Good Day Jelian, Thank you for your response. I do apologize for the inconvenience you noted about the bed & pillows. We are in the process of updating the mattresses and pillows, but everything on back order. Thank you again.

Good Day Lusiano, Thank you for your response and for staying with us.Will get with our maintenance department to inspect the room.Thank you again.

Dear John, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Laredo. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn Laredo. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 score. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. Our Red Roof team glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Loan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAREDO and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Good Day Jorge, Thank you for your response and for staying with us. We hope to see you again on your next visit to Laredo, TX. Thank you again.

Querido Angel,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN LAREDO. Apreciamos sinceramente sus comentarios y nos alegra saber que tuvo una buena experiencia con nosotros. Es gratificante leer que la habitación tenía una buena relación calidad-precio por el dinero que pagaste. Los comentarios positivos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal de Red Roof mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Nuestro equipo trabaja arduamente para garantizar que cada huésped tenga una experiencia maravillosa y estamos ansiosos por tener la oportunidad de hospedarlo nuevamente.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Luis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAREDO and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Good Day Travis, Thank you for your response. I do apologize about the issue you noted about the smoking smell at mention at check-out. I’ll be addressing this with the staff members. Good to hear that it’s been three years of not smoking and many more to come.Thank you for letting me know about this. We hope to see you on your next visit to Laredo, TX

Good Day Theodric & Samantha, Thank you for your response and your comments about Ms. Cecy & Ms. Clarissa. Will let them know.We look forward to seeing you on your next visit to Laredo, TX.Thank you again for staying with us.

Good Day Lesly, Thank you for your response and for staying with us.We hope to see you again on your next visit to Laredo, TX. Thank you again.

Good Day Manuel, Thank you for your response and for staying with us. We hope to see you again on your next visit to Laredo, TX.Thank you again.

Good Day Jose Luis, Thank you for your response and for staying with us. We hope to see you again soon on your next visit to Laredo, TX.Thank you again.

Hello Jobie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAREDO and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Pedro, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Laredo. That you had an amazing time during your stay with us makes us very happy. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof staff value your good comments and look forward to having you visit us again soon for another fantastic stay! Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Good Day Fernando, I do apologize for the any inconvenience that happened, during your stay with us.

Good Day Evelyn, Thank you for your reply and for staying with us. We look forward to seeing you again on your next visit to Laredo, TX. Thank you again.

Good Day Allison, Thank you for your response and for staying with us. We be looking forward to your next visit to Laredo, Tx. Thank you again.

Good Day Paty, Thank you for your response and for staying with us. Will share this with our staff members. Thank you again.

Hello Martha, Thank you for your response and for staying with us. We hope to see you again on your next visit to Laredo, TX.Thank you again.

Good Day Jessie, Thank you for your response and for staying with us. We hope to get a new look later this year. Thank you again.

Dear Maria, Thank you for taking the time to tell us about your experience at the RED ROOF INN LAREDO. am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. I'm so sorry you were displeased that your room didn't offer any amenities. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Héctor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAREDO and I appreciate your 5/5 score following your stay. I am happy to read that you had a good experience with us. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAREDO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Laredo. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Querido José,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios respecto a su reciente estadía en el RED ROOF INN LAREDO. Es fantástico ver que disfrutó de su estadía, lo que resultó en una puntuación de 5/5. En Red Roof, estamos abrumados al leer que el servicio que recibió fue muy bueno. Nuestro objetivo es ofrecer una experiencia positiva a todos nuestros huéspedes y nos alegra que haya quedado satisfecho con su estancia. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,LaTundeGestión del techo rojoEspecialista en RediResponse

Querida Elva,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios respecto a su reciente estadía en el RED ROOF INN LAREDO. Me alegra mucho que hayamos obtenido tu puntuación de 4/5. En Red Roof, es bueno saber que nos eligió para su estadía. Sin embargo, en lo que respecta a su comentario sobre las molestias ocasionadas por la entrada disponible por la noche, esto se tendrá en cuenta. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,LaTundeGestión del techo rojoEspecialista en RediResponse

Good Day Jesus, Thank you for your response and for staying with us. I do apologize for the issue you noted. Will be addressing it with our staff members about the smell in the room. Thank you for letting us know.

Good Day Maria, Thank your for your response and for staying with us. We hope to see you again soon on your next visit to Laredo, TX. Thank you again.

Good Day Alfredo, Thank you for your response and for staying with us. We hope to see you on your next visit to Laredo, TX. Thank you again.

Good Day Cesar, Thank you for your response and for staying with us. We hope to see you again soon on your next visit to Laredo, Tx. Thank you again.

Good Day Sandra, Thank you for your response and for staying with us.We hope to see you again on your next visit to Laredo, TX.Thank you again.

Good Day Edmundo, Thank you for your response and for staying with us. We hope to see you again on your next visit to Laredo, TX. Thank you again.

Gracias por tomarte un momento para dejar una reseña, Neptali. El personal y yo del Red Roof Inn Laredo apreciamos su puntuación de 5/5 después de su estancia. Me alegro que todo haya estado bien durante su visita con nosotros. Sin embargo, usted dijo que no recibió suficientes toallas, lo que nos entristece. Nuestro equipo está comprometido a satisfacer a nuestros huéspedes, por lo que sus comentarios serán tomados en consideración ya que nos ayudarán a mejorar la experiencia de nuestros huéspedes. En su próxima estadía en Red Roof, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

Dear Maria,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES MIDLAND and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Good Day Erika, Thank you for your response and for staying with us. We hope to see you on your next visit to Laredo, TX. Thank you again.

Querida Nerida,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios sobre su reciente estadía en el Red Roof Inn Laredo. Es bueno saber que estuvo satisfecho con la conveniencia de nuestra ubicación. Sin embargo, usted afirmó que el olor del pasillo no era de su agrado.Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,Tianna Red Roof ManagementRediResponse Specialist

Good Day Vanessa, Thank you for your response and for staying with us. We hope to see you again on your next visit to Laredo, TX.Thank you again.

Good Day Victor, Thank you for your response and for staying with us. We're looking forward to your stay next time here in Laredo, TX. Thank you again.

Thank you for taking a moment to leave a review, Maria. The staff and I at the Red Roof Inn Laredo appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Gracias por tomarte un momento para dejar una reseña, Ana. El personal y yo del Red Roof Inn Laredo apreciamos su puntuación de 5/5 después de su estancia. Me alegra saber que todo estuvo excelente durante su visita. En Red Roof, nuestro objetivo es brindar experiencias agradables a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.AtentamenteGabrielle Red Roof Management RediResponse Specialist

Good Day Cesar,Thank you for your response and for staying with us. We hope to see you on your next visit to Laredo, TX.Thank you again.

Good Day Carolina,Thank you for your response and for staying with us. We do apologize for the inconvenience. The issue was addressed with the staff after you left. Thank you for letting us know.

Good Day Rafael, Thank you for your response and for staying with us. We do apologize for the issue you noted. Hope to get the new look this year. Thank you again.

Good Day Ricardo, Thank you for your response and for staying with us. Hope to see you again on your next visit to Laredo, TX. Thank you again.

Dear Juana, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LAREDO. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the helpful staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Virginia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAREDO and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hola Alberto,Gracias por tomarse el tiempo para escribir una reseña de su estadía en el Red Roof Inn Laredo. Nuestro objetivo es brindar una estadía limpia y cómoda para todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. También es bueno leer que le gustó la comodidad de nuestro hotel.En su próxima estadía en RedRoof, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. ¡Gracias de nuevo y esperamos que nos visite nuevamente en su próximo viaje!Atentamente,onielGestión de techo rojoEspecialista en redirección

Hola Perla,Gracias por tomarse el tiempo para escribir una reseña de su estadía en el Red Roof Inn Laredo. Nuestro objetivo es brindar una estadía limpia y cómoda para todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. También es bueno leer que le gustó la comodidad de nuestro hotel.En su próxima estadía en RedRoof, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. ¡Gracias de nuevo y esperamos que nos visite nuevamente en su próximo viaje!Atentamente,onielGestión de techo rojoEspecialista en redirección