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Beoordelingen van Neptuno Suites

2 out of 5
Neptuno Suites
Av. del Jablillo, Teguise, Las Palmas

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 5 van 7 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 7 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 7 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 7 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 7 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Elaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We've had a fab time at Neptuno Suites .We would not rate it 2 star - it is easily 3 star .The apartment was lovely and spacious .The pool area was clean and tidy .The apartments were close to the beach shops and restaurants .We had a lovely relaxing break and would come back again ad recommend to family and friends
7 nachten verbleven in januari 2024
Reactie van Bookings op 5 feb 2024
Dear guest, thank you for comment your experience. Kind regards.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely small well located hotel
Hotel well located. Friendly staff. Booked queen room and it was lovely. Very clean. Breakfast a bit pricey but it’s a customer choice.
4 nachten verbleven in januari 2024
Reactie van Mario Bonilla op 22 jan 2024
Dear customers, thank you very much for commenting on your experience with us. We thank you for your overall satisfaction. We are glad to know that our location was perfect for you. And our breakfasts. We hope to welcome you again soon. Sincerely.

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lets go Neptuno
The weather was unkind during our stay but the apartment was excellent. We had a slight problem with one of the wardrobe doors but the handyman came and sorted it instantly. Very clean and great location, no noise could sleep very well. Would definitely recommend it
12 nachten verbleven in januari 2023
Reactie van Ruth Salces / Bookings op 6 feb 2023
Thank you very much for commenting on your experience at Neptuno Suites. We are pleased that everything was to your liking and we are sorry that the weather was bad during your stay.Thank you for recommending us, for us that is our best reward.We look forward to welcoming you back if you wish in the future. Kind regards.

8/10 – Goed

Antony

Positief: Netheid, personeel en service
No frills hotel
Adults only, nice, quiet, small hotel. No problem at all getting a sun bed around the pool. Location very good. Very friendly staff. All pictures advertising this hotel show a bar. The bar is no longer in use. There is nowhere to get a drink, alcoholic or otherwise, or food if you want to stay around the pool for the day. You would have to venture out to a local shop. When we first arrived we thought that the hotel looked a little tired. The carpet tiles in the corridors could do with being replaced and some of the walls need a coat of paint. The Reception area however, is very clean and tidy. It was also strange that Reception closes at 8.00pm leaving no staff in the hotel at all. Guests are expected to lock the main hotel door when they leave or return, which as we experienced they don't, leaving it unlocked for anyone to walk in. The rooms are self catering but there is nothing supplied to wash up any cups, plates, dishes etc. Small tea towels are supplied. The pool and surrounding area is kept very clean and tidy.
10 nachten verbleven in september 2022

10/10 – Uitstekend

Andrew Edward

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely apartment and really friendly staff with a smile. Really handy location with everything on your doorstep. Whether it’s the lovely sandy beaches, blue sea, food, bars, pubs, restaurants, activities and shopping all within walking distance. The property provides privacy from outsiders and really quiet for those just wanting to chill out and relax by the pool. Will definitely be coming back again. Really handy facilities including kettle, toaster, pots and pans, fridge with freezer compartments, cooker, microwave, hair dryer, tv… everything needed for the perfect stay. We shall definitely be back.
7 nachten verbleven in juni 2022
Reactie van Juan Cruz Puertas op 28 jun 2022
Dear Mr Edward, Thanks a lot fr sharing your comments we are glad to hear that you enjoy your stay here in Neptuno and we hope you can visit us again soon. Regards,

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed at Neptuno over many years. It is in a great location and we always receive a warm welcome.
14 nachten verbleven in april 2022
Reactie van Juan Cruz Puertas op 6 mei 2022
Dear Guest, Thanks a lot for your comments we really apreciatte that you take time to send your opinion. Hope to see you soon again here in Neptuno. Regards

8/10 – Goed

Kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked adult only, also like our balcony had sun in the afternoon and a nice outlook.
7 nachten verbleven in oktober 2021
Reactie van Juan Cruz Puertas op 16 nov 2021
Dear customer, Thanks you very much for choosing Neptuno for your holidays and for your nice comments. We are glad to know that you enjoy your stay here and we hope to see you soon again in Lanzarote. Kind regards,.