Kameruitzicht

Beoordelingen van The Westin Las Vegas Hotel & Spa

4 out of 5
The Westin Las Vegas Hotel & Spa
160 E Flamingo Rd, Las Vegas, NV

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 516 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 286 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 45 van 1001 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

7 nachten verbleven in oktober 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rust, maar toch in de buurt van de drukte :)
Goede service. Wat ik prettig vond was de rust in het hotel (geen slotmachines in de lobby), maar wel lekker op loopafstand van de Strip.

10/10 – Uitstekend

Alex

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is lovely a calm oasis in noisy loud Las Vegas. The walk from the hotel to the Strip is a little rough. Still I’m pleased with my hotel choice.
2 nachten verbleven in maart 2024
Reactie van The Westin Las Vegas Hotel & Spa Team op 2 apr 2024
Thank you very much for sharing here. We are pleased to hear the stay was satisfied; we hope to see you again soon!

6/10 – Redelijk

VANESSA

Zakenreiziger
Positief: Netheid, personeel en service
Property does not have casino on site so it isn't as loud as others on the strip. Lobby and restaurant good. Rooms need refurbish.
3 nachten verbleven in maart 2024
Reactie van Westin Hotel & Spa Las Vegas op 18 mrt 2024
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of all of our guests, such as yourself. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience.We hope to have the opportunity to welcome you back sometime in the future and restore your confidence in our property.

6/10 – Redelijk

Aimee

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van The Westin Hotel & Spa Las Vegas op 16 mrt 2024
Thank you for taking the time to share your recent experience at the Westin Las Vegas Hotel & SpaYour valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. If you would like to share more details about your stay or need any further assistance please feel free to email me at bhair@westinvegas.com

10/10 – Uitstekend

Max

1 nacht verbleven in februari 2024
Reactie van Westin Hotel & Spa Las Vegas op 23 mrt 2024
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024
Reactie van The Westin Las Vegas Hotel & Spa Team op 9 mrt 2024
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 – Uitstekend

Verónica

1 nacht verbleven in december 2023
Reactie van The Westin Las Vegas Hotel & Spa Team op 9 mrt 2024
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 – Uitstekend

Jacquelyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super comfortable! Staff was awesome. No casino in the lobby and no smoking! Will stay again for sure. Went for U2 at the Sphere was right our window!! Thank you !!
2 nachten verbleven in december 2023
Reactie van The Westin Las Vegas Hotel & Spa Team op 9 mrt 2024
Thank you very much for staying with us ! We hope to welcome your visit again soon.

10/10 – Uitstekend

Rong

Reisde met familie
Positief: Voorzieningen
The staff who helped with luggage is very nice and friendly.
1 nacht verbleven in december 2023
Reactie van Kevin H. The Westin Las Vegas Hotel & Spa op 6 jan 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 – Uitstekend

Same as

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect place in Vegas for me
Clean modern spacious feel without the smoke and chaos of Vegas... like a sanctu-ary when you are ready to call it a day. 2 -3 blocks to either cecears or the sphere.
2 nachten verbleven in december 2023
Reactie van The Westin Las Vegas Hotel & Spa op 6 jan 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 – Uitstekend

Daniel

2 nachten verbleven in december 2023
Reactie van Kevin H. The Westin Las Vegas Hotel & Spa op 6 jan 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 – Uitstekend

Theodore

2 nachten verbleven in december 2023
Reactie van Kevin H. The Westin Las Vegas Hotel & Spa op 6 jan 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 – Uitstekend

Edwin C

3 nachten verbleven in december 2023
Reactie van Kevin H. The Westin Las Vegas Hotel & Spa op 6 jan 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

6/10 – Redelijk

David, Miramar Beach

1 nacht verbleven in november 2023
Reactie van The Westin Las Vegas Hotel & Spa op 6 jan 2024
Thank you very much for spending time to give us a review. If you have any question or further feedback, feel free to reach out again.

10/10 – Uitstekend

Qian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great sphere view
2 nachten verbleven in november 2023
Reactie van Westin Las Vegas Hotel & Spa op 12 dec 2023
Thank You. We are glad you enjoyed your stay!

8/10 – Goed

JOSE

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Westin Las Vegas Hotel & Spa op 12 dec 2023
Thank you for staying with us. We hope that you choose The Westin Las Vegas on your next visit.

10/10 – Uitstekend

Irina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Westin Las Vegas Hotel & Spa op 12 dec 2023
Dear Valued Guest, thank you for staying with us at The Westin Las Vergas Resort & Spa

10/10 – Uitstekend

Melissa

Reisde met familie
Great greeting, and informative. Got us into our room early which was very nice. Close to everything we wanted to see —perfect for us.
1 nacht verbleven in november 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

4/10 – Matig

Laurice Anne

1 nacht verbleven in oktober 2023
Reactie van Westin Las Vegas Hotel & Spa op 12 dec 2023
Thank you for your continued support of our property here at The Westin Las Vegas Hotel & Spa

10/10 – Uitstekend

Colleen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great non-casino hotel
Nice location. Nice clean and calm escape from casino/strip but close to where I wanted to be.
2 nachten verbleven in oktober 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

8/10 – Goed

Frank

Positief: Personeel en service, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 – Uitstekend

Cris

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
We had a quiet clean room with a big view of the Sphere!
3 nachten verbleven in oktober 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

2/10 – Ontzettend slecht

Phllip

1 nacht verbleven in oktober 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 – Uitstekend

rosario

2 nachten verbleven in oktober 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

Jacob

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Clean. NO game machines, NO smoking, great service, a full service Starbucks, bar and restaurant. Walking distance to The Sphere. Right off The Vegas Strip rush and traffic. Thoroughly enjoyed my stay!
1 nacht verbleven in september 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

4/10 – Matig

Gerardo

Reisde met een groep, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel was decent but the system was slow because of high capacity. Check in took a bit but not awful. What was awful though is that when I got to my room, they gave me the wrong room. I booked a room with 2 beds and they gave me a room with only 1. When i went downstairs to get swapped into the correct room, there were no staff at the counter. I waited 5 minutes but no one ever came. I decided to stick with the inconvenience because I was on a time crunch. Slow, no staff to help, wrong room, bleh.
Reactie van Front Office Manager op 16 nov 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.

10/10 – Uitstekend

Maureen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

Hilda

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very nice quiet clean Hotel
1 nacht verbleven in september 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

Mariel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GREAT SERVICE
2 nachten verbleven in september 2023
Reactie van Front Office Manager op 16 nov 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

Scott

3 nachten verbleven in september 2023

10/10 – Uitstekend

Shade

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Greeted at the door, easy checking in and out
3 nachten verbleven in augustus 2023

8/10 – Goed

Shelly

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would have given The Venetian a perfect score, but for its not having a coffee maker in the suite. Extremely comfortable bed and eye appealing suite, though.
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Martin

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

8/10 – Goed

Edward, Iqaluit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

HALIMA

1 nacht verbleven in juli 2023

8/10 – Goed

Linda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff. Pleasant atmosphere. The Good Plate restaurant had great food. I was unaware of the resort fees that I would be charged when I checked out. Maybe I overlooked it somewhere when I made the reservation.

10/10 – Uitstekend

Michael, Baldock

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negative - dog in room next to us yapping for hours
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Melanie

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

JOSE JUAN

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fue un asco nunca hicieron el aseo durante toda la estancia había unos perros en la habitación de un lado como abandonados muy mal olor y todo el día ladraban se reportó todo lo anterior y nunca hicieron caso la verdad es un asco
3 nachten verbleven in juni 2023

8/10 – Goed

Gina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was attentive and nice. Parking was fairly priced. Rooms were dated and walls were not sound proof. Starbucks on property was nice but hours were terrible. Closed too early. Room service menu was limited and no late night service between 11pm-630am.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Tiffany

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was by far, one of my favorite stays. From the scent of the hotel to the comfort of the room. I wish I didn’t have commitments the day I stayed as I would have loved to take advantage of the R&R!
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Graciela

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
From checking in to checking out we had a pleasant experience.. Everyone was very friendly and kind. The only hiccup was the rook they gave us was not clean but they quickly gave us a new one. This was the first time staying off the strip and will definitely come back again.
2 nachten verbleven in juni 2023

4/10 – Matig

John

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Parag

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location; wonderful staff, and large rooms
2 nachten verbleven in juni 2023
Reactie van Guest Service Liaison op 14 jun 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

Feizheng

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I hope they can clean the room every day when the client stay more than one day
3 nachten verbleven in juni 2023
Reactie van Guest Service Liaison op 14 jun 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Westin is clean, safe and the food at the Good Plate was amazing. Also, Hiro at the front desk took very good care of us as we came in late.
3 nachten verbleven in juni 2023
Reactie van Guest Service Liaison op 14 jun 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

10/10 – Uitstekend

GILLES

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Guest Service Liaison op 14 jun 2023
Thank you for sharing your experience at the Westin Las Vegas Hotel & Spa through the Guest Satisfaction Survey.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the Westin Las Vegas Hotel & Spa and we hope you choose to stay with us again whenever your travel needs bring you back to Las Vegas.

6/10 – Redelijk

marilyn

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2023
Reactie van Guest Service Liaison op 14 jun 2023
Thank you for taking the time to complete our Guest Satisfaction Survey .Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel leaders as we strive to improve the overall guest experience.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Las Vegas.