staff, shame about the bed!
Had a lovely stay at the Cartland Bridge in Lanark. Staff were friendly, hotel looked lovely but dated. Did not sleep well as bed was so uncomfortable and unfortunately our breakfast took ages to arrive. Other than that a lovely short stay.
1 nacht verbleven in augustus 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay at our hotel. We will seek to resolve the issues you have noted.

4/10 – Matig

John

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Disappointing
Arrived at the hotel and the exterior looked like a proper country hotel and though we had struck lucky. Checked in to be told the restaurant was closed due to a wedding the next day. So we were treated to some very mediocre bar food..not good. There had been a funeral the day before our stay and the bar stock was low, no basics like diet lemonade. Our bedroom was fine but with quite a dated bathroom. The breakfast was awful, dry over cooked full Scottish gruel. But I think what really summed up my stay and the attitude of the hotel staff was the member of staff sitting on the reception counter talking to the receptionist, now that is touch of class you do not see every da. One word describes our stay.........disappointing.
1 nacht verbleven in augustus 2018
Reactie van . op 3 sep 2018
Thank you for taking the time to provide feedback on your stay. We have noted the issues outlined and can confirm that steps have been taken to resolve them.

10/10 – Uitstekend

b

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cartland Bridge Hotel
Stunning hotel in beautiful grounds. Friendly staff, great service.
1 nacht verbleven in augustus 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay. We are delighted that you were happy with the service you received.

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Lovely, characterful hotel in pleasant grounds, with friendly and helpful staff, spotlessly clean and comfortable room and excellent breakfast. Would highly recommend.
2 nachten verbleven in augustus 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay. We are delighted that you were happy with the service you received during your time with us.

6/10 – Redelijk

Neil

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Very poor
Set in a beautiful quiet area, first impression great , good fast check in, down hill from there, poor food and flat lager, uncomfortable bed, leans one way , then to top it off I ordered my breakfast at 7.10 but did not get it until 7.55. Will not be staying again
1 nacht verbleven in augustus 2018
Reactie van . op 14 sep 2018
Thank you for providing feedback on your stay. We have noted the points you have highlighted and can confirm that steps have been taken to resolve them.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay.

10/10 – Uitstekend

angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fantastic
great characteristic hotel
1 nacht verbleven in augustus 2018
Reactie van . op 1 sep 2018
Thank you for providing feedback on your stay.

8/10 – Goed

Duncan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely setting: leafy and quiet and in a beautiful surrounding. Beds and room comfortable. Breakfast good taking into account our dietary needs. Interesting hotel. I loved the Captain's office with its port hole window and fittings. The area of Lanark is lovely too, with rolling countryside and also New Lanark and the Falls of Clyde nearby. Could you want for anything more?
1 nacht verbleven in juli 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay. We are delighted that you were happy with the service you received.

10/10 – Uitstekend

KEITH

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really enjoyed our stay , staff very nice and good food. Lovely large room.
1 nacht verbleven in juli 2018
Reactie van . op 1 sep 2018
Thank you for providing feedback on your stay.

10/10 – Uitstekend

dean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
all good
all very good enjoyed our stay
1 nacht verbleven in juli 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay with us.

8/10 – Goed

JOHN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed for two days on business and room was large and good views and great location etc and plenty of parking
3 nachten verbleven in juli 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay with us.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was a perfect place for us to break up our journey. We were looking for something other than the typical mass market hotel and this certainly filled the bill. I was particularly impressed with the friendly and helpful staff.
1 nacht verbleven in juni 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay with us.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is a really interesting hotel with a history. The staff where so pleasant and helpful. I would like to go again.
1 nacht verbleven in juli 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay. We look forward to your return visit.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet retreat with a touch of class
The staff were very friendly and helpful and our room was light and airy. The breakfast was good too which set us up for a day round New Lanark and a walk to the Falls of Clyde. A very pleasant and relaxing stay.
2 nachten verbleven in juni 2018
Reactie van . op 1 sep 2018
Thank you for taking the time to provide feedback on your stay with us. We are delighted that you had a relaxing stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Interesting place, has many stories to tell. Forrest setting.
2 nachten verbleven in juni 2018

6/10 – Redelijk

Shaun

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in mei 2018

10/10 – Uitstekend

kristina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My husband and I arrived late and were pleasantly greeted by the staff. Breakfast was good and the hotel was clean.
1 nacht verbleven in mei 2018

8/10 – Goed

John

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very friendly, comfortable and good value for money. Good food, will use it again.
1 nacht verbleven in mei 2018

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden gem of a hotel
A great hidden gem of a hotel. Good food, great service and a great feel about the old property. Definitely worth a visit.
1 nacht verbleven in mei 2018

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice breakfast.
Food and service were great. Bed was a little hard. Stunning building and surroundings, local Italian opposite church was fantastic.
2 nachten verbleven in mei 2018

8/10 – Goed

Catherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Feedback
Hotel grounds and facility well kept but bit awkward to get to rooms as no lift Staff very friendly but not all completely aware of operational routine. For instance, when we asked front desk for glassware to use in rooms (housekeeping had not provided) there was some confusion with finding When we checked out, the prepayment had not been processed and front desk wasn’t sure how to handle
2 nachten verbleven in mei 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
This is a fine building in a wonderful location. The staff were friendly, helpful and bright. Sadly the building needs an internal make over. Too dark and very 70s. Meals were good but the odd let down like poor bread. Condition ok but public areas too hot and minor items need repair, the odd drifting toilet seat or window stuck. Excellent for a one or two night stay. No longer.
2 nachten verbleven in mei 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In Stadtnähe, aber ruhig gelegen
Guter Empfang Gutes Abendessen Außer Abreise, alles okay
1 nacht verbleven in mei 2018

6/10 – Redelijk

Stuart

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
D A T E D
just here for the one night room very big but also dated and the bathroom was even more dated. No hot water in the morning either from the shower or the taps. Meal at night was fine never had breakfast

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel to stay and very quiet place and lovely view of fields. Good staffs attitude as we are deaf customers.

4/10 – Matig

cd231178, Hamilton

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor
We spent a night recently which we had managed to only source and book through Expedia for a function we were attending. The hotel told us hotel was full when i booked through expedia and they had major issue on why they were still selling space, although it got sorted before we arrived. We were however put up in the cottage at the main road entrance so a noisy location and a two minute walk in very badly lit road to get the main hotel. If you are staying more than one night would recommend against it. Badly in need of updating as it looks like a throwback to early 80s. Could be nice if money spent on it. Meal was just about ok as was breakfast but staff seemed a bit all over the place and disorganised. Short of table space if most people turn up for breakfast at same time and overspilled into the bar, it can akso take an hour or so to get the hot breakfast order.Staff we did speak to at reception pleasant enough. Overall probably not value for money at around the £120 mark through expedia, believe it is nearer £90 if you can book direct but still i would still feel over charged. At best a 2-3 star.
1 nacht verbleven in april 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Character Hotel in pleasant grounds
Pleasant relaxing Hotel which met most of my requirements. The room was well appointed and spacious but the bed was firmer than I prefer although I slept well enough. The evening meal left a little to be desired with some dishes off the menu but the breakfast was very good with lots of choice.
1 nacht verbleven in april 2018

10/10 – Uitstekend

Owen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly and helpful staff.

10/10 – Uitstekend

Patricia, Warrington England

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable
We arrived to a warm and welcoming staff. The hotel is set in beautiful grounds. There was a well lit log fire set in a comfortable hallway. Our room was warm and comfortable and everything you expect on your stay. We had a very nice tasty meal at reasonable price. Will certainly be staying again in the future.
2 nachten verbleven in december 2017

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful setting in its own grounds. A very impressive looking hotel that does not disappoint when you walk in. Lovely public areas and a large room that was well appointed and had an homely feel to it. I was on a business trip. But would go back for a weekend stay. Just so I can enjoy the food again.
1 nacht verbleven in november 2017

8/10 – Goed

Rich, Cambridge UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Distinctive hotel with grounds and views
Good food, ideal location for touring with distinctive features.
1 nacht verbleven in november 2017

8/10 – Goed

spike, lanark scotland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Visit to Lanark
Period hotel could do with updating the bathroom. Very clean and quiet. Perfect for unwinding
1 nacht verbleven in augustus 2017

6/10 – Redelijk

tony

Positief: Netheid, personeel en service
Lanark stay over
Business trip set in lovely grounds
1 nacht verbleven in augustus 2017

6/10 – Redelijk

Sue, Faversham Kent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel and location, shame about the food
The hotel is set in lovely grounds, is very peaceful and beautifully kept. Can see why it is a wedding venue. However we did not like the food, it was very much pub grub, it did not fit in with the surroundings. It lacked a little finesse. We live in Kent where completion is fierce within the catering trade and even our pubs have had to up their game. with a little tweaking it could be better.
2 nachten verbleven in augustus 2017

10/10 – Uitstekend

mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel with character...
Fabulous building, friendly staff. Good food. Freshly cooked breakfast.

8/10 – Goed

Wayne, Bromley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just an overnight stay
I needed a room for the night in Lanark, which doesn't have many hotels or b&bs. The Cartland Bridge is a short taxi ride out of town. It's a beautiful old Manor house with a lovely wooden staircase leading to the rooms upstairs. My room was small but comfortable and quiet. The heating was more than adequate and I had to turn it down. The sash window could not be held open so there was a lack of ventilation. The staff were friendly and helpful. The night porter brought a pot of tea to my room when I arrived late. I would love to stay for a longer visit to enjoy the hotel and surroundings a bit more.

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great building
clean hotel Friendly staff

10/10 – Uitstekend

Mary, Boston Lincolnshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cartland Bridge Hotel.
A beautiful hotel I would recommend to anybody. Everything was perfect and the meal we had was most enjoyable. I could have stayed here a week quite easily, loved it.
Reactie van General Manager op 18 jun 2016
Thank you for posting your lovely review, it's great to hear you had such an enjoyable stay with us. My team and I all look forward to your next visit with us. Kind regards Gary P Conlan General Manager