Check in time was 4:00, and absoultley not earlier. However we could not check in until 5:00 because they had an issue with one of the toilets. There were areas in the cabin that had not been dusted. There was duct tape on the ceiling in the loft to cover holes, and the bed is a queen, not a king. The paint was peeling off the ceiling in the bathroom. The binoculars would not focus at all. They need a new pair. The bottom of the screen door was ripped apart. The bottle of soap by the kitchen sink was broken, and under the sink needs some serious replacing. If it wasn't for my husband being there, I wouldn't be able to use the hot tub because it's very heavy to lift & you need long arms to open it from the deck. There was no curtains on the kitchen windows & all other curtains were sheer & you can see through them. It would have been nice to have some ice trays in the freezer, and a saftey bar in the shower. We checked in @ 5:00, stayed the next day, and checked out the next day @ 11:00. We did wash the towels, strip the sheets for them, and washed the dishes as they had asked us to, so I didn't understand the high cost of the cleaning fee. The price was not worth it!!!