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Beoordelingen van Best Western Plus Las Vegas South Henderson

2.5 out of 5
Best Western Plus Las Vegas South Henderson
3041 Saint Rose Parkway, Henderson, NV

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 555 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 253 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 85 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 1001 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2022
Reactie van Cyndy-Guest Experience Representative op 30 sep 2022
Linda, It was a pleasure to share the hospitality of the Best Western Plus St. Rose Pkwy / Las Vegas South Hotel Henderson. Our location is convenient to the Strip but offers a more restful experience for families. We hope you will join us here again for another relaxing stay.

8/10 – Goed

Adam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022
Reactie van Cyndy-Guest Experience Representative op 10 sep 2022
Adam, We were delighted to welcome you to the Best Western in South Henderson. Thank you for your great rating, and we hope we can be of further service to you in the future. We look forward to your return.

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in september 2019
Reactie van Brittany - Best Western Plus Team op 11 sep 2019
Thank you! Thank you! Thank you! It was a pleasure having you as a guest and we look forward to hosting you again during your next trip.

8/10 – Goed

Rejean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good breakfast
3 nachten verbleven in april 2024

8/10 – Goed

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 30 apr 2024
Thank you for taking a moment to rate your recent stay at our hotel in Henderson, Nancy. We would love the opportunity to welcome you for an even better experience.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great staff
1 nacht verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 26 apr 2024
We are delighted to continue to be your company's choice for employee lodging. Our partnership has been great for your team members and a delight for our staff to be their hosts. We look forward to seeing you all again.

8/10 – Goed

Walter

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it was surprisingly a pleasant stay! We had a one bed king suite and it was spacious and large. The high plus about this place was that it was pet friendly with a LOW pet fee. The only negative remark is that the location is next to a post office that the dock faces the property. At 4AM, we were awaken by a loud truck horn and workers chattering in the docking yard. Still, it was a great stay and we would definitely be back
2 nachten verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 19 apr 2024
Thank you for the positive review about our clean, comfortable spaces, Walter. We are eager to welcome pets to our hotel. I am sorry about the activity at the post office. They usually are not so chatty. We look forward to hosting another great stay for you soon.

10/10 – Uitstekend

Margie

Positief: Staat van de accommodatie en faciliteiten
It was clean
1 nacht verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 16 apr 2024
Thank you for sharing a positive rating, Margie. We are glad your recent stay at the Best Western Plus Las Vegas South Henderson was comfortable and pleasant. We look forward to seeing you again.

6/10 – Redelijk

Ailing

Reisde met familie
Positief: Personeel en service
Over all is okay. The bathroom washbasin drain is very slow. Room floor carpet dirty. The Closet is not a standard size, When you hung the clothes in the closet, then the closet door can not close. The hotel provide breakfast that is very convenient.
2 nachten verbleven in april 2024
Reactie van Cyndy-Guest Experience Representative op 8 apr 2024
Thank you for giving us your feedback, Ailing. We are sorry the closet was too small for your items. We will check the vanity drain and make repairs if needed. We hope you will return to visit us at our off-strip location in Henderson again for a better experience.

8/10 – Goed

Guillermo

Zakenreiziger
No WiFi connection, when approaching the front desk clerk, he directed me to call the 800 number for support
4 nachten verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 4 apr 2024
Guillermo, We are glad the internet provider has a service to help visitors with connectivity issues. Many visitors have safeguards on their devices that need adjusting so they can connect to our WiFi signal. We hope they were pleasant to deal with and that you enjoyed a comfortable experience at our hotel.

2/10 – Ontzettend slecht

Julio cesar

Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 2 apr 2024
Julio, We hope you will reach out to our team and provide any details of your stay. We are eager to provide the best possible experience for our guests and would like to know what we can do differently to make another visit perfect for you.

10/10 – Uitstekend

Leslie

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Clean, large rooms. Very nice and helpful staff. There wasn't enough lighting in the roomand the beds were not that comfortable. The heating/ AC unit would kick in every 30 minutes or so and it was loud.
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 31 mrt 2024
Leslie, We are glad you rated our hotel so highly. Thank you for your review. We will look into those minor inconveniences you mentioned. We hope you will join us again when you return to South Henderson and Las Vegas.

10/10 – Uitstekend

Torry

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just THE BEST!!
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 24 mrt 2024
We appreciate your sentiment, Torry! We think our guests are the finest as well, and we hope you will join us again at the Best Western Plus South Henderson when you are in the Las Vegas area.

8/10 – Goed

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 21 mrt 2024
Thank you for choosing the BW South Henderson for your stay in Las Vegas, Scott. Our team was pleased to welcome you, and we hope to see you again.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bathroom tub showed rust. Ac just gave cold air even when the temperature was set to 80.
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 16 mrt 2024
Thank you for your wonderful rating, Mary. We are glad you enjoyed your visit and informed us about the need for attention in the room. We look forward to sharing our hospitality with you again.

10/10 – Uitstekend

Mansur

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay when in Vegas
3 nachten verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 14 mrt 2024
Thank you, Mansur, for an outstanding rating and review for the Best Western Plus South Henderson. We are pleased to offer our guests a more restful experience away from the neverending activity of the Las Vegas Strip. We hope you will join us again for another great stay.

6/10 – Redelijk

Lori

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good breakfast
3 nachten verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 14 mrt 2024
Lori, We are glad you enjoyed our breakfast service. We would love to have another opportunity to provide you with an even better experience when you are in South Henderson.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff is great
4 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 5 mrt 2024
NRI Distribution. Thank you for your excellent rating. We are thrilled your staff enjoys staying with us at the Best Western Plus Las Vegas South Henderson.

10/10 – Uitstekend

Malikah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cyndy-Guest Experience Representative op 5 mrt 2024
Thank you for the excellent rating, Malikah. The Best Western Plus Las Vegas South Henderson team works hard to prepare our hotel for guests, and we hope you will return soon to enjoy another visit.

10/10 – Uitstekend

Torry

Reisde met huisdieren
Positief: Voorzieningen
Love EVERYTHING about this property
2 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 3 mrt 2024
Torry, We are delighted you enjoyed everything about your stay at the Best Western Plus Las Vegas South Henderson. Please allow us to welcome you for another wonderful stay.

10/10 – Uitstekend

Laura

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
always very friendly and accommodating
1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 3 mrt 2024
Thank you for visiting the Best Western Plus Las Vegas South Henderson frequently. We are delighted you enjoy our constantly friendly staff and comfortable accommodations. We hope to see you again soon.

10/10 – Uitstekend

joei

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great check in staff
1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 1 mrt 2024
Joel, We are delighted you received the warm welcome our guests typically experience at check-in. Thank you for your excellent rating and review. Please allow us to host you again at the Best Western Plus Las Vegas South Henderson,

10/10 – Uitstekend

Thomas W

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
3 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 29 feb 2024
Thank you, Thomas, for sharing the excellent Best Western Plus Las Vegas South Henderson rating. Our team is delighted you enjoyed a spectacular experience and hopes to welcome you again.

6/10 – Redelijk

Alex

Reisde met familie
Positief: Netheid, personeel en service
The hotel is bit tired, bottom line. Clean, pleasant staff and all but very basic rooms (large enough tho' - can't complain about that. Bed was comfortable.
1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 26 feb 2024
We are glad you enjoyed a great experience in one of our clean, comfortable rooms, Alex. Thank you for sharing your feedback with us, and we hope you will return to visit again.

4/10 – Matig

Larry

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very noisy. Room neighbors every move audible and loud.
3 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 26 feb 2024
Larry, We are sorry the guests in the room next to yours were disruptive. Our staff is happy to address excessive noise issues if we can. Thank you for your review, and we hope you will allow us to provide a more peaceful experience for you.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff here is great
3 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 24 feb 2024
Thank you for sharing your appreciation of the service our staff at the Best Western Plus Las Vegas South Henderson provides to your own valued team, NRI Distribution. We look forward to welcoming you all again.

8/10 – Goed

Eduardo

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 24 feb 2024
Thank you, Eduardo, for the great rating. We are glad you enjoyed a pleasant experience at our hotel and hope you will join us again when you are in the Las Vegas area.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent check in staff
5 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 22 feb 2024
It is a pleasure to make your team members comfortable. We hope to host more NRI Distribution visitors in the future.

10/10 – Uitstekend

joei

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
housekeeping staff are very nice
1 nacht verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 22 feb 2024
Joel, We are delighted you enjoyed the wonderful service of our cleaning team. Thank you for sharing an awesome review and rating of the Best Western Plus Las Vegas South Henderson.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great staff
4 nachten verbleven in februari 2024
Reactie van Cyndy-Guest Experience Representative op 20 feb 2024
As Always, We are happy to host the employees of NRI Distribution. Thank you for choosing the Best Western Plus Las Vegas South Henderson for your company's lodging. We appreciate your continued trust in our team to deliver a comfortable experience.

8/10 – Goed

Brady

Positief: Netheid, personeel en service
12 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 6 feb 2024
Thank you, Brady, for sharing a positive rating for our hotel in South Henderson. We hope you will return to have an even better stay in the future.

10/10 – Uitstekend

MIchelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Henderson Stay
Safe area , plenty of options for food near by. Clean rooms.
1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 2 feb 2024
Thank you for your excellent rating. Michelle. It was a pleasure to welcome you to the Best Western Plus Las Vegas South Henderson, and we are glad you enjoyed our location and comfortable spaces.We look forward to seeing you again.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 31 jan 2024
Robert, Your excellent rating made our day! Thank you for sharing your wonderful experience with others, and we hope you will return to the Best Western Plus Las Vegas South Henderson again for another lovely stay.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent breakfast staff
5 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 27 jan 2024
NRI Distribution, It was a pleasure to welcome your company to our hotel, and we are glad you all enjoyed the breakfast service and menu. We hope you will return to have another business conference at the Best Western Plus Las Vegas South Henderson.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Housekeeping!
2 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 27 jan 2024
Thank you, NRI Distribution, for the excellent rating of our cleaning crew at the Best Western Plus Las Vegas South Henderson. Our team works hard to prepare rooms for our guests, and we are delighted you enjoyed their efforts in presenting comfortable spaces.

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 31 jan 2024
Thank you, Julie, for submitting the highest rating for our service and accommodations at the Best Western Plus Las Vegas South Henderson. We hope to share our hospitality with you again when you return to the Las Vegas area.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Staff!
2 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 26 jan 2024
We are glad NRI Distribution Is a corporate partner of Best Western Plus Las Vegas South Henderson. Thank you for the great review, and we look forward to hosting you and your wonderful team again.

10/10 – Uitstekend

NRI Distribution

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff!
1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 23 jan 2024
NRI Distribution, We are glad our staff could welcome you for your business trip to the area. Not all visitors to town are here to see the magnificent sites on the Las Vegas Strip. We are glad you enjoyed your stay at the Best Western Plus Las Vegas South Henderson, and we hope to serve your company further.

8/10 – Goed

Jack

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The Pool was closed for renovation.
1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 22 jan 2024
Thank you for your rating and review, Jack. We are grateful for our visitors' patience while we work to make repairs and renovations to our pool and hot tub facilities. We hope you will return to enjoy these fabulous amenities in the future.

10/10 – Uitstekend

joei

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent service
5 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 21 jan 2024
We are glad you enjoyed the Best Western Plus Las Vegas South Henderson staff's friendly and courteous service. We look forward to sharing our hospitality with you again soon.

10/10 – Uitstekend

joei

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice
4 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 21 jan 2024
Thank you for the positive rating, Joei! We are delighted you enjoyed the clean, comfortable spaces of our hotel. When you return to the area, please visit us again at the Best Western Plus Las Vegas South Henderson.

2/10 – Ontzettend slecht

Mike

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Avoid
Very noisy. No apologies. Rude and inexperienced staff. BW corporate not helpful. Avoid.
2 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 21 jan 2024
Mike, Thank you for visiting our family-friendly hotel. We apologize you were disturbed. Our team is happy to address any unnecessary noise from another visitor and immediately looks into any reported disturbances. We hope you enjoy safe travels in the future.

2/10 – Ontzettend slecht

Milagros

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
Noisy
1 nacht verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 19 jan 2024
Milagros, We are sorry if you were disturbed during your stay. While there are ambient noises within a building, our staff is happy to ask other visitors to be more considerate or service any equipment that may be making unnecessary noise. We hope you will allow us another opportunity to provide a quieter stay for you.

10/10 – Uitstekend

Malinda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice
3 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 19 jan 2024
Malinda, Thank you for the outstanding rating for the service and accommodations at the Best Western Plus Las Vegas South Henderson. We hope you will return to have another enjoyable stay with us again.

10/10 – Uitstekend

joei

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice
4 nachten verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 13 jan 2024
Thank you for the excellent rating you submitted for the Best Western Plus Las Vegas South Henderson, Joel. Our team is proud of their customer service and attention to making guest rooms comfortable. We would love to host another stay for you.

4/10 – Matig

Camille

I asked for top floor room so that I could have a quiet room. ROOM VERY NOISY. You can hear people talking through the walls. There was a vibrating sound on the wall that went off and on throughout the night. Could hear the people showering next room. Cooling/heating unit is noisy, had to shut off. Very bad stay, glad I only paid for one night. Will never stay at this hotel again; is truly a three-star hotel or less.
1 nacht verbleven in januari 2024
Reactie van Cyndy-Guest Experience Representative op 10 jan 2024
Camille, We hope you will reconsider staying with us again. Our goal is to provide our guests with the best experience possible, and we are sorry this did not happen for you. We are happy to ask others to be respectful if they are being disruptive and will have our maintenance team service the P-Tac unit in the room and investigate the vibration in the wall. We hope to have another opportunity to make you happy you returned to stay.

4/10 – Matig

Matthew

Reisde met partner, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Rude, inconsiderate, and inexperienced staff at front desk. Wanted me to contact Expedia at 2am for a problem caused by their own front desk staff. Clueless when asked to handle a noise complaint and started calling random rooms and waking them up to find out if the truck making noise outside was theirs... again at 2am. They never did solve that problem either. Also, garbage trucks are super noisy in the morning, and the walls are paper thin. You can hear upstairs, downstairs, toilets flushing, showers running, kids through the walls. Would not recommend staying at again and would rather stay on the noisy LV strip than out at this location -- honestly it would be quieter.
5 nachten verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 10 jan 2024
Matthew, We are sorry you did not have a good experience at our hotel. We will ensure our staff has the additional training to address the issues our guests encounter. We hope you will have safe and worry-free travels in the future.

8/10 – Goed

Geralyn

2 nachten verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 10 jan 2024
We are grateful for the positive feedback, Geralyn. We hope you will return to have a 10-star stay with us.

10/10 – Uitstekend

Nancy

3 nachten verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 10 jan 2024
Nancy, We are delighted you enjoyed an excellent experience at the Best Western Plus Las Vegas South Henderson. Thank you for the wonderful rating.

10/10 – Uitstekend

LE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Western Henderson NV
Excellent hotel and staff. Got a free upgrade too.
1 nacht verbleven in december 2023
Reactie van Cyndy-Guest Experience Representative op 3 jan 2024
Le, It was a pleasure to surprise you with a complimentary upgrade at check-in! We are delighted you were our guest at the Best Western Plus Las Vegas South Henderson, and we hope you will enjoy many more stays with us.