Hi Michael, thank you for your review. Your comments are greatly appreciated and thank you once again for staying in our accommodation, we hope you had an enjoyable stay.Kind regards,

Hi Deborah, thank you for your review. We are pleased to hear you liked our accommodation and had a good time exploring the town. We wish you all the best on your travels and hope to welcome you again soon!Kind regards,

Hi Dave, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

Hi Dave, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

Hi Julie, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

Hi Karen, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

Hello Colin, thank you for you review. We sincerely apologise our accommodation was not to your expectations. Customer satisfaction is to our utmost importance and we wanted to provide a positive experience through an upgrade. We were not aware of the poor shower drainage and have tried to fix this as soon as we could at the time. We apologise once again for the inconvenience caused and hope we can reconcile in the future. Kind regards,

Hi Enid, thank you for your review. We are pleased to hear you liked our accommodation. Our customer experience is to the utmost importance and we hope we have achieved that for you through regular housekeeping service. Thank you once again for choosing to stay at Sun Street Aparthotel and we hope to see you again soon!Kind regards,

Hi Rob, thank you for your review. We are pleased to hear you liked our accommodation and hope we will have the pleasure of welcoming you again in the future. Wishing you all the best on your travels!Kind regards,

Hello David, thank you for your review. We are happy to hear you liked the studio, so sorry to hear about any noise that occurred. Of course we understand noise from other guests is out of our control, however we would have gladly intervened if we knew about the disruption. We hope this does not affect your view of our hotel and hope we will have the chance to welcome you again and provide a better experience. Best wishes.

Hello, thank you for your lovely review, we are pleased that you enjoyed your stay in our accommodation and liked the apartment. We look forward to welcoming you again in the future! Best wishes.

Thank you for your review. That is greatly appreciated and we hope to welcome you again soon!

Hello, we deeply apologise for any inconvenience caused and thank you for your feedback. Unfortunately, the noise was out of our control, however we will look into how to make improvements to reduce noise. Should you ever have any concerns, please do not hesitate to contact us and our team would be happy to assist. We apologise once again for the inconvenience caused.

Hello, thank you for your review and we hope you had a lovely stay!

Hello Gemma, thank you so much for your review and the kind comments. It is a pleasure to have hosted your stay and although the situation with the fire alarm occurred unexpectedly, we still apologise that this has affected your experience and thankfully the duty manager was there to resolve the situation as best as he could. We hope we will have the pleasure of welcoming you again soon and provide a better experience for you!

Hello, thank you for your review, that is greatly appreciated and we are glad to hear that you had a comfortable stay in our studio. We apologise that parking was difficult to find despite instructions, we try our best to recommend closest parking, however of course is difficult to predict how busy it is. Nevertheless, we hope you had a wonderful time and we hope to welcome you again soon.

Hello Angela, we deeply apologise that your experience did not go as expected, unfortunately the noise was out of our control, however we hope we will have the change to reconcile in the future, as we have a few other properties part of Sleep Inn Group. Should you have any concerns please do not hesitate to get in touch and hopefully we can provide a better experience for you in the future.

Hello, thank you for your review, that's greatly appreciated and we hope to welcome you again in the future!

Hello, thank you for the wonderful review, we greatly appreciate it and we hope to welcome you again soon!

Hello, thank you for giving us a 10/10 review, that's greatly appreciated and we hope you had a lovely time!

Hello Toni, thank you for giving us a 10 out of 10 and we hope to see you again soon!

Hello Simon, thank you for taking the time to leave a review. We are glad that you liked the apartment; we deeply apologise for the inconvenience caused with the noise on this occasion. Our apartments are based in a historic Grade 2 listed building, therefore we are currently limited on what we can do with the windows, however, hopefully in the future we will be able to improve our facilities.Thank you for your feedback and we wish you all the best on your travels.Kind regards,

Hello Katherine, thank you for the lovely review. We are delighted that you liked our studio and we hope we will have the pleasure of welcoming you again in the future.Kind regards,

Hello, thank you for your review. It has been a pleasure to be of service and we hope to welcome you again in the future.Kind regards,

Hi Nicky, thank you for your review. We are happy that you had a comfortable stay with us and we hope to see again soon. Wishing all the best on your travels.Kind regards,

Hi Georgia, thank you for taking the time to leave a review, your feedback is greatly appreciated and we are pleased to hear you had a comfortable stay. We hope we will have the pleasure of welcoming you again soon!