Dear Mr / Mrs de Koen, Thank you for your feedback and for choosing our Relaxia Olivina hotel for your stay in Lanzarote. We look forward to welcome you back on a future visit Kind regards Relaxia Olivina team

Dear Guest, Thank you for choosing our Relaxia Olivina hotel for your stay in Lanzarote and for your positive feedback. We look forward to welcome you back on a future visit Kind regards Relaxia Olivina team

Dear Guest,Many thanks for taking the time to write your kind review, following your recent stay at the Relaxia Olivina hotel.We are particularly delighted to hear you enjoyed your time with us and we were able to live up to your expectations.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to our Relaxia Olivina hotel on a future visit.With best wishesRelaxia Olivina team

Dear Jacquelynn,Many thanks for taking the time to write your excellent review, following your recent stay at the Relaxia Olivina hotel.We are particularly delighted to hear you enjoyed your time with us and we were able to live up to your expectations.Once again, thank you for your feedback. We are glad to hear you will be staying with us again and we look forward to welcoming you back on a future visit.With best wishesRelaxia Olivina team

Dear Richard,Firstly, we would like to thank you for choosing our Relaxia Olivina hotel for your holidays in Lanzarote and the time spent to review your stay among us.We love to hear from our guests and we know, that is only through listening and encouraging feedback that we can reach and maintain the levels of service our guests expected. Be assured, that your valued comments will be taken on board and we truly appreciate your review, as it is a valuable insight on how we can enhance our services.On a positive note, we are glad to hear that in some aspects of your overall stay we were able to live up to your expectations and you appreciated the pool areas, as well as the ideal location, not far away from the main avenue.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to our Relaxia Olivina hotel on a future visit.With best wishesRelaxia Olivina team

Dear Anna,Many thanks for taking the time to write your excellent review, following your recent stay at the Relaxia Olivina hotel. We are glad to hear we were able to live up to your expectations.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to our Relaxia Olivina hotel on a future visit.With best wishesRelaxia Olivina team

Dear Vikas,Many thanks for taking the time to write your excellent review, following your recent stay at the Relaxia Olivina hotel. We are glad to hear we were able to live up to your expectations.Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to our Relaxia Olivina hotel on a future visit.With best wishesRelaxia Olivina team

Dear Guest,Many thanks for taking the time to write such a wonderful review; we thoroughly appreciate your compliments.From the ideal location to the excellent staff levels and food selection. It’s a pleasure to read you enjoyed your time with us and we were able to live up to your expectations.We trust you have taken away special memories and very much hope to have the opportunity to welcome you back on a future visit.With best wishesRelaxia Olivina team

Dear Guest,Many thanks for taking the time to write your review, following your recent stay at the Relaxion Olivina hotel.We hope to have the pleasure of welcoming you back to our Relaxia Olivina hotel on a future visit.With best wishesRelaxia Olivina team

Dear Ann,Firstly, we would like to thank you for choosing our Relaxia Olivina hotel for your holidays in Lanzarote and the time spent to review your stay among us.We are of course disappointed that there are some areas we failed to meet your expectations and we know, that is only through listening and encouraging feedback that we can reach and maintain the levels of service our guests expected. Be assured, that your criticism will be taken on board and we truly appreciate your review, as it is a valuable insight on how we can enhance our services.Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in Relaxia hotels.SincerelyRelaxia Olvina team

Dear Sir/madam, Many thanks for taking the time to write your excellent review, following your recent stay at the Relaxia Olivina hotel. We are particularly delighted to hear you enjoyed your time with us and we were able to live up to your expectations. We trust you have taken away special memories and very much hope to have the opportunity to welcome you back on a future visit. With best wishes Relaxia Olivina team

Dear Sir/madam, Many thanks for taking the time to write your excellent review, following your recent stay at the Relaxia Olivina hotel. We are particularly delighted to hear you enjoyed your time with us and we were able to live up to your expectations. Once again thank you for your feedback. We are glad to hear you will be staying with us again and we look forward to welcoming you back on a future visit. With best wishes Relaxia Olivina team

Dear Christopher, Firstly, we would like to thank you for choosing our Relaxia Olivina hotel for your holidays in Lanzarote and the time spent to review your stay among us. We are of course disappointed that there are some areas we failed to meet your expectations and we know, that is only through listening and encouraging feedback that we can reach and maintain the levels of service our guests expected. Be assured, that your criticism will be taken on board and we truly appreciate your review, as it is a valuable insight on how we can enhance our services. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in Relaxia hotels. Sincerely Relaxia Olivina team

Thank you very much for sharing your opinion. We certainly only have, at the moment, in the rooms of the main building. Family rooms have ceiling fans. You will be happy to know that we are working on renovating all the facilities. We hope you can come back and check it out. Best regards

Thanks a lot We hope to see you soon We´ll be waiting for you

Muchas gracias Esperamos poder volver verte un saludo del equipo Relaxia

Many thanks We are happy to hear that you enjoyed your vacation with us. We hope to see you again soon. Greetings from the Relaxia Resorts team

Dear de Andria, Thank you for choosing our Relaxia Olivina hotel for your stay in Lanzarote and for your wonderful review. We look forward to welcoming you back on a future visit. Kind regards Relaxia Olivina team

Estimada Mercedes, Le agradecemos sinceramente que haya elegido nuestro Hotel Relaxia Olivina para su reciente estancia en Lanzarote y por habernos hecho participes de sus impresiones acerca del trascurso de la misma entre nosotros. Lamentamos que su estancia no haya estado a la altura de sus expectativas, tenga por seguro que es sin duda nuestro objetivo principal superar siempre las expectativas de nuestros clientes y que apreciamos sinceramente sus comentarios y críticas constructivas, ya que suponen para nosotros una valiosa herramienta para mejorar la experiencia de nuestros clientes. Esperando nos ofrezca una nueva oportunidad de recuperar su confianza y darle la bienvenida de nuevo en nuestro establecimiento. Atentamente Equipo Relaxia Olivina

Estimada María Nuria, Ante todo, agradecerle su valoración y el haber elegido nuestro hotel Relaxia Olivina para su reciente estancia en Lanzarote. Esperando darle la bienvenida en un futuro próximo. Un cordial saludo Equipo Relaxia Olivina

Dear Guest, Firstly, we would like to thank you for choosing our Relaxia Olivina hotel for your holidays in Lanzarote and the time spent to review your stay among us. It’s certainly our aim to always exceed our guests’ expectations and we know, that is only through listening and encouraging feedback that we can reach and maintain the levels of service our guests expected. Be assured, that your valued comments will be taken on board and we truly appreciate your review, as it is a valuable insight on how we can enhance our services. Thank you again for making us your choice hotel on this occasion. We will be delighted to welcome you back to our Relaxia Olivina hotel, if you decide to honour us with a new visit. Sincerely Relaxia Olivina team

Gentile Nicoletta, La ringraziamo innanzitutto per il suo tempo e la sua disponibilitá nel condividere la sua esperienza al Relaxia Olivina hotel. Leggiamo con estremo piacere il suo comento e sopra ogni cosa, siamo lieti abbia apprezzato la professionalità e la naturale predisposizione all’accoglienza che caratterizza tutto il nostro staff. Le possiamo assicurare che la più grande ricompensa per il nostro lavoro è data proprio delle Sue parole. Augurando di poterla accogliere nuovamente in futuro, le porgiamo i nostri più cordiali saluti. Relaxia Olivina team

Cher Client, Nous tenons à vous remercier d’avoir pris le temps de nous faire part de vos impressions, suite à votre récent séjour dans notre établissement. Nous vous remercions de votre commentaire et sommes très sincèrement navrés que les prestations apportées n’aient pas été pleinement à la hauteur de vous attentes. Croyez que nous avons pour souci constant d’accroître la qualité de nos services et que nous sommes très sensibles aux retours de nos clients. Dans l’espoir de vous accueillir à nouveau et regagner votre confiance en nos services, lors d’un de vos prochains séjours. Cordialement Équipe Relaxia Olivina

Dear Stephanie, Thank you for choosing our Relaxia Olivina hotel for your stay in Lanzarote and for your positive feedback. We look forward to welcome you back on a future visit Kind regards Relaxia Olivina team

Dear Gareth, Thank you for choosing our Relaxia Olivina hotel for your stay in Lanzarote and for your positive feedback. We look forward to welcome you back on a future visit Kind regards Relaxia Olivina team

Cher Client, Nous tenons à vous remercier d’avoir pris le temps de nous faire part de vos impressions, suite à votre récent séjour dans notre établissement. Nous vous remercions de votre commentaire et sommes très sincèrement navrés que les prestations apportées n’aient pas été pleinement à la hauteur de vous attentes. Croyez que nous avons pour souci constant d’accroître la qualité de nos services et que nous sommes très sensibles aux retours de nos clients. Dans l’espoir de vous accueillir à nouveau et regagner votre confiance en nos services, lors d’un de vos prochains séjours. Cordialement Équipe Relaxia Olivina

Dear Guest, Firstly, we want to take this opportunity to thank you for choosing once again our Relaxia Olivina hotel for your recent holiday in Lanzarote and for the time that you have taken out of your day to share your concerns relating to your stay in our hospitality. We greatly appreciated your feedback and are very sorry to read of your disappointment with the room we accommodated you. We allocate our rooms in accordance with the room type selected upon reservation and we would always be happy to show alternative rooms which maybe more suited to one’s preference. We are only sorry, that due to high occupancy during your stay we had very few rooms of the same category that we were able to offer you, please accept our sincere apologies. Moreover, we were very sorry to read such negative comments on our staff. Their full commitment is to ensure that our guests are feeling well looked after throughout their stay, is undoubtedly one of our main strengths and it is very disheartening to read that we were not able to assist you the way you were expecting us to. Again, we thank you for informing us of the inadequacies you experienced during your stay. Regaining your trust and faith in our hotel is very important to us and we certainly look forward to the opportunity of welcoming you back, if you decide to honour us with a new visit. Sincerely Relaxia Olivina team

Dear Guest, Firstly, we would like to thank you for choosing our Relaxia Olivina hotel for your holidays in Lanzarote and the time spent to review your stay among us. We are of course disappointed that there are some areas we failed to meet your expectations and we know, that is only through listening and encouraging feedback that we can reach and maintain the levels of service our guests expected. Be assured, that your criticism will be taken on board and we truly appreciate your review, as it is a valuable insight on how we can enhance our services. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in Relaxia hotels. Sincerely Relaxia Olivina team

Gentile Bruno, La ringraziamo innanzitutto per il suo tempo e la sua disponibilitá nel condividere la sua esperienza al Relaxia Olivina hotel. Il nostro intento è sempre quello di poter far vivere ai nostri ospiti un’esperienza unica ed indimenticabile e ci dispiace sinceramente di non aver soddisfatto le sue aspettative e che la sua esperienza di soggiorno non sia stata pienamente di suo gradimento. Nella speranza di riaccoglierla presso la nostra struttura e di recuperare la sua fiducia nei nostri servizi, Cordiali saluti Relaxia Olivina team

Cher Jonathan, Nous tenons à vous remercier d’avoir pris le temps de nous faire part de vos impressions, suite à votre récent séjour dans notre établissement. Nous vous remercions de votre commentaire et sommes très sincèrement navrés que les prestations apportées n’aient pas été pleinement à la hauteur de vous attentes. Croyez que nous avons pour souci constant d’accroître la qualité de nos services et que nous sommes très sensibles aux retours de nos clients Toutefois nous sommes enchantés de lire que vous avez apprécié la propreté des installations; ainsi que la sympathie et service attentionné délivre pour tout notre personnel. Dans l’attente nous l’espérons de vous accueillir de nouveau au sein de notre hôtel et de regagner votre confiance lors d’un de vos prochains séjours. Cordialement Équipe Relaxia Olivina

Gentile Ospite, La ringraziamo innanzitutto per il suo tempo e la sua disponibilitá nel condividere la sua esperienza al Relaxia Olivina hotel. Il nostro intento è sempre quello di poter far vivere ai nostri ospiti un’esperienza unica ed indimenticabile e ci dispiace sinceramente di non aver soddisfatto le sue aspettative e che la sua esperienza di soggiorno non sia stata pienamente di suo gradimento. Apprezziamo altresì, le parole relative alla struttura e la varietá de la nostra proposta restorativa. Nel complesso, ci auguriamo che abbiate approfittato d’un gradevole soggiorno. In attesa di poterla ricevere nouvamente nel nostro albergo e ringraziandola per il tempo che ci ha dedicato,vi porgiamo i nostri migliori saluti. Relaxia Olivina team

Sehr geehrter Gast, wir bedanken uns für die Darstellung Ihrer persönlichen Eindrücke vom letzten Aufenthalt in unserem Relaxia Olivina Hotel. Es tut uns leid zu lesen, dass es uns bei Ihren Aufenthalt bei uns nicht gelungen ist Ihren Erwartungen zu entsprechen.Wir nehmen Ihre kritischen Anmerkungen sehr Ernst,die kommentare und Anregungen unserer Gäste sind für uns sehr wichtig um unsere angebotenen leistungen steigt zu verbessern. Wir hoffen sehr, dass Sie uns bei einer erneuten Reisen nach Lanzarote die Möglichkeit geben werden Sie erneut bei uns begrüssen zu können und hoffen Ihr Vertrauen in unser Haus dann wiederzustellen. Mit freundlichen Grüssen Relaxia Olivina team

Estimado Nikolav, Le agradecemos sinceramente que haya elegido nuestro Hotel Relaxia Olivina para su reciente estancia en Lanzarote y por habernos hecho participes de sus impresiones acerca del trascurso de la misma entre nosotros. Lamentamos que en algunos aspectos su estancia no haya estado a la altura de sus expectativas, tenga por seguro que es sin duda nuestro objetivo principal superar siempre las expectativas de nuestros clientes y que apreciamos sinceramente sus comentarios y críticas constructivas, ya suponen para nosotros una ayuda inestimable en nuestro afán de mejora continua. Una vez más gracias por su comentario y palabras de elogio hacia nuestro equipo, nos alegra saber que su amabilidad supuso una influencia positiva sobre su experiencia en general. Esperando nos ofrezca una nueva oportunidad de recuperar su confianza y darle la bienvenida de nuevo en nuestro establecimiento. Cordialmente Equipo Relaxia Olivina

Dear Jessica, Thank you for choosing our Relaxia Olivina hotel for your stay in Lanzarote and for your great feedback. We look forward to welcome you back on a future visit Kind regards Relaxia Olivina team

Dear Guest, Firstly, we would like to thank you for choosing our Relaxia Olivina hotel for your holidays in Lanzarote and the time spent to review your stay among us. We love to hear from our guests and we know, that is only through listening and encouraging feedback that we can reach and maintain the levels of service our guests expected. Be assured, that your valued comments will be taken on board and we truly appreciate your review, as it is a valuable insight on how we can enhance our services. We are however happy to hear, that overall you enjoyed your time with us and you appreciated the ideal location; as well as the varied food selection and excellent staff levels. We look forward to sharing your words of praise with all of them and very much hope to have the opportunity to welcome you back on a future visit. With best wishes Relaxia Olivina team

Dear Guest, Firstly, we would like to thank you for choosing our Relaxia Olivina hotel for your holidays in Lanzarote and the time spent to review your stay among us. We love to hear from our guests and we know, that is only through listening and encouraging feedback that we can reach and maintain the levels of service our guests expected. Be assured, that your valued comments will be taken on board and we truly appreciate your review, as it is a valuable insight on how we can enhance our services. On a positive note, we are glad to hear that in some aspects of your overall stay we were able to live up to your expectations and you appreciated the ideal location and staff levels. Our dedicated team takes great pride in not only meeting, but exceeding our guests’ expectations. Again, we thank you for informing us of the inadequacies you experienced during your stay. Regaining your trust and faith in our hotel is very important to us and we certainly look forward to the opportunity of welcoming you back, if you decide to honour us with a new visit. Sincerely Relaxia Olivina team

Dear Guest, Thank you for choosing our Relaxia Olivina hotel for your stay in Lanzarote and for your great feedback. We look forward to welcome you back on a future visit Kind regards Relaxia Olivina team

Dear Guest, Many thanks for taking the time to write your excellent review, following your recent stay at the Relaxia Olivina hotel. We are particularly delighted to hear you enjoyed your time with us and we were able to live up to your expectations. Thank you for your feedback and highly recommendation. We hope to have the pleasure of welcoming you back to our Relaxia Olivina hotel on a future visit. With best wishes Relaxia Olivina team

Gracias. Thanks. Danke, Merci. Grazie

Muchas gracias Por valorar positivamente a nuestro personal y al servicio en general. Nos hubiera gustado haber podido comentar que problema tuvo con la limpieza y en la medida de nuestras posibilidades ofrecerles un mejor servicio Esperamos que puedan volver Por favor cualquier cosa no dude en contactarnos. Les esperamos Un saludo