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Beoordelingen van Downtowner Boutique Hotel

3 out of 5
Downtowner Boutique Hotel
129 North 8th Street, Las Vegas, NV

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 363 van 1043 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 1043 beoordelingen" "
Gastenscore: 6 - Redelijk. 154 van 1043 beoordelingen" "
Gastenscore: 4 - Matig. 110 van 1043 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 171 van 1043 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jasper

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It would honestly be silly if you’d book with a casino hotel… this is a gem on a stone’s throw from the hustlin’ & bustlin’ downtown Las Vegas. Clean, modern, easy check-in & -out and friendly helpful staff. Unfortunately this was only one night, but we will definitely be back one day!
1 nacht verbleven in december 2023
Reactie van Night Manager op 17 dec 2023
Thanks Jasper! We can't wait to host you again!

8/10 – Goed

Elsa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
rooms were spacious and clean
1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 1 mei 2024
Thanks Jonathan - we hope to see you back soon!

10/10 – Uitstekend

Guadalupe, San Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a neat little place with a chill vibe. Our room was nice, clean and simple. The staff was very friendly and helpful. The hotel felt safe with room key to enter the property. Easy walk to Fremont and surrounding areas. Our stay was great and budget friendly would definitely stay there again.
6 nachten verbleven in april 2024
Reactie van The Downtowner Team op 1 mei 2024
We can't wait to welcome you back Guadalupe! Thank you for your review!

10/10 – Uitstekend

Tanya, Ocean Springs

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay! Clean unit. Friendly staff. It was so close to everything but still in a quiet area. We will definitely stay here again!!
4 nachten verbleven in april 2024
Reactie van The Downtowner Team op 1 mei 2024
Thank you Tanya. We enjoy fun and energetic guests. You are the best!

6/10 – Redelijk

Cynthia

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 1 mei 2024
Thank you for taking the time to review us Cynthia!

10/10 – Uitstekend

Rani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, newly renovated and quiet hotel. Easy to walk to Fremont Street.
1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 1 mei 2024
Why thank you Rani! We could use you for our social media :)Hope to see you again!

4/10 – Matig

robert h

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Ok
1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 2 mei 2024
Hello Robert,Thank you for the review.

10/10 – Uitstekend

Fernando, Los Angeles

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! I went to Las Vegas on a business matter and I was able to sleep great and room was clean. Will definitely come back soon.
2 nachten verbleven in april 2024
Reactie van The Downtowner Team op 2 mei 2024
Hi Fernando,Thank you for the review, we hope to see you again very soon!

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great boutique hotel with a cool vibe. The rooms are clean, Fremont Street is a block away and there is plenty of stuff to do in the area. The staff is friendly and very accommodating. It's a non smoking property which is very nice. They've got a mini golf course and a nice pool area if you just want to chill out away from the action of downtown. There's a bar in the lobby as well. A great place to stay when you're in downtown Las Vegas. I would definitely recommend it.
2 nachten verbleven in april 2024
Reactie van The Downtowner Team op 26 apr 2024
Thank you Ronald! We appreciate your review!

2/10 – Ontzettend slecht

Yottana

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Muy mal me fue cuando llegamos no avía personal en español me atendió una persona que no hablaba español y pues a mi entender no avía cuartos disponibles me dijo que regresara en 45 minutos y jamás me explicó que yo tenía que hacer mi propio ingreso en la computadora que tienen al lado bueno me dio mi tike para parkiar mi auto camine esos 45 para hacer tiempo y cuando volví después de una hora me vuelven a pedir mi I.D y solo me dicen agace a un lado y espere un momento bueno espere y espere y todos los que estaban ay registrándose les daban cuarto y ami solo ahí me tenían y mire mi teléfono mi aplicación decía que ya no tenían cuartos que todavía estaba a tiempo de Canselar bueno me arrime ala computadora que todos se arrimaban adivinando que era eso metí mi información y resulta que eso tenía que hacer desde que llegué pero nadien te explica dan por echo que ya tú lo sabes todos eso me pareció frustrante ✍️
4 nachten verbleven in april 2024
Reactie van The Downtowner Team op 2 mei 2024
Hi Yottana,If we failed to meet you needs in any way, please feel free to reach out and let us know. Thank you for taking the time to review us!

4/10 – Matig

Analberta

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
I didnt like the area and how small the rooms were.
2 nachten verbleven in april 2024
Reactie van The Downtowner Team op 24 apr 2024
We are sorry our rooms did not meet your standards. We offer clean and safe crash pads for weary travelers and persons in the downtown area looking for a place to lay their heads! Thank you for your review!

8/10 – Goed

Gregory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bare bones essentials, as expected, but very clean, and very friendly staff. Definitely a great place to stay for budget travellers.
5 nachten verbleven in april 2024
Reactie van The Downtowner Team op 24 apr 2024
Thanks Gregory! Come back soon!

10/10 – Uitstekend

adriana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very kind the staff
2 nachten verbleven in april 2024
Reactie van The Downtowner Team op 24 apr 2024
Adriana we appreciate your stellar review and hope to see you again!

6/10 – Redelijk

Keith, North Adams

Positief: Netheid, personeel en service
Many unhoused people around the property.
7 nachten verbleven in maart 2024

8/10 – Goed

Kory

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to Fremont. A block off Fremont. Plenty of security all hrs. 24 hr Bar in lobby. Only open to hotel customers. The only thing I would say is the restroom could be updated and add a Minnie fridge. We were here in April.
1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 2 mei 2024
Hi Kory,Thank you for the review, we hope to see you again very soon.

10/10 – Uitstekend

Lashanda

Reisde met partner
Positief: Netheid, personeel en service
Had a wonderful stay. Rooms are simple and clean, with the addition of a microwave it’d be perfect. Staff goes above and beyond to make your stay pleasant. I would definitely stay here again!
2 nachten verbleven in april 2024
Reactie van The Downtowner Team op 18 apr 2024
We are happy you stayed with us Lashanda! Please come back soon!

10/10 – Uitstekend

Skyler

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van The Downtowner Team op 18 apr 2024
Thank you Sklyer!

4/10 – Matig

Victor

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The photos online are deceiving vs. what it is really like. It seems like everything is new but it’s old with some fresh paint. The room was missing amenities but was taken care of quickly by staff. I asked for turndown service early in the morning this first morning and was told "we can't, we only have two people working today". The staff I spoke with was very kind and friendly so I would blame ownership or management for staffing issues. The swimming pool which across the street next to an empty lot with many homeless hanging out was also a disappointment. The water was freezing, no way anyone can enjoy the water. The bedspread had cigarette burns, there was no mini refrigerator or microwave. For the cost I could have stayed at a much nicer hotel. When I was asked about my stay via text I explained all this. The response was: “ Hello, I am sorry that we did not meet your expectations. The room you booked was recently remodeled and Expedia/Hotels.com has not uploaded our new pictures yet. I understand your dissatisfaction with the amenities we do provide, however I can assure you we do not advertise a refrigerator, microwave or a heated pool and our prices are in line with similar hotels. I appreciate your feedback and will be conversing with the team regarding not providing turndown service yesterday. As a courtesy, I will refund yesterdays amenity fee of $20 tax. Thank you.
2 nachten verbleven in april 2024
Reactie van Night Manager op 17 apr 2024
Hello Victor! I appreciate you posting our honest response. We are sorry if downtown Las Vegas is not for you and I can assure we don't misrepresent ourselves online. Our rooms have been completely remodeled twice in the past 5 years with the most recent being a few months ago. Our recent photoshoot was able to capture a much better ideal of what we offer and these will be uploaded soon. Thanks!

10/10 – Uitstekend

Maria

2 nachten verbleven in februari 2024
Reactie van The Downtowner Team op 18 apr 2024
We appreciate your high rating Maria!

10/10 – Uitstekend

Johanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mi opinión es que está muy bien, la atención del personal fue muy amables , apesar de que no hablan español, fueron muy cordiales y eso se valora mucho. La habitación limpia, En general todo bonito. Espero poder volver pronto
6 nachten verbleven in april 2024

4/10 – Matig

Troy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over priced for what it is
4 nachten verbleven in april 2024
Reactie van The Downtowner Team op 17 apr 2024
Hello Troy. If we failed to meet you needs in any way, please feel free to reach out and let us know. Thank you for taking the time to review us!

10/10 – Uitstekend

Selena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the nice spacious and clean room, we arrived early and our daughter was fussy ready for a nap and the wonderful woman at the front desk so graciously checked us in first
1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 17 apr 2024
Thanks Selena! We value your business and want to make sure you and the little ones are comfortable - We value what's valuable to you!

8/10 – Goed

Wayne

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was not checked in until 5:30 when check in time was supposed to be at 3:00 pm. Received no compensation for this.
2 nachten verbleven in april 2024
Reactie van The Downtowner Team op 18 apr 2024
Hello Sir! Our check in is on a first come, first serve basis. If we did not check you in before other guests that were already in the lobby, it was because we saved the best for last! Thanks for staying!

8/10 – Goed

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van The Downtowner Team op 17 apr 2024
Thank you for your review Daniel!

10/10 – Uitstekend

Marti

Reisde met een groep
Positief: Voorzieningen
Our room was clean, smelled fresh and had a nice decor. There was even a sort of “change room”, which is convenient when travelling with non-family members.
1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 13 apr 2024
Thanks Marti! We appreciate you giving us the opportunity to serve you! Come back soon!

4/10 – Matig

Malika

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The was surrounded in the neighborhood that feels unsafe with prostitutes and sketchy looking people. I came into the lobby and asked the receptionist about the heater. She screams loud across the room. What's my room room number in front of the whole bar area as if I wanted every person sitting at that bar to know what room that I was staying in the entire night. People were up loud roaming through the hallways. I barely got any sleep. The room was fairly clean. It did look like the pictures however, I slept with the chair door up against up against the door the with my pepper spray in hand.
1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 13 apr 2024
Hi Malika. We appreciate your response and are sorry if your stay was not up to your expectations!

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Downtowner was a pleasant surprise. Great location, beautiful remodeled rooms, comfortable bed, nice shower. Service was good. Price excellent.
3 nachten verbleven in april 2024
Reactie van The Downtowner Team op 10 apr 2024
Thank you for your review Ana, we truly appreciate you!

6/10 – Redelijk

Kenny

1 nacht verbleven in april 2024
Reactie van The Downtowner Team op 26 apr 2024
Thank you for your feedback Kenny!

10/10 – Uitstekend

Katrina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the property because it had a lounge inside, a mini golf course, and was very secure. The room was large, the bathroom was cool, and the staff were very friendly.
Reactie van The Downtowner Team op 4 apr 2024
Thanks Katrina! We appreciate your kind review and are happy you enjoyed your stay!

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van The Downtowner Team op 5 apr 2024
Thanks Scott! We appreciate you!

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Downtowner Boutique rates a "10"from me. Dee was extremely pleasant and helpful. The room had everything I needed, except a butler to bring me coffee in the morning. This is going to be a wonderful hotel once finished. I am grateful for the awesomeness
2 nachten verbleven in april 2024
Reactie van The Downtowner Team op 4 apr 2024
Why thank you Carol! We are also grateful for your kind words and happy that our supervisor Dee was able to ensure your stay was perfect!

8/10 – Goed

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van The Downtowner Team op 4 apr 2024
Thanks for leaving a review Luis! Please come again soon.

10/10 – Uitstekend

Rebekah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love that the building is structurally historic but updated in the rooms. The location is perfect if you like to stay near Fremont!
2 nachten verbleven in maart 2024
Reactie van The Downtowner Team op 4 apr 2024
Thanks for staying Rebekah! We are pleased to have served you!

4/10 – Matig

Soumik

Room was not clean. Dirty not recommended for family with kids
1 nacht verbleven in maart 2024
Reactie van The Downtowner Team op 4 apr 2024
We are sorry if any condition you met was not up to par! Please feel free to reach out to discuss!

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price. Nice staff. Clean. Super quiet.
1 nacht verbleven in maart 2024
Reactie van The Downtowner Team op 4 apr 2024
Thanks Catherine! We are happy the lights and sounds did not disturb you during your stay. Thank you for your review!

2/10 – Ontzettend slecht

Maurice

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Night Manager op 4 apr 2024
Ho Maurice - We are sorry for not meeting your expectations. Please feel free to reach out to us to discuss!

10/10 – Uitstekend

brian Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was stellar, also way more safe than what other reviews say. Kinda loud from a nearby nightclub but honestly the low bass just lulled me to sleep. Awesome beds. Awesome value, groovy spot!
2 nachten verbleven in maart 2024
Reactie van The Downtowner Team op 4 apr 2024
No Brian - You are stellar! (We do, however, appreciate the acknowledgement!) Thanks!

6/10 – Redelijk

Rommel

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like that the parking is across the street. The room is clean but has a musty smell. You could hear the sound coming from outside so you cant get a good night sleep. No microwave and fridge in the room
1 nacht verbleven in maart 2024
Reactie van Night Manager op 5 apr 2024
Hello Rommel!Our free parking is less than 200 feet from our lobby, directly across the street, much less distance than any hotel or casino in Las Vegas. The surrounding properties are all a part of our boutique hotel and we apologize if we could not meet your expectations!

4/10 – Matig

Conrad

2 nachten verbleven in maart 2024
Reactie van The Downtowner Team op 4 apr 2024
Hi Conrad, if you feel like giving us a call to discuss your stay please feel free! Thanks for staying!

2/10 – Ontzettend slecht

Sinoeun

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did stay there
4 nachten verbleven in maart 2024
Reactie van Night Manager op 5 apr 2024
Hello Sinoeun! Please feel free to let us know of your experience. Thanks!

10/10 – Uitstekend

Jeremy

1 nacht verbleven in maart 2024
Reactie van The Downtowner Team op 17 apr 2024
Thanks Jeremy!

8/10 – Goed

La'Quetta

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location, friendly staff
2 nachten verbleven in maart 2024
Reactie van The Downtowner Team op 5 apr 2024
Thanks La'Quetta! We appreciate you staying with us - Come back soon!

10/10 – Uitstekend

Jeanette, Phoenix

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not at this time
2 nachten verbleven in maart 2024
Reactie van Night Manager op 5 apr 2024
Thanks for your rating Jeanette!

8/10 – Goed

Elsie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While the directions could have been clearer on registration (we got in about midnight or so), the person managing the bar and front desk was helpful. For a Saturday night, parking was fairly easy to find (they have three different lots). The hallway and room were clean and quiet. For a smaller than usual room, it still had all the amenities you would expect, and at a reasonable price point. And there are some restaurants and a donut shop just a block or so away for the morning.
1 nacht verbleven in maart 2024
Reactie van The Downtowner Team op 5 apr 2024
Thanks for spending time at our Boutique Hotel Elsie. We hope to see you back soon!

2/10 – Ontzettend slecht

Michelle

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was nothing about this property that we liked. We didn't even end up staying here, as we did not feel safe. The room was clean when we first walked in, but it smelled like smoke! The staff was nice when I told them I would not be staying there. It should NOT be categorized as a Hotel, this is nothing more than a motel with all outside doors to a sketchy street with a lot of construction and homeless all around. I ended up going to another hotel and paying for both, because there was no way I was staying there.
1 nacht verbleven in maart 2024
Reactie van The Downtowner Team op 5 apr 2024
Hello Michelle! We are sorry we didn't get a chance to wow you and exceed your expectations. Thanks for your review!

8/10 – Goed

Robert

1 nacht verbleven in maart 2024
Reactie van The Downtowner Team op 18 apr 2024
Thanks for your rating Robert!

6/10 – Redelijk

Allison

Positief: Netheid
Negatief: Voorzieningen
I could get over the sketchy area with being surrounded with homeless people sleeping on the sidewalk but the wifi was terrible. It’s 2024 invest in some good wifi
3 nachten verbleven in maart 2024
Reactie van Night Manager op 5 apr 2024
Hello Allison! We are sorry and unaware that you were having trouble with WIFI here. We would have been happy to correct any flaws during your stay! Thanks for your review!

8/10 – Goed

Mary

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Too many homeless people in the very near vicinity
3 nachten verbleven in maart 2024
Reactie van Night Manager op 5 apr 2024
Hello Mary, Thank you for your review and although we can not control the homeless population in the city, the safety of our guests is our priority! We only allow our guests on property and we have 24 hour security who roves the area for added protection. Thank you for your feedback!

6/10 – Redelijk

Erdal, Istanbul

Reisde met een groep
Hotel was safe but watch out when you step out of the door.
5 nachten verbleven in maart 2024
Reactie van The Downtowner Team op 5 apr 2024
Thank you for your review Erdal! Our area feels safe to us working here and we have a stellar security staff to watch over us as well!