Exterieur

Beoordelingen van YOTELAir Paris CDG - Transit Hotel

YOTELAir Paris CDG - Transit Hotel
Aerogare 2E, Gate L, Aéroport Paris Charles De Gaulle, Le Mesnil-Amelot

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 122 van 510 beoordelingen" "
Gastenscore: 8 - Goed. 126 van 510 beoordelingen" "
Gastenscore: 6 - Redelijk. 89 van 510 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 510 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 106 van 510 beoordelingen" "

7,6/10

Netheid

7,2/10

Personeel en service

6,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Shirley, Sarasota

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convienent and no need to leave security at airport. Unfortuately the price increase $150 (when i booked) to now $630 per night is out of our price range so we cant stay in future. Lots of sleepers, people sitting by wall to walk through to get to hotel.
1 nacht verbleven in oktober 2023
Reactie van Laura Mission Control op 22 nov 2023
Thank you for your feedback ! We are glad that you enjoyed your stay. the room rate has indeed increased for different reasons. We invite you to check again the price next time you come to France. These prices are subject to change depending on the period of the reservation. We hope to see you again and wish you a good day.

6/10 – Redelijk

Luminita

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Shevree

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenience.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Thyala

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muito confortável. Só podia ter opções de alimentação próximo ou no local.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

AMAR

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Formidable
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After a 15 day trip in France, making our last night in the Yotel was perfect. All we needed was a place on the airport property. It allowed us to go through security the night before and in the morning go straight to our gate. The gate area has lots of good shopping opportunities too. We will definitely do this again to avoid morning rush hours and airport traffic. So glad a friend recommended it to us.
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Jacopo

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is located inside terminal 2E. Our flight was delayed and instead landing at 10 pm we landed at 11:30 pm. Before departure we called the hotel and they assured us they were going to wait for us since we had a 15 months baby traveling with us. Upon arrival of course that was not the case, of course nobody answered the phone and they left us stranded at midnight on the street with a 15 month baby. Most hotels were sold out but luckily we found a place to stay. On top of that they are refusing to refund the night. It shocking a hotel located inside the terminal does no wait for delayed flights and leave its customers stranded on the street. If you want to be sure to have a room no matter what book somewhere else as yotel does not understand they work in an airport subject to flight delays. Horrible and shocking experience.
1 nacht verbleven in april 2023

8/10 – Goed

Yvonne

1 nacht verbleven in april 2023

10/10 – Uitstekend

prisciliano

1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Jean

We lost our stay and had to stay and part at another hotel. Theu do not take luggage. Fine. We could not keep our luggage at storage area because they did not open in time 4ournextflight. So we wasted our money. Would not recommend this place ever
1 nacht verbleven in april 2023
Reactie van Arsène YOTELAIR PARIS CDG op 7 apr 2023
Hello JeanI would like to thank you for taking time to leave a review regarding your experience. We do our best to satisfy our customers but most of the issues you raise are beyond our control . we are a transit hotel in the reserved area of the airport and therefore we are subject to rules laid down by the airport authorities.

8/10 – Goed

Pascale

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Bilal

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Aurelien

1 nacht verbleven in maart 2023
Reactie van Gregoire op 22 mrt 2023
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

10/10 – Uitstekend

BETTY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was very good
1 nacht verbleven in maart 2023
Reactie van ARSENE YOTELAIR PARIS CDG op 11 mrt 2023
Dear Betty,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards

2/10 – Ontzettend slecht

ritika, DORAL

Reisde met familie
Negatief: Personeel en service
They were difficult. My parents had no credit card so I prepaid it because they checked in earlier there was an extra charge of 45.00 which they refused to accept in cash. They sent me the link for the credit card and needed a verification note from my bank and gi then refused to check them in even with a deposit that my parents were willing to pay of 100usd.
1 nacht verbleven in maart 2023
Reactie van ARSENE YOTELAIR PARIS CDG op 11 mrt 2023
Dear Ritika, Thank you for taking the time to leave a review regarding your experience at our hotel. We do our best to satisfy customers. So sorry that wasn't the case for you. the well-being of our customers is important to us, it is for we will strive to do better next time

4/10 – Matig

Ross

1 nacht verbleven in maart 2023
Reactie van ARSENE YOTELAIR PARIS CDG op 11 mrt 2023
Dear Ross, Thank you for taking the time to leave a review regarding your experience at our hotel. We do our best to satisfy customers. So sorry that wasn't the case for you .the well-being of our customers is important to us, it is for we will strive to do better next time

10/10 – Uitstekend

Rob

1 nacht verbleven in maart 2023
Reactie van ARSENE YOTELAIR PARIS CDG op 11 mrt 2023
Dear RobThank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon.Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon!

8/10 – Goed

Chad

1 nacht verbleven in februari 2023
Reactie van Biriyanga op 22 mrt 2023
Thank you for the great rating of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Wissem

1 nacht verbleven in februari 2023
Reactie van ARSENE YOTELAIR PARIS CDG op 11 mrt 2023
Bonjour WissemNous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau trèsbientôt !Veuillez agréer, nos salutations distinguées.

6/10 – Redelijk

HYODAN

1 nacht verbleven in februari 2023
Reactie van Biriyanga op 22 mrt 2023
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Goed

MAXIME

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bien.
1 nacht verbleven in februari 2023
Reactie van Alex op 26 feb 2023
Bonjour,ravi que votre séjour vous ai plu. Au plaisir

6/10 – Redelijk

Björn

1 nacht verbleven in februari 2023
Reactie van Biriyanga op 22 mrt 2023
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 – Matig

Brianna

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My room was dirty there was blood on curtains and urine in the toilet and didn’t get a remote for the tv I had to wait u til your agaent had the time to bring it to me
1 nacht verbleven in februari 2023
Reactie van Arsène YOTELAIR PARIS CDG op 1 mrt 2023
HelloThank for taking the time to leave a review regarding your experience at our hotel. we do our best to satisfy customers. so sorry that was not the case for you. We will pay attention to those details to avoid the problem at your next visit.Kind Regards

6/10 – Redelijk

William

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Convenient, sort of
While it's a convenient alternative to sleeping in the terminal, the hotel is remote (no food concessions without going outside security). Room is small but well laid out. Not great condition-worn furniture and black mold in shower.
1 nacht verbleven in februari 2023
Reactie van Gregoire op 22 mrt 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Gregoire op 22 mrt 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 – Redelijk

Augsburger

1 nacht verbleven in februari 2023
Reactie van Gregoire op 22 mrt 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Goed

Oliver

Zakenreiziger
Positief: Personeel en service, comfort kamer
Für eine Nacht voll ok
Für eine Übernachtung zwischen Flügen optimal. Es war ruhig, zwar klein aber voll ok. Zimmer hat schon bessere Zeiten gesehen und Sachen wie Fernbedienung für Fernsehen fehlten aber ich habe das sowieso nicht gebraucht. Ganz wichtig, vorher was essen und trinken. Es ist schwierig dort etwas zu bekommen.
1 nacht verbleven in februari 2023
Reactie van Gregoire op 22 mrt 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Uitstekend

Maddumage

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I'ts great for what it is. A hotel in the terminal. It could use some food options. currently it only has snacks.
1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 – Uitstekend

Toni

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was cleanand staff was helpful and friendly. Would book again
1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

6/10 – Redelijk

Kamel

1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 – Uitstekend

Lishani

1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 – Uitstekend

Colby

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the coffee machine knew the morning
1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

6/10 – Redelijk

Håvard

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Location very good. Intuitive and quick check-in (self service). Took 5-7 minutes to pay for some softdrinks. Very small room.
1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

8/10 – Goed

Jim

1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

8/10 – Goed

Tabet, Baabda

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient and nice hotel for a lay over at paris
1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 – Uitstekend

Jianguo

1 nacht verbleven in januari 2023
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

4/10 – Matig

Hiran, Gainesville

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I was expecting more for what they charged.
Reactie van Biriyanga op 3 feb 2023
Dear Customer, Thank you for taking the time to share your thoughts with us. While we would have preferred a more enjoyable experience, your feedback is very important to us as it helps us improve our day-to-day services. The concept of our hotel is to have small cabins with everything you need to rest between flights. We are located in the security zone of Gate L of Terminal 2E, as indicated on our website.We do our best with our repair team to solve these problems.We apologize for any bad experience you may have, but we guarantee you will do our best with our teams to improve. Kind Regards

10/10 – Uitstekend

Youstina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in januari 2023
Reactie van ARSENE YOTELAIR PARIS CDG op 11 mrt 2023
Dear Youstina,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon.Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon!

10/10 – Uitstekend

Swarna Saumya

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean and convenient location with helpful staff.
1 nacht verbleven in januari 2023

4/10 – Matig

Stephen

1 nacht verbleven in januari 2023

4/10 – Matig

Philippe

1 nacht verbleven in december 2022

10/10 – Uitstekend

Martijn

1 nacht verbleven in december 2022

4/10 – Matig

NASSER

Negatief: Voorzieningen
No personal service Very under size room No natural lights Very bad lobby
1 nacht verbleven in december 2022

6/10 – Redelijk

Jose

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Matthew

Reisde met familie en kleine kinderen
Negatief: Personeel en service
Could not access hotel due to it being on the other side of security within the airport. To access this you needed to have a boarding pass for that terminal, have no hold luggage and had to, obviously, fly from that terminal. This is not clear on the expedia site which sold the hotel as simply an airport hotel and not one that one could not access like any ordinary hotel. It’s fraud.

2/10 – Ontzettend slecht

Matthew

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was not advertised clearly that this hotel is on the other side of security and one can only access this terminal if one has a boarding pass for a plane flying out of that terminal (which is a detail one does not know far in advance). You can only take in hand luggage. Could not access the hotel as a result so wasted entire cost. This is NOT clear on your site. Price is - unsurprisingly - nonrefundable, so this is a complete money spinner - and a con - for Expedia and Yotel.
1 nacht verbleven in december 2022

10/10 – Uitstekend

Ahmad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was so nice.. if am going to stay again ill do it cuz of the staff, he was so helpful
1 nacht verbleven in december 2022

8/10 – Goed

John

2/10 – Ontzettend slecht

Jason

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022

8/10 – Goed

Kathryn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022