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Beoordelingen van Hampton by Hilton Leeds City Centre

3.5 out of 5
Hampton by Hilton Leeds City Centre
1 Gower Street, Leeds, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 314 van 628 beoordelingen" "
Gastenscore: 8 - Goed. 173 van 628 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 628 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 628 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 628 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cathy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and views
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good and breakfast was great too. Only down side having to at for parking.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ann marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Olivia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Darron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff that made you feel welcomed ..
1 nacht verbleven in april 2024
Reactie van Lily op 2 mei 2024
Dear Darron, thank you for taking the time to write a review on your stay with us, we are delighted you enjoyed your time with us, and we hope to have the pleasure of welcoming you back in the future. Kindest regards Lily

10/10 – Uitstekend

Nicola

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were fantastic! Plenty of parking. Easy to walk into city after you've navigated the roads and underpasses!
1 nacht verbleven in april 2024
Reactie van Lily op 25 apr 2024
Dear Nicola, thank you for taking the time to write a review on your stay with us, we are delighted you enjoyed your time with us, and we hope to have the pleasure of welcoming you back in the future. Kindest regards Lily

10/10 – Uitstekend

Oliver

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lily op 24 apr 2024
Dear Oliver, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 – Goed

PHILLIP

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always stay here when in Leeds! It’s convenient, walkable, close to everything!
4 nachten verbleven in april 2024
Reactie van Lily op 24 apr 2024
Dear Phillip, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 – Goed

Isaac

Positief: Netheid, staat van de accommodatie en faciliteiten
Wry good
1 nacht verbleven in maart 2024
Reactie van Lily op 24 apr 2024
Dear Isaac, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect
1 nacht verbleven in april 2024
Reactie van Lily op 24 apr 2024
Dear Pamela, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

2/10 – Ontzettend slecht

Larry

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Lily op 24 apr 2024
Dear Larry, we are sorry to hear that your stay did not reach expectations, we do hope to have the pleasure of welcoming you back for future stays with us and we hope we can improve your satisfaction with the hotel. Kindest regards Lily

6/10 – Redelijk

Simon

Reisde met partner
Positief: Netheid, personeel en service
Excellent location and very walkable to the city centre and all it has to offer. In a downside the bed was very uncomfortable and you could hear the springs when you turned over
2 nachten verbleven in april 2024
Reactie van Lily op 24 apr 2024
Dear Simon, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay overall with us, however the feedback you have given will be passed onto our team and will be looked into in order to improve your future experiences with us. We look forward to welcoming you back in the future. Kind regards, Lily

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean and well maintained (opened in 2019). The free breakfast was excellent.This was my second visit in the last 2 months. Will stay again.
1 nacht verbleven in maart 2024
Reactie van Lily op 24 apr 2024
Dear John, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 – Goed

Henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Closeness to city centre
1 nacht verbleven in april 2024
Reactie van Lily op 24 apr 2024
Dear Henry, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 – Goed

Maria

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s a little further out than most of the central hotels. Everything was pleasant, although we arrived about 2pm and they wanted to charge us another £10 to check in (which we thought was a bit much). Overall it’s a good/average stay just on the outskirts of the city.
1 nacht verbleven in maart 2024
Reactie van Lily op 24 apr 2024
Dear Maria, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay overall with us, and your feedback will be passed onto our team to help improve your future experiences with us. We look forward to welcoming you back in the future. Kind regards, Lily

10/10 – Uitstekend

john

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our 5 day leisure stay
5 nachten verbleven in maart 2024
Reactie van Lily op 24 apr 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 – Goed

Kirsty

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Q
1 nacht verbleven in maart 2024
Reactie van Lily op 21 mrt 2024
Dear Kirsty, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed your stay with us, and we hope to welcome you back for future stays. Kindest regards Lily

10/10 – Uitstekend

Michaela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed numerous times, room & breakfast great
1 nacht verbleven in maart 2024
Reactie van Lily op 21 mrt 2024
Dear Michaela, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed your stay with us, and we hope to welcome you back for future stays. Kindest regards Lily

4/10 – Matig

Emma

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Very disappointed . I have stayed here several times and this time was very different to my previous experiences. We arrived early and tried our luck to check in. We couldn’t which was fine. However the woman was quite rude when we asked and told us to come back later quite abruptly. She didn’t offer to look after our bags - we had to ask. We asked her if the hotel allowed service dogs to stay as my husband has an assistance dog. She wasn’t helpful at all and said arrangements would have to be made and I would have to email the hotel to get approval etc. it seemed such a facade and we felt my husband and his assistance dog wouldn’t be welcome. When we arrived back to check in around 6pm. I mentioned I was a Hilton member. However I was told that because I had booked through Expedia that it wouldn’t apply and I wouldn’t get my benefits. It was like booking through Expedia was a bad thing. It’s not my fault Hilton was more expensive than in Expedia. The room was nice and clean but the bed was very uncomfortable. I have stayed here lots of times but this experience was very disappointing. I didn't feel welcome.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is very nice, very spacious, and breakfast was very good. Parking is not free. Close proximity to several restaurants. Would stay again.
1 nacht verbleven in februari 2024
Reactie van Fatou D. op 27 feb 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards, Fatou Diouck

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and value for money, while not right in the heart of the city, we still walked there from the train station with luggage and walked back into town easy enough for all of the shopping and dining options Leeds has to offer. Complimentary breakfast was a big plus and good options available as well. Very happy with our stay there.
2 nachten verbleven in februari 2024
Reactie van Lily op 26 feb 2024
Dear Mark, thank you for taking the time to review your recent stay with us. We are delighted you enjoyed your time with us and look forward to welcoming you back for future stays.Kindest regards Lily

10/10 – Uitstekend

ALISON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, short walk to city centre.
1 nacht verbleven in februari 2024
Reactie van Lily op 22 feb 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsLily

10/10 – Uitstekend

Peter

1 nacht verbleven in februari 2024
Reactie van Lily op 22 feb 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsLily

6/10 – Redelijk

Susan

Positief: Netheid, personeel en service
Negatief: Comfort kamer
No ventilation.
I would have slept much better if there had been some ventilation in the room. The aircon only went down to 19deg, too warm for a good night's sleep.
1 nacht verbleven in februari 2024
Reactie van Irina op 20 feb 2024
Dear Susan,Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed that not all the aspects of your stay lived up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future.Kindest Regards,

10/10 – Uitstekend

Velmurugan

1 nacht verbleven in februari 2024
Reactie van Lily op 21 mrt 2024
Dear Velmurugan, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed you tie with us, and we hope to have the pleasure of welcoming you back for future stays.Kindest regards Lily

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Irina op 20 feb 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid, personeel en service
Unfortunately the room wasnt ready at 3pm when we where expecting to check in, was told they had up to 5pm to clean so to return later which was disappointing. When we got to the room the glass in the bathroom door was smashed and the pillow cases were stained. Room was at the end of the corrider and was quiet which was good. Breakfast - plenty of choice and replenished regularly.
1 nacht verbleven in februari 2024
Reactie van Irina op 20 feb 2024
Good evening,Thank you for taking the time to share your feedback following your recent stay with us. While we were pleased that you enjoyed our breakfast and the location of your room, we were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards,

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Break
Stayed here for the first time and will definitely come back again nice and clean and great breakfast all staff were helpful and good location
1 nacht verbleven in februari 2024
Reactie van Irina op 20 feb 2024
Dear Karen,Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards,

10/10 – Uitstekend

Sundaralingam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Irina op 20 feb 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,

6/10 – Redelijk

Baris

Positief: Personeel en service
The hotel was noisy as there were so many travellers who were making noise to the late night .However the staff were friendly and very helpful.
2 nachten verbleven in februari 2024
Reactie van Irina op 20 feb 2024
Dear Baris,Thank you for taking the time to share your feedback following your recent stay with us. While we were pleased that you enjoyed your communication with our staff, we were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards,

10/10 – Uitstekend

Pierre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was great, the only downsides were the WiFi wasn’t working and I did notice the drinking glass in the room wasn’t fully clean
1 nacht verbleven in februari 2024
Reactie van LY op 8 feb 2024
Dear Pierre, thank you for taking the time to review your stay with us, While we were pleased that you enjoyed your stay overall, we were disappointed that certain aspects of your stay did not live up to expectations. The issue regarding the WIFI has now been resolved and we apologise for any inconveniences caused by this. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards Lily

10/10 – Uitstekend

Chin Voon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As it was my first visit to Manchester, this hotel's location is very central. It is just a 3-minute walk to Chinatown, which houses plenty of dining options. It is also close to Piccadilly Gardens, which provides travelers with various public transport options. The only downside of the property is the accessibility as I traveled with my parents and they are senior citizens, accessibility needs are required and this is an area that the hotel can look into. Having said that, I would highly recommend this hotel because of its location, rooms, and amenities provided.
1 nacht verbleven in januari 2024
Reactie van Lucy op 3 feb 2024
Dear Chin, thank you for taking time to review your stay. However, we are Hampton by Hilton Leeds City center and you have written your review about your stay in Manchester. Kind regards, Lucy.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
Staff were really helpful. Breakfast had a lot of options and everything was delicious.
1 nacht verbleven in januari 2024
Reactie van Lucy op 3 feb 2024
Dear Guest, Thank you so much for taking the time to review your stay at Hampton by Hilton Leeds. We are so pleased to hear that you enjoyed your stay. We do hope we can welcome you back in the future. Kind regards, Lucy

10/10 – Uitstekend

Alan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent value for money with free great breakfast. Easy walk to shops.Secure parking. And a great Chinese across the road
2 nachten verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 – Uitstekend

Andrew

1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

6/10 – Redelijk

alan

Positief: Netheid, personeel en service en comfort kamer
Shopping
Was a lovely hotel very comfy rooms how ever out of the 4 double sockets only 1 worked
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

10/10 – Uitstekend

Michelle

1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardS,Fatou Diouck.

10/10 – Uitstekend

Mark John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location for the theatre’s
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 – Uitstekend

Charlotte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van FD op 23 jan 2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests. We do hope we have the opportunity to welcome you back in the future.Kindest RegardsFatou Diouck.

10/10 – Uitstekend

Milda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shame you don’t get free parking with it
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests. We do hope we have the opportunity to welcome you back in the future. Kindest RegardsFatou Diouck.

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would return
Very clean rooms, friendly helpful staff. Good breakfast, lots of choice and all the food was fresh. Car park bigger than I was expecting and was helpful that I could leave car there the following day (the fee covers 24 hrs)
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 – Uitstekend

Carole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was spotless, very welcoming polite staff on the front desk. We had a very spacious, clean room for a family of 3. A great place to stop at for a trip into Leeds city centre or the arena which are only approx 10 min walk away. Will definitely stay there again if we go back to Leeds.
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,Fatou Diouck

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
Dirty towels, dirty walls in room… very limited menu. Otherwise quite friendly staff.
2 nachten verbleven in januari 2024
Reactie van lucy op 12 jan 2024
Thank you for taking the time to share your feedback following your recent stay with us. While we were pleased that you enjoyed your stay overall, we were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kind regards, Lucy.

10/10 – Uitstekend

Ken

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value for money
A very well placed Hotel in Leeds. The staff were very friendly and helpful. The room was very clean and well presented. The bed was spotless and very comfortable. My only gripe was that there was no YORKSHIRE TEABAGS !?! Waited only 5 minutes when they called a taxi for me. Had early check in which was very useful at a small cost ( £10.00). The bar food was good and the price was reasonable for a hotel. All in all, a great stay at a very competitive price. Good value for money. I joined their HILTON HONOURS reward scheme because I will be staying there again. Recommended.
1 nacht verbleven in januari 2024
Reactie van lucy op 12 jan 2024
Dear Ken, Thank you so much for taking the time to review your stay at Hampton by Hilton Leeds. We are so pleased to hear that you enjoyed your stay. We do hope we can welcome you back in the future. Kind regards, Lucy

2/10 – Ontzettend slecht

Isaac

Not given a refund.
Didn’t get to stay and was told id get a refund and haven’t received this refund 9 days after
1 nacht verbleven in januari 2024
Reactie van FD op 23 jan 2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests. We do hope we have the opportunity to welcome you back in the future.Kindest RegardsFatou Diouck

10/10 – Uitstekend

Jacqueline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoy staying at this hotel. The staff are superb; the rooms clean and spacious; the showers are fab; and did I mention the staff? They are both friendly and helpful.
3 nachten verbleven in januari 2024
Reactie van lucy op 12 jan 2024
Dear Jacqueline, Thank you so much for taking the time to review your stay at Hampton by Hilton Leeds. We are so pleased to hear that you enjoyed your stay. We do hope we can welcome you back in the future. Kind regards, Lucy

2/10 – Ontzettend slecht

Mujahid

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Poor service
1 nacht verbleven in januari 2024
Reactie van lucy op 12 jan 2024
Dear Mujahid. Thank you for your feedback on your recent stay. We were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kind regards, Lucy.