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Beoordelingen van Embassy Suites by Hilton Convention Center Las Vegas

3.5 out of 5
Embassy Suites by Hilton Convention Center Las Vegas
3600 Paradise Road, Las Vegas, NV

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 565 van 1256 beoordelingen" "
Gastenscore: 8 - Goed. 254 van 1256 beoordelingen" "
Gastenscore: 6 - Redelijk. 169 van 1256 beoordelingen" "
Gastenscore: 4 - Matig. 119 van 1256 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 149 van 1256 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Peter

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Afstand hotel naar Las Vegas Blvd. 20 min. wandelen ,dichtsbijzijnde monorailstation 10 min. wandelen.
2 nachten verbleven in april 2022
Reactie van Director of Operations op 1 mei 2022
Thank you for sharing your feedback

8/10 – Goed

Patricia

Positief: Personeel en service
Goed
Heeft wat renovatie nodig
1 nacht verbleven in maart 2022
Reactie van Dominique op 23 mrt 2022
Thank you for your rating we hope to see you again soon

10/10 – Uitstekend

Rosalee, Fresno

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, will stay again.
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Rosalee,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice alternative away from the strip casino hotels
3 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
ARTHUR,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 – Goed

Jenice

Positief: Netheid
2 nachten verbleven in april 2024

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No
3 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Jonathan,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Fabiola

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nos encato todo, solo que nos toco un cuarto donde previamente tenian alguna mascota y no estaba bien aspirada la abitacion.
2 nachten verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Fabiola,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 – Goed

Eduardo

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Eduardo,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 – Ontzettend slecht

Katie

Positief: Personeel en service
Negatief: Netheid
Stayed here on a whim one night. I had booked a king suite. When I arrived, I checked in and the lady at the front desk was lovely. When I got to my room, the bed was made but the entire suite was dirty. We're talking trash on the floor, urine on the toilet seat, used soap in the soap dish. I called the front desk and they were shocked. The lady who checked me in had to come up and clean and disinfect my room. I'm pretty sure the sheets I slept in were dirty and I didn't sleep very well. The breakfast the next morning was great. I didn't bother to shower and quickly left. I probably won't stay here again despite a great view of the sphere.
1 nacht verbleven in april 2024
Reactie van G op 26 apr 2024
Katie, Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

8/10 – Goed

Angelica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe, close to the strip and convention center
6 nachten verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Angelica,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 – Ontzettend slecht

Anthony

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wish I could have got my deposit back. My safety deposit couldn’t protect my life for what we paid for this hotel and horrible area it was in. Price is what you pay for.
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Anthony,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

2/10 – Ontzettend slecht

NARAYAN PRASAD

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staff is not helpful and hang up the phone while you are trying to tell the issue
4 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Narayan,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

10/10 – Uitstekend

Dushaun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hreat
2 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dushaun,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Mary Rose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice stay
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Mary Rose,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 – Redelijk

Danielle

1 nacht verbleven in maart 2024
Reactie van General Manager op 22 apr 2024
Danielle,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

4/10 – Matig

Sebastian

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We traveled with six people and we only got two big towels. The sofa bed is terrible, its like your sleeping on springs. It was dirty in the hallways, there was trash by the doors that wasn’t collected.
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Sebastian,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

10/10 – Uitstekend

Daisetsu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 9 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 – Redelijk

Tae

Reisde met familie
Positief: Personeel en service
The elevator makes a lot of noise. The noise is all hours. Hard to sleep.
2 nachten verbleven in maart 2024
Reactie van General Manager op 9 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 – Uitstekend

Sheryl Adhiambo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing views from our room and the hotel in general. Spacious, safe and clean.
2 nachten verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Embassy Suites.
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 – Redelijk

Jorge

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The restroom was dirty and the ladies at the front desk was not friendly they saw me arrived they where talking to a guy if it would be because the guy said you need something! They act like if they are doing a favor for you and forget we are the client and deserve that welcoming! And by the way Parking is extra $17.99plus taxes and they are not responsible for the vehicle!
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 – Redelijk

Hans

Reisde met familie
Nothing really bad, just average. Cheap room furniture, some broken or crooked.
3 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 – Uitstekend

Mardy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place for families. Pool was heated, close enough to strip and staff was super helpful and friendly especially the waiter at the restaurant (forgot his name). Overall, if you have little kids or teens and want a quiet place to relax this is an ideal location.
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 – Goed

Moona

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 – Matig

Victoriano

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Malas condiciones de los colchones y sin cobijas
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 – Uitstekend

Surender

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it was good
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 – Ontzettend slecht

Margarita, Santee

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient located to where I needed to attend an event. But too noisy, sound seems to bounce off the walls of the lobby. Asked for blankets and took forever, staff nice but not helpful. Pool hours inconvenient since open late the guests were out making noise longer. The doors to the room had an one inch gao from the floor which probably why we heard everything. Breakfast was okay not that great.
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

8/10 – Goed

Yvonne

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an overall great experience at this property. We arrived early (before lunch) from Canada and asked for an early check in, they accommodated my kids and I with a room right away. The hotel is away from the busy strip and is smoke free so doesn’t smell bad like the strip hotels, and is quiet which is perfect for a family stay. The pool was so warm, very pleased with that. The rooms were spacious, and the beds were comfy. The hotel is maybe a 10 min walk to the tram that will bring you to the strip which was great for us, or about a $14 Uber ride. The cons- there is a lot of homeless hanging out in this area, but thankfully we were never bothered. The hot tub was not working when we stayed but the warmth of the pool really made up for it for us. The breakfast buffet wasn’t really much to write home about and most of the food really turned our stomachs.. but the omelette station was great. House keeping never came to our room during our 5 night stay, on the last morning they knocked & opened the door at the same time before my son or I was able to respond. I was not impressed as we could have been changing (this was roughly 9am & check out was at 11am). All in all, we had a good time, we would definitely stay here again
5 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 – Redelijk

Pauline

Negatief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 – Uitstekend

Cameron, Tacoma

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great family friendly's place. Indoor pool and the room was great. We had a large table in there and played cards
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 – Matig

Cesar

Reisde met familie en kleine kinderen
We were issued the wrong room. Then they gave us the "correct" room but smelled moldy. Two block walk to the monorail. A few blocks from the main casinos but have to cross several street corners.
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

2/10 – Ontzettend slecht

Danielle

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Air in the room did not circulate properly- lst room I stayed in was way too hot- changed room and the air worked but all the drains were not working well- hot water shut off in the middle of the shower, staff did nothing when we told them, never gave options or updates just said sorry we did not know. No fans in the bathrooms… not great either. Overall, not happy for the amount I paid.
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 – Uitstekend

Derek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Dan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the breakfast
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 – Goed

Reyna

Reisde met familie
Positief: Personeel en service
Great location and breakfast. Room was dusty, windows were dirty so really couldn’t enjoy the views. Hands of sinks were very loose and cane off a couple times. Lost hot water Sunday
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 – Ontzettend slecht

david

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They canceled my reservation when I got there without letting me know
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 – Redelijk

Laura

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The staff here are second to none and this is an extremely clean place. The jacuzzi was out of order (we were really looking forward to that after walking so much) which is a bummer. The area is not safe and at night it was down right scary. Although this a problem all over Las Vegas, it's a bummer for families. The biggest problem was our bed. I want to start off by stating I love Embassy Suites and choose to stay at one because of their service and cleanliness. Our beds were so hard we left a day early. It felt as though there was a small cushion and then plywood directly under it. We have NEVER had this happen before. Whoever bought these beds should sleep on them once to know how awful they are. Until they change them out, I will not be returning.
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 – Uitstekend

Dejonay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to everything
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Eddie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would come back
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff.
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 – Ontzettend slecht

Aamir

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They gave us the wrong suite and did nothing about it until we saw pee stains on our bed. I wish I could post pictures here. Sinks didn’t drain properly in any of our rooms and worse, the water was cold so we couldn’t shower. We had to switch rooms at 3 AM after several big issues. They didn’t have extra blankets when we requested a new one because we saw blood stains on them. Staff themselves told us this place is bad. Do yourself a favor and go elsewhere.
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

2/10 – Ontzettend slecht

Christina

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived at approximately 7:30 PM on 1 mar 24. We were not greeted by a friendly face but rather a group of three ladies engaged in a conversation. after some time they finished their conversation and asked if we had a reservation. We replied yes and were asked for our name. When they entered our last name they said it was not found, nor was our itinerary number. we were quickly dismissed and told to call expedia to rectify the issue. The lady was so rude to my wife that I was absolutely shocked. It was as if we were on the street and the lady wanted to physically intimidate her. I was speechless. I have stayed with Embassy Suites for over twenty years and have never witnessed anything like this before. We eventually got the reservation validated and realized the error was on the part of the receptionist taking our information incorrectly. Once in the room we encountered some issues with the plumbing. Methane gas coming up through the bar sink when the bath water drained. The hot water was also out in the morning and was not restored for several hours. I inquired about these issues and was shocked again to find an elderly woman at the front desk alone during the early morning hours and was advised since we had booked with an online service “Expedia” there was nothing the hotel could do. I noticed a sign posted behind the desk that read “ two things you can control is your attitude and your smile”.This made me realize there were internal problems here.
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 – Redelijk

paula

Reisde met partner
Dated hotel. Rooms smell musty. Beds uncomfortable, we stayed there as it is walking distance to the sphere which is a plus. Breakfast always excellent.
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 – Redelijk

David

Reisde met familie
Negatief: Personeel en service
Just ok. Very slow check-in, kept apologizing for things in advance. Water continuously running in toilet and no bedding for pullout, which wasn’t sleep worthy anyways.
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 – Uitstekend

Imelda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Very clean. A bit noisy but we were by elevator.
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 – Matig

Shanitra S

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
No hot water
3 nachten verbleven in februari 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 – Uitstekend

Leonor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me gustó mucho mi estadía
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Gloria

2 nachten verbleven in februari 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 – Uitstekend

Brittney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 – Goed

Megan

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked that the hotel did not have a casino. The view of the Sphere and monorail was excellent. Loved the made to order breakfast and happy hour! I will definitely stay here again. An improvement in the shuttle service would be to include airport pick up and drop off.
3 nachten verbleven in februari 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.