Luxe beddengoed, een kluis op de kamer, een bureau
Beschikbaarheid controleren

Beoordelingen van Planet Hollywood Resort & Casino

4 out of 5
Planet Hollywood Resort & Casino
3667 Las Vegas Blvd S, Las Vegas, NV

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 5921 van 14897 beoordelingen" "
Gastenscore: 8 - Goed. 3884 van 14897 beoordelingen" "
Gastenscore: 6 - Redelijk. 2341 van 14897 beoordelingen" "
Gastenscore: 4 - Matig. 1535 van 14897 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1216 van 14897 beoordelingen" "

8,0/10

Netheid

7,6/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Kim

5 nachten verbleven in december 2023
Reactie van Latrice op 22 jan 2024
"Hello, I would like to thank you for taking the time to express your comments concerning your visit. Guest satisfaction is our number one priority. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day."

8/10 – Goed

Taner

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Latrice op 16 dec 2023
Hello, I would like to thank you for taking the time to express your comments concerning your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Ontzettend slecht

KRIS JACQUES L

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Ben op 1 dec 2023
Hello Kris, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Uitstekend

P van der

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in oktober 2023
Reactie van Latrice op 8 nov 2023
Hello, I would like to thank you for taking the time to express your comments concerning your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Ontzettend slecht

Linda Johannette Carolina van der

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an absolute disappointment. After visiting years ago i could not believe what i got. Bed wasnt made when we went into the room. Broken things, damages. Just such an utter disappointment.
2 nachten verbleven in oktober 2023
Reactie van Issac op 14 okt 2023
Greetings Linda, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 – Goed

Martina

Reisde met familie
Positief: Personeel en service
Parkeren te ver weg
1 nacht verbleven in augustus 2023
Reactie van Michelle op 2 sep 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Elza

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Kimberly op 18 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Kees

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centraal gelegen, snelle incheckservice, behulpzaam personeel.
2 nachten verbleven in augustus 2023
Reactie van Ben op 12 aug 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

pascal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Als je voor de strip gaat in Las Vegas perfecte ligging.
2 nachten verbleven in augustus 2023
Reactie van ALM op 8 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 – Goed

Raynaldo

Positief: Staat van de accommodatie en faciliteiten
Prima
3 nachten verbleven in juli 2023
Reactie van Ben op 3 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Joost

2 nachten verbleven in juli 2023
Reactie van Dan op 22 aug 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

R. de

Reisde met familie
I like that it is on the strip, but when you have to check in it is a long wait.
2 nachten verbleven in juni 2023
Reactie van Yasuko Sanders op 12 jun 2023
We are sorry to hear about your poor experience, R.. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.

6/10 – Redelijk

Jildert

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Locatie is perfect maar hotelkamer was oud, douche werkte slecht, niet heel schoon, zwembad vrij klein. Voor de “wave” moet je extra betalen (niet gedaan). Foto’s van hotel lijken prachtig maar nep. Alleen qua locatie geld waard maar verder zeker geen 4 sterren.
1 nacht verbleven in april 2023
Reactie van Kimberly op 23 apr 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Dijelha

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, schoon hotel, leuke vibe.
8 nachten verbleven in april 2023
Reactie van Dan op 15 apr 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

John, Zingem

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Mooie hotel kamers in het midden van de strip. Heel veel winkels en eet plaatsen in de buurt.
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Raynaldo

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Kamer was groot en ruim opgezet. Wij hadden 3 nachten geslapen en de kamer werd niet schoon gemaakt. De handdoeken werden niet vervangen, vuilnisbakken ook niet en bedden niet opgemaakt. Op zwembad werd elke dag alleen maar rap muziek gedraaid door de DJ, en geen andere genre muziek. Bij inchecken was er maar 2 personen aanwezig om in te checken. Voor de rest een prima hotel.
3 nachten verbleven in juli 2022

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay the Hotel is a very convienent location. We would stay here again.
3 nachten verbleven in februari 2024
Reactie van Dan op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Andria

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We always love staying at Planet Hollywood! It’s fun, clean, lovely and reasonably priced. There’s so many convenient shopping and food options as well as convenient stores. This was our first time taking our teenagers there and it was the perfect place to stay. The only downside I would say is the pool area. The pool is pretty small for the size of the resort. And you have to pay for poolside chairs
2 nachten verbleven in mei 2024
Reactie van ALM op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in mei 2024
Reactie van Doug op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Kihaeng, Mexico City

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms are antiquated and lacks what a comfortable room should feel like. Nonetheless it’s convenient due to its location
3 nachten verbleven in mei 2024
Reactie van Doug op 22 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well it's Vegas so what can I say, the food is great, the service is excellent, so long as you pay for it, the service at the tables/machines was non-existent.. but.. otherwise we had a great time!
2 nachten verbleven in april 2024
Reactie van Doug op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Paramjit

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Very convenient location close to all main activities on the strip
4 nachten verbleven in mei 2024
Reactie van Doug op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed in the north tower on the 36th floor. The room was pleasantly large with a couple of different lounging areas.
1 nacht verbleven in mei 2024
Reactie van Michelle op 21 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

John

Reisde met familie
Positief: Netheid
Decent hotel and casino. The hospitality was not the greatest. We checked in 2 hours early and they had to charge us an extra $25 - this should have been free as they had plenty of rooms available. Overall we literally had no interaction with staff. One serious complaint we have was at the pool - there was a guy trying to steal peoples bags - we and another lady yelled at the guy and then told the lady at the towel stand who than ran after the guy. It was obvious that the guy didn’t belong there from his appearance, so security should have flagged him immediately. The location of the hotel is good - very walkable. We will stay at Caesar’s or Cosmopolitan for our next trip.
4 nachten verbleven in mei 2024
Reactie van Michelle op 21 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Goed

Jose

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was cleaned but needed some love. Besides this I will recommend this hotel.
4 nachten verbleven in mei 2024
Reactie van Latrice op 21 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Fanny

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The property is ok, the room was clean but the AC was not working had to call maintenance - then it was fixed. But, the most annoying part of my stay was finding out that we now have to pay for the use of lounge chairs in the POOL after we pay a daily resort fee. That is super not ok. So you saw the majority of people on the floor with a towel. Like really? Lounge chair rentals???
3 nachten verbleven in mei 2024
Reactie van Latrice op 21 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 – Goed

Arthur John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van ALM op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in mei 2024
Reactie van ALM op 21 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, reasonably priced. Lights too dim in bathroom & magnifying mirror would be nice.
1 nacht verbleven in mei 2024
Reactie van Doug op 21 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Matig

LaQuita Catrice

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel smelled like sewage most of the times. The room was half cleaned and dusty especially around the headboard area of the bed. There was a nasty towel behind the desk area of the room. Finally, there was no microwave service to warm bought food that was not warm enough to eat!
3 nachten verbleven in mei 2024
Reactie van Doug op 21 mei 2024
Hello LaQuita, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Uitstekend

Amandeep Kaur

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van John op 22 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

David

Positief: Personeel en service
A
2 nachten verbleven in mei 2024
Reactie van Christina Banks op 21 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Ashley, Sparks

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1. Perfect location for walking to other properties - awesome it’s attached to Miracle Mile mall 2. Inexpensive for such a great location 3. Check-in was terrible, hour in line, 20 min with front desk, they charge for early check in 4. Room was not as clean as I’m used to: hair and toothpaste on counter, lotion (hopefully) on blinds, not completely black out curtains 5. The size of rooms are surprisingly large, has a table and 2 chairs, bathtub, shower, large bathroom counter, toilet has separate closet, fridge in room, no microwave 6. Not enough lighting in rooms or bathroom 7. Water was shut off and we were not given notice - thankfully it came on about 30 min later
2 nachten verbleven in mei 2024
Reactie van Christina Banks op 21 mei 2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 – Matig

jing

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
自主停车超级不方便 必须绕过很长一段shopping 路程才能到达酒店 再也不想在这里住
2 nachten verbleven in mei 2024
Reactie van Michelle op 20 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 – Matig

SARA

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small rooms and cleanliness could be better
2 nachten verbleven in mei 2024
Reactie van Michelle op 20 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
4 nachten verbleven in april 2024
Reactie van Michelle op 21 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

NELLY

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Y
3 nachten verbleven in mei 2024
Reactie van Latrice op 20 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Goed

Lou

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I found the rooms open and well maintained
2 nachten verbleven in mei 2024
Reactie van Michelle op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had 3 rooms for our party and it was a great experience. Loved it would definitely stay again.
2 nachten verbleven in januari 2024
Reactie van Michelle op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Lysa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great.
2 nachten verbleven in mei 2024
Reactie van Michelle op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Mayely

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Loved it in general
2 nachten verbleven in mei 2024
Reactie van Latrice op 20 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Matig

Jessie

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room seams like for long time no one was there because the bed's head board was dusty and also under the bed.. And the light was so few and also so dark that you barely can see it.. And always the bathroom's floor has some sticky liquids..
2 nachten verbleven in mei 2024
Reactie van JD op 20 mei 2024
Hello Jessie, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 – Matig

Tamika Latrice

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024
Reactie van Doug op 21 mei 2024
Hello Tamika, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 – Goed

Jodie, Tustin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ivy the text messaging concierge was amazing! The room itself was decent. The hotel was clean.
2 nachten verbleven in mei 2024
Reactie van Doug op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Redelijk

Susan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great central location on the strip. Lots of attractions and services close by. Wasn’t happy about the lack of cleanliness in my bathroom (in both rooms I stayed in).
3 nachten verbleven in mei 2024
Reactie van Doug op 20 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Goed

Angelina

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were spacious and clean. We were not impressed that you needed to rent a pool lounge chair for $30, especially when you're already paying a resort fee. No one was even using any of the lounge chairs and we were kicked off when we went to sit on an empty one. We had to sit on the edge of the pool on the hot concrete. Never had that experience at any other hotel in Vegas. Not sure I'd stay here again as we like our pool days and think the rental price for a seat at the pool is ridiculous
Reactie van Michelle op 19 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Uitstekend

BRENDA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Michelle op 20 mei 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Austin Lane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Latrice op 20 mei 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Matig

Olivia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Ruby op 20 mei 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed, and Please let us know what the issues were and we will work hard to fix the issues you've experienced. Please have a great day.

6/10 – Redelijk

Stephan

Reisde met een groep, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
We enjoyed our stay at planet Hollywood, considering the price was right for just our one day layover. We did eat on property and enjoyed it as well as the shopping. The only downside I could really find was that the AC in the rooms was pretty weak and could not properly cool the room down. The rooms were pretty basic but as I said, they were a good price, especially since we needed a one night coverage. All in all a good stay with just a few minor drawbacks.
1 nacht verbleven in mei 2024
Reactie van Michelle op 19 mei 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.